Haier GE CDT800P2N3S1 How to use

31-9345
Technical Service Guide
December 2020
CDT800P2N3S1
CDT805M5N3S5
CDT805P2N3S1
CDT845M5N3S5
CDT845P2N3S1
CDT845P3N3D1
CDT845P4N3W2
DDT700SBN3TS
DDT700SFN3DS
DDT700SGN3BB
DDT700SGN3WW
DDT700SMN3ES
DDT700SSN3SS
DDT700SYN3FS
GDF565SSN3SS
GDF645SGN3BB
GDF645SGN3WW
GDF645SMN3ES
GDF645SSN3SS
GDP645SYN3FS
GDP665SYN3FS
2020 Stainless Steel Tub Dishwasher
GDT565SSN3SS
GDT645SFN3DS
GDT645SGN3BB
GDT645SGN3WW
GDT645SMN3ES
GDT645SSN3SS
GDT645SYN3FS
GDT665SBN3TS
GDT665SFN3DS
GDT665SGN3BB
GDT665SGN3WW
GDT665SMN3ES
GDT665SSN3SS
GDT665SYN3FS
PDP715SBN3TS
PDP715SYN3FS
PDT715SBN3TS
PDT715SFN3DS
PDT715SMN3ES
PDT715SYN3FS
QDP555SBN3TS
QDP555SYN3FS
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– 2 –
Safety Information
IMPORTANT SAFETY NOTICE
The information in this service guide is intended for use by
individuals possessing adequate backgrounds of electrical,
electronic, and mechanical experience. Any attempt to repair a
major appliance may result in personal injury and property
damage. The manufacturer or seller cannot be responsible for the
interpretation of this information, nor can it assume any liability in
connection with its use.
WARNING
To avoid personal injury, disconnect power before servicing
this product. If electrical power is required for diagnosis or test
purposes, disconnect the power immediately after performing the
necessary checks.
RECONNECT ALL GROUNDING DEVICES
If grounding wires, screws, straps, clips, nuts, or washers used to
complete a path to ground are removed for service, they must be
returned to their original position and properly fastened.
GE Appliances, a Haier Company
Copyright © 2020
All rights reserved. This service guide may not be
reproduced in whole or in part in any form without written
permission from GE Appliances, a Haier Company.
For Warranty Information:
1. Go to http://products.geappliances.com
2. Search the model number.
3. Click on the Literature tab.
4. Click on Use and Care Manual.
5. Locate the Warranty page.
Warranty
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– 3 – (Continued next page)
Table of Contents
Safety Information ........................................................................................................................2
Warranty .......................................................................................................................................2
Table of Contents..........................................................................................................................3
Safety Requirements....................................................................................................................6
Nomenclature ...............................................................................................................................7
Electrical Specications................................................................................................................9
Operation and Cycle Information..................................................................................................10
Troubleshooting ............................................................................................................................13
Flashing Lights .....................................................................................................................13
Will Not Start.........................................................................................................................13
Critical Errors........................................................................................................................14
Component Locator Views ...........................................................................................................15
Front Control.........................................................................................................................15
Top Control ...........................................................................................................................15
Toe Kick Area........................................................................................................................16
Side ......................................................................................................................................16
Back......................................................................................................................................17
Bottom ..................................................................................................................................17
Sump (Top) ...........................................................................................................................18
Sump (Bottom) .....................................................................................................................18
Inside ....................................................................................................................................19
Tub and Structure .........................................................................................................................20
Tub Trim (Some Models) ......................................................................................................20
Toe Kick ................................................................................................................................20
Junction Box and House Wiring Connection ........................................................................20
Leveling Legs .......................................................................................................................21
Door Balance System...........................................................................................................21
Door Springs and Cables .....................................................................................................21
Structure Hinges...................................................................................................................21
Tub Gasket ...........................................................................................................................22
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Latch System........................................................................................................................23
Latch Switch Diagnosis ........................................................................................................23
Racks....................................................................................................................................24
Lower Rack...........................................................................................................................26
Silverware Baskets ...............................................................................................................27
Third Rack (Some Models)...................................................................................................27
Silverware Wash...................................................................................................................28
Door......................................................................................................................................28
Inner Door Vent Cover..........................................................................................................31
Front Control Console ..........................................................................................................32
User Interface (UI) ................................................................................................................33
Top Control User Interface (UI).............................................................................................33
Outer Door Panel..................................................................................................................34
Door Hinges..........................................................................................................................34
Pocket Handle ......................................................................................................................34
Inner Door Panel ..................................................................................................................35
Door Strike............................................................................................................................35
Door Gasket .........................................................................................................................35
Vent Parts .............................................................................................................................36
Detergent Dispenser.............................................................................................................37
Sump Module .......................................................................................................................38
Sump Gasket........................................................................................................................42
Installing Sump Module ........................................................................................................42
Electronic Controls .......................................................................................................................43
Critical Errors........................................................................................................................43
Fault Codes ..........................................................................................................................44
User Interface (UI) Diagnostics ............................................................................................46
Main Control Diagnostics......................................................................................................46
Sabbath Mode/Door Wake Up Mode....................................................................................46
Consumer Error Mode ..........................................................................................................46
Demo Mode ..........................................................................................................................47
Service Mode........................................................................................................................48
Diagnosing Electronic Control Boards..................................................................................48
(Continued next page)
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– 5 –
CSM (Current Sense Module) ..............................................................................................49
Fill System....................................................................................................................................51
Water Level...........................................................................................................................51
Pressure Switch....................................................................................................................51
No Fill Diagnostics................................................................................................................53
Fill Funnel and Hose.............................................................................................................54
Fill Valve ...............................................................................................................................54
Circulation System .......................................................................................................................55
Diagnostics ...........................................................................................................................56
No Circulation and Drain ......................................................................................................57
Filtration................................................................................................................................58
Circulation Motor and Pump Assembly.................................................................................59
Pressure Diverter (Two Port) ................................................................................................60
Pressure Diverter (Four Port) ...............................................................................................62
Pressure Diverter Switch ......................................................................................................64
Turbidity Sensor and Thermistor ..........................................................................................65
Thermistor.............................................................................................................................66
Conduits and Spray Arms.....................................................................................................67
Main Conduit ........................................................................................................................68
Spray Arms ...........................................................................................................................68
Middle Conduits....................................................................................................................69
Bottle Wash System (Some Models) ....................................................................................70
Upper Spray System ............................................................................................................70
Drain System................................................................................................................................71
Failure to Drain Flowchart ....................................................................................................72
Drain Pump Strip Circuit .......................................................................................................73
Dry System...................................................................................................................................75
Heat Element Removal.........................................................................................................77
Tub Thermal Cut Off (TCO) ..................................................................................................77
Venting/Airow......................................................................................................................78
Power Dry Forced Air ...........................................................................................................78
Schematic.....................................................................................................................................79
Index.............................................................................................................................................80
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Prior to disassembly of the dishwasher to access components,
GEA Factory Service technicians are REQUIRED to follow the
Lockout / Tagout (LOTO) 6 Step Process:
Safety Requirements
Step 1
Plan and Prepare
Step 4
Apply LOTO device and lock
Step 2
Shut down the appliance
Step 5
Control (discharge) stored
energy
Step 3
Isolate the appliance
Step 6
“Try It” verify that the appliance
is locked out
GEA Factory Service Employees are required to use safety glasses with side shields, safety gloves and
steel toe shoes for all repairs.
Steel Toed Work Boot
Electrically Rated Glove and
Dyneema® Cut Resistant Glove
Keeper
Dyneema®Cut Resistant
Glove
Cut Resistant Sleeve(s)
Plano Type Safety Glasses
Prescription Safety Glasses
Safety Glasses must be
ANSI Z87.1-2003 compliant
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– 7 –
Nomenclature
Model Number
G D T 6 7 5 S S N 3 S S
Brand
G: GE
P: Prole
Q: Haier
D: Adora
Conguration
D: Built-In
Wash System
5: Mid
6: Mid/Bottle Wash
7: Mid/Silverware Wash
Feature Pack
0 - 99
Exterior Finish:
B: Black SS
F: Black Slate
G: Generic Color (Gloss)
Y: Fingerprint Free
Stainless
S: Stainless
Engineering
Digit
0 - 99
Color
BB: Black
DS: Black Slate
ES: Slate
FS: Fingerprint
Free Stainless
SS: Stainless
TS: Black SS
WW: White
Model Year:
N: 2019
Control Appearance
F: Front Control
T: Top Control
P: Top Control
with Pocket Handle
Interior Material:
S: Stainless Tub/Inner Door
Café Model Number
C D T 8 4 5 P 4 N 3 W 2
Brand
C: Café
Conguration
D: Built-In
Wash System
8: High
Feature Pack
0 - 99
Door Color
D: Matte Black
S: Stainless Steel
W: Matte White
Engineering Digit
0 - 99
Handle Color
1: Brushed Stainless Steel
2: Brushed Bronze
5: Glass Integrated
Model Year
N: 2019
Control Appearance
T: Top Control
Design Style
M: Minimal
P: Professional Finish Type
1: Standard
2: Stainless Steel
3: Matte Black
4: Matte White
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Serial Number
The rst two characters of the serial number identify the month and year of manufacture. The letter
designating the year repeats every 12 years.
Example: GM123456S = April, 2019
A: JAN
D: FEB
F: MAR
G: APR
H: MAY
L: JUN
M: JUL
R: AUG
S: SEP
T: OCT
V: NOV
Z: DEC
2024: Z
2023: V
2022: T
2021: S
2020: R
2019: M
2018: L
2017: H
2016: G
2015: F
2014: D
2013: A
Model and Serial Tag
Mini Manual
The nomenclature breaks down and explains what the letters and numbers mean in the model number.
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– 9 –
Electrical Specications
AC Voltage
• Circulation Pump: 120 VAC, .8 amps to 3.8
LRA (Locked Rotor Amps), 8GPM @ 5PSI
• Drain Pump: 120 VAC, .3 to 5 ohms, .65
amps, ~70 second cycle
• Tub Thermal Cut Off (TCO): 120 VAC, 210°F
+/- 10°F Manual Reset
• Main Control: Input 120 VAC, Output 120
VAC, and Output 5 and 13.5 VDC
• Heater
Thermistor Specications
(in Turbidity Sensor)
Resistance Temperature
20k 50°F
11k 75°F
5.8k 100°F
3.4k 125°F
2.1k 150°F
1.3k 175°F
DC Voltage
Turbidity Sensor: 5 VDC to LED, 10k ohms
• Door Switch: 13.5 VDC
• Water Valve: 13.5 VDC, 32 ohms, .83 GPM,
~1-minute cycle time
• User Interface (UI) Control: 13.5 VDC
• Power Dry Fan: 12 - 13.5 VDC, 6,000 RPM
• Detergent Cup: 13.5 VDC, 25 ohms, 1
second to release detergent cup
• Rinse Aid Dispenser: 15 seconds to release
rinse aid, capacity 100 ml
• Pressure Switch:
Heater 120 VAC
Wet Dry
Watts 800 500 +/- 5%
Ohms 18 26.8 (hot)
14.5 (Room Temp)
+/- 5%
Amps 6.67 4.17 +/- 5%
0 - 5 VDC Freq.
Output (Hz)
Internal Water Level
Description
44.27 - 43.94 Dry
40.77 - 40.44 Typical Fill
40.11 - 39.69 Flood Trip Point - Drain
Pump Runs
39.61 - 39.12 Water Over Tub Lip
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Operation and Cycle Information
This section of the guide provides details on segments of cycles, timing of cycles, temperature
expectations, and cycling of the heater during the dry portion of a cycle.
Auto Hot Start
At the beginning of the main wash, the dishwasher checks the temperature of the water, and if it is
below 90°F, then it will add up to 10 minutes of time to heat the water to 90°F by circulating the water
while the heater is on. Similarly, at the beginning of nal rinse, the dishwasher will check the water
temperature, and if it is below 105°F, then it will add up to 15 minutes of time to heat the water to 105°F.
Once it reaches the target temperature, any remaining hot start time will be truncated and will continue
on with the cycle.
The cycle chart explains the segments of a cycle (cycles for all models included, not all models contain
the same cycles). It details ll and drain times which depend on either a full or partial drain. It provides
the circulation time in each segment but does not include turbidity or temperature adjustments or dry
cycles (see the Dry System section in this guide). Times will vary depending on turbidity response and
incoming water temperature.
Cycle Option Selected Light 1-Hour Normal
Sensor Auto Heavy
All Zones
No Options 51 60 80 107 143
Boost
Dry 155 164 184 211 247
Heated
Dry 115 124 128 127 207
Bottle
Wash 74 83 103 130 166
Temp
Boost 111 129 156
Sani-Steam 155 171 176
Bottle
Wash
Boost
Dry 178 187 207 234 260
Temp
Boost
Boost
Dry 215 233 260
Sani-Steam Boost
Dry 259 275 280
Bottle
Wash
Heated
Dry 138 147 151 150 230
Temp
Boost
Heated
Dry 175 149 220
Sani-Steam Heated
Dry 219 235 240
Temp
Boost
Bottle
Wash
Boost
Dry 238 256 283
Sani-Steam Bottle
Wash
Boost
Dry 282 298 303
Sani-Steam Temp
Boost
Boost
Dry 259 275 280
Temp
Boost
Bottle
Wash
Heated
Dry 198 172 243
Sani-Steam Bottle
Wash
Heated
Dry 242 258 263
Sani-Steam Temp
Boost
Heated
Dry 219 235 240
Sani-Steam Temp
Boost
Bottle
Wash
Boost
Dry 282 298 303
Sani-Steam Temp
Boost
Bottle
Wash
Heated
Dry 242 258 263
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Cycle Algorithm Comparisons
Segment Description Diverter
Position
Zonal
Use Light 1-Hour/
Express
Normal AutoSense Heavy
Light
Soil
Heavy
Soil
Light
Soil
Heavy
Soil
PW1
Fill (sec.)
Circ (min.)
Heat
Drain
30 sec. ea.
LSA/ USA No
60
3
None
No
60
4
No
Empty
60
10
No
Empty
60
7
No
Empty
60
10
No
Empty
60
7
No
Empty
60
7
No
Empty
PW2
Fill (sec.)
Circ (min.)
Heat
Drain
LSA with
Pulsing No
60
4
No
Empty
60
10
No
Empty
60
10
No
Empty
60
10
No
Empty
PW3
Fill (sec.)
Circ (min.)
Heat
Drain
60 sec. ea.
LSA/ USA No
60
5
No
Empty
60
5
No
Empty
60
5
No
Empty
PW4
Fill (sec.)
Circ (min.)
Heat
Drain
60 sec. ea.
LSA/ USA
Yes will
Shorten
~30%
60
15
Yes
Empty
Main
Wash
Fill (sec.)
Circ (min.)
Heat
Drain
180 sec.
ea. LSA/
USA
Yes will
Shorten
~30%
0
20
Yes
Empty
60
17
Yes
Empty
60
40
Yes
Empty
60
40
Yes
Empty
60
45
Yes
Empty
60
45
Yes
Empty
60
45
Yes
Empty
PR1
Fill (sec.)
Circ (min.)
Heat
Drain
180 sec.
ea. LSA/
USA
Yes will
Shorten
~30%
60
4
No
Empty
60
12
No
Empty
60
12
No
Empty
60
12
No
Empty
60
12
Yes
Empty
PR2
Fill (sec.)
Circ (min.)
Heat
Drain
60 sec. ea.
LSA/ USA
Yes will
Shorten
~30%
60
4
Yes
Empty
60
4
No
Empty
60
4
No
Empty
60
4
No
Empty
60
5
No
Empty
60
5
No
Empty
0.8
4
No
Empty
Final
Rinse
Fill (sec.)
Circ (min.)
Heat
Drain
60 sec. ea.
LSA/ USA No
60
15
Yes
Empty
60
9
Yes
Empty
60
15
Empty
60
15
Empty
60
30
Empty
60
30
Empty
60
30
Empty
NOTES:
Cycle times will vary depending on options selected, incoming water temperature, and soil level (some
models).
• Incoming water temperature of 120°F to 140°F is recommended.
• Circulation has built-in pauses (see Two Port Diverter and Pressure Diverter (Four Port) in the
Circulation System section of this guide).
• USA (Upper Spray Arm): When a number is placed before the USA, it indicates the approximate
time in seconds of operation.
• LSA (Lower Spray Arm): When a number is placed before LSA, it indicates the approximate time in
seconds of operation.
• PW: Pre-Wash
• PR: Post-Rinse
• FR: Final Rinse
Cycle Times (Estimated)
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– 12 –
Target / Max Temperature Limits
Cycle PW4 MW Rinse FR
Light 125 140
Normal 125 140
Auto 130 130 145
Heavy 130 130 130 145
1-Hour 135 140
Heater Algorithm, Dry Cycle
Normal with Heated Dry
Time
(minutes) Calrod Description
7 Calrod on
27 Calrod Pulse - 2 minute on/1 minute off
14 Calrod off - Cool Down
Normal with Temp Boost or Steam/Sani Selected
7 Calrod on
57 Calrod Pulse - 1 minute on/1 minute off
Normal with Boost Dry
7 Calrod on
57 Calrod Pulse - 2 minute on/1 minute off
15 Calrod off - Cool Down
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– 13 –
Troubleshooting
• Check voltage input to the dishwasher.
• Verify door switch operation, see Consumer Error Mode, in the Electronic Controls section of
this service guide.
• Door must be closed within 5 seconds of pressing Start Pad (Safety Feature).
• Check the main board Service LED (see Main Control Diagnostics in Electronic Controls).
• Verify that the dishwasher is not in Demo Mode. Please see Demo Mode under Electronic
Controls section of this guide.
• CSM (Current Sense Module) tripped. Please refer to On the Main Control Board CSM in the
Electronic Controls section of this guide.
This is an overview of diagnostic capabilities of the electronic control. The control features also allow
retrieval of fault codes when Consumer Error Mode is initiated; operation of loads is achieved in
Service Mode.
Details on Consumer Error Mode and Service
Mode, as well as Service LED are located in the
Electronic Controls section of this service guide.
Remove single mounting screw to
access the machine control
If the control beeps and LED's ash, this indicates the dishwasher door may be in the open position.
If the user interface (UI) is ashing all the LED's or the display (some models) is ashing, this is an
indication of a tripped CSM and the dishwasher is non-responsive, all the LED's will ash until the CSM
is reset. See CSM Diagnostics under CSM (Current Sense Module) under Electronic Controls.
Flashing Lights
Will Not Start
Symptom: If the dishwasher is “dead”, no LED operation, no button operation or beeping occurs.
Diagnosis: Attempt placing the dishwasher in Consumer Error Mode.
Solution: The CSM (Current Sense Module) is tripped and must be fully diagnosed. Refer to On
the Main Control Board CSM section of this guide.
Symptom: If the start button either does not respond or it makes a triple beep sound every time it’s
pressed AND all other buttons respond as normal.
Diagnosis: The dishwasher may be in Demo Mode.
Solution: To exit Demo Mode, see the Demo Mode under Electronic Controls in this guide.
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– 14 –
Critical errors will turn a cycle off and show a display alerting the consumer of a fault which will not
allow the dishwasher to function or cause an undesirable condition.
No Water Detected
In the event the internal water level does not change, the cycle will be canceled, and the user interface
(UI) will display the following:
• Models with Seven Segment Display (SSD) Screens: H20 will be displayed on the SSD screen.
• Models without SSD Screens: Wash Temp LED will blink continuously.
The water may be turned off. The consumer is directed to verify the water supply line is connected
properly, the supply line valve is turned on, and then restart the cycle. If this fails, the consumer is
directed to call for service.
Pressure Sensor Errors
In the event that the pressure sensor signal is undetectable or irrational, the cycle will be canceled, and
the user interface (UI) will display the following:
• Models with SSD: PrS or PrF will be displayed.
• Models without SSD: Dry LED or Wash Temp+Dry LED's will blink.
The control does not see a change in pressure during ll. Verify pressure sensor harness, then replace
the pressure sensor if needed.
Continuous Fill Error
In the event that consecutive signals from the pressure sensor detect high water level, the drain pump
will run and the user interface (UI) will display the following:
• Models with SSD Screens: CFE will be displayed on the SSD screen.
• Models without SSD Screens: Cycle Indication LED's will blink continuously.
The consumer is directed to turn off the water supply. Diagnose reasons for the water valve not
shutting off.
Critical Errors
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– 15 –
Component Locator Views
Appearances may vary throughout this service guide. Some models do not have all features shown or
may be different depending the model number.
Front Console
Vent
Pocket Handle
Outer Door Panel
Pocket Handle
Display
Bar Handle
Display
Front Control
Top Control
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– 16 –
Tub Trim
Third Rack Mounting Hardware
High Drain Loop Hose
Fill Hose
Fill Funnel
Offset Leg
Hinge Arm
Balance Cable
Balance Roller
Balance Spring
Toe Kick Area
Side
Water
Valve
Sump Toe Kick Panel
Insulation
Junction Box
Toe Kick Screws
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– 17 –
Heater Mounting Nuts High Drain Loop Hose
Back
Bottom
Level Leg
Sump
Water Valve
Fill Hose
Main Control Box
Junction Box
Tub TCO
(between
motor and
tub)
High Drain Loop Hose
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– 18 –
Sump Latch Cam
Turbidity Sensor
Circulation Pump
Sump
Sump Latch Cam
Drain Pump
Pressure Switch
Floating Seal
Sump (Top)
Sump (Bottom)
Fine Filter
Diverter
Diverter Check Ball
Sump
Ultra-Fine Filter
and Basket
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– 19 –
Tub Trim
Third Rack
Upper Rack
Main Conduit
Silverware Basket
Lower Rack
Detergent Module
Door Strike
Appearances may vary throughout this service guide. Some models do not have all features shown or
may be different depending the model number.
Inside
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– 20 –
Tub and Structure
Ground Screws
Toe Kick
Insulation
Junction Box
Mounting Screw Junction Box
The Tub and Structure section of this guide will
cover the toe kick, junction box, racks, leveling,
door balance, gaskets, trim (some models), main
control board, door, door components, as well
as the removing and separation of the screwless
appearance door. It will also cover the sump
module and removal. Details of the sump
components will be covered in the Circulation
System or Drain System sections of this guide.
Some models include tub trim, which clips to the
plastic tub to reduce sound levels and provides a
cleaner appearance to the installation.
If the cutout prevents the dishwasher from being
fully installed, or if the trim rolls inward preventing
the door from closing, it may be trimmed to
t properly. The wiper edge must contact the
cabinet to be an effective sound barrier.
WARNING: GEA Factory Service Technicians
are REQUIRED to follow Lockout / Tagout
(LOTO) 6 Step Process prior to beginning
repair.
The toe kick panel is a safety and decorative
panel covering the machine area of the
dishwasher. The panel provides a safety barrier,
closing the front of the dishwasher machine
compartment. To remove the panel, remove two
1/4-in. hex-head screws and pull the panel away
from the dishwasher.
The junction box is located behind the toe kick
on the right-hand side of the dishwasher. The
junction box is where the 120 VAC house voltage
connects to the dishwasher. The dishwasher
may be hardwired, or an optional cord may
be installed (available separately, Part #:
WX09X70910), which plugs into a wall outlet
and connects to the harness plug into the control
(see the Installation Guide provided with the
appliance). The cover is held in place with a 1/4-
in. hex-head screw on the left side, and tab on
the right side. To remove the cover, remove the
screw and pull out and to the left to release the
tab. It is helpful to squeeze the top and bottom of
the box when removing and installing.
Tub Trim
Trim if needed
Insulation Toe Kick Toe Kick Screws
Tub Trim (Some Models)
Toe Kick
Junction Box and House Wiring
Connection
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