Halo Sport 2 User manual
Halo Sport 2
Owner’s Guide
Halo Neuroscience | April 2019
GETTING STARTED 4
Unpacking 4
Halo Sport 2 details 4
Powering on your Halo Sport 2 5
Powering off your Halo Sport 2 5
NEUROPRIMING 6
Downloading the Halo Sport app 6
Pairing with the Halo Sport app 6
Choosing a Neuropriming session 7
Difference between Neuropriming sessions 7
Wetting the Primer band 8
Installing the Primer band 9
Placing Halo Sport 2 on your head 9
Getting good contact 10
Starting a Neuropriming session 11
What to do during a Neuropriming session 12
Adjusting the amplitude 12
Pausing and resuming 13
Halo Sport 2 tones 13
What to do after a Neuropriming session 13
BLUETOOTH AUDIO 14
Audio overview 14
Pairing to Bluetooth audio (iOS) 14
Pairing to Bluetooth audio (Android) 14
Headset audio controls 15
Switching between audio sources 15
THE HALO SPORT APP 16
App features 16
Where to download 16
Device and operating system compatibility 16
Viewing headset details 16
Viewing session history 17
Setting reminders 17
CHARGING YOUR HALO SPORT 2 18
Connecting the USB cable 18
Checking the battery status 18
Battery information 19
TROUBLESHOOTING 20
Headset will not turn on 20
Headset will not connect to the Halo Sport app through Bluetooth 20
App shows some contact, but not enough to start a session 20
App shows no contact at all 21
No Bluetooth audio 21
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Poor sound quality 21
Headset won’t charge 21
Headset is unresponsive 21
BLUETOOTH®22
About Bluetooth technology 22
Pairing with multiple devices 22
Unpairing a mobile device 22
MULTIPLE USERS 23
Sharing Halo Sport 2 23
PRIMER BAND 23
Replacing the Primer band 23
INDICATOR LIGHT 24
Color and duration 24
UPDATING HEADSET FIRMWARE 25
Updating the firmware 25
STORAGE AND MAINTENANCE 25
Storing Halo Sport 2 25
Halo Sport 2 maintenance 25
Serial Number location 25
Replacement parts and accessories 26
Limited warranty 26
PRODUCT INFORMATION 27
Technical information 27
Undesired reactions 27
Warnings 27
Precautions 28
FCC Statement 28
ICC RSS-Gen Statement 29
Looking for troubleshooting help? Click here to skip to the troubleshooting section.
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GETTING STARTED
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Unpacking
Carefully unpack the box and confirm the following items are included:
Halo Sport 2 headset
Primer band
USB-C Charging cable
If any part of Halo Sport 2 or the accessories appear to be damaged, please do not attempt to use the headset.
Contact Halo Neuroscience support for immediate replacements. Customer support contact information can be
found at support.haloneuro.com.
Halo Sport 2 details
A Primer band
B Microphone
C USB-C charging port
D Power button
E Indicator light
F Volume/center buttons
G Recessed arrow
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Powering on your Halo Sport 2
To turn on your Halo Sport 2, press the power button (D) on the right earcup once. The indicator light (E) will start
flashing.
If the light (E) is rapidly flashing, your Halo Sport 2 is ready to pair through the Halo Sport app.
If the light (E) is slowly blinking blue or green (once every three seconds), your Halo Sport 2 is already paired to your
mobile device through the Halo Sport app. To unpair your Halo Sport 2 from your current mobile device and pair to
a new one, refer to page 22.
For more information about the indicator light colors and what they mean, click here.
Powering off your Halo Sport 2
Press and hold the power button (D) until the indicator light (E) turns solid green and starts to fade away, then
release. The light will turn off and stay off. Halo Sport 2 is now powered off.
Your Halo Sport 2 will also automatically turn off after 10 minutes of Neuropriming inactivity. If you’re connected to
Bluetooth audio (flashing green light), the headset will not automatically turn off.
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NEUROPRIMING
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Downloading the Halo Sport app
To use your Halo Sport 2, you first need to download the free Halo Sport app on a compatible mobile device. You
will use the app to control your Neuropriming sessions, view your session history and more.
The app is required to start a Neuropriming session, but once the session is in progress, your headset does not
need to be in range of your mobile device to continue and complete your Neuropriming session. Please note that
the Bluetooth audio function has a limited range and will be disconnected if you go out of range.
Pairing with the Halo Sport app
To Neuroprime with Halo Sport 2, you first need to download the free Halo Sport app and create an app account.
The Neuropriming function must be paired through the Halo Sport app (NOT through your phone’s Bluetooth
settings). Once you're logged in on the app, follow the instructions below to connect.
1. Turn on your headset by pressing the power button. If you have already connected to Halo Sport 2 with your
mobile device, the indicator light will slowly blink (once every three seconds) and you’ll be able to view your
headset details in the app.
2. To form a new connection, open the Halo Sport app and select “Pair Halo Sport.” When the two headset
options come up, select “Halo Sport 2.”
3. Put your headset into pairing mode by holding down the center button - between the two volume
adjustment (+/-) buttons - until the light on your headset begins to quickly flash blue.
4. Press “Pair Halo Sport.” If you see a pop-up notification on your phone asking you to pair, select Pair.
5. The indicator light will briefly glow white, indicating a connection is being made. Then, it will blink slowly - a
slow blink means that your headset is paired.
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When your headset connects, you’re ready to Neuroprime. If you have trouble connecting, be sure to try our
Bluetooth troubleshooting steps.
Wireless audio: If you follow the instructions above to pair to an Android device, your headset’s wireless audio
function might now be paired as well (a slow green blinking light means you’re connected to Bluetooth audio). If you
have an iPhone, the app will show you instructions for how to pair the audio through your Bluetooth settings. If you
need help with this, check out the section Pairing to Bluetooth Audio (iOS) or Pairing to Bluetooth audio (Android).
Choosing a Neuropriming session
1. Once your headset is connected to the Halo Sport app, navigate to the “Home” tab in app and press the play
button under “Start Neuropriming.”
2. Swipe up from the bottom part of the screen where you see “Session: Legs, Core & Arms” (or the title of the
last session you chose).
3. Select your desired session.
Difference between Neuropriming sessions
1. Legs, Core & Arms: Choose this session when you are training larger muscle groups, such as with squats,
running, dancing, or martial arts.
2. Hands & Fingers (R) and (L): The Hands & Fingers sessions benefit hand movements, and are intended for
training fine motor skills like playing an instrument, working on your tennis grip, or dribbling a basketball.
Both of the Hands & Fingers sessions have a positive effect on both hands, but each emphasizes one hand
in particular. You should choose whichever side will be more valuable to you (i.e. left hand for practicing
finger dexterity on a guitar neck, or right hand for guitar picking). If your goal is to improve both sides
equally, alternate between the Left (L) and Right (R) sessions each time you train.
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Wetting the Primer band
To start a Neuropriming session, you’ll need to establish good contact between the headset and your head. To do
this, you'll need to get your Primer band’s foam tips (“nibs”) very wet. To do this, remove the Primer band from the
headset and hold it under running water with the nibs facing sideways for about 60 seconds. While wetting, you can
press on the nibs to help them absorb water. When fully soaked, all sides of the nibs should be dark grey and very
wet. The more wet the nibs are, the better contact you will get.
Primer band with dry nibs Primer band with wet nibs
After wetting, shake off your Primer band to remove any excess water. If possible, use a towel to dry the back side
of your Primer band.
Do not submerge your Primer band in a bowl of water—it is best to hold it under running water at a slight angle to
get it wet.
Do not submerge the Halo Sport 2 headset - it is not waterproof.
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Installing the Primer band
Dry off the back side of the Primer band. Using your thumb and pointer finger, pinch the Primer band from the
textured circles on the back. While pinching, insert the Primer band into your headset by lining up the green arrow
on the back of your Primer band with the corresponding recessed arrow on your headset. Use your thumbs to
press the left and right sides of the Primer band against the headset to secure it. Use the alignment lines to verify
that your Primer band is inserted properly.
Line up the arrow. Check the alignment lines.
Placing Halo Sport 2 on your head
With the Primer band installed, spread the headset wide and place it directly over the top of your head so that the
Primer band’s nibs are the first thing to make contact with your head.
The headset should look vertical on your head when standing up straight. To be exact, you can measure the
distance from the bridge of your nose to the bump on the back of your head and place Halo Sport 2 at the halfway
point.
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Getting good contact
To get good contact:
1. Make sure that your Primer band nibs are very wet, your Primer band is inserted properly and the headset
is placed correctly on your head (as described above).
2. Press down on top of the headset and wiggle the Primer band’s nibs down through your hair. You’ll want to
make sure that the nibs are getting the best possible contact with your skin.
3. Tighten the headset down on your head using the sliding adjustment on both earcups. The headset should
be snug, but comfortable.
4. Re-wet your Primer band if necessary. The wetter your Primer band’s nibs are, the better contact you will get
between the headset and your head.
As you adjust the headset, the “Contact strength” percentage on the “Adjust your headset” screen will indicate how
close you are to getting good contact. When the contact strength reaches 100%, the app will advance past this
screen to begin or resume your Neuropriming session.
If the contact strength is changing but not quite 100%, try adding more water to your Primer nibs.
If the contact strength is stuck at 0%, check to make sure that your Primer band is installed correctly. The arrow
on the back of the Primer band (outlined in green) should line up with the recessed arrow on your headset. Once
you’ve inserted the band, press it against the headset and check the alignment lines to verify that the band is
centered.
If your headset loses contact with your head during your session, the “Adjust your headset” screen will appear and
you will hear a repeating tone (see “Halo Sport 2 tones”). When you re-establish contact, the Neuropriming session
will automatically resume.
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Starting a Neuropriming session
When you establish good contact, the stimulation will ramp up and your 20-minute Neuropriming session will begin.
During the stimulation, it’s normal to feel some tingling on your scalp. If you find the stimulation to be
uncomfortable, try turning down the amplitude (see “Adjusting the amplitude” for details). Getting great contact
between the headset and your head will also reduce the sensation of the stimulation (see “Getting good contact”).
Once you start a Neuropriming session, you do not need to remain in range of your mobile device. If you go out of
range and you hear a tone from the headset, most likely this means that you’ve lost contact between the headset
and your head and need to adjust the headset and/or re-wet your Primer band. Once you re-enter close range of
your mobile device, Halo Sport 2 will automatically link back up with your mobile device and the Halo Sport app will
display your updated session status.
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What to do during a Neuropriming session
A Halo Sport 2 training session has two parts—a Neuropriming phase and a hyperplasticity training phase:
Depending on your activity, you can do one of the following during your 20-minute Neuropriming session:
1. Warm up for your training. This can include stretching, light weights, an easy run, visualization, etc.
2. If you are using the headset for music training, or if your training involves low-impact activity, you can start
your training once you start the Neuropriming session—there is no need to wait.
3. If the beginning of your workout and/or your warm-up involves high-impact activity, like box jumps, we
recommend Neuropriming on your way to the gym or while you are getting ready. High-impact activity can
cause the headset to lose contact with your head, which will cause your Neuropriming session to be
interrupted.
Be sure to begin your training right after the 20-minute Neuropriming session is over to ensure maximum benefit
from Halo Sport 2.
You can listen to audio during and after your Neuropriming session. Listening to audio with the headset will not
impact the effect of the Neuropriming technology. Check out the Bluetooth Audio section for audio setup
instructions.
Adjusting the amplitude
To adjust the stimulation amplitude, navigate to the stimulation screen in the app and press the (+) to increase or
the (-) to decrease. The range is 1-10 and the default setting is 5.
The amplitude adjustment allows you to set the level of Neuropriming to your comfort level. While the whole range
is effective and safe, for optimal results it is recommended to set the level to the highest number that’s comfortable
for you.
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Pausing and resuming
During your Neuropriming session you can choose to pause it. To do this, press the pause button next to the
countdown timer on the Halo Sport App:
To resume, make sure you have the headset on correctly and then press the play (resume) button.
Halo Sport 2 tones
Halo Sport 2 has 3 different types of tones that will come from the earcups:
1. Neuropriming started / resumed - A short high beep
2. Neuropriming completed - A short low beep
3. Poor contact - A short low beep, followed by a break, then a short low beep. Beeping will continue until poor
contact is fixed or 5 minutes have elapsed (at which point the Neuropriming session will end). This is
accompanied by a blinking yellow light (see page 24).
What to do after a Neuropriming session
After you complete a Neuropriming session, start your training! The headset’s benefits will apply to any physical
training you do during the following 60 minutes, whether you continue to wear the headset or not. You can keep
the headset on to listen to audio or take it off when the Neuropriming session is over. There is no difference in
training benefit either way.
Halo Sport 2 training results are best when the training period is paired with focused, repetitive movements for the
specific skill you are trying to improve. It's also important to focus on proper form, because Halo Sport 2 accelerates
the development of muscle memory.
Need some inspiration? Check out our training guides or follow us on Instagram.
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BLUETOOTH AUDIO
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Audio overview
To listen to audio with Halo Sport 2, you must be connected to an audio source (mobile device or computer)
through Bluetooth. This will allow you to listen to audio wirelessly.
Halo Sport 2 has a built-in microphone. If you’re connected to a mobile phone, you can use the microphone to make
phone calls while wearing Halo Sport 2.
Pairing to Bluetooth audio (iOS)
To listen to audio wirelessly with Halo Sport 2, your headset needs to be on and the audio function must be paired
through your iPhone or computer’s Bluetooth settings.
To do this, open the Bluetooth settings on your phone or computer and look for the “Halo Sport 2 XXXXX Audio”
listing. Select the listing to pair. You may need to change the settings in your audio application to select your
headset as the audio source. You’ll know that your headset is connected to an audio source when the headset’s
indicator light is flashing green. A blue light means that audio is not connected.
Pairing to Bluetooth audio (Android)
To pair your Halo Sport 2’s audio function with your Android phone, you can either pair through the Halo Sport app
(on some phones) or through your phone’s Bluetooth settings. If you just want to listen to audio with your headset
(and not Neuroprime), then pairing through your Bluetooth settings is the fastest way to get set up. If you’re using a
computer as your audio source, you must pair through your computer’s Bluetooth settings.
Pairing Bluetooth audio through the Halo Sport app (Android)
Open the Halo Sport app and log in. Put your headset into pairing mode by holding down the center button until
the light on the headset begins to quickly flash blue (the center button is located below the power button, between
the two volume adjustment (+/-) buttons). Once your headset is in pairing mode, go to the app’s home screen and
select “Pair.” When paired successfully, you will be able to both Neuroprime and listen to audio wirelessly.*
*Please note that due to the wide variety of Android phone functionality, this method may not work for some
phones. Halo Sport 2’s Bluetooth audio function may need to be paired through Bluetooth settings, as described in
the section below.
Pairing Bluetooth audio through Bluetooth settings (Android)
First, enable pairing mode on Halo Sport 2 by holding down the center button until the light on the headset begins
to quickly flash blue. The center button is located below the power button, between the two volume adjustment
(+/-) buttons.
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Once your headset is in pairing mode, go into your Bluetooth settings and select “Pair new device”. You should see a
“Halo Sport 2 XXXX Audio” listing. Select that listing to connect.
Headset audio controls
On the back side of your headset’s right earcup, you will find a set of three buttons located underneath the power
button. The raised +/- buttons can be used to control audio volume, and a quick press of the center button
(between the volume controls) can be used to either play or pause your audio. You can also use your mobile
device’s audio controls to control your audio.
A Volume up (+)
B Center button (play/pause)*
C Volume down (-)
*The center button has several functions:
-If you’re connected to Bluetooth audio, a quick press of the center button will play or pause your audio.
- If you receive a phone call on your mobile device while connected to Bluetooth audio, you can use the
center button to answer the call through your headset, and to hang up when the call is complete.
-If you’re not yet paired, the center button can also be used to put the headset into pairing mode. To do this,
hold down the button for about 10 seconds until the indicator light starts flashing rapidly.
Switching between audio sources
If you want to switch between audio sources (for example, controlling audio from your computer instead of your
phone), you’ll first need to unpair your headset’s audio from the current audio source.
You can do this by going into your device’s Bluetooth settings, locating the “Halo Sport 2 XXXXX Audio” listing and
“forgetting” that listing.
You’ll know that your headset is ready to pair to a new audio source when the headset’s light is flashing blue. You
can then go into the Bluetooth settings of your desired audio source device (mobile device or computer), locate the
“Halo Sport 2 XXXXX Audio” listing and pair.
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THE HALO SPORT APP
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App features
●Control your Halo Sport 2 headset
●Select session types based on what muscle groups you want to train
●View your Neuropriming session history
●Set up automated Neuropriming reminders
●Explore training tips, featured user stories, and more
Where to download
Device and operating system compatibility
Halo Sport 2 is compatible with most iPhones and iPads running iOS 11 and newer, as well as most Android devices
on Android operating system 6.0 (Marshmallow) and newer that support Bluetooth Low Energy (BLE) 4.0 and
newer. To view a list of devices that are fully verified for compatibility with Halo Sport 2, please visit our Help Center.
Viewing headset details
Your headset details can be viewed in the “My Halo” section of the Halo Sport app. To get to “My
Halo,” navigate to:
Profile tab → Settings icon (upper right) → My Halo Sport
In the My Halo section of the app, you can:
●View your headset’s serial number and firmware version
●See if a firmware update is available for your headset (click here for firmware update
instructions)
●Unpair your Halo Sport 2 headset from the app by selecting “Pair to a new Halo Sport”
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Viewing session history
Within the Profile tab of the Halo Sport app, you can view the date, time, length and session
type for any past Neuropriming sessions that you have initiated.
This screen will also tell you how many Neuropriming sessions you’ve done over the past week,
how many total sessions you’ve done and what your longest session streak is. A streak is the
number of days in a row you have Neuroprimed. Keep your streak going and see how high you
can go!
Please note that if your headset gets disconnected from the app during your session, that
session’s duration might appear as ‘Connect to update.’ Once you reconnect your headset, the
session duration will sync and be updated within 5 minutes.
Setting reminders
The Halo Sport app can remind you to Neuroprime before your training. To set up reminders,
go to:
Profile tab → Settings icon (upper right) → Set a reminder
To set reminders, you’ll need to toggle on “Enable reminders,” which will allow the app to send
notifications to your phone.
You can then select a time and the days on which you want to receive Neuropriming reminders.
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CHARGING YOUR HALO SPORT 2
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Connecting the USB cable
1. Plug the small end of the USB cable into the USB-C port on the bottom of the right earcup.
2. Plug the other end into a USB wall charger or computer USB port.
While charging, the indicator light will be solid yellow.
Note: You cannot do a Neuropriming session while your Halo Sport 2 is charging. Do not wear your Halo Sport 2
while it is charging.
When fully charged, the light will turn solid green. If the charger is left plugged in for a long period of time, the light
may turn yellow again, indicating that the charging system is properly refreshing the battery.
Checking the battery status
To check battery status when the headset is not charging, go to the ‘Home’ tab of the Halo Sport app. A battery
indicator will appear on the top right.
If your headset battery is very low, your Halo Sport app will notify you that you need to charge your Halo Sport 2
before you can start another Neuropriming session:
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If you see this screen, please plug in your headset to charge. While charging, the indicator light on the headset will
be solid yellow. When your headset has enough battery life for one Neuropriming session, the app will say “Unplug
charger to Neuroprime.” When your headset is fully charged, the headset’s indicator light will turn green.
Battery information
You can use the included USB-C cable with any USB adapter or USB port to charge Halo Sport 2.
The headset takes about 2 ½ hours to fully charge.
A fully-charged battery will provide you with 15 complete Neuropriming sessions. If the headset is used for audio
only, the battery will last about 10 hours.
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TROUBLESHOOTING
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For more information, troubleshooting tips, and videos, visit support.haloneuro.com.
Problem
What to Do
Headset will not turn
on
●Charge the headset overnight.
●Perform a hard reset by holding down the power button for 20 seconds.
Release the power button. Wait 15 seconds, then press the power button
once to turn on.
Headset will not
connect to the Halo
Sport app through
Bluetooth
●Put Halo Sport 2 into pairing mode: Turn the headset on and hold down the
center button (between the +/- volume buttons) for about 10 seconds until
the light starts flashing quickly.
●Turn off the headset (hold the power button until the light starts to fade,
then let go; the light should turn off and stay off).
●Open the app. If the Home tab has a small gray headset icon at the top,
move on to the next step. If the headset icon is green, go to the Profile tab,
select the Settings icon in the upper right hand corner, and select “My Halo
Sport” → “Pair to a new Halo Sport” → “Confirm” → “I don’t have my headset
yet.”
●Close out of the Halo Sport app (On iOS, double-click the home button or
swipe up from the bottom of the screen, then swipe the app away. On
Android, tap on the bottom right button of the screen - usually a square
button - and swipe the app away).
●'Forget' Halo Sport in your Bluetooth settings. Go into your Bluetooth
settings and delete or ‘forget’ any Halo Sport listings.
●Turn on your headset, re-open the app and attempt to pair.
If these steps do not fix the problem, please try the following:
●Check to make sure that your device and operating system are supported.
●Make sure that you have the latest version of the app.
●Make sure that Bluetooth is enabled on your mobile device.
●Move your mobile device closer to Halo Sport 2 and away from any
interference or obstructions.
●Turn your mobile device on and off.
App shows some
contact, but not
enough to start a
session
●Remove the Primer band from the headset and soak the Primer band’s
foam tips (nibs) under a sink or water fountain for about a minute, until
they are very wet and dark gray.
●When putting on the headset, spread it wide and place it directly over the
top of your head so that the Primer band nibs are the first thing to make
contact with your head.
●Press down on top of the headset and wiggle the nibs down through any
hair. You’ll want to make sure that the nibs are getting the best possible
contact with your skin.
●Tighten the headset on your head using the sliding adjustment on both
sides. The headset should be snug, but comfortable.
●If necessary, re-wet the Primer band.
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Halo Neuroscience | 735 Market St, 4th floor, San Francisco, CA 94103 | [email protected]
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