Hatco quick-therm salamander qts series User manual

© 2013 Hatco Corporation
0
1
ON
OFF
ON
OFF
ON
OFF COOK
HOLD
START
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HI-TOUCH
SALAMANDER
HATCO CORP. MILWAUKEE,WI U.S.A.
Quick-Therm Salamander
QTS Series
Installation and Operating Manual
P/N 07.04.397.00
Do not operate this equipment unless you
have read and understood the contents of
this manual! Failure to follow the
instructions contained in this manual may
result in serious injury or death. This
manual contains important safety
information concerning the maintenance,
use, and operation of this product. If
you’re unable to understand the contents
of this manual, please bring it to the
attention of your supervisor. eep this
manual in a safe location for future
reference.
No opere este equipo al menos que haya
leído y comprendido el contenido de este
manual! Cualquier falla en el seguimiento
de las instrucciones contenidas en este
manual puede resultar en un serio lesión
o muerte. Este manual contiene
importante información sobre seguridad
concerniente al mantenimiento, uso y
operación de este producto. Si usted no
puede entender el contenido de este
manual por favor pregunte a su
supervisor. Almacenar este manual en
una localización segura para la referencia
futura.
Ne pas utiliser cet équipement sans avoir
lu et compris le contenu de ce manuel !
Le non-respect des instructions
contenues dans ce manuel peut entraîner
de graves blessures ou la mort. Ce
manuel contient des informations
importantes concernant l'entretien,
l'utilisation et le fonctionnement de ce
produit. Si vous ne comprenez pas le
contenu de ce manuel, veuillez le signaler
à votre supérieur. Conservez ce manuel
dans un endroit sûr pour pouvoir vous y
référer plus tard.
WARNING
ADVERTENCIA
AVERTISSEMENT
Register Online!
(see page 2)
www.hatcocorp.com

CONTENTS
Form No. QTSM-0213
2
Safety information that appears in this manual is identified by
the following signal word panels:
WARNING indicates a hazardous situation which, if not
avoided, could result in death or serious injury.
CAUTION indicates a hazardous situation which, if not
avoided, could result in minor or moderate injury.
NOTICE is used to address practices not related to
personal injury.
NOTICE
CAUTION
WARNING
INTRODUCTION
Hatco’s Quick-Therm Salamander is specially-designed for
cooking, grilling, reheating, and keeping foods hot. The
unparalleled start up speed is a direct result of Hatco’s patented
“instant on” heating elements located in the upper housing of
the salamander. The three independently-controlled heating
elements provide for the benefits of flexibility and energy
conservation. The plate detection feature, a versatile HOLD
function, and the reduced transfer of heat to the surrounding
area makes the Quick-Therm Salamander energy efficient and
easy to operate.
The Hatco Quick-Therm Salamander is a product of extensive
research and field testing. The materials used were selected
for maximum durability, attractive appearance, and optimum
performance. Every unit is inspected and tested thoroughly
prior to shipment.
This manual provides installation, safety, and operating
instructions for the Quick-Therm Salamander. Hatco
recommends all installation, operating, and safety instructions
appearing in this manual be read prior to installation or
operation of a unit.
Important Owner Information ..............................................2
Introduction...........................................................................2
Important Safety Information...............................................3
Model Description.................................................................4
Model Designation................................................................4
Specifications........................................................................5
Electrical Rating Chart........................................................5
Dimensions.........................................................................5
Installation .............................................................................6
General...............................................................................6
Installing a Wall-Mounted Unit ............................................7
Electrical Connections ........................................................7
Operation...............................................................................8
General...............................................................................8
Control Panel......................................................................8
Operating the Salamander .................................................8
Maintenance ........................................................................10
General.............................................................................10
Cleaning ...........................................................................10
Troubleshooting Guide.......................................................11
Limited Warranty.................................................Back Cover
IMPORTANT OWNER INFORMATION
Record the model number, serial number, voltage, and
purchase date of the unit in the spaces below (specification
label located on the side of the unit near the power inlet area).
Please have this information available when calling Hatco for
service assistance.
Model No. ________________________________________
Serial No. ________________________________________
Voltage __________________________________________
Date of Purchase __________________________________
Register your unit!
Completing online warranty registration will prevent delay in
obtaining warranty coverage. Access the Hatco website at
www.hatcocorp.com, select the Parts & Service pull-down
menu, and click on “Warranty Registration”.
Business 8:00 AM to 5:00 PM
Hours: Central Standard Time (CST)
(Summer Hours: June to September –
8:00 AM to 5:00 PM CST Monday through Thursday
8:00 AM to 2:30 PM CST Friday)
Telephone: 414-671-6350
E-mail: part[email protected]
Fax: 414-671-3976 (Parts and Service)
Additional information can be found by visiting our web site at
www.hatcocorp.com.

IMPORTANT SAFETY INFORMATION
Form No. QTSM-0213 3
FIRE HAZARD:
• To reduce the risk of fire, the appliance is to be installed
in non-combustible surroundings only, with no
combustible material within 46 cm (18″) of the sides,
front, or rear of the appliance or within 102 cm (40″)
above the appliance. The appliance is to be mounted
on floors of non-combustible construction with non-
combustible flooring and surface finish and with no
combustible material against the underside, or on non-
combustible slabs or arches that have no combustible
material against the underside. Such construction shall
in all cases extend not less than 30 cm (12″) beyond the
equipment on all sides.
• Locate the unit a minimum of 51 mm (2″) from any
walls. If safe distances are not maintained,
discoloration or combustion could occur.
• Do not obstruct air ventilation openings on outer
housing of unit. Unit combustion or malfunction may
occur.
• Do not place anything on top of unit.
For wall mounting, use special wall mount bracket provid-
ed with unit only. Secure wall mount bracket to a solid, non-
combustible surface using appropriate hardware for mount-
ing surface and weight of unit.
Make sure all operators have been instructed on the safe and
proper use of the unit.
This unit is not intended for use by children or persons with
reduced physical, sensory, or mental capabilities. Ensure
proper supervision of children and keep them away from the
unit.
This unit has no “user-serviceable” parts. If service is
required on this unit, contact an Authorized Hatco Service
Agent or contact the Hatco Service Department at
414-671-6350; fax 414-671-3976.
BURN HAZARD:
• Some exterior surfaces on unit will get hot. Use caution
when touching these areas.
• Plate/tray will be very hot upon removal—use oven mitt,
protective clothing, or pan gripper to remove.
Make sure electrical supply matches the voltage and
frequency rating on the specification plate. Incorrect
electrical supply may damage unit.
Locate unit at proper counter height in an area that is con-
venient for use. Location should be level to prevent unit or
its contents from falling accidentally and strong enough to
support the weight of the unit and contents.
Do not place anything on top of unit; doing so may subject
personnel to injury or damage unit.
WARNING
CAUTION
ELECTRIC SHOC HAZARD:
• Unit must be installed by a qualified electrician.
Installation must conform to all local electrical codes.
Installation by unqualified personnel will void unit
warranty and may lead to electric shock or burn, as well
as damage to unit and/or its surroundings.
• Units supplied without an electrical cord and plug
require field installation of proper cord and plug or a
hardwired connection to on-site electrical system.
Connection must be properly grounded and of correct
voltage, size, and configuration for electrical
specifications of unit. Contact a qualified electrician to
determine and install proper electrical connection.
• When installing a hardwired unit, a 3-pole or 4-pole
disconnect switch (depending on unit) must be
installed between unit and main electrical supply. The
switch must be rated properly and have contacts with
a minimum opening distance of 3 mm (1/8″).
• Unit must be connected to an equipotential system that
complies with the latest electrical standards.
• Turn OFF power switch, unplug power cord/turn off
power at circuit breaker, and allow unit to cool before
performing any cleaning, adjustments, or maintenance.
• Unit is not weatherproof. Locate unit indoors where
ambient air temperature is a minimum of 21°C (70°F)
and a maximum of 45°C (113°F).
• Do not install unit above a steam table or other steam
generating appliance.
• DO NOT submerge or saturate with water. Unit is not
waterproof. Do not operate if unit has been submerged
or saturated with water.
• Do not steam clean or use excessive water on unit.
• This unit is not “jet-proof” construction. Do not use jet-
clean spray to clean this unit.
• Do not clean unit when it is energized or hot.
• This unit must be serviced by qualified personnel only.
Service by unqualified personnel may lead to electric
shock or burn.
• Use only Genuine Hatco Replacement Parts when
service is required. Failure to use Genuine Hatco
Replacement Parts will void all warranties and may
subject operators of the equipment to hazardous
electrical voltage, resulting in electrical shock or burn.
Genuine Hatco Replacement Parts are specified to
operate safely in the environments in which they are
used. Some aftermarket or generic replacement parts
do not have the characteristics that will allow them to
operate safely in Hatco equipment.
EXPLOSION HAZARD: Do not store or use gasoline or
other flammable vapors or liquids in the vicinity of this or
any other appliance.
WARNING
Read the following important safety information before using this equipment to avoid
serious injury or death and to avoid damage to equipment or property.

IMPORTANT SAFETY INFORMATION
Form No. QTSM-0213
4
MODEL DESCRIPTION
Hatco’s Quick-Therm Salamander is specially designed for
versatility in the kitchen with the capabilities to cook, grill,
reheat, and keep foods hot. The salamander is constructed of
stainless steel for easy cleaning and durability. The high-
powered heating elements are ready for use within 8 seconds.
The plate detection feature activates the heating elements
automatically when a food plate comes into contact with the
plate detection bar. Removal of the food plate turns off the
heating elements automatically. The three heating elements
also can be controlled independently using the individual
Element ON/OFF keys located on the control panel. The
heating elements are strategically positioned inside the
moveable upper housing to reduce the transfer of heat to the
surrounding area. The HOLD feature has eight temperature
levels that range from 40° C (104° F) to 70° C (158° F) and is
ideal for keeping foods hot or reheating foods. The unique
features and flexibility of the Quick-Therm Salamander make it
easy to operate, energy efficient, and highly functional in any
kitchen.
ELECTRIC SHOC HAZARD: Unit must be installed by a
qualified electrician. Installation must conform to all local
electrical codes. Installation by unqualified personnel will
void unit warranty and may lead to electric shock or burn,
as well as damage to unit and/or its surroundings.
WARNING
Model QTS-1
0
1
ON
OFF
ON
OFF
ON
OFF COOK
HOLD
START
STOP
HI-TOUCH
SALAMANDER
HATCOCO RP.MILWAUK EE,WI U.S.A.
Upper
Housing
Cooking
Grate
Control Panel
Drip Tray
Plate
Detection
Bar
Ventilation
Openings
Units are voltage-specific. Refer to specification label for
electrical requirements before beginning installation.
Do not install unit above grills, fryers, or other appliances
that will expose unit to high temperatures, excessive
moisture, or grease-laden air. Improper installation will
damage components and void warranty.
Use non-abrasive cleaners and cloths only. Abrasive
cleaners and cloths could scratch finish of unit, marring
its appearance and making it susceptible to soil
accumulation
NOTICE
Do not operate unit without drip tray and cooking grate in-
stalled. Damage to unit could occur.
This unit is intended for commercial use only—NOT for
household use.
Clean unit daily to avoid malfunctions and maintain
sanitary operation.
Do not lay unit on the side with the control panel or damage
to unit could occur.
NOTICE
MODEL DESIGNATION
Q T S - 1
Quick-Therm
Salamander Capacity = Quantity
of Full Size Pans

Model Voltage Watts Amps Phase Hertz Shipping Weight
QTS-1 230 (CE) 4500 19.6 1 50/60 75 kg (165 lbs.)
230/240 (CE) 4500 6.5 3 50/60 75 kg (165 lbs.)
Model
Width
(A)
Depth
(B)*
Height
(C)
Footprint
Width (D)
Footprint
Depth (E)
Cooking
Width (F)
Cooking
Depth (G)
Cooking
Height (H)
QTS-1 570 mm
(22-1/2″)
533 mm
(21″)
518 mm
(20-3/8″)
533 mm
(21″)
457 mm
(18″)
546 mm
(21-1/2″)
360 mm
(14-1/4″)
70 to 185 mm
(2-3/4″ to 7-1/4)″
Form No. QTSM-0213 5
SPECIFICATIONS
0
1
ON
OFF
ON
OFF
ON
OFF COOK
HOLD START
STOP
Quick-Therm
SALAMANDER
HATCO CORP. MILWAUKEE,WI U.S.A.
D
A
FC H
B
G
E
NOTE: Specification abe ocated on the side of the unit near
the power inet area. See abe for seria number and
verification of unit e ectrica information.
Electrical Rating Chart
Dimensions

Form No. QTSM-0213
6
INSTALLATION
General
The Quick-Therm Salamander is shipped with most components
pre-assembled. Care should be taken when unpacking shipping
carton to avoid damage to the unit and the components enclosed.
The Salamander can be placed on a countertop or mounted to a
brick or cement wall. The following installation instructions must
be performed before operating the Salamander.
ELECTRIC SHOC HAZARD:
• Unit must be installed by a qualified electrician.
Installation must conform to all local electrical codes.
Installation by unqualified personnel will void unit
warranty and may lead to electric shock or burn, as well
as damage to unit and/or its surroundings.
• Unit is not weatherproof. Locate unit indoors where
ambient air temperature is a minimum of 21°C (70°F)
and a maximum of 45°C (113°F).
• Do not install unit above a steam table or other steam
generating appliance.
FIRE HAZARD:
• To reduce the risk of fire, the appliance is to be installed
in non-combustible surroundings only, with no
combustible material within 46 cm (18″) of the sides,
front, or rear of the appliance or within 102 cm (40″)
above the appliance. The appliance is to be mounted
on floors of non-combustible construction with non-
combustible flooring and surface finish and with no
combustible material against the underside, or on non-
combustible slabs or arches that have no combustible
material against the underside. Such construction shall
in all cases extend not less than 30 cm (12″) beyond
the equipment on all sides.
• Locate the unit a minimum of 51 mm (2″) from any
walls. If safe distances are not maintained,
discoloration or combustion could occur.
• Do not obstruct air ventilation openings on outer
housing of unit. Unit combustion or malfunction may
occur.
• Do not place anything on top of unit.
For wall mounting, use special wall mount bracket
provided with unit only. Secure wall mount bracket to a
solid, non-combustible surface using appropriate
hardware for mounting surface and weight of unit.
Locate unit at proper counter height in an area that is con-
venient for use. Location should be level to prevent unit or
its contents from falling accidentally and strong enough to
support the weight of the unit and contents.
Do not place anything on top of unit; doing so may subject
personnel to injury or damage unit.
NOTE: A qua ified person must check possib e p acements of
the Sa amander to ensure that the proper e ectrica
supp y ine is avai ab e.
1. Remove the unit from the carton.
NOTE: To prevent de ay in obtaining warranty coverage,
compete on ine warranty registration. See the
IMPORTANT OWNER INFORMATION section for
detais.
CAUTION
WARNING
2. Remove tape and protective packaging from all surfaces of
the unit.
3. Clean the unit thoroughly to remove all protective industrial
grease. NOTICE: Use non-abrasive cleaners and cloths
only.
4. Remove the transport locking screws used to secure the
upper housing during shipping. Discard the screws.
Transport Locking Screws
NOTE: Do not p ug in or hardwire the unit unti either
countertop insta ation or wa mounting is comp ete.
Do not install unit above grills, fryers, or other appliances
that will expose unit to high temperatures, excessive
moisture, or grease-laden air. Improper installation will
damage components and void warranty.
5. For wall mounting, refer to the “Installing a Wall-Mounted
Unit” procedure in this section.
6. For countertop installation, place the unit in the desired
location.
• Locate the unit directly underneath an exhaust hood if
possible. This will ensure total suction of steam produced
during cooking.
• Make sure the unit is installed where the ambient air
temperature will not rise above 45°C (113°F) and where
it will not be exposed to excessive moisture or grease-
laden air.
• Make sure the unit is at the proper height in an area
convenient for use.
• Make sure the countertop is level and strong enough to
support the weight of the unit and food product.
• Make sure all the feet on the bottom of the unit are
positioned securely on the countertop with a minimum
of 51 mm (2″) between the unit and any wall.
NOTE: Make sure the unit is insta ed in a serviceabe ocation
with enough s ack in the power ead/cord to a ow
c eaning and servicing at a safe working height.
7. Level the unit by turning the leveling feet on each leg, if
necessary.
Transport
Locking
Screws
NOTICE

3. Check that the unit is level from front to back. Adjust the
level by turning the leveling studs on the back of the unit, if
necessary. Tighten the leveling stud locking nuts to hold the
adjustment.
4. Install the drip tray and cooking grate.
5. Have a qualified electrician perform the necessary electrical
connections (refer to “Electrical Connections” in this section
for additional information).
Electrical Connections
The Quick-Therm Salamander must be hardwired to the
electrical supply or have the appropriate cord and plug installed.
ELECTRIC SHOC HAZARD:
• Units supplied without an electrical cord and plug
require field installation of proper cord and plug or a
hardwired connection to on-site electrical system.
Connection must be properly grounded and of correct
voltage, size, and configuration for electrical
specifications of unit. Contact a qualified electrician to
determine and install proper electrical connection.
• When installing a hardwired unit, a 3-pole or 4-pole
disconnect switch (depending on unit) must be
installed between unit and main electrical supply. The
switch must be rated properly and have contacts with a
minimum opening distance of 3 mm (1/8″).
• Unit must be connected to an equipotential system that
complies with the latest electrical standards.
Make sure electrical supply matches the voltage and
frequency rating on the specification plate. Incorrect
electrical supply may damage the unit.
Hardwired Connection
1. Remove the access panel to expose the power inlet. It is
located on the right rear side of the unit when facing the
controls.
2. Locate the terminal block inside the unit.
3. Bring power leads from a properly sized circuit breaker or
disconnect switch through the power inlet on the unit.
4. Make the appropriate connections. Refer to the wiring
diagram included with the unit.
• Use copper wire only.
• Tighten connections to a minimum of 4.25 newton
meters (40 inch pounds).
• A grounding screw is provided near the electrical
terminals. An equipment grounding conductor must be
properly connected to it.
5. Replace and secure the access panel.
Cord and Plug Connection
On units to be installed with a power cord and plug, have a
qualified electrician connect the proper cord and plug to the unit.
Make sure the plug is rated for the specific load and the plug
matches a suitable receptacle.
NOTE: The p ug and receptac e must be grounded in
accordance with current standards.
CAUTION
WARNING
INSTALLATION
Form No. QTSM-0213 7
Minimum Distance Requirement
8. Install the drip tray and cooking grate.
9. Have a qualified electrician perform the necessary electrical
connections (refer to “Electrical Connections” in this section
for additional information).
Installing a Wall-Mounted Unit
Mounting the unit on a wall requires special considerations and
procedures due to the weight of the unit.
1. Install the wall mount bracket provided with the unit onto a
solid, non-combustible surface using the appropriate
fasteners. There are five mounting holes on the wall mount
bracket.
• Make sure the fasteners are appropriate for the
installation surface and the weight of the unit.
• Make sure the unit is installed where the ambient air
temperature will not rise above 45°C (113°F) and where
it will not be exposed to excessive moisture or grease-
laden air.
• Locate the unit directly underneath an exhaust hood if
possible. This will ensure total suction of steam produced
during cooking.
• Make sure the unit is at the proper height in an area
convenient for use.
2. Lift the unit, and align the mounting slots on the back of the unit
with the hooks on the wall mount bracket. Set the unit securely
on the hooks. This step will require at least two people.
Rear view of unit
Wall
Countertop
51 mm (2″)
Ventilation
Openings
Mounting Slots
Leveling Studs
Power Inlet
Access
Panel

OPERATION
Form No. QTSM-0213
8
General
The Quick-Therm Salamander is equipped with two main
functions, COO or HOLD. The COO function uses the
intensity of all three heating elements or any desired
combination of the heating elements. The HOLD function
activates only the two outer heating elements to maintain the
cooking temperature reached during the cooking cycle.
Use the following information and procedures to operate the
Quick-Therm Salamander.
Read all safety messages in the IMPORTANT SAFETY
INFORMATION section before operating this equipment.
Do not operate unit without drip tray and cooking grate
installed. Damage to unit could occur.
Control Panel
The following are descriptions of the controls used to operate
the Quick-Therm Salamander. All controls are located on the
control panel at the front of the unit.
Power On/Off (I/O) nob
The Power Off/On (O/I) knob controls the main power to the
unit. Turning the knob to the “I” position supplies power to the
unit. Turning the knob to the “O” position turns off the unit.
Element ON/OFF eys
The Element ON/OFF keys control the operation of each of the
three heating elements. Pressing an Element ON/OFF key
toggles the corresponding element between ON and OFF. An
icon at the top of the key identifies which element the key
operates. Each key has an indicator light that illuminates when
the corresponding element is activated.
COO /HOLD ey
The COO /HOLD key determines the function of the
salamander. Pressing the COO /HOLD key toggles the
salamander between the COO function and the HOLD
function. Each function has an indicator light that illuminates
when the corresponding function is active.
WARNING
NOTICE
START/STOP ey
The START/STOP key controls the cycle of the COO and
HOLD functions. Pressing the START/STOP key will either start
or stop a COO or HOLD cycle. Each operating mode has an
indicator light that illuminates when the corresponding mode is
active.
Timer/Temperature nob
The function of the Timer/Temperature knob is determined by
which function is selected by the COO /HOLD key. When the
COO function is active, the Timer/Temperature nob is used
to set the timer for the desired cook time. When the HOLD
function is active, the Timer/Temperature nob is used to select
the desired holding temperature from one of eight (8) preset
temperature levels. Turning the Timer/Temperature nob
clockwise increases the timer setting or selects a higher
temperature setting. Turning the Timer/Temperature nob
counterclockwise decreases the timer setting or selects a lower
temperature setting.
Digital Display
The digital display shows the timer settings or temperature
settings, depending on the function selected by the
COO /HOLD key. When a COO or HOLD cycle is activated by
the START/STOP key, the settings will flash in the digital display.
Operating the Salamander
COO Function
During the COO function, the center heating element
modulates automatically at regular intervals to assure heat is
evenly dispersed over the cooking surface. The intensity of the
temperature can be adjusted by raising or lowering the upper
housing or using only one or two heating elements instead of all
three. The intensity of the heat that penetrates the food
diminishes as the distance between the food and the heating
elements increases. Use the following procedure to operate the
salamander in the COO function.
1. Move the upper housing to the desired cooking height.
BURN HAZARD: Some exterior surfaces on unit will get
hot. Use caution when touching these areas.
2. Turn the Power On/Off knob to the “I” position. The digital
display will flash showing the last setting.
CAUTION
QTS-1 Control Panel
Digital Display
Middle Element ON/OFF Key
Left Element ON/OFF Key
Right Element ON/OFF Key
Power On/Off Knob
Timer/Temperature Knob
START/STOP Key
COOK/HOLD Key

OPERATION
Form No. QTSM-0213 9
3. Press the COO /HOLD key to select the COO function.
The COO indicator light will illuminate.
4. Set the desired cooking time by turning the
Timer/Temperature knob.
5. Turn on the desired heating element(s).
• Press the Element ON/OFF keys to activate the desired
heating element(s). An element is activated when its
indicator light is illuminated.
6. Place food product onto the cooking grate.
7. Start the COO cycle. The COO cycle can be started one
of two different ways:
a. Press the START/STOP key to energize the selected
elements and start the programmed timer setting. The
START indicator light will illuminate to indicate the
COO cycle is in progress.
b. Push the food plate against the plate detection bar. This
will trigger the plate detection feature, and the unit will
automatically activate the programmed timer setting.
The START indicator light will illuminate to indicate the
COO cycle is in progress.
Plate Detection Bar
NOTE: The operator can stop or start the cyc e, turn the
heating e ement(s) on or off, or adjust the timer setting
at any time during the operation of the unit.
8. When time expires on the digital display, an audible “beep”
signal will indicate that the COO cycle is complete. The
elements will turn off and the STOP indicator light will
illuminate.
NOTE: If no cooking time was set before starting the COOK
cyc e, the unit wi stay in operation unti the
START/STOP key is pressed or the food p ate is
removed from the cooking grate, re easing the p ate
detection bar.
NOTE: Do not disab e the operation of the pate detection bar
by b ocking it in the “activated” position. Damage to the
unit wi occur.
9. Repeat the above steps to continue cooking other foods.
10. Turn the Power On/Off knob to the “0” position. The digital
display will go out indicating the power to the unit is now off.
Push with plate
to start COOK
or HOLD cycle.
Plate Detection Bar
During the COOK function, lower
upper housing to increase heat
intensity, raise to decrease.
HOLD Function
When using the HOLD function the two outer heating elements
are operational. The center heating element is off and the outer
elements can be turned off if desired.
1. Move the upper housing to the maximum height level above
the cooking grate.
2. Turn the Power On/Off knob to the “I” position. The digital
display will flash showing the last setting.
3. Press the COO /HOLD key to select the HOLD function.
The HOLD indicator light will illuminate.
4. Select the desired holding temperature by turning the
Timer/Temperature knob to one of the eight (8) preset
temperature levels.
• Level 1 = least intense heat; Level 8 = most intense heat.
• Temperature intensity levels range from 40° C (104° F)
at Level 1 to 70° C (158° F) at Level 8.
5. Press the corresponding Element ON/OFF keys to activate
the outer heating elements. An element is activated when its
indicator light is illuminated.
6. Place food product onto the cooking grate.
7. Start the HOLD cycle. The HOLD cycle can be started one
of two different ways:
a. Press the START/STOP key to energize the selected
elements at the preset temperature level. The START
indicator light will illuminate to indicate the HOLD cycle
is in progress.
b. Push the food plate against the plate detection bar. This
will trigger the plate detection feature, and the unit will
automatically energize the selected elements at the
preset temperature level. The START indicator light will
illuminate to indicate the HOLD cycle is in progress.
The unit will stay in operation until the START/STOP key is
pressed or the food plate is removed from the cooking grate,
releasing the plate detection bar.
NOTE: The operator can stop or start the cyce, turn the outer
heating e ements on or off, or adjust the temperature
setting at any time during the operation of the unit.
8. Turn the Power On/Off knob to the “0” position. The digital
display will go out indicating the power to the unit is now off.
Components
0
1
ON
OFF
ON
OFF
ON
OFF COOK
HOLD
START
STOP
HI-TOUCH
SALAMANDER
HATCOCO RP.MILWAUK EE,WI U.S.A.
Upper
Housing
Cooking
Grate
Control Panel
Drip Tray
Plate
Detection
Bar
Ventilation
Openings

MAINTENANCE
Form No. QTSM-0213
10
General
The Quick-Therm Salamander is designed for maximum
durability and performance, with minimum maintenance.
ELECTRIC SHOC HAZARD:
• Turn OFF power switch, unplug power cord/turn off
power at circuit breaker, and allow unit to cool before
performing any cleaning, adjustments, or maintenance.
• DO NOT submerge or saturate with water. Unit is not
waterproof. Do not operate if unit has been submerged
or saturated with water.
• Do not steam clean or use excessive water on unit.
• This unit is not “jet-proof” construction. Do not use jet-
clean spray to clean this unit.
• Do not clean unit when it is energized or hot.
• This unit must be serviced by qualified personnel only.
Service by unqualified personnel may lead to electric
shock or burn.
• Use only Genuine Hatco Replacement Parts when
service is required. Failure to use Genuine Hatco
Replacement Parts will void all warranties and may
subject operators of the equipment to hazardous
electrical voltage, resulting in electrical shock or burn.
Genuine Hatco Replacement Parts are specified to
operate safely in the environments in which they are
used. Some aftermarket or generic replacement parts
do not have the characteristics that will allow them to
operate safely in Hatco equipment.
This unit has no “user-serviceable” parts. If service is
required on this unit, contact an Authorized Hatco Service
Agent or contact the Hatco Service Department at
414-671-6350; fax 414-671-3976.
WARNING
Cleaning
To preserve the finish and performance of the salamander,
perform the following cleaning procedure daily.
Clean unit daily to avoid malfunctions and maintain
sanitary operation.
Use non-abrasive cleaners and cloths only. Abrasive
cleaners and cloths could scratch finish of unit, marring its
appearance and making it susceptible to soil accumulation
1. Turn off the unit, disconnect from the power supply, and
allow the unit to cool.
2. Remove the cooking grate and drip tray, and clean
thoroughly.
3. Wipe all metal surfaces using warm water, a mild detergent,
and a damp cloth. Stubborn stains may be removed by
using stainless steel wool and rubbing in the direction of the
satin finish.
4. Rinse the unit thoroughly using a cloth dampened with warm
water only.
5. Dry the unit using a clean, dry, and soft cloth.
NOTICE

Symptom Probable Cause Corrective Action
Unit turned “On”, but no heat. Plate detection bar not engaged. Make sure plate/tray is pushed against and
activating plate detection bar.
Heating element(s) defective. Contact an Authorized Hatco Service Agent or
Hatco for assistance.
Power On/Off (I/O) switch defective. Contact an Authorized Hatco Service Agent or
Hatco for assistance.
Unit not hot enough. Not enough elements activated. Activate desired elements. Review “Operating
the Salamander” in the OPERATION section
of this manual.
Heating element(s) defective. Contact an Authorized Hatco Service Agent or
Hatco for assistance.
Unit not working at all. No power to unit. Check electrical connection for proper supply
voltage. Check circuit breaker and reset, if
necessary.
Unit not turned on. Review “Operating the Salamander” in the
OPERATION section of this manual.
Circuit breaker tripped. Reset circuit breaker. If circuit breaker
continues to trip, contact an Authorized Hatco
Service Agent or Hatco for assistance.
Power On/Off (I/O) switch defective. Contact an Authorized Hatco Service Agent or
Hatco for assistance.
Digital display showing error
code: A-01
Main control board or triac board is
defective.
Contact an Authorized Hatco Service Agent or
Hatco for assistance.
Digital display showing error
code: A-02
Unit/controls have overheated due to
exposure to excessive temperatures.
Check physical location of unit for excessive
temperatures. Relocate unit if being exposed
to excessive temperatures from grill, fryer, or
other external heat sources.
Main control board or triac board is
defective.
Contact an Authorized Hatco Service Agent or
Hatco for assistance.
TROUBLESHOOTING GUIDE
Form No. QTSM-0213 11
This unit must be serviced by trained and qualified
personnel only. Service by unqualified personnel may lead
to electric shock or burn.
WARNING
ELECTRIC SHOC HAZARD: Turn OFF power switch,
unplug power cord/turn off power at circuit breaker, and
allow unit to cool before performing any cleaning,
adjustments, or maintenance.
WARNING

LIMITED WARRANTY
1. PRODUCT WARRANTY
Hatco warrants the products that it manufactures (the
“Products”) to be free from defects in materials and
workmanship, under normal use and service, for a period of
one (1) year from the date of purchase when installed and
maintained in accordance with Hatco’s written instructions or
18 months from the date of shipment from Hatco. Buyer must
establish the Product’s purchase date by registering the
Product with Hatco or by other means satisfactory to Hatco in
its sole discretion.
Hatco warrants the following Product components to be free
from defects in materials and workmanship from the date of
purchase (subject to the foregoing conditions) for the period(s)
of time and on the conditions listed below:
a) One (1) Year Parts and Labor PLUS One (1) Additional
Year Parts-Only Warranty:
Conveyor Toaster Elements (metal sheathed)
Drawer Warmer Elements (metal sheathed)
Drawer Warmer Drawer Rollers and Slides
Strip Heater Elements (metal sheathed)
Display Warmer Elements (metal sheathed air heating)
Holding Cabinet Elements (metal sheathed air heating)
Heated Well Elements — HWB Series (metal sheathed)
b) One (1) Year Parts and Labor PLUS Four (4) Years
Parts-Only Warranty:
3CS and FR Tanks
c) One (1) Year Parts and Labor PLUS Nine (9) Years
Parts-Only Warranty on:
Electric Booster Heater Tanks
Gas Booster Heater Tanks
d) Ninety (90) Day Parts-Only Warranty:
Replacement Parts
THE FOREGOING WARRANTIES ARE EXCLUSIVE AND IN
LIEU OF ANY OTHER WARRANTY, EXPRESSED OR
IMPLIED, INCLUDING BUT NOT LIMITED TO ANY IMPLIED
WARRANTY OF MERCHANTABILITY OR FITNESS FOR A
PARTICULAR PURPOSE OR PATENT OR OTHER
INTELLECTUAL PROPERTY RIGHT INFRINGEMENT.
Without limiting the generality of the foregoing, SUCH
WARRANTIES DO NOT COVER: Coated incandescent light
bulbs, fluorescent lights, heat lamp bulbs, coated halogen light
bulbs, halogen heat lamp bulbs, xenon light bulbs, LED light
tubes, glass components, and fuses; Product failure in booster
tank, fin tube heat exchanger, or other water heating equipment
caused by liming, sediment buildup, chemical attack, or
freezing; or Product misuse, tampering or misapplication,
improper installation, or application of improper voltage.
2. LIMITATION OF REMEDIES AND DAMAGES
Hatco’s liability and Buyer’s exclusive remedy hereunder will be
limited solely, at Hatco’s option, to repair or replacement using
new or refurbished parts or Product by Hatco or a Hatco-
authorized service agency (other than where Buyer is located
outside of the United States, Canada, United ingdom, or
Australia, in which case Hatco’s liability and Buyer’s exclusive
remedy hereunder will be limited solely to replacement of part
under warranty) with respect to any claim made within the
applicable warranty period referred to above. Hatco reserves
the right to accept or reject any such claim in whole or in part.
In the context of this Limited Warranty, “refurbished” means a
part or Product that has been returned to its original
specifications by Hatco or a Hatco-authorized service agency.
Hatco will not accept the return of any Product without prior
written approval from Hatco, and all such approved returns shall
be made at Buyer’s sole expense. HATCO WILL NOT BE
LIABLE, UNDER ANY CIRCUMSTANCES, FOR
CONSEQUENTIAL OR INCIDENTAL DAMAGES, INCLUDING
BUT NOT LIMITED TO LABOR COSTS OR LOST PROFITS
RESULTING FROM THE USE OF OR INABILITY TO USE THE
PRODUCTS OR FROM THE PRODUCTS BEING
INCORPORATED IN OR BECOMING A COMPONENT OF
ANY OTHER PRODUCT OR GOODS.
Printed in U.S.A. February 2013 P/N 07.04.397.00 Form No. QTSM-0213
HATCO CORPORATION
P.O. Box 340500
Milwaukee, WI 53234-0500 U.S.A.
Telephone (414) 671-6350
International Fax (414) 671-3976
www.hatcocorp.com
Register your unit online!
See IMPORTANT OWNER INFORMATION
section for details.
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