HearingAble IRIS20 User manual
USER MANUAL
v1.10
Introduction
Features
Technical Specications
Preparation
- Conguration
- Ear Dome
- Battery
- How to Wear
Application Program
- How to install
- How to use
Precaution to Use
- Hearing Test
- Change the environment mode and
sound volume in the application program
- How to Adapt
Maintenance
- Maintenance method
- Cleaning method
- Battery management
- Operating condition
- Notices
- Troubleshooting guidelines
Warranty
- Warranty description
- Customer Service
Appendix
- Origin
- Certication
2
3
4
5
6
7
8
11
12
13
14
15
16
1
Contents
The technical specication of this
product can be changed without prior notice
2
Introduction
Thank you for purchasing our product, HearingAble IRIS20. IRIS20 is a personal sound amplier that
measures the hearing of the user and amplies the surrounding sound properly through automatic
tting by using the Bluetooth wireless technology of smartphone.
Purpose
This product is a hearing electronic device that amplies the surrounding sound, It helps the hearing
ability of user who lost his hearing.
Notice
For patients with middle ear infection, the use of this product can be limited . Please discuss with a
doctor before using. Regarding to the hearing of user, please consult with your specialist.
Scope
This user manual applies only to HearingAble IRIS20. *Some model names can be changed.
Introduction
3
Features
Speaker
Wax Filter
Battery Door
Tube
Mic.
Ear Dome
Bluetooth Version
Number of Channels
Max Output
Average Gain
Available Hearing Level
Battery Type
Battery Life
Weight
Color
Self Hearing Test (with App)
Mode (with App)
Volume (with App)
Power Control (with App)
Android Version
iOS Version
Ver. 4.1 Low Energy
20 ch (WDRC)
108 dB @ 300Hz
40 dB
Mild to Moderately Severe
IRIS20 Uses 312 Zinc Air Battery
90~130 hours
2.2 g
White / Gray
Yes
4 Types (Normal, Restaurant/Subway, Watching TV, Driving)
3 Steps (Low, Normal, High)
Yes
OS 4.4 or Later
OS 7.0 or Later / iPhone 4s or Later
4
Technical Specications
Conguration
Ear Dome
Battery
IRIS 20 1 each, Manual, Cleaning tool,
Ear Dome 2 each(Semi-closed),
2 each(Closed), Warranty card.
IRIS 20 uses 312 zinc air battry.
How to change the battery
1. Open the battery case and remove the used battery.
2. Remove the sticker of new battery and wait for about 1 minute.
3. After inserting new battery, check whether the positive (+) terminal has been inserted correctly.
4. Close the battery case.
Attached to the product
The ear dome protects the ear to avoid the strain when wearing the product
and prevents the weakening output due to the wax.
5
Preparation
6
How to Wear
Order of Wearing
*Note : Do not insert the product inside
the ear without attaching the ear dome.
Clean the ear of user before wearing and check if the battery case is closed.
Step 1: Insert the speaker of product to the most comfortable position gently.
Step 2: Span the other part of product inside the ear ap.
Step 3: Push the speaker inside the ear at maximum.
(The accurate function shall be guaranteed when the speaker is worn deep inside the ear.)
Preparation
How to install
7
Contents
1. Android Phone
Available for installation/use only for smartphones with OS Ver.4.4
or later. Search“hearingable”at the Google Play Store installed
in the smartphone.
2. iPhone
Available for installation for iPhones with iOS Ver.7.0 or later and
iPhone 4S or later. Search“hearingable”at the App Store
installed in the iPhone. Install according to the guideline.
8
Application Program
this is the preparation screen to register the product
on application program.
- Press [Yes] to register the product.
- If you press [No], only some of the functions will be
available for use.
this is the search screen to register the product on
application program.
- Use the following method to search the product.
1) Check if Bluetooth is ON.
2) Open the battery case and insert the battery, and
close it again.
3) Press [SCAN] to search the device.
9
The product registration has
been completed.
- Press [Yes] to register other direction
production additionally or press [No]
to go next step.
- After completion of product
registration, go to the hearing test.
Direction of product to conduct
the hearing test.
- Select (Left/Right) and press [START]
to conduct the hearing test.
Notices for hearing test
1) The hearing test should be
conducted in a silent place.
2) The required time for hearing test
is about 3 minutes.
Application Program
10
For details, Please visit
www.hearingable.com
This is the screen to set the hearing
test and product suitable to users.
- If the sound goes on the product,
press the round button in the center.
If you hear a sound, press it.
-When the test is completed, move to the next screen.
-You will repeat this process several times in order to
test various audio frequencies.
-This test is very important to determine the optimal
settings for your product.
Now, you can use all functions of the product.
-Your test has now been completed and your product
is ready to be used.
-The environment mode located on the main screen is
now customized according to your hearing test results.
-From the main screen, you will be able to change
the product mode to match the appropriate
environment.
Application Program
Hearing Test
How to Adapt
Change the environment mode and sound
volume in the application program
11
Precaution to Use
IRIS20 is the product that uses the result of hearing test of a user and amplies the sound.
Please check the following matters to proceed with the accurate hearing test.
- The hearing test should be done in a quiet place.
- Before the hearing test, check if the speaker of the product has been inserted deep inside the ear.
- Please press the button even when you hear the small sound at your hearing test.
After the hearing test, if its result is applied to the product, you can use the
product without an application program.
IRIS20 requires a period of adapting to the product equivalent to other hearing aid products.
Please check the following matters for your eective adaptation.
- At your rst use, please start in a quiet, familiar environment.
- Please use the product for 1 to 2 hours a day for the rst week, and after the rst week,
you may gradually increase to about 2 to 3 hours a day.
- It is natural if you hear your voice louder than before wearing. Please try to adapt to your voice.
- Please take a break for a while if you feel tired during its use, and use it later.
IRIS20 uses the application program to support ve modes per environment and three kinds of
sound volume. These functions can be adjusted on the basis of the result from the hearting test for a
user, which helps the ability to hear under various environments. However, it is not helpful for the
hearing of a user if the user uses the product continuously at the setting besides the result of the
hearing test. (normal environment mode / normal level of sound volume) In order to prevent this,
IRIS20 will be readjusted automatically to a setting (normal environment mode / normal level of
sound volume) for the result of the hearing test if the battery is replaced.
12
Maintenance method
Cleaning method
Maintenance
One of the main causes of product failure can be the earwax. The wax lter is used to prevent it
from entering into the product. To prevent failure, use the cleaning brush to clean the product
everyday. It is recommended to clean it before wearing the product while the wax is dry.
In addition, make sure to replace the wax lter regularly.
Maintenance
Use a soft dry cloth or cleaning brush to clean the product. To prevent it from falling or breaking,
clean it in an area with a soft bottom. Never use water or other forms of liquid to clean.
Battery Management
Operating Condition
Notices
13
Contents
The performance of the product can be changed according to the quality of the battery in use.
1) It is recommended to use high quality batteries. It prevents the failure of product in advance.
2) When not used, remove the battery or turn the power o from the application program.
3) It is recommended to remove discharged battery from the product.
The materials leaked from the battery may cause it to shutdown.
The proper operating temperature is -20~60℃. For the long term storage, store at less than
85% of relative humidity. Available to use under air pressure of 500~1100 hPa.
1) The corresponding wireless equipment may cause electronic wave interference.
2) As the corresponding wireless device has the possibility of causing electronic wave
interference, services related to life safety are not available.
14
Maintenance
Troubleshooting guidelines
Symptoms
No sound
No battery
Malfunction or lack of battery
Battery direction has changed
Foreign materials in the mic. hole or speaker
No external abnormality
No battery
Lots of earwax
Sound volume is set "low"
Foreign materials in the mic. hole or speaker
Change of hearing
The product has been loosely inserted
The ear cap has not been attached correctly
Inaccurate hearing test
Severe hearing loss
The product inserted loosely
Lots of wax
The ear cap has not been attached correctly
Broken ear dome
Broken ear dome
Product broken
Android Phone
iPhone
Replace with new battery
Replace with new battery
Insert after checking the direction of battery
Clean foreign materials with cleaning brush
Inquire the Customer Service
Replace with new battery
Consult with a doctor
Adjust the size of sound on application program
Clean foreign materials with cleaning brush
Consult with a doctor
Replace with new battery
Inquire Customer Service
Available only for devices with iOS 7.0 or later/ iPhone 4S or later
Activate Bluetooth function of iPhone
Available only for smartphones with OS Ver.4.4 or later
Activate the function of Bluetooth of smartphone
Take the product out of the ear, and wear it
again deep inside the ear with a correct method
Replace with new ear dome provided with purchase
Assemble cap to cover the speaker completely
Adjust the hole of speaker to coincide with the hole of ear cap precisely
Assemble cap to cover the speaker completely
Adjust the hole of speaker to coincide with the hole of ear cap precisely
Retry the hearing test of application program
or consult with a doctor
Take the product out of the ear, and wear it
again deep inside the ear with correct method
Implement the hearing test at a quiet place again
IRIS20 is suitable for a person with hearing
impaired in mild to moderate severe
Not
sufficient
sound
Howling
(Beeping sound)
Abnormal sound
(Incorrect,distorted sound)
Application program
not installed
/not operated
Causes Effects
Warranty description
15
Warranty
1) The responsibility for all problems occurred when purchasing without checking the specication
of the product correctly will be charged to the purchaser.
2) The request for return is acceptable within 3 days after purchase.
(Only when the box is not damaged)
3) If the box is opened and it is judged that the value of the product has been reduced,
it will not be possible to return it.
4) For failures occurring during normal use within the guarantee period, the repair will be provided for free.
with the following exceptions:
- Failure or damage due to careless handling of user or wrong methods.
- Failure or damage due to repair, modication, disassembling, or cleaning at will of user.
- Failure due to natural disasters such as re, earthquake, ood, or lightening.
- Failure or damage due to falling, impact, pressure, dust, clay, sand, ooding etc.
- Failure or damage due to careless storage (in high humidity, extreme cold)
- Failure or damage due to the use of consumables except for genuine parts.
- When not possible to verify the authenticity (when the serial number is damaged)
5) Other compensation criteria for repair, exchange, or refund of product is based on the consumer
compensation criteria notied by the Economic Planning Board.
Customer Service
Warranty period : 1 year after purchase for free.
Website : www.hearingable.com
South Korea l MicroTech System, Inc (031-303-5800)
A-1102, 16, Deogyeong-daero 1556beon-gil, Yeongtong-gu, Suwon-si, Gyeonggi-do, South Korea
USA l Customer Support
1-201-742-5252
Origin
Certication
16
Appendix
Developer : Microtech System, Inc
USA Importer/Distributor : Life Enterprise Global LLC (3 Sperry Rd, Faireld, NJ 07004)
Manufacturer : NewSound Technology Co., Ltd. (China)
CE Statement
This product is CE marked according to the provision of the Council Directive 93/42/EEC.
Here by NewSound Technology Co.,Ltd declares that this product is in compliance with
the essential requirements and other relevant provisions of Directive 93/42/EEC.
KCC ID : MSIP-CMI-ZMO-IRIS20 FCC ID : 2AI45-IRIS20
기종별 사용자 안내문
B급기기
(가정용 방송통신기자재)
이 기기는 가정용(B급) 전자파적합기기로서 주로 가정에서 사용
하는 것을 목적으로 하며, 모든 지역에서 사용할 수 있습니다.
기기의 명칭 : 특정소출력무선기기 (무선데이터 통신시스템용 무선기기)
모델명 : IRIS20
인증번호 : MSIP-CMI-ZMO-IRIS20
인증받은자의 상호 : (주)마이크로텍시스템
제조년월 : 년 월
제조자 및 제조국가 : NesSound Technology Co., Ltd / 중국
해당무선설비는 운용 중 전파혼신 가능성이 있음
FCC Warning
Note
FCC Warning
This device complies with part 15 of the FCC Rules.
Operation is subject to the following two conditions:
(1) This device may not cause harmful interference, and
(2) this device must accept any interference received,
including interference that may cause undesired operation.
This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to part 15 of the FCC Rules.These limits are designed to provide reasonable protection against
harmful interference in a residential installation.
This equipment generates uses and can radiate radio frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful interference to radio communications. However,
there is no guarantee that interference will not occur in a particular installation.
If this equipment does cause harmful interference to radio or television reception, which can be
determined by turning the equipment o and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit dierent from that to which the receiver is
connected.
Consult the dealer or an experienced radio/TV technician for help.
Any changes or modications not expressly approved by the party responsible for compliance could
void the user's authority to operate the equipment.
ThedevicehasbeenevaluatedtomeetgeneralRFexposurerequirement.
Thedevicecanbeusedinportable exposureconditionwithoutrestriction
17
Contents
FDA Information
Children with hearing loss
Appendix
18
Good health practice requires that a person with a hearing loss have a medical evaluation
by a licensed
physician (preferably a physician who specializes in diseases of the ear)before purchasing a hearing
aid. Licensed physicians who specialize in diseases of theear are often referred to as otolaryngolo-
gists, otologists or otorhinolaryngologists. The purpose of medical evaluation is to assure that all
medically treatable conditions that may aect hearing are identied and treated before the hearing
aid is purchased. Following the medical evaluation, the physician will give you a written statement
that
states that your hearing loss has been medically evaluated and that you may be considered
a
candidate for a hearing aid. The physician will refer you to an audiologist or a hearing aid dispenser, as
appropriate, for a hearing aid evaluation. The audiologist or hearing aid dispenser will conduct a
hearing aid evaluation to assess your ability to hear with and without a hearing aid. The hearing aid
evaluation will enable the audiologist or
dispenser to select and t a hearing aid to your individual
needs. If you have reservations
about your ability to adapt to amplication, you should inquire about
the availability of a trial-rental or purchase-option program. Many hearing aid dispensers now oer
programs that permit you to wear a hearing aid for a period of time for a nominal fee after which you
may decide if you want to purchase the hearing aid. Federal law restrictsthe sale of hearing aids to those
individuals who have obtained a medical evaluation from a licensed physician. Federal law permits
a fully informed adult to sign a waiver
statement declining the medical evaluation for religious or
personal beliefs that preclude
consultation with a physician. The exercise of such a waiver is not in
your best health
interest and its use is strongly discouraged. A hearing aid will not restore normal
hearing
and will not prevent or improve a hearing impairment resulting from organic conditions.
Use of
a hearing aid is only part of hearing habilitation and may need to be supplemented
by auditory training
and instruction in lip reading. In most cases, infrequent use of a hearing aid does not permit a user
to attain full benet from it.
In addition to seeing a physician for a medical evaluation, a child with a hearing loss should be directed
to an audiologist for evaluation and rehabilitation since hearing loss may cause problems in language
development and the educational and social growth of a child. An audiologist is qualied by training and
experience to assist in the evaluation and rehabilitation of a child with a hearing loss.
IRIS20 is a personal sound amplifierthat measures
the hearing and amplifies the surrounding sound properly
through Automatic fittingby using the Bluetooth
wirelesstechnology of your smart-phone.
www.hearingable.com
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