GTS Yealink SIP-T38G User manual

Ch
a
t
Chat
Pickup
groups
Pickup groups
Pickup groups
P
icku
p
groups
Videocall
V
i
d
eoca
ll
Videocall
Videocall
Videocall
V
3-wa
y
conferencing
y
3-way conferencing
3
-wa
y
conferencin
g
Communicator
Communicator
Communicator
Pro
g
rammable buttons
Programmable
buttons
Busy
line
field
Busy
line
field Busy
line
field
Presence
P
resence
Mobility
M
P
ara
l
e
ll
rin
g
in
g
Paralell
ringing
Unconditional call forwarding
Unconditional
call forwarding
Unconditional
c
all forwardin
g
V
oice
m
ail
Voice mail
Voice
mail
V
oice
m
ai
l
Receptionist application
Mobility
Calling line
identification
restriction
Calling line
identification
restriction
Calling line identification restriction
PC communicator
M
obile phone
c
ommunicato
r
Mobile phone
communicator
Mobile
p
hone
communicato
r
r
M
obile phone
c
ommunica
t
or
Mobile phone
communicator
Mobile phone communicator
A
ttendant
Attendant
Attendant
Attendant
Yealink
SIP-T38G
Before you start using the telephone
Package content: Telephone set, Receiver,
Twisted receiver cord, Telephone stand,
Instructions for installation and use. Insert
the telephone stand into four holes on the
underside of the telephone set (so that
the telephone can stand on the desk). This
telephone set may not be mounted on the
wall. Attach one end of the receiver cord to
the receiver and the other end to the socket
on the telephone marked with receiver. Attach
the LAN cable (black cable) to the socket
on the underside of the telephone marked
"Internet" and attach the other end of this
cable to internet modem, router or switch.
If you have only one LAN socket available, it
should be used for connecting the telephone
and the PC should then be connected to the
telephone (to the socket on the underside of
the telephone set marked "PC").
If your network does not support PoE (Power
on Ethernet), it is necessary to use a telephone
feed adaptor (an optional accessory). The
telephone will then start up and the message
“Starting…please wait…" will appear on
the display. This may take several minutes
during which the telephone updates itself and
it may also restart itself. Then it should be
possible to sign up to the network.
Right in the telephone a list of telephone
contacts has been made ready for you
to use. To open the list of contacts for the
first time you have to enter your assigned
telephone number and the password. You
will receive these details on the delivery of
the service. Enter the telephone's Menu and,
using the arrows and OK button, select the
following options: Menu Settings
Broadsoft settings menu Broadsoft
contacts setting. Here, using again the
arrows, select "Item 1" and click OK.
In the item "Password" enter the same
password that you use to sign on the portal
centrex.gts.cz. The Name is your
telephone number. Here you may be able
to adjust the Virtual Switchboard service
according to your needs. Help can be accessed
using the "Help" button in the right upper
corner. Other instructions are also accessible
here in the item "To Download".
1. Making a call
Lift the receiver or press the
"Loudspeaker" button and enter the
required telephone number using the nu-
meric keypad and confirm by pressing the
context-dependent button "Call". To end
the call, press again the "Loudspeaker"
button or put down the receiver.
2. Control functions
• Navigation button is used for moving
in the menu. Button OK is used to
confirm the dialling option. There are
also the following types of buttons on
the telephone – the context-dependent
buttons and the programmable buttons.
The functions of programmable buttons
are set: User line, Business con-
tacts, Personal contacts. The func-
tions of the context-dependent buttons
are changed automatically depen-
ding on the operating condition of the
telephone.
• Menu can be browsed using navigation
buttons or direct dials as every direct
dial is numbered. The manual will also
describe the so-called sequence, mea-
ning initiation of a configuration menu
using the context-dependent “Menu”
button and pressing direct options 1-9
confirmed by the OK button. I.e.: the
Menu-2-4-1 sequence means pressing
the MENU, 2, OK, 4, OK, 1, OK buttons.
You can return to default status using
the Back-Back-Leave context-based
button.
• Context-dependent button MENU -
enter menu
• Button RD - Redial - dial the last called
number
• Button MESSAGE - forwards you to
your voicemail, settings: MENU-4-1
Line Keys
Hands-free
Transfer
DSS Keys
Message
Headset
Hold
Navigation
Keys
Conference
Hot Keys
DTMF Keypad
Volume
Adjustment Bar
Redial
Mute
Power
Indication LED

Ch
a
t
Chat
Pickup
groups
Pickup groups
Pickup groups
P
icku
p
groups
Videocall
V
i
d
eoca
ll
Videocall
Videocall
Videocall
V
3-wa
y
conferencing
y
3-way conferencing
3
-wa
y
conferencin
g
Communicator
Communicator
Communicator
Pro
g
rammable buttons
Programmable
buttons
Busy
line
field
Busy
line
field Busy
line
field
Presence
P
resence
Mobility
M
P
ara
l
e
ll
rin
g
in
g
Paralell
ringing
Unconditional call forwarding
Unconditional
call forwarding
Unconditional
c
all forwardin
g
V
oice
m
ail
Voice mail
Voice
mail
V
oice
m
ai
l
Receptionist application
Mobility
Calling line
identification
restriction
Calling line
identification
restriction
Calling line identification restriction
PC communicator
M
obile phone
c
ommunicato
r
Mobile phone
communicator
Mobile
p
hone
communicato
r
r
M
obile phone
c
ommunica
t
or
Mobile phone
communicator
Mobile phone communicator
A
ttendant
Attendant
Attendant
Attendant
Yealink
SIP-T38G
• Button CONF - starts a teleconference
• Button HOLD - puts a call on hold (with
music)
• Button TRAN - transfer a call
3. Telephone contact list
In the telephone a list of telephone con-
tacts has been made ready for you to
use. This list of contacts was divided into
Personal contacts and Business con-
tacts. It can be edited on centrex.gts.cz
portal. Business contacts: all active users
of the company. Personal contacts: your
own personal directory.
4. Using contact list
To open this list, you have to press the
"Personal contacts" button or the
"Business contacts" button (the second
and the third of programmable buttons).
To navigate in the list, use the up and
down arrows and call by pressing OK; for
the fast search (name or surname), press
numeric keys with the relevant characters.
ATTENTION: the numbers pressed will
appear on the display but the search
continues.
5. Call register
• You can enter the call register by pre-
ssing the context-dependent button
on the home screen. The call register
contains a list of dialled numbers and
the received, missed and transferred
calls. To call numbers from the register,
press the context-based button Call, or
Option – Detail for detailed information.
• Deletion of call registers: Press the con-
text menu History to display the regis-
ter of all calls; to display other parts of
the history, press navigation buttons
left or right. This will display outbound
calls, inbound calls, missed calls or for-
warded calls. You can delete a selected
item by pressing the context-based
button Delete. If you wish to delete the
entire register, press Option and Delete
all.
6. Redial
Pressing the RD button will display a list of
recently dialled numbers. Next pressing of
the button will dial the last dialled number.
7. Transferring a call
• Incoming call may be transferred du-
ring the call by pressing the "Forward"
button. After pressing this button it is
necessary to enter the telephone num-
ber to which the call is to be transferred
and after dialling this number the call
will then be transferred by pressing the
"Forward" button again.
• Transferring a call without consultation
• During an ongoing call, press the
"Forward" button, enter the telephone
number to which the call is to be trans-
ferred and then press the "Forward"
button again to transfer the call.
• Transferring a call with consultation
• During an ongoing call, press the
"Forward" button, enter the telepho-
ne number to which the call is to be
transferred and then press OK to dial
the number. Then you can talk with
the person who has been called. To
transfer the first call, press again the
"Forward" button.
8. Adjusting volume
The dual -/+ button is used to adjust vo-
lume. During ongoing call it can be used
to adjust the volume of receiver, headset
or loudspeaker; on the home screen it is
used to adjust the ring volume.
9. Language setting
Telephone's language setting depends
on the settings in the user profile on
centrex.gts.cz portal.
In the left bar select "Profile", in the
basic setting select "Profile" and then
select the preferred language ("Czech"
or "English") and press OK. The lan-
guage used on the portal will change after
the new sign on the portal, the language
of the telephone will change after swit-
ching the power supply off and on. The
language setting on centrex.gts.cz por-
tal has the priority over the language se-
tting in the telephone's menu.
Required character Numbers
A, B, C 2
D, E, F 3
G,H, I 4
J, K, L 5
M, N, O 6
P, Q, R, S 7
T, U, V 8
W, X, Y, Z 9