Hamilton Beach HDC311 User manual

840297900
2/18
For more visit www.hamiltonbeachcommercial.com
Good Thinking®
SINGLE-SERVE
COFFEE MAKER
Operation Manual
Page 2
CAFETIÈRE
1 TASSE
Manuel d’utilisation
Page 12
CAFETERA
PARA SERVICIO
INDIVIDUAL
Manual de Uso
Página 22
READ BEFORE USE.
LIRE AVANT UTILISTATION.
LEA ANTES DE USAR.
Le invitamos a leer cuidadosamente este
instructivo antes de usar su aparato.

2
WARNING – When using electrical appliances, basic safety
precautions should always be followed to reduce the risk of fire,
electric shock, and/or injury to persons, including the following:
1. Read all instructions.
2. This appliance is not intended for use by persons (including
children) with reduced physical, sensory, or mental
capabilities, or lack of experience and knowledge, unless
they are closely supervised and instructed concerning use
of the appliance by a person responsible for their safety.
3. Close supervision is necessary when any appliance is
used by or near children. Children should be supervised to
ensure that they do not play with the appliance.
4. Do not touch hot surfaces. Use handles or knobs. Care
must be taken, as burns can occur from touching hot parts
or from spilled, hot liquid.
5. To protect against electric shock, do not place cord, plug,
or coffee maker in water or other liquid.
6. Unplug from outlet when the coffee maker is not in use and
before cleaning. Allow to cool before putting on or taking
off parts, and before cleaning the appliance.
7. Coffee maker must be operated on a flat surface away from
the edge of counter to prevent accidental tipping.
8. Do not operate any appliance with a damaged supply
cord or plug, or after the appliance malfunctions or has
been dropped or damaged in any manner. Supply cord
replacement and repairs must be conducted by the
manufacturer, its service agent, or similarly qualified
persons in order to avoid a hazard. Call the provided
customer service number for information on examination,
repair, or adjustment.
9. The use of accessory attachments not recommended by
the appliance manufacturer may cause injuries.
At least one copy of this manual should be kept in a location
available at all times to maintenance and management staff.
IMPORTANT SAFEGUARDS

3
10. Do not use outdoors.
11. Do not let cord hang over edge of table or counter or touch
hot surfaces, including stove.
12. Do not place on or near a hot gas or electric burner, or in a
heated oven.
13. WARNING! To avoid hot water spraying from the piercing
needle, do not lift the lid during the brew process.
14. Do not use appliance for other than intended use.
15. WARNING! To reduce the risk of fire or electric shock, do
not remove the bottom cover of the coffee maker. There are
no user-serviceable parts inside. Repair should be done by
authorized service personnel only.
16. CAUTION! Cut Hazard: Removable single-serve pack holder
contains a sharp needle. Use caution when handling.
17. CAUTION! Cut Hazard: Piercing needle is sharp. Use
caution when cleaning.
SAVE THESE INSTRUCTIONS
IMPORTANT SAFEGUARDS (cont.)

4
Other Consumer Safety Information
wWARNING Electrical Shock Hazard: This appliance is
provided with a grounded (3-prong) plug to reduce the risk of
electric shock. The plug fits only one way into a grounded outlet.
Do not defeat the safety purpose of the plug by modifying the
plug in any way or by using an adapter. If the plug does not fit into
the outlet, have an electrician replace the outlet.
The length of the cord used on this appliance was selected to
reduce the hazards of becoming tangled in or tripping over a
longer cord. If a longer cord is necessary, an approved extension
cord may be used. The electrical rating of the extension cord
must be equal to or greater than the rating of the appliance. The
extension cord must be a grounding-type, 3-wire cord. Care must
be taken to arrange the extension cord so that it will not drape
over the countertop or tabletop where it can be pulled on by
children or accidentally tripped over.
To avoid an electrical circuit overload, do not use another high-
wattage appliance on the same circuit with this appliance.
Technical Services
For assistance or replacement parts, call or e-mail
Technical Services:
866-285-1087 or
910-693-4277
[email protected]
www.hamiltonbeachcommercial.com

5
Parts and Features
Water
Reservoir
With Lid
Lid
Gray
Removable
Needle
Holder With
Black Seal
Brew Indicator
Light
Water Window
BREW NOW
I/ (ON/OFF)
Button
Travel Cup Rest
Removable Cup
Rest Cover
Removable Cup
Rest/Storage
Container
Lid Latch
Removable
Single-Serve
Pack Holder
Single-Serve
Pack Holder
Handle
Funnel
Funnel
Handle
BEFORE FIRST USE: Wash all removable parts in hot, soapy water.
Rinse and dry. Brew one cycle with water and discard water.

6
How to Brew
wWARNING Burn Hazard.
If overflow occurs, unplug and allow coffee maker to cool.
To avoid hot coffee overflowing:
• Fill reservoir with cup or travel mug of water into which the
coffee will be brewed.
• Fully insert cup or travel mug on cup rest.
• Do not lift lid during the brewing process.
• If brew process is stopped early, the water must be drained
from the unit. Place a large mug on cup rest. Press the BREW
NOW I/ button. Failure to drain the unit can cause the next cup
brewed to overflow.
wCAUTION Cut Hazard.
Removable single-serve pack holder has a sharp needle. Piercing
needle on underside of lid also is sharp. Use caution when
handling.
NOTES:
• Use only cold water in reservoir. Do not use hot water.
• Do not reheat coffee in the machine.
• Do not use creamer or nondairy creamer in reservoir.
• After brewing hot cocoa single-serve packs, brew a water-only
cycle without a single-serve pack to avoid the possibility of
clogging the piercing needle.
• Coffee maker brews all the water added.
• Press the BREW NOW I/ button again to STOP brewing
midcycle. Remaining water must be removed. See warning
statement above.
• If brew indicator light flashes three times, the lid is not closed.
Lower lid until it clicks to lock. Press BREW NOW I/ button.
• Do not brew coffee without removable needle holder locked into
place.

7
How to Brew (cont.)
1. Plug into outlet.
2. Lift the lid latch until the lid clicks into
place.
3. Insert the funnel in the opening. Place
removable single-serve pack holder
in funnel, aligning handle with funnel
handle.
4. Place a pack into the single-serve
pack holder. Do not remove foil.
5. Close lid and snap in place to pierce
single-serve pack.
6. Lift water reservoir lid.
7. Fill cup or travel mug into which
the coffee will be brewed and add
water to the water reservoir. 10 oz.
(296 ml) of water is the MAX amount
for single-serve packs.
8. Close lid.
9. Use the cup rest for a cup or mug
and remove the cup rest for a travel
mug.
10. Press BREW NOW I/ button to start
brewing. The brew indicator light
will light up to show that the coffee
maker is brewing. The coffee maker
will shut off automatically when
brewing is complete. Unplug.
11. Funnel and single-serve pack holder
should be rinsed after every use.
3
4
7
9

8
Care and Cleaning
wWARNING Shock Hazard.
Do not immerse cord, plug, or coffee maker in any liquid.
wCAUTION Cut Hazard.
Removable single-serve pack holder has a sharp needle. Piercing
needle on underside of lid also is sharp. Use caution when
handling.
General Cleaning
1. Unplug and allow to cool.
2. Hand wash all removable parts in hot, soapy water. Rinse and
dry or wash in TOP RACK only of dishwasher. DO NOT use the
“SANI” setting when washing in the dishwasher. “SANI” cycle
temperatures could damage your product.
3. Wipe outside of coffee maker with a soft damp cloth.
Routine Cleaning
All coffee makers should be cleaned at least once a month (once a
week for areas with hard water).
1. Plug into outlet.
2. Pour 1 1/2 cups (355 ml) of plain white vinegar into reservoir.
3. Place a 14-oz. (414-ml) or larger cup or travel mug underneath
to catch the vinegar. Press the BREW NOW I/ button once.
After 30 seconds, press the BREW NOW I/ button again to
stop the brewing and allow the vinegar to clean. After
30 minutes, press BREW NOW I/ button and allow it to finish
the brew cycle. When brew cycle is finished, empty cup and
rinse. Run 2 to 3 cycles of cold tap water. The unit is cleaned
and ready to brew coffee.
4. Unplug.

9
Care and Cleaning (cont.)
Clogged Needle
1. Unplug and allow to cool.
2. Remove the gray removable needle
holder in the lid by turning the
arrow from the locked icon ( ) to the
unlocked icon ( ).
3. Bend a small paper clip. Insert the tip
of the paper clip through the hole of
the piercing needle and up into the
shaft of the piercing needle to ensure
grounds have been removed.
4. To replace the gray removable needle
holder, insert the tab between the lock
icon ( ) and unlock icon ( ) and turn to the right to lock.
2
Troubleshooting
Coffee maker will not brew/coffee not dispensing.
• The piercing needle may be clogged. Always remove the gray
removable needle holder. Clean piercing needle in the lid of the
coffee maker as shown above.
• Mineral deposits have formed. Clean coffee maker following the
directions in the Care and Cleaning section.
• Too little water. Need 6 oz. (177 ml) or more.
• Stopping the coffee maker before brewing is complete may cause
a clogged needle.
Water on counter under unit.
• Overfilled water reservoir. Do not add more than 14 ounces
(414 ml) of water. Some mugs/cups do not pour cleanly and can
dribble water down the side of the cup and onto the counter.
Coffee overflows from funnel and single-serve pack holder.
• Black seal around the needle in the removable needle holder is
missing. Carefully place seal around needle and push into place.

10
Troubleshooting (cont.)
Coffee overflows from mug or travel mug.
• To prevent coffee overflowing from a mug/travel mug, use the
same mug/travel mug to brew into that was used to fill the water
reservoir. Do not add more than 14 ounces (414 ml) of water.
There may also be additional water in the system that is causing
the overflow. Remove single-serve pack holder. Press and hold
the BREW NOW I/ button to remove any remaining water.
Water remaining in reservoir.
• Added too much or too little water. Place cup or travel mug on
cup rest. Remove single-serve pack and replace single-serve pack
holder. Repeat brewing cycle. Press and hold the BREW NOW I/
button to remove any remaining water.
Coffee single-serve pack bursts.
• There is variability in the single-serve pack manufacturing process
which causes some types of single-serve packs to be weaker at
the seams so the foil seal fails. Try a different brand.
Brew indicator light flashes:
• 2 times: Coffee maker needs to be cleaned. See page 8.
• 3 times: Coffee maker lid is not closed properly. Push lid down to
lock into place.
• 7 times: Coffee maker needs to be cleaned. See page 8.
• 8 times: Needle is clogged. Always remove the gray removable
needle holder and follow “Clogged Needle” on page 9.
• 9 times: Not enough water. Add water to water reservoir.