Hatco HDW Series User manual

Drawer Warmers
HDW and HDW-B Series
Do not operate this equipment unless you
have read and understood the contents
of this manual! Failure to follow the
instructions contained in this manual
may result in serious injury or death.
This manual contains important safety
information concerning the maintenance,
use, and operation of this product. If
you’re unable to understand the contents
of this manual, please bring it to the
attention of your supervisor. Keep this
manual in a safe location for future
reference.
WARNING
No opere este equipo al menos que haya
leído y comprendido el contenido de este
manual! Cualquier falla en el seguimiento
de las instrucciones contenidas en
este manual puede resultar en un serio
lesión o muerte. Este manual contiene
importante información sobre seguridad
concerniente al mantenimiento, uso y
operación de este producto. Si usted
no puede entender el contenido de
este manual por favor pregunte a su
supervisor. Almacenar este manual en
una localización segura para la referencia
futura.
ADVERTENCIA
Ne pas utiliser cet équipement sans avoir
lu et compris le contenu de ce manuel ! Le
non-respect des instructions contenues
dans ce manuel peut entraîner de
graves blessures ou la mort. Ce manuel
contient des informations importantes
concernant l’entretien, l’utilisation et le
fonctionnement de ce produit. Si vous ne
comprenez pas le contenu de ce manuel,
veuillez le signaler à votre supérieur.
Conservez ce manuel dans un endroit
sûr pour pouvoir vous y référer plus tard.
AVERTISSEMENT
Drawer Warmers
HDW and HDW-B Series
Installation and Operating Manual
For CE and Non-CE Models
P 2
Register online!
Cajones Térmicos
HDW y HDW-B Serie
Manual de Instalación y Operación
Para modelos CE y no CE
P 18
¡Regístrese en línea!
Tiroirs Chauffants
HDW et HDW-B Série
Manuel d’installation et d’utilisation
Pour les modèles CE et non-CE
P 35
S’inscrire en ligne!
P/N 07.04.233.00 © 2022 Hatco Corporation
Original Instructions
Instrucciones originales
Instructions originales

HDWCEM1-0822
2
Safety information that appears in this manual is identified by
the following signal word panels:
WARNING
WARNING indicates a hazardous situation
which, if not avoided, could result in death
or serious injury.
CAUTION
CAUTION indicates a hazardous situation
which, if not avoided, could result in minor
or moderate injury.
NOTICE
NOTICE is used to address practices not
related to personal injury.
NOTE: Refer to the Symbol Identification tables on the back
cover of this manual for definitions of symbols that may
appear in this manual.
INTRODUCTION
Hatco Drawer Warmers are designed to keep foods at optimum
serving temperatures without affecting quality. They are built
for tough kitchen duty with rugged stainless steel construction,
heavy-duty hardware, stainless steel slides, and positive-
closing drawers. Drawer Warmers keep everything from meat
to vegetables to rolls hot and flavor-fresh until served.
On multiple drawer units, each drawer features individual
controls for holding a wider variety of hot foods during peak
serving periods.
Hatco Drawer Warmers are products of extensive research and
field testing. The materials used were selected for maximum
durability, attractive appearance, and optimum performance.
Every unit is inspected and tested thoroughly prior to shipment.
This manual provides the installation, safety, and operating
instructions for Drawer Warmers. Hatco recommends all
installation, operating, and safety instructions appearing in this
manual be read prior to installation or operation of the unit.
Important Owner Information..............................................2
Introduction...........................................................................2
Important Safety Information ..............................................3
Model Description ................................................................4
Model Designation ...............................................................4
Specifications .......................................................................5
Plug Configurations .............................................................5
Electrical Rating Chart.........................................................5
Dimensions..........................................................................6
Food Holding Capacity ........................................................7
Installation.............................................................................7
General................................................................................7
Installing HDW-x and HDW-xN Models...............................7
Installing HDW-xB, HDW-xBN, and HDW-xBR Models.........9
Operation.............................................................................10
General..............................................................................10
Food Holding Guide ..........................................................10
Maintenance........................................................................ 11
General.............................................................................. 11
Daily Cleaning ................................................................... 11
Removing Lime and Mineral Deposits .............................. 11
Troubleshooting Guide ......................................................12
Options and Accessories ..................................................13
Service Information............................................................16
International Limited Warranty .........................................17
IMPORTANT OWNER INFORMATION
CONTENTS
Record the model number, serial number, voltage, and
purchase date of the unit in the spaces below (located on the
back of the unit for free-standing units and on the inside of the
left drawer cavity for built-in units). Please have this information
available when calling Hatco for service assistance.
Model No. _______________________________________
Serial No.________________________________________
Voltage__________________________________________
Date of Purchase__________________________________
Register your unit!
Completing online warranty registration will prevent delay in
obtaining warranty coverage. Access the Hatco website at
www.hatcocorp.com, select the Support pull-down menu,
and click on “Warranty”.
Business
Hours: 7:00 to 5:00 Monday–Friday,
Central Time (CT)
(Summer Hours: June to September—
7:00 to 5:00 Monday–Thursday
7:00 to 4:00 Friday)
Telephone: +1-414-671-6350
E-mail: [email protected]
Additional information can be found by visiting our web site at
www.hatcocorp.com.
Correct Disposal of this Product
This marking indicates that this product and its electronic
components should not be disposed of with other
commercial waste. To prevent possible harm to the
environment or human health from uncontrolled waste
disposal, recycle responsibly to promote the sustainable
reuse of material resources. To dispose of product and its
electronic components, contact supplier where product
was purchased for environmentally safe recycling.

HDWCEM1-0822 3
IMPORTANT SAFETY INFORMATION
WARNING
FIRE HAZARD:
•Locate unit a minimum of 25 mm (1″)
from combustible walls and materials.
If safe distances are not maintained,
discoloration or combustion could occur.
• Do not use harsh chemicals such as bleach
(or cleaners containing bleach), oven
cleaners, or flammable cleaning solutions
to clean this unit.
Make sure food product has been heated
to the proper food-safe temperature before
placing in unit. Failure to heat food product
properly may result in serious health risks.
This unit is for holding preheated food
product only.
This unit is not intended for use by children
or persons with reduced physical, sensory,
or mental capabilities. Ensure proper
supervision of children and keep them away
from the unit.
Make sure all operators have been instructed
on the safe and proper use of the unit.
This unit must be serviced by qualified
personnel only. Service by unqualified
personnel may lead to electric shock or burn.
This unit has no “user-serviceable” parts.
If service is required on this unit, contact
an Authorized Hatco Service Agent or
contact the Hatco Service Department at
+1-414-671-6350.
CAUTION
BURN HAZARD:
• Some exterior surfaces on the will get
hot. Use caution when touching these
areas.
• Use caution when opening drawer. Hot air
escapes when drawer is open.
Locate unit in an area that is convenient for
use. The location should be level and strong
enough to support the weight of the unit and
contents.
NOTICE
Do not lay unit on the front or back side.
Damage to the unit could occur.
Use non-abrasive cleaners and cloths
only. Abrasive cleaners and cloths could
scratch the finish of the unit, marring its
appearance and making it susceptible to
soil accumulation.
WARNING
ELECTRIC SHOCK HAZARD:
• Plug unit into a properly grounded
electrical receptacle of the correct voltage,
size, and plug configuration. If plug and
receptacle do not match, contact a qualified
electrician to determine and install proper
voltage and size electrical receptacle.
• Built-in units must be installed by a
qualified electrician. Installation must
conform to all local electrical codes.
Installation by unqualified personnel
will void unit warranty and may lead to
electric shock or burn, as well as damage
to unit and/or its surroundings.
• Turn OFF power switch, unplug power
cord/turn off power at circuit breaker, and
allow unit to cool before performing any
cleaning, adjustments, or maintenance.
• DO NOT submerge or saturate with water.
Unit is not waterproof. Do not operate if
unit has been submerged or saturated
with water.
• Unit is not weatherproof. Locate unit
indoors where ambient air temperature
isaminimumof21°C(70°F).
• Do not steam clean or use excessive
water on the unit.
• This unit is not “jet-proof” construction. Do
not use jet-clean spray to clean this unit.
• Do not pull unit by power cord.
• Discontinue use if power cord is frayed
or worn.
• Do not attempt to repair or replace a
damaged power cord. Cord must be
replaced by Hatco, an Authorized Hatco
Service Agent, or a person with similar
qualifications.
• Do not clean unit when it is energized or
hot.
• Do not allow liquids to spill into unit.
• Use only Genuine Hatco Replacement
Parts when service is required. Failure
to use Genuine Hatco Replacement
Parts will void all warranties and may
subject operators of the equipment to
hazardous electrical voltage, resulting
in electrical shock or burn. Genuine
Hatco Replacement Parts are specified
to operate safely in the environments in
which they are used. Some aftermarket
or generic replacement parts do not have
the characteristics that will allow them to
operate safely in Hatco equipment.
Read the following important safety information before using this equipment to avoid
serious injury or death and to avoid damage to equipment or property.

HDWCEM1-0822
4
MODEL DESCRIPTION
All Models
All Hatco Drawer Warmers are built of rugged aluminized and
stainless steel with durable nylon rollers, 12 gauge stainless
steel slides, and heavy-duty hardware. Each drawer features
adjustable drawer vents for humidity control, a POWER ON/
OFF (I/O) switch, TEMPERATURE Control knob, and a
deep are supplied with each drawer. The insulated top and
sides provide maximum energy efficiency and the heating
elements are warranted for two years.
HDW-x Models
HDW-x Models are freestanding units available in one, two,
three, and four-drawer versions. The one, two, and three-
steel legs. Freestanding HDW-x models include an attached
HDW-xN Models
HDW-xN models have all the features of the HDW-x
freestanding models but have a narrower profile for smaller
space requirements. These units are available in one, two, and
three-drawer versions.
Drawer
Vents
POWER ON/OFF (I/O) Switch
Temperature Monitor
TEMPERATURE Control Knob
Model HDW-2
NOTE: Additional caster and leg sizes are available for
the freestanding units. Refer to the OPTIONS AND
ACCESSORIES section for details.
HDW-xB Models
HDW-xB Models are built-in units available in one, two, and
three-drawer versions. Built-in HDW-xB models include
HDW-xBN Models
HDW-xBN Models have all the features of the HDW-xB models
but have a narrower profile for smaller space requirements.
These units are available in one, two, and three-drawer versions.
Drawer
Vents
Temperature Monitor
POWER ON/OFF (I/O) Switch
TEMPERATURE Control Knob
Model HDW-2B
HDW-xBR Models
HDW-xRB Models have all the features of the HDW-xB models
but have a reduced depth for smaller space requirements.
These units are available in one, two, and three-drawer
versions.
MODEL DESIGNATION
H D W - x x
Heated No Character = Freestanding
N = Freestanding, Narrow
B = Built-In
BN = Built-In, Narrow
BR = Built-In, Reduced Depth
Drawer Warmer
Quantity of Drawers

HDWCEM1-0822 5
Model Voltage Watts Amps Plug Configuration Shipping Weight
HDW-1
and
HDW-1N
100
450
4.5 JIS C 8303
44 kg (97 lbs.)
220 2.0 CEE 7/7 Schuko, BS-1363
240 1.9 BS-1363
220–230 450–492 2.0–2.1 CEE 7/7 Schuko
230–240 413–450 1.8–1.9 BS-1363
HDW-2
and
HDW-2N
100
900
9.0 JIS C 8303
76 kg (168 lbs.)
220 4.1 CEE 7/7 Schuko, BS-1363
240 3.8 BS-1363
220–230 900–984 4.1–4.3 CEE 7/7 Schuko
230–24 826–900 3.6–3.8 BS-1363
HDW-3
and
HDW-3N
100
1350
13.5 NEMA 5-15P
105 kg (232 lbs.)
220 6.1 CEE 7/7 Schuko, BS-1363
240 5.6 BS-1363
220–230 1350–1476 6.1–6.4 CEE 7/7 Schuko
230–240 1239–1350 5.4–5.6 BS-1363
HDW-4 220 1800 8.2 CEE 7/7 Schuko, BS-1363
134 kg (296 lbs.)
240 7.5 BS-1363
220–230 1800–1968 8.2–8.6 CEE 7/7 Schuko
230–240 1653–1800 7.2–7.5 BS-1363
SPECIFICATIONS
Electrical Rating Chart — HDW-x and HDW-xN Models
Plug Configurations
Freestanding units are supplied from the factory with an
electrical cord and plug installed. Plugs are supplied according
to the application.
WARNING
ELECTRIC SHOCK HAZARD: Plug unit into a properly
grounded electrical receptacle of the correct voltage,
size, and plug configuration. If plug and receptacle do not
match, contact a qualified electrician to determine and
install the proper voltage and size electrical receptacle.
NOTE: Receptacle not supplied by Hatco.
NOTE: Shipping weight includes packaging.
CEE 7/7 Schuko BS-1363
JIS C 8303
Plug Configurations
NOTE: The specification label is located on the back of
freestanding models and the inside left panel of built-in
models (remove drawer to view built-in label). See
label for serial number and verification of unit electrical
information.
Electrical Rating Chart — HDW-xB, HDW-xBN, and HDW-xBR Models
Model Voltage Watts Amps Plug Configuration Shipping Weight
HDW-1B,
HDW-1BN,
and
HDW-1BR
100
450
4.5
Hardwired w/Conduit 40 kg (88 lbs.)
220 2.0
240 1.9
220–230 450–492 2.0–2.1
230–240 413–450 1.8–1.9
HDW-2B,
HDW-2BN,
and
HDW-2BR
100
900
9.0
Hardwired w/Conduit 72 kg (159 lbs.)
220 4.1
240 3.8
220–230 900–984 4.1–4.3
230–240 826–900 3.6–3.8
HDW-3B,
HDW-3BN,
and
HDW-3BR
100
1350
13.5
Hardwired w/Conduit 101 kg (223 lbs.)
220 6.1
240 5.6
220–230 1350–1476 6.1–6.4
230–240 1239–1350 5.4–5.6

HDWCEM1-0822
6
Model Width
(A)
Depth
(B)*
Height
(C)
Built-In
Width(D)
Built-In
Height(E)
HDW-1B 743 mm
568 mm
276 mm
715 mm
248 mm
HDW-2B 743 mm
568 mm
534 mm
715 mm
506 mm
HDW-3B 743 mm
568 mm
791 mm
715 mm
763 mm
HDW-1BN 523 mm
680 mm
276 mm
494 mm
248 mm
HDW-2BN 523 mm
680 mm
534 mm
494 mm
506 mm
HDW-3BN 523 mm
680 mm
791 mm
494 mm
763 mm
Model Width
(A)
Depth
(B)
Height
(C)
Footprint
Width(D)
Footprint
Depth(E)
HDW-1 749 mm
(29-1/2
575 mm
(22-5/8
279 mm
(11
629 mm
(24-3/4
484 mm
(19-1/16
HDW-2 749 mm
(29-1/2
575 mm
(22-5/8
)537 mm
(21-1/8
629 mm
(24-3/4
484 mm
(19-1/16
HDW-3 749 mm
(29-1/2
575 mm
(22-5/8
794 mm
(31-1/4
629 mm
(24-3/4
484 mm
(19-1/16
HDW-4 749 mm
(29-1/2
575 mm
(22-5/8
1051 mm
(41-3/8
629 mm
(24-3/4
484 mm
(19-1/16
HDW-1N 530 mm
(20-7/8
686 mm
(27
279 mm
(11
408 mm
(16-1/8
594 mm
(23-7/16
HDW-2N 530 mm
(20-7/8
686 mm
(27
537 mm
(21-1/8
408 mm
(16-1/8
594 mm
(23-7/16
HDW-3N 530 mm
(20-7/8
686 mm
(27
794 mm
(31-1/4
408 mm
(16-1/8
594 mm
(23-7/16
SPECIFICATIONS
Dimensions — HDW-xB and HDW-xBN Models
Dimensions — HDW-x and HDW-xN Models
NOTE:Add102mm(4″)toHeight(C)forunitswithstandard102mm(4″)plasticlegs(add152mm[6″]forunitswith152mm[6″]
legs). For additional legs and casters information, refer to the OPTIONS AND ACCESSORIES section of this manual.
Model Width
(A)
Depth
(B)*
Height
(C)
Built-In
Width(D)
Built-In
Height(E)
HDW-1BR 740 mm
418 mm
273 mm
715 mm
248 mm
HDW-2BR 740 mm
418 mm
546 mm
715 mm
521 mm
HDW-3BR 740 mm
418 mm
819 mm
715 mm
794 mm
Dimensions — HDW-xBR Models
* Add35mm(1-3/8″)toDepth(B)fortheunitdepthdimensionincludingtheconduitconnector.

HDWCEM1-0822 7
SPECIFICATIONS
Food Holding Capacity
A standard drawer has the following capacity:
Dinner Rolls: 6–8 dozen
Ribs: 11–14 kg (25–30 lbs.)
Potatoes: 3–3-1/2 dozen
AB
D E
C
C
C
C
Front View Side View
HDW-x and HDW-xN Dimensions
AB
C
C
C
D
E
E
E
Front View Side View
HDW-xB, HDW-xBN, and HDW-xBR Dimensions
INSTALLATION
General
Hatco Drawer Warmers are shipped with most components pre-
assembled. Care should be taken when unpacking the shipping
carton to avoid damage to the unit and components enclosed.
WARNING
ELECTRIC SHOCK HAZARD: Unit is not weatherproof.
Locate unit indoors where ambient air temperature is a
minimumof21°C(70°F).
FIREHAZARD:Locateunitaminimumof25mm(1″)from
combustible walls and materials. If safe distances are not
maintained, combustion or discoloration could occur.
NOTICE
Do not lay unit on the front or back side. Damage to the
unit could occur.
1. Remove the unit from the carton.
NOTE: To prevent delay in obtaining warranty coverage,
complete online warranty registration. See the
IMPORTANT OWNER INFORMATION section for
details.
2. Remove tape and protective packaging from all surfaces of
unit.
3. Make sure the desired installation location is appropriate.
• Locate the unit in an area where the ambient air
temperature is constant and a minimum of 21°C
(70°F). Avoid areas that may be subject to active air
movements or currents (i.e., near exhaust fans/hoods,
air conditioning ducts, and exterior doors).
• Make sure the unit is located on solid, level flooring or in
sturdy cabinetry.
• Make sure the unit is at the proper height in an area
convenient for use.
4. Install the unit. Refer to the appropriate installation
procedure in this section.
Installing HDW-x and HDW-xN Models
HDW-x and HDW-xN models are freestanding units that require
the installation of legs or casters as well as anti-tip protection
before operation.
1. Remove the plastic bag containing the four legs or casters
from the drawer of the unit.
2. Carefully lay the unit on its side (requires two people).
3. Install each leg or caster. Refer to the appropriate procedure
in this section.
4. Return the unit to its upright position (requires two people).
For units on legs — If the unit is not level or rocks, turn the
adjustable tip/flange of the appropriate leg to level the unit.
5. Install the appropriate anti-tip protection. Refer to the
procedure in this section.
• Make sure the unit is level before fastening leg flanges
to the floor in the anti-tip protection procedure.
continued...

HDWCEM1-0822
8
INSTALLATION
Installing Legs
1. Thread a leg into the hole located at one corner of the unit.
2. Hand-tighten the leg until snug. Do not over-tighten.
3. Repeat steps 1 and 2 for the remaining three legs.
Lengthen
Shorten
Adjustable
Flange
Leg Installation on HDW-2 Model
Installing Casters
1. Align the four holes on the caster plate with the four holes
in the bottom of the unit at one corner of the unit.
2. Install a bolt through each of the holes in the caster plate
and into the bottom of the unit. Tighten securely.
3. Repeat steps 1 and 2 for the remaining three casters.
Caster
Plate
Bolt
Caster Installation on HDW-3 Model
Installing Anti-Tip Protection
Freestanding units may require anti-tip protection by either
fastening the leg flanges to the floor or installing the Anti-Tip
Wall Bracket supplied with the unit (both available at time of
order from Hatco).
Leg Flange
Fastening Leg Flanges to the Floor
1. Make sure the unit is in the desired
location and has been properly leveled.
2. Using the appropriate fasteners, secure
each leg flange to the floor.
Installing the Anti-Tip Wall Bracket
1. Move the unit to the desired location against the wall where
the wall bracket will be installed. Make sure the unit has
been properly leveled.
2. Loosen, but do not remove, the two screws that secure the
anti-tip plate to the top of the unit.
3. Determine the location of the wall bracket on the wall.
a. Position the wall bracket flush against the wall above the
unit.
b. With the locking tab handle pushed down on the
bracket, position the bracket so that the locking tab sits
completely inside the cutout on the anti-tip plate.
• Move the anti-tip plate back-and-forth as necessary
to properly seat the locking tab inside the plate.
Secure the plate to the unit once the proper location is
determined.
c. Mark the locations for the wall bracket fasteners through
the holes on the wall bracket.
4. Pre-drill the holes in the wall at the marked locations for the
appropriate wall bracket fastening system.
5. Install the wall bracket using the appropriate fasteners.
6. Lift the locking tab handle on the wall bracket, and move
the unit in position underneath the wall bracket.
7. Release the locking tab handle so that the locking tab sits
completely inside the cutout on the anti-tip plate.
Anti-Tip Wall Bracket
Screw
Locking Tab Handle
Locking Tab
Anti-Tip Plate
(adjustable)
Installing the Anti-Tip Wall Bracket

HDWCEM1-0822 9
INSTALLATION
Installing HDW-xB, HDW-xBN, and
HDW-xBR Models
HDW-xB, HDW-xBN, and HDW-xBR models are built-in units
that require installation into a cabinet before operation.
WARNING
ELECTRIC SHOCK HAZARD: Built-in units must be
installed by a qualified electrician. Installation must
conform to all local electrical codes. Installation by
unqualified personnel will void the unit warranty and may
lead to electric shock or burn, as well as damage to unit
and/or its surroundings.
1. Cut the appropriate opening in the cabinet. Refer to the
“Built-In Cutout Dimensions” chart and illustration below
for dimensions.
NOTE:Maintainaminimumclearanceof25mm(1″)between
the cutout opening and the floor.
Built-In Cutout Dimensions
Model Width
(A)
Depth
(B)
Height
(C)
HDW-1B 720 mm
(28-3/8
610 mm
(24
257 mm
(10-1/8
HDW-2B 720 mm
(28-3/8
610 mm
(24
514 mm
(20-1/4
HDW-3B 720 mm
(28-3/8
610 mm
(24
771 mm
(30-3/8
HDW-1BN 502 mm
(19-3/4
720 mm
(28-3/8
257 mm
(10-1/8
HDW-2BN 502 mm
(19-3/4
720 mm
(28-3/8
514 mm
(20-1/4
HDW-3BN 502 mm
(19-3/4
720 mm
(28-3/8
771 mm
(30-3/8
HDW-1BR 722 mm
(28-7/16
460 mm
(18-1/8
257 mm
(10-1/8
HDW-2BR 722 mm
(28-7/16
460 mm
(18-1/8
529 mm
(20-13/16
HDW-3BR 722 mm
(28-7/16
460 mm
(18-1/8
802 mm
(31-9/16
2. Fasten a locking strip (not supplied) to the lower front
inside lip of the cabinet opening.
3. Make sure a properly grounded electrical supply of the
correct voltage and size is installed inside the cabinet
cutout. See the SPECIFICATIONS section for details.
A
25 mm
(1″)
C
B
Front View Side View
22 mm
(7/8″)
3 mm
(1/8″)
Locking
Strip
Locking
Strip
Cutout and Locking Strip Dimensions
4. Partially insert the unit into the opening, making sure the
conduit is fed into the opening first.
5. Have a qualified electrician connect the unit wires from the
conduit to the electrical supply inside the cabinet.
6. Before installing the unit into the opening completely, apply
a bead of National Sanitation Foundation-approved sealant
between the heated drawer flange and the cabinet facing.
7. Slide the unit into the opening until the front locking studs
drop behind the locking strip. To verify installation, pull out
the bottom drawer completely and gently pull to ensure the
unit is locked in place.
Heated
Drawer
Flange
Locking
Strip
Cabinet
Facing
Locking Studs
(underneath)
Built-In Installation (HDW-2B Model shown)

HDWCEM1-0822
10
OPERATION
General
Use the following procedure to operate a Hatco Drawer Warmer.
Each drawer can be controlled and monitored individually using
the adjustable drawer vents for humidity control as well as the
POWER ON/OFF (I/O) switch, TEMPERATURE control knob,
and a temperature monitor.
WARNING
Read all safety messages in the IMPORTANT SAFETY
INFORMATION section before operating this equipment.
Startup
1. For freestanding units, plug the unit into a properly grounded
electrical receptacle of the correct voltage, size, and plug
configuration. See the SPECIFICATIONS section for details.
2. Move the POWER ON/OFF (I/O) switch(es) to the ON (I)
position.
3. Turn the TEMPERATURE control knob(s) to the desired
setting(s). See the RECOMMENDED SETTINGS chart
on the control panel or the Food Holding Guide in this
section.
CAUTION
Standard and approved manufacturing oils may smoke up
to 30 minutes during initial startup. This is a temporary
condition. Operate unit without food product until smoke
dissipates.
BURN HAZARD:
• Some exterior surfaces on unit will get hot. Use caution
when touching these areas.
• Use caution when opening drawer. Hot air escapes
when drawer is open.
4. Allow unit 15–20 minutes to reach operating temperature.
5. Adjust the drawer vents for the desired humidity by sliding
the vent knob on the drawer front. Opening the vents all
the way allows maximum moisture to escape.
Drawer Vents
Vent Knob
Drawer Vents
NOTE: Proper vent adjustment depends on the type and
amount of food held, as well as the frequency of drawer
opening.
NOTE: For additional moisture, water can be added
(approximately 6 mm [1/4”] of water) to the optional
water/spillagepanbefore inserting thefoodpaninto
thedrawer.Checkwaterlevelperiodically.Addwater
as necessary. Use of splash baffle is recommended to
prevent water from splashing into the cabinet interior
when opening and closing a drawer. If hard water
is used, the pan will require periodic cleaning and
deliming. See MAINTENANCE section for deliming
instructions.
NOTE:Damagecausedbywaterisnotcoveredunderwarranty.
Shutdown
1. Move the POWER ON/OFF (I/O) switch(es) to the OFF (O)
position.
2. Allow the unit to cool before performing any cleaning or
maintenance.
Temperature
Monitor
RECOMMENDED
SETTINGS Chart
TEMPERATURE
Control Knob
POWER ON/OFF
(I/O) Switch
Drawer Warmer Control Panel
Food Holding Guide
Recommended Type of Vent
Product Storage Temperature Heat Setting
Rolls, Hard 71°–85°C (160°–185°F) Dry Open
Rolls, Soft 66°–79°C (150°–175°F) Moist Open–Half
Vegetables 79°–85°C (175°–185°F) Moist Open–Half
Meat, Poultry 74°–85°C (165°–185°F) Dry Open
Fish 74°–85°C (165°–185°F) Moist Closed
Casseroles 66°–79°C (150°–175°F) Dry Open
Pies, Desserts 71°–85°C (160°–185°F) Dry Open
Tacos, Tortillas 66°–71°C (150°–160°F) Moist Open–Half

HDWCEM1-0822 11
MAINTENANCE
General
Hatco Drawer Warmers are designed for maximum durability
and performance with minimum maintenance.
WARNING
ELECTRIC SHOCK HAZARD:
• Turn OFF power switch, unplug power cord/turn off
power at circuit breaker, and allow unit to cool before
performing any cleaning, adjustments, or maintenance.
• DO NOT submerge or saturate with water. Unit is not
waterproof. Do not operate if unit has been submerged
or saturated with water.
• Do not steam clean or use excessive water on unit.
• This unit is not “jet-proof” construction. Do not use
jet-clean spray to clean this unit.
• Do not clean unit when it is energized or hot.
This unit has no “user-serviceable” parts. If service
is required on this unit, contact an Authorized Hatco
Service Agent or contact the Hatco Service Department at
+1-414-671-6350.
Daily Cleaning
To preserve the finish of the unit as well as maintain
performance, it is recommended that the unit be cleaned daily.
1. Turn off the unit, unplug the power cord (freestanding
models), and allow the unit to cool.
2. Remove and wash all food pans and accessories.
NOTICE
Use non-abrasive cleaners only. Abrasive cleaners could
scratch the finish of the unit, marring its appearance and
making it susceptible to soil accumulation.
3. Wipe down surfaces using a damp cloth. A non-abrasive,
cream cleaner may be used for difficult stains.
• Make sure to check and clean the interior of the unit.
Food pieces may fall from the food pans into the drawer
cavity. CAUTION! Burn Hazard—Do not clean drawer
cavity when unit is on!
4. Wipe the entire unit dry using a clean, dry cloth.
Removing Lime and Mineral Deposits
(ModelswithOptionalWaterPan)
Use the following procedure for periodic cleaning and deliming
of the water pan.
NOTE: The lime and mineral content of the water used for
daily operation will determine how often the deliming
procedure must be performed.
NOTE: Perform this procedure when the unit will not be used
for a period of time, such as the end of the day.
1. Turn off the unit, unplug the power cord (freestanding
models), and allow the unit to cool.
2. After the unit has cooled, remove and empty the water
pan.
3. Fill the water pan with a mixture of 50% water and 50%
white vinegar to a level where it covers the lime and
mineral deposits.
4. Install the water pan with deliming solution into the unit.
5. Plug in and turn on the unit. Allow the unit to run for 30
minutes.
6. Turn off the unit and unplug the power cord (freestanding
models).
7. Allow the water pan to stand with the deliming solution for
at least two hours (the time required will vary depending
on the amount of deposits in the water pan).
8. Remove the water pan and empty the deliming solution.
9. Continue to fill and rinse the water pan with clean water
until the pan is clean.
10. Install the clean water pan into the unit. Plug in the unit and
fill the water pan as usual for daily operation (6mm[1/4]
of water is recommended).
NOTE: If lime and mineral deposits are still present in the water
pan, repeat this procedure and increase the amount of
time the de-liming mixture stands in the water pan.

HDWCEM1-0822
12
TROUBLESHOOTING GUIDE
Symptom Probable Cause Corrective Action
Unit too hot. TEMPERATURE control set too high. Move TEMPERATURE control knob to a lower
setting.
Unit connected to incorrect power supply. Verify with qualified personnel that power supply
matches unit specification.
Internal thermostat defective. Contact an Authorized Hatco Service Agent or Hatco
for assistance.
Unit not hot enough. Unit not allowed enough time to preheat. Allow unit 15–20 minutes to reach operating
temperature.
Temperature control set too low. Move TEMPERATURE control knob to a higher
setting.
Drawer(s) not closed completely. Make sure all drawers are closed completely.
Internal thermostat defective. Contact an Authorized Hatco Service Agent or Hatco
for assistance.
Product too dry. Drawer vent in open position. Move drawer vent to closed position.
Optional water pan empty or not installed. Install and/or fill water pan with clean water. Control
level of moisture using drawer vents.
Product too moist. Drawer vent in closed position. Move drawer vent to open position.
Optional water pan installed, but not needed. Remove water pan from drawer.
Unit not working at all. Unit not plugged in. Plug unit into proper power supply.
Unit not turned on. Move POWER ON/OFF (I/O) switch to the ON
position.
Circuit breaker tripped. Reset circuit breaker.
POWER ON/OFF (I/O) switch defective.
Contact an Authorized Hatco Service Agent or Hatco
for assistance.
Internal thermostat defective.
Heating element burned out.
WARNING
This unit must be serviced by qualified personnel only.
Service by unqualified personnel may lead to electric
shock or burn.
WARNING
ELECTRIC SHOCK HAZARD: Turn OFF power switch,
unplug power cord/turn off power at circuit breaker,
and allow unit to cool before performing any cleaning,
adjustments, or maintenance.
Troubleshooting Questions?
If you continue to have problems resolving an issue, please contact the nearest Authorized Hatco Service Agency or Hatco for
assistance. To locate the nearest Service Agency, log onto the Hatco website at www.hatcocorp.com, select the Support pull-
down menu, and click on “Find A Service Agent”; or contact the Hatco Parts and Service Team at:
Telephone: +1-414-671-6350
e-mail: [email protected]

HDWCEM1-0822 13
OPTIONS AND ACCESSORIES
Digital Temperature Control
The Digital Temperature Control is factory installed and takes
the place of the standard drawer warmer control panel. Use the
following procedure to operate the Digital Temperature Control.
Startup
1. Move the Power ON/OFF (I/O) switch(es) to the ON
position.
• The corresponding digital TEMPERATURE Controller
will energize and the current temperature of the drawer
or “LO” will appear on the display. “LO” indicates the
drawer temperature is below 21°C(70°F).
2. Press the key on the digital TEMPERATURE
Controller two times to verify the setpoint temperature.
See the RECOMMENDED SETTINGS chart on the control
panel or the FOOD HOLDING GUIDE in this manual.
• The setpoint temperature will be shown for 10
seconds. After 10 seconds, the display will revert to
the current temperature of the unit. To change the
setpoint temperature, refer to “Changing the Setpoint
Temperature” in this section.
NOTE: The digital TEMPERATURE controller is pre-set to a
setpoint temperature of 85°C (185°F) at the factory.
Once the setpoint temperature is changed, the new
setpoint temperature will remain in memory until it is
changed again. The minimum to maximum setpoint
temperaturerangeis21°C(70°F)to93°C(200°F).
CAUTION
BURN HAZARD:
• Some exterior surfaces on the unit will get hot. Use
caution when touching these areas.
• Use caution when opening drawer. Hot air escapes
when drawer is open.
3. Allow unit 15–20 minutes to reach operating temperature.
Shutdown
1. Move the Power ON/OFF (I/O) switch to the OFF (O)
position. The digital temperature control and heated
drawer will shut off.
Changing the Setpoint Temperature
Use the following procedure to change the setpoint temperature.
1. Press the key three times. The current setpoint
temperature will be shown on the TEMPERATURE
display (“SP” will be displayed after the second press).
2. Press the key or key within 10 seconds to change
the setpoint temperature.
3. Press the key to lock in the new setpoint temperature.
The TEMPERATURE display will go blank for two
seconds to show that the new setting has been accepted.
NOTE: After 10 seconds of inactivity during the programming
process, the controller will exit programming mode
automatically without saving any changes.
Changing Fahrenheit and Celsius Setting
Use the following procedure to change between Fahrenheit and
Celsius on the display.
1. Press the key once. Either an “F” for Fahrenheit or “C”
for Celsius will be displayed.
2. Press the key or key within 10 seconds to change
from “F” (Fahrenheit) and “C” (Celsius).
3. Press the key three times to lock in the new setting.
The TEMPERATURE display will go blank for two seconds
to show that the new setting has been accepted.
NOTE: After 10 seconds of inactivity during the programming
process, the controller will exit programming mode
automatically without saving any changes.
Digital
Temperature
Controller
RECOMMENDED
SETTINGS Chart
POWER ON/OFF
(I/O) Switch
Control Panel with Digital Temperature Controler

HDWCEM1-0822
14
Touchscreen Controller
The touchscreen controller is factory installed and takes the
place of the standard drawer warmer control panel. Use the
following procedure to operate the touchscreen controller.
Startup
1. Move the Power I/O (on/off) switch to the I(on) position.
• The heating elements will
energize.
• The touchscreen controller will
energize and show the Home
Screen. The Home Screen shows
the current temperatures that
correspond with each drawer
position inside the drawer warmer.
CAUTION
BURN HAZARD: Some exterior surfaces on unit will get
hot. Use caution when touching these areas.
2. Allow the unit 15–20 minutes to reach operating
temperature before loading the drawer warmer with pre-
heated food product.
NOTE: The controller is pre-set at the factory to an air
temperatureof180°F(82°C).
3. Refer to the “Changing the Temperature Settings”
procedure in this section to change the air temperature, if
necessary.
Shutdown
1. Move the Power I/O (on/off) switch to the O(off) position
and allow the unit to cool.
2. Perform the “Daily Cleaning” procedure in the
MAINTENANCE section of this manual.
Changing the Temperature Settings
Use the following procedure to set or change the air temperature
of the unit. The touchscreen controller is pre-set at the factory
to an air temperature of 180°F (82°C).
1. Move the Power I/O (on/off) switch to the I(on) position.
• The unit will turn on and the touchscreen controller will
energize and show the Home Screen.
2. Touch the desired temperature
setting to adjust.
NOTE: The position of the temperatures
on the screen corresponds with
the position of the drawer in the
drawer warmer.
3. Touch the red or key on
the display to set the desired air
temperature.
NOTE: Air temperature may vary
depending upon product make-up and consistency.
4. Touch the key to save the settings and return to the
Home Screen.
Using the Timers
Use the following procedure to use timers for the product in the
drawer warmer.
1. Touch the key to display the Timers Screen.
NOTE: The position of the timers on the screen corresponds
with the position of the drawer in the drawer warmer.
2. Start the desired timer(s).
• Touch a timer to start a countdown
from the pre-set time setting.
• Touch and hold a timer for three
seconds to turn off and reset the
timer.
• When a timer has one minute
remaining, it will be highlighted
in flashing red. When a timer
reaches zero, the unit will beep
three times and the red highlight
on the timer will remain solid until
it is reset by the operator.
3. Press and hold the red highlighted timer for three seconds
to reset the time.
Changing the Timer Settings
Use the following procedure to change the time setting on each
of the product timers.
1. Move the Power I/O (on/off) switch to the I(on) position.
• The unit will turn on and the touchscreen controller will
energize and show the Home Screen.
2. Touch the key.
• Enter the password [2 4 8] using the number keys that
appear.
• The Service screen will appear on the display.
3. Touch the Timers key on the Service screen to access the
Timers Screen.
4. Touch the SET key to highlight the
first timer setting.
5. Touch the red or key on the
display to change the timer setting.
6. Touch the next desired timer setting
to make it active for change, and
repeat the previous step to change
the setting.
7. Touch the DONE key when timer
setting changes are complete.
8. Touch the key to save the settings and return to the
Home Screen.
OPTIONS AND ACCESSORIES

HDWCEM1-0822 15
Changing Between Celsius and Fahrenheit
Use the following procedure to change the air temperature unit
of measure between Celsius and Fahrenheit.
1. Move the Power I/O (on/off) switch to the I(on) position.
• The unit will turn on and the touchscreen controller will
energize and show the Home Screen.
2. Touch the key.
• Enter the password [2 4 8] using
the number keys that appear.
• The Service screen will appear
on the display.
3. Touch the CONTROL key on the
Service screen to access the
Control Settings screen.
4. Choose the desired unit of measure
on the “Units” line:
• Touch the ”F” box to select
Fahrenheit.
• Touch the ”C” box to select
Celsius.
NOTE: The box for the active unit of
measure is highlighted in green.
5. Touch the key to save the
settings and return to the Home
Screen.
Updating the Firmware
Use the following procedure to perform a firmware update on
the touchscreen controller.
1. Move the Power I/O (on/off) switch to the I(on) position.
• The unit will turn on and the touchscreen controller will
energize and show the Home Screen.
2. Touch the key.
• Enter the password [2 4 8] using the number keys that
appear.
• The Service screen will appear on the display.
3. Touch the FIRMWARE key on the Service screen to
access the Firmware Update screen.
4. Insert the USB drive into the USB
port next to the controller, and touch
the UPDATE key on the Firmware
Update screen.
• The update will begin. When
complete, the touchscreen
controller will restart and show
the Home Screen.
76mm(3″)LockingCasters
Use the following procedure to install casters onto the bottom
of the unit.
NOTICE
Do not lay unit on the front or back side or damage to the
unit could occur.
1. Remove any pans from the drawers of the unit.
2. Carefully lay the unit on its left or right side (requires two
people).
3. Remove the legs, if installed.
4. Install the caster into a hole where a leg was removed.
Tighten securely.
76 mm (3″) Caste
r
5. Repeat steps 3 and 4 for the remaining three casters.
6. Return the unit to the upright position (requires two
people).
51mm(2″)SwivelCasters
102mm(4″)LockingCasters
127mm(5″)LockingCasters
152mm(6″)AdjustableLegs
one, two, three, and four drawer freestanding units. 152 mm
Oversized Drawer
An oversized drawer and pan is available as a factory installed
option for HDW-x and HDW-xB models. The pan measures
Biscuit Drawer
A biscuit drawer is available as a factory installed option for
HDW-x and HDW-xB models. Biscuit drawers accommodate
not included).
OPTIONS AND ACCESSORIES

HDWCEM1-0822
16
OPTIONS AND ACCESSORIES
Food Pans
Accessory stainless steel food pans are available in various
sizes.
ALUM PAN............ Half-size sheet pan at 457 W x 330 D mm
ST PAN 2............... Full size stainless steel pan at 64 mm
ST PAN 4............... Full size stainless steel pan at 102 mm
ST PAN 1/2 x 6”.... Half size stainless steel pan at 152 mm
HDW6″PAN ......... Full size stainless steel pan at 152 mm
Full Pan
64 mm (2-1/2″) Deep
Full Pan
102 mm (4″) Deep
Full Pan
152 mm (6″) Deep
Stainless Steel Food Pans
Water/Spillage Pan
The water/spillage pan fits in the drawer underneath the food pan
and can be used to humidify the heating area or keep spillage
from the cabinet interior. A Splash baffle is recommended for
use with a water/spillage pan.
Splash Baffle
The splash baffle is used with the optional water/spillage pan.
Fabricated of stainless steel, the baffle fits into the bottom of
the water/spillage pan, over the water bath. The splash baffle
prevents water from splashing into the cabinet interior when
opening and closing a drawer, while allowing humidity to
escape.
Chip Guard
The chip guard completely shields the heating element,
preventing any food product, such as tortilla chips, from coming
in contact with the heating element.
Trivet
bottom of a full-size food pan.
SERVICE INFORMATION
The warranty on this Hatco unit is for one year from date of
purchase or eighteen months from date of shipping from Hatco,
whichever occurs first.
If you experience a problem with this unit during the warranty
period, please do the following:
Contact Local Hatco Dealer
When contacting the Hatco dealer for service assistance,
please supply the dealer with the following information to
ensure prompt processing:
• Model of unit
• Serial number (located on the unit)
• Specific problem with the unit
• Date of purchase
• Name of business
• Shipping address
• Contact name and phone number
The Hatco dealer will do the following:
• Provide replacement part(s) as required
• Submit warranty claim to Hatco for processing
Non-Warranty Problems
If you experience a non-warranty problem that requires
assistance, please contact the nearest Authorized Hatco
Service Agency.
To locate the nearest Service Agency:
• access our website at www.hatcocorp.com,select the
Support pull-down menu, and click on “Find Service Agent”
• call Hatco Service at +1-414-671-6350

HDWCEM1-0822 17
INTERNATIONAL LIMITED WARRANTY
WARRANTY, EXCLUSIVE REMEDY:
Hatco Corporation (Seller) warrants that the products it
manufactures (Products) will be free from defects in materials
and workmanship under normal use and service and when
stored, maintained, and installed in strict accordance with
factory recommendations. Seller’s sole obligation to the person
or entity buying the Products directly from Seller (Customer)
under this warranty is the repair or replacement by Seller or
a Seller-authorized service agency, at Seller’s option, of any
Product or any part thereof deemed defective upon Seller’s
examination, for a period of: (i) the Warranty Duration from the
date of shipment by Seller or (ii) the Warranty Duration from the
date of Product registration in accordance with Seller’s written
instructions, whichever is later. The “Warranty Duration” shall
mean a period of eighteen months (18) months, or the periods
set forth below for specific Product components. Credit for
Products or parts returned with the prior written permission
of Seller will be subject to the terms shown on Seller’s
material return authorization form. PRODUCTS OR PARTS
RETURNED WITHOUT PRIOR WRITTEN PERMISSION
OF SELLER WILL NOT BE ACCEPTED FOR CREDIT.
Expenses incurred by Customer in returning, replacing or
removing the Products will not be reimbursed by Seller. If
the defect comes under the terms of the limited warranty,
the Products will be repaired or replaced and returned to the
Customer and the cost of return freight will be paid by Seller.
The remedy of repair or replacement provided for herein is
Customer’s exclusive remedy. Any improper use, alteration,
repairs, tampering, misapplication, improper installation,
application of improper voltage, or any other action or inaction
by Customer or others (including the use of any unauthorized
service agency) that in Seller’s sole judgment adversely affects
the Product shall void this warranty. The warranty expressly
provided herein may only be asserted by Customer and may
not be asserted by Customer’s customers or other users
of the Products; provided, however, that if Customer is an
authorized equipment dealer of Seller, Customer may assign
the warranty herein to Customer’s customers, subject to all of
the limitations of these Terms, and in such case, the warranty
shall be exclusively controlled by Seller in accordance with
these Terms. THIS LIMITED WARRANTY IS EXCLUSIVE AND
IS IN LIEU OF ANY OTHER WARRANTY, EXPRESSED OR
IMPLIED, INCLUDING BUT NOT LIMITED TO ANY IMPLIED
WARRANTY OF NONINFRINGEMENT, MERCHANTABILITY,
OR FITNESS FOR A PARTICULAR PURPOSE, WHICH ARE
EXPRESSLY DISCLAIMED.
Two(2)YearPartsWarranty:
Conveyor Toaster Elements (metal sheathed)
Drawer Warmer Elements (metal sheathed)
Drawer Warmer Drawer Rollers and Slides
Food Warmer Elements (metal sheathed)
Display Warmer Elements (metal sheathed air heating)
Holding Cabinet Elements (metal sheathed air heating)
Heated Well Elements — HW, HWB, and HWBI Series
(metal sheathed)
Induction Ranges
Induction Warmers
Five(5)YearPartsWarranty:
3CS and FR Tanks
Ten(10)YearPartsWarranty:
Electric Booster Heater Tanks
Gas Booster Heater Tanks
Ninety(90)DayParts-OnlyWarranty:
Replacement Parts
Notwithstanding anything herein to the contrary, the limited
warranty herein will not cover components in Seller’s sole
discretion such as, but not limited to, the following: coated
incandescent light bulbs, fluorescent lights, heat lamp bulbs,
coated halogen light bulbs, halogen heat lamp bulbs, xenon
light bulbs, LED light tubes, glass components, and fuses;
Product failure in booster tank, fin tube heat exchanger, or
other water heating equipment caused by liming, sediment
buildup, chemical attack, or freezing.
WARRANTY REGISTRATION INSTRUCTIONS:
Product registration must be submitted within 90 days
from the date of shipment from our factory to qualify for
additional coverage. Registration may be submitted through
the form on Seller’s website, through the form accessible
through the QR code on the Product (where available), or
by calling Customer Service with the required information at:
+1-414-671-6350.
LIMITATION OF LIABILITY:
SELLER WILL NOT BE LIABLE FOR ANY INDIRECT,
INCIDENTAL, CONSEQUENTIAL, PUNITIVE, EXEMPLARY,
OR SPECIAL DAMAGES, INCLUDING WITHOUT LIMITATION
ANY LOST PROFITS, COSTS OF SUBSTITUTE PRODUCTS,
OR LABOR COSTS ARISING FROM THE SALE, USE,
OR INSTALLATION OF THE PRODUCTS, FROM THE
PRODUCTS BEING INCORPORATED INTO OR BECOMING
A COMPONENT OF ANOTHER PRODUCT, OR FROM ANY
OTHER CAUSE WHATSOEVER, WHETHER BASED ON
WARRANTY (EXPRESSED OR IMPLIED) OR OTHERWISE
BASED ON CONTRACT, TORT, OR ANY OTHER THEORY
OF LIABILITY, AND REGARDLESS OF ANY ADVICE OR
REPRESENTATIONS THAT MAY HAVE BEEN RENDERED
BY SELLER CONCERNING THE SALE, USE, OR
INSTALLATION OF THE PRODUCTS, EVEN IF SELLER IS
AWARE OF THE POSSIBILITY OF SUCH DAMAGES. IN NO
EVENT WILL SELLER’S AGGREGATE LIABILITY ARISING
OUT OF OR RELATED TO THIS AGREEMENT EXCEED THE
TOTAL AMOUNTS PAID TO SELLER BY CUSTOMER FOR
THE PRODUCTS WITHIN THE THREE (3) MONTH PERIOD
IMMEDIATELY PRECEDING THE EVENT GIVING RISE
TO CUSTOMER’S CLAIM. THE LIMITATIONS SET FORTH
HEREIN REGARDING SELLER’S LIABILITY SHALL BE VALID
AND ENFORCEABLE NOTWITHSTANDING A FAILURE
OF ESSENTIAL PURPOSE OF THE LIMITED REMEDY
SPECIFIED IN THESE TERMS.
Seller reserves the right to update these Terms at
any time, at its sole discretion, which become binding
upon the date of publishing. For the most current
version of our full Terms of Sale, see our website at:
https://www.hatcocorp.com/terms-of-sale

HDWCEM1-0822
18
La información de seguridad que aparece en este manual se
identifica a través de los siguientes paneles con señales y
palabras:
ADVERTENCIA
ADVERTENCIA indica una situación peligrosa
que, en caso de no evitarse, puede resultar
en lesiones graves e incluso la muerte.
ATENCIÓN
ATENCIÓN indica una situación peligrosa
que, en caso de no evitarse, puede resultar
en lesiones menores o moderadas.
AVISO
AVISO se usa para abordar prácticas que no
están relacionadas con lesiones personales.
NOTA: Consulte las tablas de identificación de símbolos
en la contraportada para conocer las definiciones
correspondientesalossímbolosquepuedenaparecer
en este manual.
INTRODUCCIÓN
Gracias al diseño de los Cajones Térmicos de Hatco, los
alimentos se conservan a una temperatura de servicio
óptima y su calidad permanece intacta. Su diseño permite
un alto rendimiento en la cocina e incluye acero inoxidable
de gran resistencia, uniones sólidas, guías correderas en
acero inoxidable y cajones de cierre hermético. Los Cajones
Térmicos pueden conservar todo tipo de alimentos como
carnes, verduras o panecillos, manteniendo su temperatura y
sabor hasta el momento de servirlos.
En el caso de las unidades con varios cajones, cada uno de
los cajones cuenta con mandos individuales que permiten
almacenar una mayor variedad de alimentos calientes para
los periodos de máxima afluencia de clientes.
Los Cajones Térmicos de Hatco son el fruto de importantes
trabajos de investigación y ensayos de campo. Los materiales
empleados han sido seleccionados por su gran resistencia,
aspecto atractivo y rendimiento óptimo. Todas las unidades
son sometidas a cuidadosas inspecciones y pruebas antes de
proceder a su envío.
Este manual contiene las instrucciones relativas a la
instalación, las medidas de seguridad y el manejo de los
Cajones Térmicos de Hatco. Hatco recomienda leer todas las
instrucciones referentes a la instalación, el funcionamiento y
la seguridad contenidas en este manual antes de comenzar la
instalación o utilizar la unidad.
Información Importante para el Propietario ....................18
Introducción........................................................................18
Información Importante de Seguridad .............................19
Descripción del Modelo.....................................................20
Denominación del Modelo.................................................21
Especificaciones ................................................................21
Configuraciones del Enchufe ............................................21
Cuadro de Clasificación Eléctrica .......................................21
Capacidad Máxima de Conservación................................22
Dimensiones......................................................................22
Instalación...........................................................................24
Generalidades ...................................................................24
Instalación de los Modelos HDW-x y HDW-xN .................24
Instalación de los Modelos HDW-xB, HDW-xBN, y
HDW-xBR........................................................................26
Operación............................................................................27
Generalidades ...................................................................27
Guía de Conservación de los Alimentos ...........................27
Mantenimiento ....................................................................28
Generalidades ...................................................................28
Limpieza Diaria..................................................................28
Eliminación de los Depósitos de Cal y de Minerales...........28
Guía de Resolución de Problemas...................................29
Opciones y Accesorios......................................................30
Información del Servicio de Garantía...............................33
Garantía Internacional Limitada........................................34
INFORMACIÓN IMPORTANTE PARA EL PROPIETARIO
Anote el número de modelo, número de serie (situado en la
parte trasera en las unidades independientes y en la cara
interna del panel izquierdo en las unidades integrables), voltaje
y fecha de compra de su unidad en los espacios a continuación.
Por favor, tenga esta información disponible cuando llame a
Hatco para recibir asistencia técnica.
Modelo No. _______________________________________
Serie No. _________________________________________
Voltaje ___________________________________________
Fecha de compra___________________________________
¡No olvide registrar su aparato!
Registre la garantía en nuestro sitio web para evitar retrasos
en la obtención de la cobertura de la garantía. Visite el
sitio web de Hatco: www.hatcocorp.com, elija el idioma
Español, seleccione el menú desplegable Support (Soporte)
y haga clic en “Warranty”(Garantía).
Horario de atención: 7:00 a.m. a 5:00 p.m., lunes a viernes
Hora Central (CT)
(Horario de verano—junio a septiembre:
7:00 a.m. a 5:00 p.m., lunes a jueves
7:00 a.m. a 4:00 p.m., viernes)
Teléfono: +1-414-671-6350
Puede encontrar información adicional si visita nuestro sitio
Web en www.hatcocorp.com.
Desecho correcto de este producto
Esta marca indica que este producto y sus componentes
electrónicos no deben desecharse con otros residuos
comerciales. Para evitar posibles daños al medio ambiente o
a la salud humana debido al desecho no controlado de
residuos, recicle en forma responsable para promover el
reuso sustentable de los recursos materiales. Para desechar
este producto y sus componentes electrónicos,
comuníquese con el proveedor en donde compró el producto
para conocer las normas de reciclaje ambiental seguro.
CONTENIDO

HDWCEM1-0822 19
INFORMACIÓN IMPORTANTE DE SEGURIDAD
ADVERTENCIA
PELIGRO DE DESCARGA ELÉCTRICA: Use
sólo repuestos Hatco originales cuando se
necesite realizar mantenimiento. En caso
de no utilizase repuestos Hatco originales,
se anularán todas las garantías y se puede
someter a los operadores del equipo a voltajes
eléctricos peligrosos, dando como resultado
descargas eléctricas o quemaduras. Los
repuestos Hatco originales están especificados
para operar en forma segura en los entornos
en los que se usan. Los repuestos de mercado
secundario o genéricos no cuentan con las
características que les permiten operar en
forma segura en los equipos Hatco.
RIESGO DE INCENDIO:
• Coloque la unidad a un mínimo de 25 mm
(1″) de paredes y materiales que sean
combustibles. Si no se mantienen las
distancias seguras, podría provocarse
combustión o decoloración.
• No utilice productos químicos agresivos
tales como lejía (o productos de limpieza
que contengan lejía), limpiahornos o
soluciones de limpieza inflamables para
limpiar esta unidad.
Asegure que los productos alimenticios han
sido calentados a la temperatura adecuada
para la seguridad de los alimentos antes
de colocarlos en la unidad. No calentar el
producto alimenticio de forma correcta
podría resultar en graves riesgos para la
salud. Esta unidad es sólo de mantenimiento
de productos alimenticios precalentados.
Esta unidad no debe ser utilizada por
niños o personas con capacidades físicas,
sensoriales o mentales disminuidas.
Asegúrese de los niños están supervisados
y manténgalos alejados de la unidad.
Asegúrese de que los usuarios de esta
unidad han recibido la formación necesaria
para garantizar el manejo de esta unidad de
forma segura y apropiada.
Sólo personal calificado debe realizar
mantenimiento en esta unidad. El
mantenimiento por parte de personal que
no esté calificado puede causar descargas
eléctricas o quemaduras.
Esta unidad no tiene piezas a las que el usuario
pueda realizar mantenimiento. Si necesita
realizar mantenimiento en esta unidad,
comuníquese con un agente de servicio
autorizado de Hatco o con el Departamento
de Servicio de Hatco al +1-414-671-6350.
ADVERTENCIA
PELIGRO DE DESCARGA ELÉCTRICA:
• Enchufe la unidad a un tomacorriente
adecuadamente conectado a tierra del
voltaje, tamaño y configuración del
enchufe correctos. Si el enchufe y el
tomacorriente no coinciden, comuníquese
con un electricista calificado para
determinar e instalar el voltaje y el tamaño
de tomacorriente correctos.
• La instalación de las unidades
empotradas debe realizarla un electricista
cualificado. La instalación del aparato
debe respetar todos los códigos de
electricidad aplicables. En el caso de
que la instalación no la lleve a cabo una
persona cualificada, la garantía quedará
anulada y podrían producirse descargas
eléctricas, quemaduras y daños a la
unidad y/o a su entorno.
• Desenchufe el cable de alimentación
o APAGUE el interruptor con fusibles/
cortocircuito y deje que la unidad se
enfríe antes de realizar ninguna operación
de mantenimiento o limpieza.
• NO sumerja ni sature la unidad con agua.
La unidad no es impermeable. No opere
la unidad si ésta se sumergió o saturó
con agua.
• La unidad no es a prueba de intemperie.
Coloque la unidad en interiores donde la
temperatura del aire ambiente sea de un
mínimode21°C(70°F).
• No limpie con vapor ni use agua en
exceso en la unidad.
• Esta unidad no tiene una construcción
“a prueba de chorros”. No use un
pulverizador de limpieza a chorro para
limpiar la unidad.
• No tire la unidad por el cable de
alimentación.
• No use la unidad si el cable de
alimentación está deshilachado o
desgastado.
• No intente reparar ni reemplazar un
cable de alimentación dañado. El cable
deberá reemplazarlo Hatco, un agente de
servicio Hatco autorizado o una persona
con calificaciones similares.
• No limpie la unidad cuando esté
energizada o caliente.
• No permita que se derramen líquidos
dentro de la unidad.
Lea la siguiente importante información de seguridad para evitar lesiones personales
o la muerte, y para evitar daños al equipo o la propiedad.

HDWCEM1-0822
20
INFORMACIÓN IMPORTANTE DE SEGURIDAD
ATENCIÓN
PELIGRO DE QUEMADURAS:
• Algunas superficies exteriores de la
unidad se calientan. Tenga precaución al
tocar estas áreas.
• Tenga cuidado al abrir los cajones: saldrá
aire muy caliente.
Coloque la unidad a la altura correcta del
mesón en un área que sea cómoda para su
uso. La ubicación debe estar nivelada para
evitar que la unidad o su contenido caigan
accidentalmente y ser lo suficientemente
firme para soportar el peso de la unidad y el
contenido.
AVISO
No apoye la unidad sobre uno de los paneles
laterales o sobre el panel posterior. Podría
dañar la unidad.
Use sólo limpiadores no abrasivos. Los
limpiadores abrasivos podrían rayar
el acabado de la unidad, estropear su
apariencia y hacerla susceptible a la
acumulación de suciedad.
Todos los Modelos
Todos los Cajones Térmicos de Hatco están fabricados con
materiales resistentes, rodillos de nylon de gran durabilidad,
guías correderas en acero inoxidable de 2,78 mm de espesor
y uniones sólidas. Cada uno de los cajones cuenta con
conductos de ventilación regulables para el control de la
humedad, un interruptor de alimentación encendido/apagado
(I/O), un mando de control de temperatura y un monitor
de temperatura. Cada cajón incluye bandejas estándar de
y de los laterales garantiza un mejor aprovechamiento de
la energía y las resistencias están garantizadas durante un
periodo de dos años. Todos los modelos de la serie HDW llevan
Modelo HDW-x
Los modelos HDW-x son unidades independientes disponibles
en modelos con uno, dos, tres y cuatro cajones. Las unidades
Las unidades con cuatro cajones están equipadas con patas de
HDW-x llevan instalado un cable de alimentación de 1829 mm
Conductos de
Ventilación
del Cajón
Interruptor de Alimentación Encendido/
Apagado (I/O)
Monitor de
Temperatura
Mando de Control de Temperatura
Modelo HDW-2
Modelo HDW-xN
Los modelos HDW-xN tienen todas las características de los
modelos independientes HDW-x, pero cuentan con un perfil
más estrecho para su colocación en espacios más reducidos.
Estas unidades están disponibles en modelos con uno, dos y
tres cajones.
NOTA: Para obtener información adicional sobre las patas
o las ruedas, consulte la sección OPCIONES Y
ACCESORIOS de este manual.
Modelo HDW-xB
Los modelos HDW-xB son unidades disponibles en modelos
con uno, dos y tres cajones.
Modelo HDW-xBN
Los modelos HDW-xBN tienen todas las características de los
modelos HDW-xB, pero cuentan con un perfil más estrecho
para su colocación en espacios más reducidos. Estas unidades
están disponibles en modelos con uno, dos y tres cajones.
Conductos de
Ventilación
del Cajón
Monitor de
Temperatura
Interruptor de Alimentación Encendido/
Apagado (I/O)
Mando de Control de Temperatura
Modelo HDW-2B
Modelos HDW-xBR
Los modelos HDW-xRB tienen todas las características de
los modelos HDW-xB pero tienen menor profundidad, lo que
permite su uso en espacios reducidos. Estas unidades están
disponibles en versiones de uno, dos y tres cajones.
DESCRIPCIÓN DEL MODELO
Other manuals for HDW Series
2
This manual suits for next models
17
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