Haigh Quattro Vanguard Original User manual

Page 1

Page 2

Page 3

Page 4
Contents
1. Introduction............................................................................................................................................ 6
2. Safety precautions and procedures....................................................................................................... 7
Safety symbols ......................................................................................................................................................7
User Information acc. to FCC15.21 .......................................................................................................................8
Part 15 Statement gem. FCC 15.19/RSS Gen Issue 4 Sect. 8.4 ..............................................................................8
Electrical safety ..................................................................................................................................................... 8
Preliminary operating advice ................................................................................................................................8
Staff qualifications and training ............................................................................................................................8
Dangers arising from non-observance of safety instructions ...............................................................................9
Safety conscious working ......................................................................................................................................9
Safety instructions for maintenance, inspection and installation.........................................................................9
Arbitrary modifications and replacement of product parts ..................................................................................9
Unacceptable modes of operation........................................................................................................................9
3. Equipment description and specification ............................................................................................. 10
About the Quattro macerator.............................................................................................................................10
How the Quattro works.......................................................................................................................................11
The pulveriser......................................................................................................................................................11
Technical diagram ............................................................................................................................................... 12
Specification........................................................................................................................................................ 13
OLED panel chart.................................................................................................................................................15
Identification of the symbols and indicator lights...............................................................................................15
How to operate the Quattro Vanguard Solo dB (hands free open and close) ....................................................16
How to use night mode....................................................................................................................................... 19
Refilling the Disinfectant/Deodoriser bottle .......................................................................................................20
4. Installation and commissioning............................................................................................................ 21
Installation requirements.................................................................................................................................... 21
Installation planning............................................................................................................................................21
Cold water supply................................................................................................................................................21
Waste outlet connection..................................................................................................................................... 22
Overflow..............................................................................................................................................................24
Electrical information..........................................................................................................................................24
Circuit breakers / fusing ......................................................................................................................................25
Existing installation ............................................................................................................................................. 25
Storage ................................................................................................................................................................25
Unpacking the machine....................................................................................................................................... 26
Installation procedure.........................................................................................................................................27
Commissioning .................................................................................................................................................... 28
5. Maintenance and servicing procedures............................................................................................... 29
Routine maintenance..........................................................................................................................................29
Cleaning recommendations ................................................................................................................................30

Page 5
Lubrication .......................................................................................................................................................... 30
Ordering spare parts ...........................................................................................................................................30
6. Part identification diagrams ................................................................................................................. 31
Servicing Quattro ................................................................................................................................................ 31
General assembly ................................................................................................................................................32
Lid (external) .......................................................................................................................................................34
Lid (internal)........................................................................................................................................................ 35
............................................................................................................................................................................. 35
Top assembly of cabinet......................................................................................................................................36
Main pump removal diagram..............................................................................................................................37
Mechanical assembly removal diagram ..............................................................................................................38
Mechanical assembly servicing diagram ............................................................................................................. 39
Plumbing diagram ...............................................................................................................................................40
Plumbing parts list...............................................................................................................................................41
Control enclosure................................................................................................................................................42
Wiring diagram –single phase ............................................................................................................................ 43
Control gear.........................................................................................................................................................44
7. Fault finding ......................................................................................................................................... 45
Identification of fault codes ................................................................................................................................47

Page 6
1. Introduction
This technical/maintenance manual is to be regarded by the owner/operator as an integral part of the equipment
and must be available for use by the owner/service engineer as required.
It must be available during the life of the equipment and passed to any subsequent owner/user if the equipment
is sold or transferred elsewhere.
Version number
DRAFT
Version date
January 2019
Author
Haigh Engineering Company Ltd
Manual number
902-029084

Page 7
2. Safety precautions and procedures
This manual provides instructions which must be followed when installing, servicing and operating the machine.
Caution: "This machine is not a medical device and installation is limited to soiled utility/en-suite
locations. Macerator only to be used and operated by hospital nursing or facilities staff."
WARNING –to reduce the risk of injury, users must read instruction manual
Please note:
•The machine should only be installed by suitably qualified technicians who have read this manual.
•A copy of the manual must always be at hand where the machine or installation is being used. Relevant
sections of this manual may be printed from the manual on the CD that accompanies the machine.
•In addition to these general safety instructions you must observe the special safety instructions which are
included in other sections of this manual.
Safety symbols
The hazard sign is used in the manual as a general hazard symbol to mark those safety
instructions whose non-observance can result in danger to personnel or equipment
WARNING, RISK OF ELECTRIC SHOCK TO PERSONNEL
This sign is used as a warning against electric voltage:
•Single Phase supply - 120V
The safety sign is used to denote that appropriate Personal Protection Equipment (PPE) must
be worn.
All instructions located directly on this machine must be observed and be kept completely
legible at all times.

Page 8
User Information acc. to FCC15.21
Changes or modifications not expressly approved by the party responsible for compliance could void the user’s
authority to operate the equipment.
Statement acc. RSS GEN Issue 5
This device contains licence-exempt transmitter(s)/receiver(s) that comply with Innovation, Science and
Economic Development Canada’s licence-exempt RSS(s). Operation is subject to the following two conditions:
(1) This device may not cause interference
(2) This device must accept any interference, including interference that may cause undesired operation of the
device..
Cet appareil contient des émetteurs / récepteurs exemptés de licence conformes aux RSS (RSS) d'Innovation,
Sciences et Développement économique Canada. Le fonctionnement est soumis aux deux conditions
suivantes:(1) Cet appareil ne doit pas causer d'interférences(2) Cet appareil doit accepter toutes les
interférences, y compris celles susceptibles de provoquer un fonctionnement indésirable de l'appareil..
Electrical safety
•Low voltage electrical equipment (less than 1000V) can cause serious or fatal injuries.
•Any person installing or maintaining this equipment should be fully competent to carry out this work.
•Such persons should be familiar with the relevant codes of practice or standards which are applicable to the
country of installation.
Preliminary operating advice
•All instructions located directly on this machine must be observed and be kept completely legible at all
times.
•This machine is designed to operate on a fully automatic cycle. During this cycle it will only stop if a fault
occurs or if it is overloaded.
•If the hopper is overloaded beyond the recommended capacity the internal trip can cause the machine to
stop. Continued abuse in this manner will eventually cause motor failure.
•If an emergency occurs, such as a foreign object being in the hopper, the machine should be stopped
immediately by switching off the power at the isolator.
Staff qualifications and training
•All staff who operate, maintain, inspect or install the machine must be suitably trained and qualified and
have the necessary equipment or tools to carry out their tasks safely.
•The person who is responsible for staff supervision should define the exact areas of responsibility and
scope of authority for all staff using or maintaining the machine. If a member of staff lacks the necessary
knowledge, he or she must receive due training and instruction.
•Any training or instruction required can be provided by the manufacturer or supplier.
•The supervisor must also make sure that the content of this manual is fully understood by the staff
concerned.

Page 9
Dangers arising from non-observance of safety instructions
•Danger to personnel and to the machine.
•Danger to the environment through leakage of hazardous substances.
•Loss of all entitlement to redress.
Safety conscious working
•In addition to the safety instructions given in this manual, it is essential to follow the national accident
prevention directives currently in force and any internal regulations concerning work and safety.
•Duty of care - your personal safety, the safety of others, of the equipment and the environment is the
responsibility of everyone.
Safety instructions for maintenance, inspection and installation
•Leakages of contaminated material must be discharged in such a way that neither personnel nor the
environment are placed at risk. Statutory directives must be observed.
•All possible danger from electric shock must be eliminated (for details see the regulations of the country of
authority and your local power supply company).
•Observe equipment warning signs.
•The supervisor must ensure that all maintenance, inspection and installation work is carried out by
authorised and qualified skilled staff, who are duly informed about the machine and/or installation after
studying the manual thoroughly.
•Work on the machine must only be carried out with the machine stopped and electrical power supply turned
off at the isolator switch.
•Pumps or assemblies which convey, or are in contact with, harmful media must be decontaminated.
•All safety devices (Interlocks), must be refitted and be in working order immediately after the work is carried
out, and their operations checked.
Arbitrary modifications and replacement of product parts
•Modifications or changes to the machine are only permissible after consulting with the manufacturer.
•Original spare parts and accessories authorised by the manufacturer contribute to safety.
•If unauthorised parts are used, this will exempt the manufacturer from liability for any consequences caused
by the use of those unauthorised parts.
Unacceptable modes of operation
•The safe operation of the machine as delivered is guaranteed only if it is used within the manufacturer’s
guidelines. This machine was designed on the basis of specified conditions of operation contained within
the conditions of purchase of the equipment. The specifications listed in the conditions of operation are to
be regarded as limit values and must not be exceeded under any circumstances.
•All users should be made aware that, if the equipment is used in a manner not specified by the
manufacturer, the protection provided by the equipment may be impaired.

Page 10
3. Equipment description and specification
About the Quattro macerator
The Quattro was extended into two variants –the Vanguard Original and Vanguard Enhanced –in 2017. Both
machines offer unparalleled superfine maceration and also built-in Biomaster silver antibacterial technology
(tested to ISO 22196:2011) giving a lifetime protection against the growth of bacteria.
In 2019 the Vangaurd Solo dB was added to the range.
This range has additional enhanced features that can be personalised to each healthcare setting.
CSA model variants are:
Foot pedal open /
manual soft close
Hands-free open
and close
(automatic)
Deodoriser /
disinfectant rinse
cycle
Night mode
RFID
Lock/Unlock
Quattro Vanguard
Original
✓
-
✓
-
OPTION
Quattro Vanguard
Enhanced
-
✓
✓
✓
OPTION
Quattro Vanguard
Solo dB
-
✓
✓
✓
✓
Night mode noise level = 52 dBA Leq
All standard pulp items (bedpans, standard/large wash bowls, jugs, urine bottles/dishes, kidney dish, tray etc)
can be disposed of in a Haigh macerator.
NHS Supply Chain has independently tested all the leading pulp supplier products in Haigh macerators in
accordance with PAS29:1999 (a British Standards Institute [BSI] Product Assessment Specification).

Page 11
How the Quattro works
Quattro consists of an electric motor which drives a pulveriser, with a separate water pump that flushes the
hopper and outlet pipe-work.
Water is supplied via mains supply or a storage tank through an inlet solenoid valve. It uses cold water only.
The solenoid valve is operated by the machine’s printed circuit board (PCB) which receives a signal from a level
switch mounted in the cistern. The water is drawn from the cistern by a separate pump and is discharged via the
plumbing system into the machine. A measured quantity of deodoriser is fed into the plumbing towards the end
of the cycle.
The internal surfaces of the lid and hopper are automatically washed down by the spray from a vent centrally
mounted on the underside of the lid.
Switching on the wall isolator actuates the microprocessor which performs a safety monitoring assessment of
the condition of the machine before the green ready to run light illuminates. The machine is now ready to start a
cycle of operation.
The electrical safety system is continuously monitored by the internal microprocessor.
If a problem occurs, cycle termination devices end the cycle of operation and the respective warning or fault
light will illuminate. For operation refer to the indicator panel.
This machine is a Water Regulations Advisory Scheme (WRAS), approved product
with protection from contamination to the water supply provided by an Air gap to EN
13077, Family A, Type B.
The pulveriser
The pulveriser consists of an impeller rotating at high speed within a toothed cutter ring which forms the lower
part of the stainless steel hopper assembly.
The impeller is fitted with two sweep blades which pulp the bedpans and urine bottles before the pulp passes on
through the disposer.
•Dispose of pulp products only e.g. bedpans and urine bottles.
•The machine is not designed to dispose of dressings, swabs, gloves etc as these will jam the
machine.
Should an unsuitable object have been inadvertently placed in the machine and the impeller become jammed,
the motor overload trip will operate to stop the machine and the red fault light will illuminate.
Always isolate the machine from mains electrical supply before servicing.
Remove the object and ensure the impeller is free to rotate. The overload trip device within the control box will
automatically reset. Close and latch the lid.

Page 12
Technical diagram

Page 13
Specification
Quattro Vanguard
Solo dB
Size (W x D x H)
16.2 x 20.6 x 35.8 in (411 x 524 x 908 mm)
Capacity (pans/bottles)
1
Capacity (wash bowls)
1
Cistern capacity
3 US gallons (11 litres)
Inlet protected by ‘EN 13077, Family A, Type B’
Electrical supply
120 v / 1 Ph / 60 Hz
Energy use
0.01 KWh / cycle
Footprint
2.31 ft2(0.215 m2)
Height (lid open)
47.97 in (1218 mm)
Humidity operating range
50-80% RH
Loading height
30.87 in (784 mm)
Motor power
600 w
Pump power
125 w
Temperature operating range
+41 to +104°F (+5 to +40°C)
Water requirements
Cold –1.5 US gallons/min (5.5 lpm)
Weight (dry)
123 Ibs (56 kg)
Open / close
Foot Pedal open and close
Auto-start
✓
Maintenance access
All sides
Cistern overflow indicator
Never connect the overflow indicator stub to the drain.
Ensure any discharge is visible
Direction of rotation for macerator
motor
Single phase machines are supplied with the correct rotation.
Isolator
For single and three phase machines, 20A isolator to National Electricity
Code standards
Mains water inlet flow rate
Required flow rate is minimum of 1.5 US gallons/min (5.5 litres/min)
Water regulated to 2.4 US gallons/min (9 litres/min ) maximum
Mounting
Floor. 3/8” dia securing bolts (10mm dia securing bolts)
Pipework (mains)
Inlet 3/4” GHT female connection
Pipework (waste drain outlet)
50mm (2” HT) multifit P trap
Water pump
Self-primed from the cistern. Electric centrifugal pump
All installations must comply with statutory regulations, local water by-laws and relevant codes of practice of the
country of installation. Responsibility for this must rest with the installer. Haigh make every effort to comply with
national requirements/standards.

Page 14
Cycle times
The cycle time is determined by the position of the drain (in relation to the macerator) and the requirements of
the hospital; this will be agreed during installation.
Cycle
Time (seconds)
Water usage
(US gallons)
Water usage
(Litres)
Solo dB
V1
180
4.75
18.0
V1+
205
5.7
21.7
Nightmode
255
5.2
19.6

Page 15
OLED panel chart

Ready / Standby (awake)
Foot Pedal Locked
Ready / Standby (awake)
Foot Pedal Unlocked
✓
Lid opening initiated, (display flashes)
✓
Running
✓
Running, extended cycle
✓
Running, Night Mode
Identification of the symbols and indicator lights
Indicator light green
Machine healthy
Indicator light amber
Machine warning of attention required
Indicator light red
Machine indicating fault. Call for service engineer.
Please quote fault code when calling (see page 48)
Indicator light blue
Machine in night mode
Water filling
Rising until the tank is full. Illuminated on low water
condition, after 180 seconds fault light also illuminates.
Drain block indicator
Illuminated during a drain block cycle.
On release, if water and pulp are still in the hopper
covering the impeller, call the Service Engineer.
Low deodoriser
Illuminated when deodoriser requires changing.
See page 48 for troubleshooting of the above indicators

Page 16
User operation instructions and care
How to operate the Quattro Vanguard Solo dB (hands free open and close)
1. The green indicator light will be illuminated (see OLED panel chart on page 15).
2. Present a compatible tag or card above the RFID reader symbol.
3. If successful, the machine will beep and the OLED screen will change to an unlocked status.
4. The foot pedal is now unlocked for a period of 20s.
5. Open the lid by pressing the foot pedal
6. Load the machine:
MAXIMUM load for this machine:
Disposable bedpans ONE
Urine bottles ONE
Wash bowls ONE
DO NOT exceed this maximum loading
7. Press the foot pedal to close the lid.
DO NOT close the lid by hand
8. The lid will lock and the machine will start its cycle automatically
9. Once the cycle has finished, the foot pedal will remain locked until the next operation.
Training is recommended for users. Haigh can provide you with support should you require it. A poster for
advising users who to operate the machine will be made available in your welcome pack (part number E5042)
or can be printed from the following page.

Page 17
1

Page 18
WARNING
Observe the risk of trapping when opening/closing the lid using the foot pedal. Before starting the process of
opening and closing, check there is nobody near to the lid as trapping may have serious consequences.
Always operate the lid with caution.
Pinch protection
If something with sufficient resistance prevents the lid from closing then pinch protection is activated.
If an object is detected that would interfere with the lid closing, the lid stops and then reverses to the fully open
position (if able to do so). An audible warning is given to indicate the reopening of the lid. Remove any
obstructions and if the lid is open, press the foot pedal again to close the lid.
To stop the lid closing
This can be done by pressing the foot pedal. The lids movement is interrupted and it then reverses to the fully
open position (if able to do so).
CAUTION
Do not attempt to manually close or open the lid when stationary or during automatic operation; this may cause
damage to the hinge or latch actuators. In the event of this happening an audible warning may sound.
Operating advice
•Activate Quattro immediately after every load; do not leave the lid open.
•Wash hands after every load.
•Never use a chemical reaction substance to clear a drain block situation in the disposer as damage to the
seals will occur.
•To reduce the possibility of the machine jamming, do not place the bedpans inside each other when placing
them in the hopper.
•If electrical power to the machine fails during an operation cycle, the interlock remains engaged. The
interlock releases once power is restored to the machine.
•Do not attempt to force the lid open or shut.
Daily maintenance
•Run the machine under ‘no load’ conditions to clear any residue.

Page 19
How to use night mode
Night mode is an option available as standard on the Quattro Vanguard Solo dB.
A typical pulp macerator operates at 60 –64dBA whereas when night mode is activated, it operates at just
52dBA Leq. This means you can continue to use macerators located in wards immediately as required.
The machine automatically switches to night mode during the hours of 11pm to 4am however the setting could
be changed to suit whatever times you think are suitable for you. Speak to your facilities/estates team if you
require this. If any further advice is required, contact one of Haigh’s technical specialists on 01989 760 230 or
email [e-mail].
Only 1 x pulp item can be placed in the hopper during each cycle when in night mode.
Please see cycle times for more information.
A poster for advising users how to set night mode manually will be made available in your welcome pack
(publication number E5044) or can be printed from below:

Page 20
Refilling the Disinfectant/Deodoriser bottle
If the Low Deodoriser appears on the screen please follow the below steps:
1. Fit the funnel bracket to the left
hand side of the machine
2. Secure the bracket by
tightening the two thumb
screws
3. Place the funnel on the
bracket in a tilted position
4. Lower funnel into position
5. Place the black filling
nozzle into the blue refill
point
6. Fill the machine with a
MAXIMUM of 2L of deodoriser