Haas+Sohn HSP 4.0-F2 User manual

Installation and operating manual
Pellet stove
Installation and operating manual
Pellet stove GB
0545508001413–
Pellet stove
Nameplate:

GB
Please read through these operating instructions carefully. You will be informed about the function and
handling of this stove and you will also save fuel and conserve the environment by heating correctly.
The attached equipment sheet is part of these operating instructions.
Notes in the text
Of utmost importance there are the notes entitled WARNING. The notes entitled WARNING advise you on
serious danger of damage to the heating device or of an injury.
The note entitled Notice advises you on possible damage to your heating device.
The note itself calls your attention to the information important for the operation of your heating device in
general.

Contents
GB
Contents
1. General information ................................................................................................................... 1
2. General safety information....................................................................................................... 1
3. Electrical connection ................................................................................................................. 2
4. Chimney ........................................................................................................................................ 2
4.1. Weather conditions.................................................................................................................... 3
4.2. Chimney flue draft at rated heat output of the stove............................................................. 3
4.3. Connection to the chimney....................................................................................................... 3
4.3.1. Multiple use ............................................................................................................................. 3
4.3.2. Connection to the existing chimney (example) .................................................................. 3
5. Installation .................................................................................................................................... 4
5.1. Minimum gaps to flammable components ............................................................................. 5
5.2. Combustion air supply............................................................................................................... 5
5.3. Operation of the stove depending on the air from the room:............................................... 6
5.3.1. Operation of the stove independent of the air from the room (RLU):.............................. 6
5.4. Outside air connection .............................................................................................................. 6
5.4.1. Outside air connection (RLU) ............................................................................................... 7
5.5. Convection air distribution – Double Air ................................................................................. 7
5.6. Room temperature sensor........................................................................................................ 8
6. Operator console functions ..................................................................................................... 9
6.1. Symbols on the display ............................................................................................................. 9
7. Operating the pellet stov........................................................................................................... 9
7.1. Suitable fuels .............................................................................................................................. 9
7.2. Unsuitable fuels.......................................................................................................................... 9
7.3. Using for the first time ............................................................................................................... 9
7.3.1. General: ................................................................................................................................... 9
7.3.2. Operating console: ............................................................................................................... 10
8. Additional operator console functions ............................................................................... 12
8.1. Backlighting .............................................................................................................................. 12
8.2. Energy saving mode - Actual room temperature display ................................................... 13
8.3. Button lock (child safety device) ............................................................................................ 13
9. Functions in the main menu................................................................................................... 13
9.1. Main menu – Select functions ................................................................................................ 13
9.1.1. Manual operating mode....................................................................................................... 14
9.1.2. Automatic operating mode .................................................................................................. 15
9.1.3. Operating mode Weekly program ...................................................................................... 15
9.1.4. Heating curve ........................................................................................................................ 17
9.1.5. ECO Mode............................................................................................................................. 17
9.1.6. Maintenance.......................................................................................................................... 17
9.1.7. Power stage blower.............................................................................................................. 18
9.1.8. Date / Time ............................................................................................................................ 18
9.1.9. Display ................................................................................................................................... 18
9.1.10. Network................................................................................................................................ 18
9.1.11. Error Log .............................................................................................................................. 20
9.1.12. Manual filling (for HSP 4.0-F2 only)................................................................................. 20
9.1.13. Info Software ....................................................................................................................... 21
9.1.14. Language............................................................................................................................. 21
10. Mobile application - general safety instructions ............................................................ 21
10.1. Installation of mobile application ......................................................................................... 21
10.2. Range of functions................................................................................................................. 22
10.3. Function description - Network modes ............................................................................... 22
11. Oper. modes ............................................................................................................................. 23

Contents
GB
11.1. Burner test before start zone................................................................................................ 23
11.2. Start zone 1-30 (start zone).................................................................................................. 23
11.3. Heating mode ......................................................................................................................... 23
11.4. Burner test (when heating) ................................................................................................... 23
11.5. Cooling down.......................................................................................................................... 23
11.6. ECO-Mode .............................................................................................................................. 23
11.7. Standby ................................................................................................................................... 24
11.8. Shut down ............................................................................................................................... 24
11.9. Cooling .................................................................................................................................... 24
11.10. Error display - Fault ............................................................................................................. 24
11.11. OFF ........................................................................................................................................ 24
12. Overheating protection ......................................................................................................... 24
13. Power cut .................................................................................................................................. 24
14. Cleaning and maintenance work (see Appliance sheet 3+4.) ..................................... 25
15. Faults, causes, correction.................................................................................................... 25
15.1. Fault – error code Fxxx ......................................................................................................... 25
16. General information / faults ................................................................................................. 28
17. Warranty.................................................................................................................................... 28
18. Replacement part orders / Service enquiries / Complaints ......................................... 29

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1. General information
• Please check the appliance for transport damage when unpacking it. In case of defects, please report these
immediately to your stove dealer!
• National and European standards, local regulations and those under building law as well as the relevant
state building regulations or fire regulations must be complied with when installing, connecting and putting
the fireplace into operation.
• The pellet stove described in these instructions has been tested according to EN 14785 and according to
the electrical standard, EN 60335-2-102.
2. General safety information
• The combustion of fuels releases heat energy, which leads to the surfaces of the heating appliance (E.G.
doors, inspection window panes, side walls, front wall, flue tube) heating up significantly.
• The appliance starts independently in "Standby mode". Due to the build-up of heat on the window pane,
care should be taken that no unsupervised persons, who do not know how to operate the pellet stove, are in
the installation room.
• Air extraction equipment such as ventilation systems, extractor hoods, vented tumble dryers etc. or other
fireplaces must not have a disruptive influence on the air supply for the stove.
• During operation, the combustion air opening provided must not be closed, throttled, constricted, covered or
shut off.
• On stoves with an outdoor air connection, the opening must not be shut or closed during operation.
• This appliance can be used by children form 8 years and above and people with reduced physical, sensory
or mental capabilities, if they have been given supervision and instruction concerning the use of the
appliance in a safe way and understand the hazards involved. These persons can carry out cleaning and
routine maintenance only when being supervised. Do not let children to use the appliance as a toy.
• The combustion chamber door must only be opened for cleaning and maintenance purposes when in "Off"
mode. Otherwise this should always be kept closed.
• The pellet stove may only be connected to the mains after being properly connected to the fireplace.
• The protective grille in the pellet container must not be removed.
• The pellet stove must only be operated when the tank cap is closed.
• Never use liquid fuels to ignite the pellet stove or to revive existing embers.
• Do not place any laundry items on the stove to dry!
• When operating your heating appliance, it is forbidden to work with highly combustible and explosive
materials in the same or adjoining rooms!
• If the power cord is damaged, for safety reasons it may be replaced only by the manufacturer, service
representative, or other suitably qualified person.

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WARNING
The stove must not be set up to be operated jointly with the home’s air conditioning and ventilation units.
Note
Exceptions:
RLU certified appliances can also be operated with extractor hoods, vented tumble dryers and air conditioning
and ventilation units if the stove has also been connected to a balanced flue.
According to the new Electrical and Electronic Equipment Act [ElektroG], our stoves are consid-
ered as "large household appliances". According to the crossed-out wheelie-bin symbol on the
products, the product should not be disposed of as municipal waste, but must be disposed of in
accordance with the local laws of the specific country. This applies to products put into service
after August 13, 2005 (in Germany after March 23, 2006).
3. Electrical connection
• The stove is operated with a mains voltage of 230V 50Hz.
• Only use the original mains cable supplied with the appliance.
• The socket must be easily accessible.
4. Chimney
WARNING
The chimney must be made of stainless steel or ceramics (glazed inside) in order to be suitable for wet
operation, and cannot be soaked with soot. It is necessary due to the low temperature of the fumes your pellet
stove has.
WARNING
Prior to the installation, it is always necessary to calculate the chimney according to the standard.
WARNING
The minimum diameter of a chimney stack must be Ø 100 mm.
CAUTION
Please observe the national regulations.

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4.1. Weather conditions
For the safe operation of the fireplace, it must be ensured that the chimney is able to build up the necessary
flue draft. Particular attention needs to be paid to this during the transition period (E.G. autumn and spring) or
during poor weather conditions (E.G. strong wind, fog etc.).
4.2. Chimney flue draft at rated heat output of the stove
min. flue draft: 5 Pa
- if the minimum flue draft is not reached, then it is not possible to operate the
fireplace properly and it will lead to increased contamination of the burner
and inspection window.
max. flue draft: 15 Pa - if the maximum permitted flue draft is exceeded, this leads to increased fuel
consumption.
4.3. Connection to the chimney
CAUTION
For the connection to the chimney, gas-tight flue tubes should be used. Approved flex steel tubes are also
suitable. Please observe the national regulations.
• The flue tube must be securely fitted on the flue gas spigot.
• The flue gas tube must not be installed with a drop to the chimney.
• It is also essential to ensure that the flue tube does not stick out into the open cross-section of the chimney,
which would interfere with the flue gases rising and prevent the optimal cleaning of the chimney.
• The use of wall lagging is recommended for the insertion into the chimney.
• Longer horizontal flue gas connections reduce the necessary flue draft.
• All openings leading into the same chimney, such as stove and chimney cleaning apertures, must be
closed.
4.3.1. Multiple use
The stove is not approved for multiple use.
4.3.2. Connection to the existing chimney (example)
The plug for outlet of the condensate is of help in the cleaning and in the generation of the condensate.

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Figure 1: Connection to the chimney:
AChimney
BEffective length of the chimney
C Inlet of outside air
DT-shaped block with plug for discharge of condensate
5. Installation
CAUTION
For comfortable maintenance and service are following distances recommended:
at the sides – minimum 50 cm
at the back – minimum 25 cm

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5.1. Minimum gaps to flammable components
CAUTION
When installing the stove, it is essential to observe the official fire protection regulations. Please observe the
national regulations to this effect.
WARNING
As the minimum distances from flammable or temperature-sensitive materials (E. G. furniture, wallpaper,
wooden cladding) and from load-bearing walls, the specified gaps "at the back", "on the sides" and in the
"direction of radiation forwards" must be maintained according to the nameplate.
WARNING
Floor protection:
In case of flammable or temperature-sensitive floor coverings, the appliance must be placed on a non-
flammable base (see drawing).
Figure 2: Recommendation for floor protection:
A30 cm – at the front
B 10 cm – at the sides
Cup to the back wall
WARNING
It is forbidden to put down or to install things which are not fireproof upon the stove or in its vicinity!
5.2. Combustion air supply
Note
It must be ensured that there is sufficient fresh air at the place of installation.

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5.3. Operation of the stove depending on the air from the room:
The pellet stove has been tested as gas-tight according to the EN 14785 standard and can be operated with or
without external air supply (the stove then consumes air from the room). In this case, during the simultaneous
operation of the stove and the ventilation installation (e.g. controlled ventilation systems, hoods, etc.), the unit
must be protected against a drop in room air pressure (e.g. by a differential pressure switch). Furthermore, a
minimum of 20 m3/h of air must be supplied into the room.
Follow your local regulations and the advice of your chimney sweep.
5.3.1. Operation of the stove independent of the air from the room (RLU):
The required combustion air is supplied to the stove through sealed pipes from the outside or from an
approved chimney system (e. g. LAS system), then the stove does not draw air from the room where it is
installed. This allows the stove to be operated in low-energy or passive houses, or in houses equipped with
mechanical ventilation systems.
5.4. Outside air connection
Note
We recommend using the outside air connection for the supply of combustion air in order not to use up the
valuable indoor air when heating.
• To do this, connect the air intake elbow located on the back to a hose or a similar, suitable air duct or to a
chimney system designed for this purpose. The diameter of the air duct must be at least the diameter of the
outdoor air connection on the stove.
• The end of the air duct must be located outside or in a well ventilated area (basement).
WARNING
It is not recommended to feed the cold air into the room from outside via a direct duct, as this can lead to the
build-up of condensation.
• In order to guarantee a sufficient supply of air, the duct should not be longer than approx. 3 m and not have
too many bends.
• If the duct leads outside, it must end with a 90° bend facing down or a wind protection device (see Figure 3).

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Figure 3: Wind protection of air supply duct
WARNING
For operation independent of indoor air with RLU certified appliances, the outside air connection must be
connected.
For the dimensions of the air supply duct:
Air supply duct diameter Maximum length Max. number of 90° bends
100 mm 4 m 4
Note
If the dimensions are lower than specified, then it is not possible to operate the fireplace properly and it will
lead to increased contamination of the burner and inspection window.
5.4.1. Outside air connection (RLU)
To operate the stove independently of the air from the room, the combustion air must be supplied from the
outside or from an approved chimney system (e.g. LAS system).
5.5. Convection air distribution – Double Air
(only for stoves with a convection blower)
Depending on the specific variant of the stove, the hot air is either transported to the space in front of the stove
or it is piped to another heated space.
Hot air can be transported by the blower either directly to the stove installation room or to other rooms.
The temperature of the convection air at the outlet of the stove reaches a maximum of 120 °C.
The convection air duct to a room other than the stove installation room should be as short as possible, max. 8
meters long with a max. of 4 bends with a min. diameter of 80 mm.
WARNING
The pipe material must be made of heat-resistant, non-combustible material – risk of fire!

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CAUTION
Please keep in mind that the connection and ducting of the convection air must comply with national and
European standard, as well as local, building and fire regulations.
Installation must be performed by a competent person.
5.6. Room temperature sensor
Note
A room temperature sensor is installed on the back of the stove. In the box there is about 0.8 m long cable, so
the sensor can be placed farther away from the stove - this eliminates a possible error of temperature
measurement coffed by the proximity of the flue.
CAUTION
The sensor itself (metal part) must not touch the floor or wall - this could distort the temperature measurement!

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6. Operator console functions
6.1. Symbols on the display
Menu ON/OFF
09:33
7. Operating the pellet stov
7.1. Suitable fuels
• Pellets with 6mm diameter
•Identification: DINplus, ÖNorm M 7135, ENplus-A1
7.2. Unsuitable fuels
• The use of lower-quality or unauthorised fuel adversely affects the operation of your pellet stove and may
lead to the lapse of the guarantee.
• Burning wood pellets of a poor quality leads to cleaning intervals becoming shorter and more fuel being
consumed.
Note
Unauthorised fuels are, for example
• wood chips
• straw
• maize
• firewood
• etc.
7.3. Using for the first time
7.3.1. General:
Before using for the first time

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• Remove any stickers.
• Remove all accessories from the pellet tank and the combustion chamber.
• Check whether the combustion chamber cladding (see appliance sheet) is attached to its fastenings. This
could have slipped out of its position as a result of the transportation or installation of the stove.
• Check that the burner fits perfectly in its mounting.
• Close the combustion chamber door.
• Fill the storage container with pellets.
• Plug in mains cable.
CAUTION
To eliminate the risk of fire, only refill pellets to the tank when the stove is not heating.
When refilling pellets to the tank, make sure that the pellets do not fall outside the tank, e.g. into the holes in
the stove lid.
Note
For type HSP 4.0-F2: when using for the first time, the Manual filling process must be started twice. (see point
9.1.12)
Due to the different expansion of the materials used, the stove may make sounds resembling ticking or
banging when heated or cooled.
In principle, these sounds cannot be eliminated during operation. Due to the different expansion of the
materials used and the sounds from the motor, fan, etc., sound effects with low noise levels may occur.
These sounds are due to factors that are out of control and therefore should not be considered a reason for
claims.
7.3.2. Operating console:
As soon as the mains plug is connected, the software version ap-
pears on the display for approx. 4 seconds
Touch display.
7.3.2.1. Language selection
Language After that you can select your required language.
Procedure:
The required language is selected with the or buttons
and confirmed with "OK".
Deutsch
Español
Englisch
Franҫais

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OK
7.3.2.2. Welcome page
09:33
7.3.2.3. Setting Setpoint temperature
Setpoint temperature Procedure:
The "Setpoint temperature" is set with the "Plus" or "Minus"
buttons.
The setting is saved by pressing the "OK" button.
18
10 30
OK
7.3.2.4. Starting the pellet stove - operating mode ON
Procedure:
On the standard screen, press the "ON/OFF" button to get the stove
started.
09:33
Before starting the start zone of the stove, a "Burner test" is per-
formed automatically.
09:33
BURNERTEST
30 °
C
Weekly program

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Note
During the "Burner test", the level of contamination is measured using the pressure difference sensor.
If the limit value is not exceeded, the start process is initiated.
The display now shows "Start zone". The indicator shows the prog-
ress of the start.
Start zone
03
Setpoint temperature
Note
By pressing "ON/OFF" button again, the stove is switched back off. The button on the display turns grey.
The stove performs the ENTIRE start zone, however, until it reaches the necessary flame temperature and
only then switches to the cooling Operating status and then OFF.
WARNING
During the first use, odours and smoke arising from paint applied to stove may build up for a short time. Please
ensure that there is adequate ventilation in the installation room during this time and avoid inhaling directly!
The varnish is prone to scratches and damage before commissioning, but hardens after repeated heating.
Note
If the start zone could not be successfully completed i. e. no flame generation or the required temperature
could not be reached at the flue gas thermosensor, then a safety shutdown is initiated and an error message
generated ("Error 2 – Date and time"). Before starting again, empty the burner and replace it.
8. Additional operator console functions
8.1. Backlighting
The backlighting of the display is switched off 5 minutes after the operator console was last operated and
switches to energy saving mode.
The backlighting is switched on by pressing on button. The function buttons are only active once the
backlighting has been activated. The backlighting is also activated by an error message being triggered.

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8.2. Energy saving mode - Actual room temperature display
The display energy saving mode is activated after approx. 5 mi-
nutes. The display shows Actual room temperature.
Note
Pressing any button makes the welcome page appear again on the display after approx. 3 seconds.
8.3. Button lock (child safety device)
Procedure:
Activation:
Hold the Menu button down for approx. 10 seconds until "Button
block activated" appears on the display.
Deactivation:
Hold the Menu button down for approx. 10 seconds until "Button
block activated" no longer appears on the display.
09:33
9. Functions in the main menu
9.1. Main menu – Select functions
Prerequisite: Welcome page is displayed.
The Main menu page appears by pressing the button. This
menu is shown as a scroll down menu.
09:33

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Procedure:
The functions can be selected with the or buttons. The
function is chosen by pressing the function itself.
Oper. mode Automatic
Heating curve 2
ECO Mode
Maintenance 1000 kg
The following functions are found in the main menu:
• Oper. mode
• Heating curve
• ECO Mode
• Maintenance
• Power Stage Blower
• Date/Time
• Display
• Network
• Error Log
• Manual filling (for HSP 4.0-F2 only)
• Info Software
• Language
9.1.1. Manual operating mode
Oper. mode Procedure:
Press the "Manually" function to activate the manual operating
mode.
Manually off
Automatic 20°C
Weekly program off
Heating Level Procedure:
Press and move the scroll bar to select the set heating level. Con-
firm the selection by pressing the "OK" button. Press the "START"
button to start the stove in manual operating mode
It is possible to choose from five heating levels with stage 1 having
the lowest heat output.
2
15
OK START

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9.1.2. Automatic operating mode
Oper. mode Procedure:
Press the "Automatic" function to activate the automatic operating
mode.
Manually 2
Automatic off
Weekly program off
Setpoint temperature Procedure:
Press and move the scroll bar to select the desired value. Confirm
the selection by pressing the "OK" button.
In automatic operating mode, the Setpoint temperature can be set
from 10 °C to 30 °C.
26
10°C 30°C
OK
9.1.3. Operating mode Weekly program
Oper. mode Procedure:
Press the "Weekly program" function to activate this operating
mode.
Manually off
Automatic 20°C
Weekly program off
Weekly program Procedure:
After selecting the day of the week, up to three heating zones can
be set and their start, end and set temperature defined.
The weekly program function starts by pressing the "START"
button.
mo tu we th fr sa su
1. 06:00 to 09:00 21 °C
2. 09:00 to 16:00 20 °C
3. – : – to – : – –°C
OK START
Wednesday Procedure:
After entering the time interval and temperature, confirm with the
"OK" button. Press the "RESET" button to delete the entered data.
1.
from 06:00 –+
to 09:00 –+
°C 21 –+
OK RESET

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Multiple selection Procedure:
Use double-click on any day of the week to select all days of the
week. This allows all days of the week to be programmed with the
same values. Confirm the selection by pressing the "OK" button.
Press the "RESET" button to cancel the selection.
mo tu we th fr sa su
1. 06:00 to 09:00 21 °C
2. 09:00 to 16:00 20 °C
3. – : – to – : – –°C
OK RESET
Note
Early start:: If the stove is on standby between heating zones, it is
possible to start the stove early by pressing the "ON/OFF" button.
The next heating zone is selected directly for this.
09:33 STANDBY
STANDBY
Next heating zone:
Wed: 14:00 – 18:00
22 °C
Weekly program
Stove Early start:: Select "Stove on" to activate an early start.
Switch on the oven
Switch off the oven
OK
Note
Early stop: It is also possible to end the current heating zone by
pressing the "ON/OFF" button.
14:33
HEATING
MODE
Heating zone:
14:00 – 18:00
20 °C
Weekly program
Stove Early stop: Select "Standby weekly program" to activate an early
stop. The next heating zone will start as per preset weekly program.
Standby weekly programme
Switch off the oven
OK