Hanwha Vision ACE-6020R User manual

High Resolution Camera
User Manual
ACE-6020R/ACE-8020R
ACV-8080R/ACV-8081R
ACO-6020R/ACO-8020R

High Resolution Camera
User Manual
Copyright
©2023 Hanwha Vision Co., Ltd. All rights reserved.
Trademark
Each of trademarks herein is registered. The name of this product and other trademarks mentioned in this manual are the
registered trademark of their respective company.
Restriction
Copyright of this document is reserved. Under no circumstances, this document shall be reproduced, distributed or changed,
partially or wholly, without formal authorization.
Disclaimer
Hanwha Vision makes the best to verify the integrity and correctness of the contents in this document, but no formal
guarantee shall be provided. Use of this document and the subsequent results shall be entirely on the user’s own responsibility.
Hanwha Vision reserves the right to change the contents of this document without prior notice.
Design and specifications are subject to change without prior notice.

English_3
●SAFETY INFORMATION
safety information
CAUTION
RISK OF ELECTRIC SHOCK.
DO NOT OPEN
CAUTION:
TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE COVER
(OR BACK) NO USER SERVICEABLE PARTS INSIDE. REFER SERVICING TO
QUALIFIED SERVICE PERSONNEL.
This symbol indicates that dangerous voltage consisting a risk of electric
shock is present within this unit.
This exclamation point symbol is intended to alert the user to the presence
of important operating and maintenance (servicing) instructions in the
literature accompanying the appliance.
WARNING
• To prevent damage which may result in fire or electric shock hazard, do not expose this appliance
to rain or moisture.
• To prevent injury, this apparatus must be securely attached to the floor/wall in accordance with
the installation instructions.
WARNING
1. Be sure to use only the standard adapter that is specified in the specification sheet.
Using any other adapter could cause fire, electrical shock, or damage to the product.
2. Incorrectly connecting the power supply or replacing battery may cause explosion, fire,
electric shock, or damage to the product.
3. Do not connect multiple cameras to a single adapter. Exceeding the capacity may cause
abnormal heat generation or fire.
4. Securely plug the power cord into the power receptacle. insecure connection may cause fire.
5. When installing the camera, fasten it securely and firmly. The fall of camera may cause
personal injury.

4_ safety information
safety information
6. Do not place conductive objects (e.g. screwdrivers, coins, metal parts, etc.) or containers filled
with water on top of the camera. doing so may cause personal injury due to fire, electric shock,
or falling objects.
7. Do not install the unit in humid, dusty, or sooty locations. doing so may cause fire or electric
shock.
8. If any unusual smells or smoke come from the unit, stop using the product. in such case,
immediately disconnect the power source and contact the service center. continued use in
such a condition may cause fire or electric shock.
9. If this product fails to operate normally, contact the nearest service center. never disassemble
or modify this product in any way. (Hanwha Vision is not liable for problems caused by
unauthorized modifications or attempted repair.)
10. When cleaning, do not spray water directly onto parts of the product. doing so may cause fire
or electric shock.
CAUTION
1. Do not drop objects on the product or apply strong shock to it. Keep away from a location
subject to excessive vibrationor magnetic interference.
2. Do not install in a location subject to high temperature (over 55°C), low temperature (below
-30°C), or high humidity. Doing so may cause fire or electric shock.
3. If you want to relocate the already installed product, be sure to turn off the power and then
move or reinstall it.
4. Remove the power plug from the outlet when then there is a lightning. Neglecting to do so may
cause fire or damage to the product.
5. Keep out of direct sunlight and heat radiation sources. It may cause fire.
6. Install it in a place with good ventilation.
7. Avoid aiming the camera directly towards extremely bright objects such as sun, as this may
damage the CMOS image sensor.
8. Apparatus shall not be exposed to dripping or splashing and no objects filled with liquids, such
as vases, shall be placed on the apparatus.
9. The Mains plug is used as a disconnect device and shall stay readily operable at any time
10. Do not expose the camera to radioactivity. Radioactivity exposure may damage the CMOS.

English_5
●SAFETY INFORMATION
FCC Statement
This device complies with part 15 of the FCC Rules. Operation is subject to the following two
conditions :
1) This device may not cause harmful interference, and
2) This device must accept any interference received including interference that may cause
undesired operation.
CAUTION
This equipment has been tested and found to comply with the limits for a Class A digital device,
pursuant to part 15 of FCC Rules. These limits are designed to provide reasonable protection
against harmful interference when the equipment is operated in a commercial environment.
This equipment generates, uses, and can radiate radio frequency energy and, if not installed
and used in accordance with the instruction manual, may cause harmful interference to radio
communications. Operation of this equipment in a residential area is likely to cause harmful
interference in which case the user will be required to correct the interference at his own
expense.
IC Compliance Notice
This Class A digital apparatus meets all requirements of the Canadian
Interference.-Causing Equipment Regulations of ICES-003.
Correct disposal of batteries in this product
(Applicable in the European Union and other European countries with separate battery return systems.)
This marking on the battery, manual or packaging indicates that the batteries in this product should not be disposed
of with other household waste at the end of their working life. Where marked, the chemical symbols Hg, Cd or Pb
indicate that the battery contains mercury, cadmium or lead above the reference levels in EC Directive 2006/66. If
batteries are not properly disposed of, these substances can cause harm to human health or the environment.
To protect natural resources and to promote material reuse, please separate batteries from other types of waste and
recycle them through your local, free battery return system.
Correct Disposal of This Product (Waste Electrical & Electronic Equipment)
(Applicable in the European Union and other European countries with separate collection systems)
This marking on the product, accessories or literature indicates that the product and its electronic accessories (e.g.
charger, headset, USB cable) should not be disposed of with other household waste at the end of their working life.
To prevent possible harm to the environment or human health from uncontrolled waste disposal, please separate
these items from other types of waste and recycle them responsibly to promote the sustainable reuse of material
resources.
Household users should contact either the retailer where they purchased this product, or their local government
office, for details of where and how they can take these items for environmentally safe recycling.
Business users should contact their supplier and check the terms and conditions of the purchase contract.
This product and its electronic accessories should not be mixed with other commercial wastes for disposal.

6_ important safety instructions
important safety instructions
1. Read these instructions.
2. Keep these instructions.
3. Heed all warnings.
4. Follow all instructions.
5. Do not use this apparatus near water.
6. Clean only with dry cloth.
7. Do not block any ventilation openings. Install in accordance with the manufacturer’s
instructions.
8. Do not install near any heat sources such as radiators, heat registers, or other apparatus
(including amplifiers) that produce heat.
9. Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized plug
has two blades with one wider than the other. A grounding type plug has two blades and
a third grounding prong. The wide blade or the third prong is provided for your safety. If
the provided plug does not fit into your outlet, consult an electrician for replacement of the
obsolete outlet.
10. Protect the power cord from being walked on or pinched particularly at plugs, convenience
receptacles, and the point where they exit from the apparatus.
11. Only use attachments/accessories specified by the manufacturer.
12. Use only with cart, stand, tripod, bracket, or table specified by the
manufacturer, or sold with the apparatus.
13. Unplug this apparatus when a card is used. Use caution when moving the
cart/ apparatus combination to avoid injury from tip-over.
14. Refer all servicing to qualified service personnel. Servicing is required when
the apparatus has been damaged in any way, such as powersupply cord or plug is damaged,
liquid has been spilled or objects have fallen into the apparatus, the apparatus has been
exposed to rain or moisture, does not operate normally, or has been dropped.
15. This product is intended to be supplied by a UL Listed Power Supply Unit marked “Class 2” or
“LPS” or “PS2” and rated from 12 Vdc 0.3 A. (ACE-6020R/ACO-6020R)
16. This product is intended to be supplied by a UL Listed Power Supply Unit marked “Class 2” or
“LPS” or “PS2” and rated from 12 Vdc 0.45 A. (ACE-8020R/ACO-8020R)
17. This product is intended to be supplied by a UL Listed Power Supply Unit marked “Class 2” or
“LPS” or “PS2” and rated from 12 Vdc 0.6 A. (ACV-8080R/ACV-8081R)
18. If you use excessive force when installing the product, the camera may be damaged and
malfunction.
If you forcibly install the product using non-compliant tools, the product may be damaged.

English_7
●IMPORTANT SAFETY INSTRUCTIONS
19. Do not install the product in a place where chemical substances or oil mist exists or may be
generated. As edible oils such as soybean oil may damage or warp the product, do not install
the product in the kitchen or near the kitchen table.
This may cause damage to the product.
20. When installing the product, be careful not to allow the surface of the product to be stained
with chemical substance.
Some chemical solvents such as cleaner or adhesives may cause serious damage to the
product’s surface.
21. If you install/disassemble the product in a manner that has not been recommended, the
production functions/performance may not be guaranteed.
Install the product by referring to “Installation & connection” in the user manual.
22. Installing or using the product in water can cause serious damage to the product.
23. The operating temperature of the product is -30°C to +55°C (-22°F ~ +131°F)
Apparatus shall not be exposed to dripping or splashing and no objects
filled with liquids, such as vases, shall be placed on the apparatus
Hanwha Vision cares for the environment at all product manufacturing stages,
and is taking measures to provide customers with more environmentally friendly
products.
The Eco mark represents Hanwha Vision's devotion to creating environmentally
friendly products, and indicates that the product satisfies the EU RoHS Directive.
important safety instructions

8_ contents
contents
INTRODUCTION
9
9Features
10 Components and Accessories
13 Component names and functions
INSTALLATION
16
16 Before Installation
16 Installation
(ACE-6020R/ACE-8020R)
19 Installation
(ACV-8080R/ACV-8081R)
21 Installation
(ACO-6020R/ACO-8020R)
23 Adjusting the monitoring
direction for the camera
CONNECTION
25
25 Connecting with other Device
CAMERA OPERATION
28
28 Menu Conguration
28 Menu Setup
TROUBLESHOOTING
35
35 Troubleshooting

English_9
●INTRODUCTION
introduction
FEATURES
yHigh Resolution
Supports up to 2 megapixel (1920 x 1080) resolution: : ACE-6020R/ACO-6020R
Supports up to 5 megapixel (2592 x 1944) resolution: ACE-8020R/ACO-8020R/
ACV-8080R/ACV-8081R
yD-WDR
If an object has a large variance between bright and dark areas, it will keep bright areas
bright and make selected dark areas bright, so that the overall brightness can be maintained.
yWDR(ACV-8081R)
By adopting a proprietary high performance DSP chip, the camera delivers clear, high quality
pictures even in backlight, by increasing exposure in dark areas while decreasing it in bright
areas.
yDay&Night
This camera has a function that automatically selects the mode that is appropriate for day-
time or night-time conditions. The COLOR mode operates in daytime conditions to provide
optimum colors, and B/W mode operates in night-time conditions to enhance the denition
of the image.
yMiscellaneous Functions
SSNR4, MIRROR, ROTATE, SHARPNESS
functions are provided.
yCommunication
Coaxial communication methods are supported.
- ACP(AHD Coax Protocol), TCP(TVI Coax Protocol), CCP(CVI Coax Protocol)
CVBS : Pelco-C(Coaxitron)
yOSD
The camera’s OSD is complimented by 7 languages.
- English, German, Italian, French, Spanish, Portuguese, Japanese(ACE-8020R/ACO-8020R/
ACV-8080R/ACV-8081R
only )

10_ introduction
introduction
COMPONENTS AND ACCESSORIES
Check if the following items are included in the product package.
<ACE-6020R/ACE-8020R>
Camera Quick Guide
Tapping Screws Plastic Anchor
Template

English_11
●INTRODUCTION
<ACV-8080R/ACV-8081R>
Camera Quick Guide
Tapping Screws Plastic Anchor
Hex. L wrench Template

12_ introduction
introduction
<ACO-6020R/ACO-8020R>
Camera Quick Guide
Tapping Screws Plastic Anchor
Hex. L wrench Template

English_13
●INTRODUCTION
COMPONENT NAMES AND FUNCTIONS
1 IR LED : These infrared LEDs are controlled by the illumination sensor.
2 IIIumination sensor : Detects incoming light to control the IR LED.
3 Lens Module
4 Middle Cover
5 Video Output Jack : Video signals are output through this port. Connect this port to the Video
IN port of a DVR.
6 Power Input Connector (DC12V)
ACE-6020R/ACE-8020R
1
2
4
3
5
6

14_ introduction
introduction
ACV-8080R/ACV-8081R
1
5
6
2
3
4
1 Dome Cover
2 IR LED : These infrared LEDs are controlled by the illumination sensor.
3 IIIumination sensor : Detects incoming light to control the IR LED.
4 Lens Module
5 Video Output Jack : Video signals are output through this port. Connect this port to the Video
IN port of a DVR.
6 Power Input Connector (DC12V)

English_15
●INTRODUCTION
ACO-6020R/ACO-8020R
1 Camera Sunshield
2 Lens Module
3 IR LED : These infrared LEDs are controlled by the illumination sensor.
4 IIIumination sensor : Detects incoming light to control the IR LED.
5 Video Output Jack : Video signals are output through this port. Connect this port to the Video
IN port of a DVR.
6 Power Input Connector (DC12V)
1
2
5
6
4
3

16_ Installation
BEFORE INSTALLATION
Ensure you read out the following instructions before installing the camera:
yYou have to check whether the location (ceiling or wall) can bear five times the weight of your camera.
yDon’t let the cable to be caught in improper place or the electric line cover to be damaged. Otherwise it
may cause a breakdown or fire.
yBefore installing your camera, you have to adjust the lens focus, zoom, and switch settings.
yWhen installing your camera, don’t allow any person to approach the installation site.
yThe installation should be done by qualified service personnel or system installers.
yIf the ceiling material is not strong enough to hold the installation screws, the camera may fall off.
Reinforce the ceiling as needed.
INSTALLATIONACE6020R/ACE8020R
Disassembling
1. Use one hand to hold the camera’s bottom part
and turn the middle cover counterclockwise with
another hand to separate it.
Installation

English_17
●INSTALLATION
Installation
1. Attach the template for the installation
and drill holes according to the template.
2. Insert plastic anchors into the installation
holes and use 2 tapping screws to rmly
place the camera.
3. After connecting the power and video
cables, arrange the cables through the
appropriate grooves. Be careful not to
twist the cable.

Installation
18_ Installation
4. Use a Phillips screwdriver
to loosen the screws of the
bracket that xes the inner
cover.
5. Adjust the lens in a desired
direction by referring to the
“Adjusting the monitoring
direction for the camera”
section. (page 23)
6. Put the middle cover back and rotate it
clockwise until it is rmly in place.

English_19
●INSTALLATION
INSTALLATIONACV8080R/ACV8081R
Disassembling
1. Using the Torx L wrench provided, turn the 3
fastening bolts on the dome cover counter
clockwise to remove the cover.
Installation
1. Attach the template for the installation
and drill holes according to the template.

Installation
20_ Installation
2. Insert plastic anchors into the installation
holes and use 3 tapping screws to rmly
place the camera.
3. After connecting the power and video
cables, arrange the cables through the
appropriate grooves. Be careful not to
twist the cable.
4. Adjust the lens in a desired direction
by referring to the“Adjusting the
monitoring direction for the camera”
section. (page 23)
5. Close the dome cover.
`To ensure waterproofing, tight up the fixing
bolts using the Torx. L wrench.