Grilla GR-500-CW User manual

Operators
Manual
GR-500-A
Operation
Manual
GR-500-CW
GrillaGrills.com
Conforms to U.S. Test Standard
UL Subject 278A-2019
Pellet Fuel Burning Cooking Appliances
A MAJOR CAUSE OF FIRES IS FAILURE TO MAINTAIN REQUIRED
CLEARANCES (AIR SPACES) TO COMBUSTIBLE MATERIALS.
IT IS OF UTMOST IMPORTANCE THAT THIS PRODUCT BE
INSTALLED ONLY IN ACCORDANCE WITH THESE INSTRUCTIONS.
Do not use accessories not specified for use with this appliance.
Wood PELLET Grill
SAVE THIS MANUAL FOR FUTURE USE

GRILLA®PELLET SMOKER GRILL OPERATION MANUAL2©2022 AOB PRODUCTS COMPANY
SAFETY INFORMATION
Please read this entire manual before installation and use of the pellet fuel-burning appliance. Failure
to follow these instructions could result in property damage, bodily injury or even death. Contact local
building or re ocials about restrictions and installation inspection requirements in your area.
SAVE THESE INSTRUCTIONS.
DANGER: Read carefully prior to use.
• Only use grill outdoors in a well ventilated area. Do not use in a garage, building, breezeway, tent, any other
enclosed area, or beneath overhead combustible construction.
• Do not use grill in any vehicle or in any storage or cargo area of any vehicle. This includes, but is not limited to, cars,
trucks, station wagons, mini-vans, sport utility vehicles, recreational vehicles, and boats.
• Do not put grill cover or any ammable on, or in the storage area under the grill while it is in use
or is hot.
• Should a grease re occur, turn o the grill and leave lid closed until re is out.
WARNING: Follow these guidelines to prevent this colorless, orderless gas from poisoning you,
your family or others:
WARNING: Warning on Installation Clearance:
• Maintain a MINIMUM distance of 18 inches (45.7 cm) from the grill to combustible construction at the rear,
side and top.
• A minimum of 40 inches (102 cm) is required when operating this grill under overhead combustibles.
• Know the symptoms of carbon monoxide poisoning:
headache, dizziness, weakness, nausea, vomiting,
sleepiness, and confusion. Carbon monoxide
reduces the blood's ability to carry oxygen.
Low blood oxygen levels can result in loss of
consciousness and death.
• See a doctor if you or others develop cold or u-like
symptoms while cooking or in the vicinity of this
appliance. Carbon monoxide poisoning, which can
easily be mistaken for cold or u, is often detected
too late.
• Alcohol consumption and drug use increase the
eects of carbon monoxide poisoning.
• Carbon monoxide is especially toxic to mother and
child during pregnancy, infants, the elderly, smokers,
and people with blood or circulatory system
problems, such as anemia, or heart disease.
• Only use your Grilla Grill outside on a
noncombustible oor and away from combustible
materials.
• Never use gasoline, gasoline-type lantern fuel,
kerosene, charcoal lighter uid, or similar liquids to
start or 'freshen up' a re in this appliance. Keep all
such liquids well away from the appliance when
in use.
UNPLUG GRILL WHEN NOT IN USE.

PROTECTED UNDER U.S. PATENT D666,453 OTHERS PENDING 3
• For safe assembly, use at least two people to
unpack and assemble the grill.
• Children should never use the Grilla®, as parts of
the grill may be very hot. Keep children away while
in use. Close supervision is necessary when any
appliance is used near children.
• The Grilla will become hot while in operation. Keep
persons, clothing and furniture away from all hot
surfaces.
• Do not store or use combustible materials,
gasoline or other flammable vapors and liquids in
the vicinity of Grilla.
• Never use ammable liquids such as gasoline,
charcoal lighter uid, kerosene, or similar liquids to
start or re-light the re in your grill. Keep all such
liquids well away from the unit while it is in use.
Burning improper fuel (i.e. charcoal) can result in
carbon monoxide poisoning, which may lead to
sickness or death.
• Caution when moving the Grilla when the pellet
hopper is full. The unit can be become top-heavy
and may tip over if moved.
• Never move or transport the unit while it is hot
and/or in operation. Make sure it is completely
cold before being transported.
• Position your grill on level ground. The grill should
be kept as level as possible so that the grease
flows into the trough and out into the can and
also to ensure that the sensor reads evenly, as hot
air displaced to one side or the other will cause
irregular operation.
• Follow Maintenance and Care instructions for
safety of user and optimal performance.
• Should a grease fire occur, turn the grill off, unplug
it, and then close the lid until the fire extinguishes.
• Do not touch hot surfaces. Use handles or knobs.
Use heat-resistant mitts or gloves, pot holders or
BBQ mittens when operating your Grilla.
• Keep a re extinguisher or water hose close
by for safety.
• Do not operate grill in the rain. Shield electric digital
Control Panel, keeping it dry and out of rain at all
times.
• To prevent grill from being splashed on or falling into
water, do not use grill within 10 feet of pool, pond or
other body of water.
• Do not use water or other liquid spray to clean grill
without rst shutting o unit and unplugging.
• Do not operate any appliance with a damaged cord
or plug, after appliance malfunctions, or if it has
been damaged in any manner.
• Never remove grounding plug, or use with a two-
prong adapter.
• Outdoor extension cords should be marked with
sux letter W-A and with a tag stating "Suitable for
Use with Outdoor Appliances."
WARNING: Electrical shock can kill or result in serious injury. When using electrical appliances, basic safety precautions
should always be followed to reduce the risk of re, electric shock and injury to persons, including the following:
WARNING: Direct contact with the grill fire chamber during operation may cause severe burns to a person's skin.
Never put water into the fire pot; it will jam the auger, and possibly short out the Igniter.

OUR
STORY
True story: Two men on a fishing trip, chowin’ down at camp on a plate of ribs. One looks over
at the grill (he’s the industrial designer) and says, “Why do all those grills look the same, big ole
barrel cut in half?” The other, a metalsmith by trade, answers, “Because we haven’t built one.”
That’s when the light bulb went off. Why not design and build a smoker grill that stands apart,
literally, from the crowd. Hundreds of design hours later, the Grilla®was born.
Grilla takes advantage of convection smoking and grilling like no other, drawing cooking
heat over the food for a moist, lip-smacking result. What’s more, Grilla does it all with pellets,
assuring even cooking and options for flavor profiles. Add a two-tier grill and digital controls,
and you have one versatile Grilla.
Last but not least, all Grilla products are available direct to the hungry consumer. No fat in this
business model; just pure value meal after delicious meal. Not bad for two fishing buddies.
Enjoy!

PROTECTED UNDER U.S. PATENT D666,453 OTHERS PENDING 5
TABLE OF CONTENTS
Safety Information
Parts Diagrams
Assembly
Wi-fi Controller Operation (Supplement)
Getting Started
Operating Your Grilla®
Maintenance and Care
Additional Information
Troubleshooting and Frequently Asked Questions
Approved Fuel: Wood Pellets
Limited Warranty Information
2, 3
6, 7
8
9
9
9
10
11
12
13
14, 15
failure to follow this operational manual
in its entirety will void all warranties

GRILLA®PELLET SMOKER GRILL OPERATION MANUAL6©2022 AOB PRODUCTS COMPANY
PARTS DIAGRAM
ITEM DESCRIPTION
1Center Washer
2 Wheel Axle
3Left Side Tray
4 RTD Probe
55⁄16 Washer
6 #8 x ½ Square Drive
7Right Side Tray
8 Glass with Frame
9 Lid Gasket
10 Grease Catch Bucket
11 M5 Black Zinc BHSS ¼" long
12 Lid Pivot Cover
13 ¼-20 x ½ SS Button Head
14 Lower Cooking Grate
15 Axle Clevis Pin
ITEM DESCRIPTION
16 Acorn Nut
17 M6 Hex Nut
18 M10 x ½" Shoulder Bolt
19 5" Die Caster Wheel
20 ¼" Lock Washer
21 Upper Cooking Grate
22 M10 Nut
23 .250 Ball Bearing
24 Window Flange
25 Fire Pot
26 Flavor Disc
27 Control Panel
28 Foot Pedal
29 Igniter

PROTECTED UNDER U.S. PATENT D666,453 OTHERS PENDING 7
ITEM DESCRIPTION
30 Cord Wrap
31 Grill Blower
32 #10-24 Black Zinc BHSS ½" Long
33 #6-32 x 3/4" Screw
34 Auger Screw Assembly
35 7mm Square Drive
36 Trap Door Latch
37 Maintenance Cover
38 Auger Bushing
ITEM DESCRIPTION
39 M6 Hex Head
40 Trap Door
41 Grill Auger Motor
42 #10-24 Lock Nut
43 #6-32 Lock Nut
44 Hopper Lid
45 Trap Door Hinge
46 Hopper Handle
47 #8-32 x 2" Screw

GRILLA®PELLET SMOKER GRILL OPERATION MANUAL8©2022 AOB PRODUCTS COMPANY
ASSEMBLY
Use the diagram below to assemble the Grilla side trays.

PROTECTED UNDER U.S. PATENT D666,453 OTHERS PENDING 9
WI-FI CONTROLLER OPERATION
How to Operate Your Grilla®
Operating your Grilla:Operating your Grilla:
1. Ensure Hopper has pellets.
2. Plug-in Electrical Cord, turn grill on and set desired temperature.
3. Open lid and close once re has started and temperature begins to rise.
Note: There is roughly a 15-20 minute stabilization period which must be completed before it will start making
corrections to get to the desired setting. It is recommended you leave the lid shut during this period.
ATTENTION: PLEASE READ BEFORE TURNING ON YOUR GRILL!ATTENTION: PLEASE READ BEFORE TURNING ON YOUR GRILL!
Getting Started:Getting Started:
1. Remove grill internal components exposing burn pot.
2. Fill Hopper with quality food grade pellets, plug-in electrical cord and turn on your grill.
3. Listen/look for pellets to drop into the burn pot, this should take anywhere from 2-4 minutes.
4. Turn your grill o, replace internal components, turn grill back on and set your temperature to 400°F for
45 minutes. Leave the lid open until the re starts. When the time is complete, step down temperature to
225°F before turning o grill. *This process burns o any oils leftover from manufacturing.
Note: Leave your lid open until the ame is lit before closing your lid.

GRILLA®PELLET SMOKER GRILL OPERATION MANUAL10 ©2022 AOB PRODUCTS COMPANY
Maintenance and care
Auger Removal/Installation (Reference pg. 7)
Fire Pot Removal/Installation (Reference pg. 6)
Igniter Removal/Installation
Cleaning
Protecting Your Grilla
1. Unplug Grilla.
2. Empty Hopper.
3. Remove Maintenance Cover (37).
4. Cut zip ties and Unplug Grill Auger Motor.
5. Remove single screw at the bottom of the Auger
Screw Assembly (35).
6. Slide Auger Screw Assembly out.
7. Reverse steps for re-installation, ensuring Auger
has the anti-rotation bracket and is rotated down at
roughly the 6 o'clock position when installed. Wires
need to be re-secured with zip ties or wire ties.
1. Unplug Grilla.
2. Remove Lower Cooking Grate (14), Grease Can
Holder (10) and Flavor Disc (26).
3. Remove zip ties from Igniter wires.
4. Remove 4 screws.
5. Rotate Fire Pot 90° and lift up and out.
6. Loosen collar screw fastening Igniter.
7. Slide Igniter out.
8. Reverse steps to install and ensure the Igniter goes
into the Fire Pot, exposing the Igniter into the Fire Pot
roughly 1/4".
1. Complete “Fire Pot Removal/Installation” above.
Note—remove zip tie for wire harness behind
Maintenance Cover, Pull wires out to expose con-
nectors and unplug.
2. Loosen collar screw.
3. Slide Igniter out.
4. Call Grilla Grills for replacement part.
5. Reverse steps for re-installation.
Do not use oven cleaner, abrasive cleansers or abrasive
cleaning pads on the powder coated Grilla surfaces. Use
warm soapy water to cut the grease. Use Stainless Steel
cleaner on everything Stainless except cooking grates.
Clean Hopper, Burn Pot, and Burn Chamber after every
other bag of fuel, or as necessary. Clean RTD probe (inner
temperature probe) with a damp or lightly soapy towel
regularly.
• Use a protective cover on your Grilla after each use.
Make sure Grilla is COMPLETELY COOL before covering.
A Grilla Cover is highly recommended!
• If the Grilla is stored outside, care should be taken to
ensure that water does not get into the Hopper. Wood
pellets, when wet, expand and will jam the auger.
• Use touch-up paint to repair any scratches.
• Grilla Covers and touch-up paint are available
• through GrillaGrills.com.
• You should thoroughly clean and inspect your
Grilla on a regular basis. Recommended prior to a pro-
longed smoke.
For more Grilla Maintenance and Care information, visit GrillaGrills.com
CAUTION: Periodic maintenance should only be done while the Grilla® is shut o and cold. Time frames are
suggestions only; maintenance frequency depends on fuel and the amount of use. Make sure your Grilla is
COMPLETELY COLD before performing any maintenance.
Disposal Of Ashes
Ashes should be placed in a metal container with a tight
tting lid. The closed container of ashes should be placed
on a noncombustible oor or on the ground, well away
from all combustible materials, pending nal disposal. If
the ashes are disposed of by burial in soil or otherwise lo-
cally dispersed, they should be retained in closed contain-
er until all cinders have thoroughly cooled.

PROTECTED UNDER U.S. PATENT D666,453 OTHERS PENDING 11
Additional Information
Shutdown Sequence
When power button is pressed for 2 seconds:
ErL (low temp) Code
ErH (high temp) Code
FHi (food high) Code
• Auger turns off.
• Fan continues to run for 5 to 15 minutes.
• Control Panel displays C5, C4, C3, C2, C1 (minutes) then goes blank.
When power button is pressed for 2 seconds and temperature is over 400° (High Temp Shutdown)
• Control Panel displays C15, C14, C13... down to C1 (minutes) then goes blank.
• Grill temp was below 150°F for more than 10 minutes.
• Grill temp reached 615°F.
• Food probe is above 225°F. Removing probe from socket returns board to normal read out and clears
flashing code. (Tip - Do not submerge, leave on the grill without being inserted into food or bend the
wires to avoid damage.)
Ignition Sequence
When power button is pressed:
• Igniter turns on and runs for 4 minutes. At 4 minutes, if temp is above 150°F, it turns off. If temp is
below 150°F after 4 minutes, it stays on for 4 more minutes (8 total) then turns off.
• Auger turns on at 100% during the ignition stage then goes to normal temperature
control operation.
• Fan turns continuously.
• Control Panel displays current temperature. If below 110°F, the display will be flashing until above
110°F. It has 10 minutes (ERL requirement) to get above this or it initiates ERL code.
Manual Startup
When power button is quickly depressed and released.
Manual Startup for Wi-Fi Provisioning
When power button is depressed for 4 seconds and then released.
Follow these operating instructions exactly as stated to ensure safe and reliable operation. Carefully read this manual.
WARNING: Never move or transport the unit while it is hot and/or in operation.

GRILLA®PELLET SMOKER GRILL OPERATION MANUAL12 ©2022 AOB PRODUCTS COMPANY
TROUBLESHOOTING and FAQ
The Grilla® is very trouble-free in operation when properly maintained and quality fuel is used.
If the Grilla fails to operate properly, use the following to troubleshoot.
Why won’t my Grilla light?
Pellets are not being delivered into the
Fire Pot – why?
1. Unplug Grilla.
2. Empty hopper and clean out auger with vacuum as
necessary to remove any loose debris.
3. If auger still will not turn, see “Auger Removal”
section on page 10 under “Maintenance and Care."
4. Once auger has been removed, clean tube and auger
and re-install.
5. Plug Grilla in and turn“On.”
6. If the auger still won’t turn, motor may need
replacing. Contact Grilla Grills.
1. Check outlet and verify control panel is powering up.
2. If outlet is good and LED screen is not coming on,
unplug, and check fuse on back of control panel.
3. Remove lower cooking grate (14), grease catch can
holder (10) and avor disc (26).
4. Clean area of burned and unburned pellets.
5. Plug Grilla in and turn“On."
6. Verify auger is turning and fuel is dropping into re
pot. If auger is not turning, see“How do I remove
the auger if it jams?” section to the left.
7. If auger is turning but pellets are not coming
out, ensure there are pellets in the hopper. If it
ran empty or this is the rst time for use, it will
be necessary to prime the auger (see “GETTING
STARTED”section page 6 for directions). This will
ensure pellets are at the end of the tube and will
begin dropping once unit is turned on.
8. Igniter should begin to turn red within 1 to 2
minutes. If not, see IGNITER REMOVAL/INSTALLA-
TION section on page 10.
1. Verify pellets are in the hopper.
2. If this is the initial firing, or the Grilla has run out of
pellets, allow sufficient time for the pellets to travel
from the hopper to the firepot (may take up to four
minutes).
3. Once pellets begin to drop, turn the Grilla “O” and
then back “On” to re-start ignition mode
(see step 3 and 4 in “GETTING STARTED”
section on page 9).
4. Ensure the auger is turning by removing the Lower
cooking grate, grease catch can holder and flavor
disc and visually checking
the auger.
5. If auger is not turning, see “How do I remove the
auger if it jams?” section above.
Where do I get parts for my Grilla?
Be sure to be ready with your name, phone number,
address, Grilla model number and serial number, along
with the part identication number from the “Parts
Diagram” on page 6 & 7. Then contact Grilla Grills online
or by phone.
CAUTION: Never squirt gel on a burning or hot fire.
CAUTION: During troubleshooting some
components are hot. Allow unit adequate time to cool.
Use gloves as needed.
For more Grilla Troubleshooting information visit GrillaGrills.com
How do I remove the auger if it jams?
Three elements are needed for a re in your Grilla.
You need fuel, heat and air. Here are the things to
look for: Pellets? Auger turning to deliver the pellets?
Fan blowing air to the pot? Igniter heating up at start
up? Power?

PROTECTED UNDER U.S. PATENT D666,453 OTHERS PENDING 13
APPROVED FUEL: wood pellets
Grilla® is only approved for burning barbecue wood pellets. Wood pellets are small in size and generate about
8,200 BTUs per pound with very little ash and moisture content.
There are more than 125 active pellet mill operations in the United States and Canada, producing millions of
pounds of pellets each year. We have our own Grilla Grills brand that we recommend. These all ignite easily and
create great heat and avor. Some brands infuse Charcoal or Alder wood which will burn hotter & faster and may
cause issues.
General specications for barbecue pellets are:
• 100% hardwood
• 1” long or less in length
• ¼“ diameter or less
• Less than 2% ash content
• Less than 2% fines
• Under 10% moisture content
• Approx. 8,200 BTU’s per lb.
• About 40 lbs per cubic ft. density
CAUTION: Always store wood pellets in a dry location, away from sources of heat and other fuel containers.
• For best flavor, use Grilla Grills Competition-Grade wood pellet fuel.
• Do not use pellet fuel labeled as having additives.

GRILLA®PELLET SMOKER GRILL OPERATION MANUAL14 ©2022 AOB PRODUCTS COMPANY
LIMITED WARRANTY INFO
LIMITED WARRANTY
Under the Limited Warranty, we will repair or replace your Grilla Grills product at no charge to you if it is found to
be defective during the applicable warranty period. The Limited Warranty does not cover products or component
parts which have been lost or stolen; or subject to misuse, intentional damage, modications, or repairs made
or attempted by anyone other than a qualied technician following Grilla Grills procedures; or damage that
is cosmetic only and does not aect the product’s operation or performance (as determined by us at our sole
discretion).
WARRANTY PERIOD
Four (4) Year Warranty
Conditions of Limited Warranty
• During the term of the limited warranty, Grilla Grills' obligations shall be limited to replacement of covered,
failed components. Grilla Grills will repair or replace parts returned to Grilla Grills, freight prepaid, if the
part(s) are found by Grilla Grills to be defective upon examination. Grilla Grills shall not be liable for
transportation charges, labor costs, or export duties.
• Grilla Grills takes every precaution to utilize materials that retard rust, including the use of high-
temperature paint where advisable. Even with these safeguards, the protective coating can be
compromised by various substances and conditions beyond Grilla Grills’ control. High temperatures,
excessive humidity, chlorine, industrial fumes, fertilizers, lawn pesticides, and salt are some of the
substances that can affect paint and metal coatings. For these reasons, the limited warranties DO NOT
COVER RUST OR OXIDATION.
• The warranty is based on residential use. Warranty coverage does not apply to products used in
commercial applications.
Exceptions to the Limited Warranty
There is no written or implied performance warranty on Grilla Grills, as the manufacturer has no control over
the installation, operations, cleaning, maintenance, or the type of fuel burned. This limited warranty will not
apply, nor will Grilla Grills assume responsibility if your product has not been installed, operated, cleaned and
maintained in strict accordance with the manufacturer’s instructions. The warranty does not cover damage or
breakage due to misuse, improper handling, or modications. NEITHER THE MANUFACTURER NOR THE SUPPLIERS
TO THE PURCHASER ACCEPTS RESPONSIBILITY, LEGAL OR OTHERWISE, FOR THE INCIDENTAL OR CONSEQUENTIAL
DAMAGE TO THE PROPERTY OR PERSONS RESULTING FROM THE USE OF THIS PRODUCT. ANY WARRANTY IMPLIED
BY LAW, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS, SHALL BE
LIMITED TO ONE (1) YEAR FROM THE DATE OF ORIGINAL PURCHASE. WHETHER A CLAIM IS MADE AGAINST THE
MANUFACTURER BASED ON THE BREACH OF THIS WARRANTY OR ANY OTHER TYPE OF WARRANTY EXPRESSED OR
IMPLIED BY LAW, MANUFACTURER SHALL IN NO EVENT BE LIABLE FOR ANY SPECIAL, INDIRECT, CONSEQUENTIAL
OR OTHER DAMAGES OF ANY NATURE WHATSOEVER IN EXCESS OF THE ORIGINAL PURCHASE PRICE OF THIS
PRODUCT. ALL WARRANTIES BY MANUFACTURER ARE SET FORTH HEREIN, AND NO CLAIM SHALL BE MADE
AGAINST MANUFACTURER ON ANY ORAL WARRANTY OR REPRESENTATION. Some states do not allow the
Grilla Grills® warrants that its products are free from defects in materials and workmanship for the applicable
warranty period, subject to the conditions below.

PROTECTED UNDER U.S. PATENT D666,453 OTHERS PENDING 15
LIMITED WARRANTY INFO (cont.)
©2022 AOB PRODUCTS COMPANY
exclusion or limitation of incidental or consequential damages, or limitations of implied warranties, so the limitations
or exclusions set forth in this limited warranty may not apply to you. This limited warranty gives you specific legal rights
and you may have other rights, which vary from state to state.
The limited warranty for four (4) years is in lieu of all other warranties expressed or implied, at law or otherwise. Grilla Grills
does not authorize any person or representative to assume for Grilla Grills any obligation or liability in connection with the
sale of this product. This means that no warranties, either expressed or implied, are extended to persons who purchase the
product from anyone other than Grilla Grills or an authorized Grilla Grills Distributor.
Procedure for Warranty Service
Call Grilla Grills at (616) 392–7410 for repair or replacement of your covered parts. Be prepared to furnish the following
information:
• Purchaser’s name, model and serial number of grill and date of purchase.
• An accurate description of the problem.

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Manual #4000217 | Ver. 002