Heat & Glo CURVE 100 User manual

7/2013 Heat & Glo • 7076-250B 1
CURVE 100 Wood Stove
Australian Owner’s Manual Installation and Operation

2 Heat & Glo • 7076-250B 7/2013
Curve 100
Hearth & Home Technologies welcomes you to our tradition
of excellence! In choosing a Heat & Glo appliance, you have
our assurance of commitment to quality, durability, and per-
formance.
This commitment begins with our research of the market,
including ‘Voice of the Customer’ contacts, ensuring we
make products that will satisfy your needs. Our Research
and Development facility then employs the world’s most
advanced technology to achieve the optimum operation of
our stoves, inserts and fireplaces. And yet we are old-fash-
ioned when it comes to craftsmanship. Each unit is meticu-
lously fabricated and surfaces are hand-finished for lasting
beauty and enjoyment. Our pledge to quality is completed
as each model undergoes a quality control inspection.
We wish you and your family many years of enjoyment in the
warmth and comfort of your hearth appliance. Thank you for
choosing Heat & Glo.
and Welcome to the Heat & Glo Family!
OVERALL AVERAGE EFFICIENCY BURNING HARD-
WOOD
(WHEN TESTED IN ACCORDANCETO AS/NZS 4012)
62%
AVERAGE PARTICULATE EMISSION FACTOR BURN-
ING HARDWOOD
(WHEN TESTED IN ACCORDANCE TO AS/NZS 4013)
1.4 g/kg
MAXIMUM AVERAGE HEAT OUTPUT BURNING
HARDWOOD
3.9 kw
APPROVED FUEL
BURN ONLY HARDWOODWITH A MOISTURE CON-
TENT LESS THAN 25% (dry basis).
WETBACK - ALL MODELS
MANUFACTURED BY
Wetbacks are NOT an approved option and must
not be tted.
NOTE: Performance may vary from test values
depending on actual operating conditions.
This appliance has been TESTED TO
AS/NZS4013 for Hardwood by HRL Technology
Report # HCMG/13/013
Date tested: May 2013
INSTALLATION DATE
INSTALLATIONS TO COMPLY WITH AS/NZS4013 AND
WILL REQUIRE A BUILDING CONSENT
IMPORTANT: Read all instructions carefully before starting installation. Failure to follow these
instructions may result in a fire hazard and will void the warranty.
• Fig. 7.1,8.1,13.1,14.1,14.2 and Table 1,2 relate to installations with tested flue systems; as per AS/NZS
2918:2001 - Appendix F, with a ceiling angle between 0° - 30° inclusive.
• For installations with a ceiling angle greater than 30°, refer to Fig. 14.2 and AS/NZS 2918:2001 4.6.3(b)
• Ceiling Plate may vary in size depending on ceiling angle. Please specify ceiling pitch prior to ordering the
ceiling plate.
• Heat & Glo Curve 100 wood burner’s are tested and approved to the N.Z. National Environmental Stan-
dards;
Curve 100 Hardwood Certified
Particulate Emissions = 1.4 g/kg Space Heating Efficiency = 62%

7/2013 Heat & Glo • 7076-250B 3
Curve 100
Congratulations ......................................................2
Serial Number Label...............................................2
Section 1: Technical Data
A. Installation .................................................4
B. Safety ........................................................4
C. Type Plate .................................................4
Section 2: Installation & Assembly
A. Positioning your Wood Burning Stove.......5
B.
Vertical Venting..........................................5
C. Horizontal Venting .....................................5
D. Leveling the Unit........................................5
E. Position Near to Non-flammable Walls......5
F.
Distance to Furniture .................................5
G. Removal of Curve from Pallet....................8
H. Component Pack .......................................8
Section 3: Dimensions & Clearances
A. Appliance Dimensions ...............................6
B. Floor Protector...........................................7
C. Hearth Requirements ................................7
Section 4: Operation
A. General Use ..............................................9
B. Lighting Instructions...................................9
C. Your First Fire............................................9
D. Fuels..........................................................9
E. Primary Air.................................................10
F. Upper Air Control.......................................10
G. Secondary Air ............................................11
H. Airwash System.........................................11
I. Front Door Handle Operation ....................11
J. Front Door Seal .........................................11
Section 5: Chimney Systems
A. Gen. Instructions for Flue System .............12
Section 6: Maintenance
A. Ash Drawer................................................15
B. Refractory ..................................................15
C. Baffle Material............................................15
D. For Proper Burn.........................................15
E. Coated Surfaces........................................15
F. Cleaning Your Glass..................................15
Section 7: Troubleshooting................................16
Section 8: Reference Materials
A. Warnings ...................................................17
B. Warranty Policy .........................................18
C. Contact Information ...................................20
TABLE OF CONTENTS
Safety Alert Key:
• DANGER! Indicates a hazardous situation which, if not avoided will result in death or serious injury.
• WARNING! Indicates a hazardous situation which, if not avoided may result in death or serious injury.
• CAUTION! Indicates a hazardous situation which, if not avoided, may result in minor or moderate injury.
• NOTICE: Indicates practices which may cause damage to the appliance or to property.

4 Heat & Glo • 7076-250B 7/2013
Curve 100
A. INSTALLATION
The house owner is responsible for ensuring that all neces-
sary national and local safety measures are observed during
installation and fitting and also responsible for observing the
fitting and operating instructions detailed in this manual.
When you install any kind of fireplace or stove, you must
inform the local authorities. You are also responsible for call-
ing in a chimney sweep to inspect and authorize the instal-
lation.
To ensure best-possible functionality and safety for your
installation, we advise you to call a professional fitter. Our
Hearth and Home Dealer will be able to recommend a quali-
fied fitter in your area. For information on Hearth and Home
Dealers, please go to www.hearthnhome.com.
As a reminder, all local regulations, including those refer-
ring to national and European Standards need to be com-
plied with when installing the appliance.
B. SAFETY
Any changes made to the product by the dealer, installer
or user could result in the product and safety functions not
functioning as intended. The same applies to the fitting of
accessories or extra equipment not supplied by Hearth and
Home. This could also be the case if parts that are neces-
sary for the operation and safety of the stove are dismantled
or removed.
External surfaces of the appliance get hot during use and
can cause burns. Use caution around the unit even when
the unit does not appear to be in use. Different materials
can hold heat for different lengths of time.
In the event of a chimney fire, keep the front door close,
close all air controls, evacuate the structure and call the
local authorities from a safe location.
C. TYPE PLATE
All Heat & Glo wood-burning stoves are fitted with a serial
plate, that specifies the approval standards and the dis-
tance to flammable materials.
Note: Be aware of the use of exhaust fans when operating
in the same room or space as the appliance, which could
affect the draft of the appliance.
1
1 Technical Data

7/2013 Heat & Glo • 7076-250B 5
Curve 100
A. POSITIONING YOUR WOOD BURNING STOVE
The wood burning stove must be set up so the stove, flue
connection, flue pipe, and chimney system can be cleaned
and serviced. Consideration should also be made when
locating the appliance in the home due to the supply of
combustion air requirements. Depending on the chosen
installation method, supplied combustion air may be
taken from the outside using the adapters provided, or
from beneath the unit by removing the cover plate on the
inlet hole. To remove the cover or install the outside air
adapter, remove the back panel. The cover plate is located
near the bottom and retained with four screws.
Out of the box, the appliance without the additional weight
of the venting system or fuel load weighs nearly 100
kilograms. Make considerations for the weight of the
system when locating the unit in the desired location. If
the load bearing characteristics of the structure are difficult
to determine or there is concern that the structure will not
adequately support the system, a distribution plate should
be used. Contact your Curve Wood Stove dealer with
questions.
B. VERTICAL VENTING
When venting the appliance vertically, follow the venting
manufacturer’s instructions and requirements. To aid in
the ease of installation, the flue attachment ring can be
removed from the appliance and attached to the venting.
Make sure the realignment with the bolts is correct prior to
completely securing the vent to the attachment ring. Slip
the cover ring (provided in the component pack) up the flue
and reattach the flue attach ring to the appliance. Slip the
cover ring down the flue and set on top of the appliance.
C. HORIZONTAL VENTING
When venting the unit horizontally, remove the back panel
of the unit. Next, remove the cast flue attachment ring
in the top of the appliance using the four bolts used to
secure it in shipping. Remove the rear cover plate that
can be seen in the back of the unit once the back panel is
removed. Install the rear cover plate over the vertical outlet
hole in the top of the unit using the four bolts that were
used to secure the cover plate when installed on the rear
of the unit. Install the cast flue attachment ring on the rear
of appliance using four bolts. Knock out the two panels on
the back panel so the flue attachment ring can slip through
it. Attach the back panel back onto the appliance using
the same fasteners. Install the venting per the venting
manufactures specifications. Place the top cover plate
(located in the component pack) over the hole in the top of
the appliance for a finished look.
This unit is suitable for installation in a shared flue.
D. LEVELING THE UNIT
Four leveling bolts have come installed on the unit.
Following installation, adjustments can be made to the
heights of the four bolts from the top of the base pan. Use
a hex head bit to adjust the height of each of the four legs.
When in its final state, the unit should be secure and not
rock.
E. POSITION NEAR TO NON-FLAMMABLE WALLS
When positioning near a non-flammable wall, we recom-
mend you keep a minimum distance of 50 mm between the
rear of the product and the
wall for cleaning purposes.
F. DISTANCE TO FURNITURE: 1000 mm
But please check to avoid furniture or other furnishings
being dried out due to being too close to the stove.
G. REMOVAL OF CURVE FROM PALLET
1. Remove the two 11 mm bolts holding the brackets in the
front and rear of the base on the unit, this requires holding
the bolt on the bottom side of the pallet as shown in picture
below on right
2. Tilt unit back unit the front bracket is able to tilt forward
and be removed from bottom of unit, repeat tilting forward
and removing rear bracket. (the brackets need to swing
down and slightly back in order to be pulled from unit)
3. Unit can now be moved off pallet.
2
2 Installation & Assembly
H. COMPONENT PACK
The component pack contains the following:
• Manual
• Gloves
• Outside air connecting plate
• Top adapter ring
• Top flue cover plate
• Outside air screen

6 Heat & Glo • 7076-250B 7/2013
Curve 100
A. APPLIANCE DIMENSIONS
985.0
476.0
42.5
262.0
43.5678
43
1145.0
308.0
368.0
592.0
155.0
144.0
A
A
c
k 2
r
e
A
508.0
364.0
191.1
3
3 Dimensions & Clearances

7/2013 Heat & Glo • 7076-250B 7
Curve 100
DESCRIPTION
Pioneer Double Flue Mounted Shield Universal
Shall be Fitted
With Double Flue
Shield Fitted
A Min. Clearance from back of unit to rear wall 125
B Min. clearance from center of spigot to rear wall 298
C Min. distance from front of base to floor protector front 300
D Min. floor protector front width 500
E Min. distance from rear wall to front of floor protector 789
F Min. distance from unit side to side wall 225
G Min. clearance from center of spigot to side wall 479
B. FLOOR PROTECTOR
Heat & Glo Curve 100 does not require a insulating Floor
Protector, as they are tested and comply with the minimum
Floor Protector requirements of AS/NZS 2918:2001.
Note:
▪The minimum Floor Protector sizes are specified in the
clearance chart, see Table 1 & 2.
▪A Floor Protector can include ceramic tiles with grouted
joints fixed directly onto a wooden floor or a sheet of tough-
ened glass, panel steel or any other non combustible mate-
rial laid directly onto a wooden floor.
NOTE: HEAT SHIELD REQUIREMENTS FOR HEAT SENSITIVE WALLS
Clearances may be reduced by provision of an appropriately located heat shield refer to AS/NZS 2198:2001 3.2.3
TABLE 3.1
Table 1
C. HEARTH REQUIREMENTS
Fig. 7.1
PARALLEL POSITIONING
FLOOR PROTECTOR
B
C
D
FEA
G
REAR WALL
SIDE WALL
REAR WALL
▪If installed directly onto a concrete slab, the concrete slab
can be considered as the floor protector,but must maintain
the minimum measurement listed.

8 Heat & Glo • 7076-250B 7/2013
Curve 100
DESCRIPTION
Pioneer Double Flue Mounted Shield Universal
Shall be Fitted
With Double
Flue Shield
Fitted
A Min. clearance from firebox corner to corner walls 225
B Min. distance from center of spigot to corner walls 444
C Min. distance from corner wall to floor protector front 968
D Min. floor protector projection from corner wall 615
E Min. floor protector front width 500
F Min. overall floor protector depth 1119
Table 2
Fig. 8.1
CORNER POSITIONING (45°)
FIREBOX INSTALLATION
1. If a separate floor protector is being used position now. Place the firebox on the floor protector to suit the minimum
installation clearances. (See Fig 3 or 4).
2. Seismically restrain the firebox and the floor protector to the floor.
3. Fit 2 x 6mm fixings suitable for the floor material. DO NOT over tighten.
4. Fit timber trim pedestal edging to front and back of base (optional).
A
D
E
F
C
FLOOR PROTECTOR
CORNER WALL
CORNER WALL
B

7/2013 Heat & Glo • 7076-250B 9
Curve 100
A, GENERAL USE
The Curve 100 Wood Stove is designed and tested for intermittent
use. This means that it is not designed for or recommended to
burn continuously for 24 hours.
This is a wood burning stove, the front, sides, and top will get
hot. Please use caution when you are near the fire especially
when it is burning.
Disposal of ashes and coals should always be in a non-com-
bustible container. Never put coals or embers into a flammable
container, even when they do not appear to be hot. Coals can
hold heat for extended periods of time and may cause damage if
improperly disposed of.
Prior to the start of the burn season or following extended peri-
ods of non-use, you should inspect the firebox, flue connections,
and chimney system for debris and obstructions. Clean as neces-
sary. Contact your chimney sweep if needed.
Modification to your Curve appliance is prohibited, will void the
warranty, and may cause unsafe conditions during use. Certain
accessories are approved and available from your local Curve
Wood Stove Dealer.
Use only approved replacement parts available from your Curve
Wood Stove Dealer.
B. LIGHTING INSTRUCTIONS
Use paper or lighting briquettes and small pieces of wood to light
fire. Place the paper first in the bottom of the fire box and stack the
lighting briquettes or small pieces of wood on top of the paper. Do
not fill the firebox higher than the holes in the rear of the fire box.
(Fig. 10.1).
Light the paper and leave the door open slightly. As the small
pieces of wood are burning add slightly larger fuel on top of burn-
ing and fuel. Pull both air controls out and close the door. After
15-30 minutes or when good fire is established, close the lower
air control (it is located on the left side) by pushing it in completely.
When loading more wood during use, this control may need to be
pulled out to add more air under the fire.
C. YOUR FIRST FIRE
During the first firing of the Curve it is to be expected to smoke and
give off unpleasant fumes. This is caused by the paint curing on the
coated surfaces. Make sure the room is well ventilated to reduce
the inhalation of these fumes. After this first fire the smoking and
unpleasant smell should greatly diminish.
As the paint cures, the rope seal on the door may stick to the face
making it difficult to open the front door. To aid in the curing process,
open the front door every 5 – 10 minutes for the first one to two hours.
This will keep the seal from forming a bond to the face as the coating
cures completely.
For the duration of this fire keep both air controls in the completely
open position to ensure hot burn to cure stove.
D. FUELS
The Curve 100 wood stove is designed to burn a wide
range of firewood species. In general hardwoods are
better for heating since they burn more evenly. When
operating the unit with different types of fuels, refer to
operating the wood stove section for more information.
Consult the internet for specific heating values of different
species of firewood.
The optimal size of firewood for the Curve 100 wood
stove is 25 cm long and 6 cm – 12 cm in diameter when
split. Some varieties of fuels may perform better when
split smaller. When establishing a fire, it is helpful to have
a variety of different diameters in order to heat the flue up
quickly and establish the draft.
Fuels should be stored in locations protected from rain
and excessive moisture. Well seasoned firewood may take
1 -2 years to dry out. Well ventilated areas protected from
environmental elements aid in preparing the fuel faster. If
the fuel is stored outside, it is recommended that it is stored
inside a few days before use to allow the fuel to warm up to
room temperature.
Firewood and combustible items should NEVER be
stored below the firebox. Make sure the proper clearance
to flammable materials is maintained for all fuel storage.
The firewood used should have a moisture level less
than 20%. The Curve 100 wood stove will yield its best
performance if the moisture content is between 15%
and 18%. Moisture levels above 20% can have adverse
environmental effects because of the inefficient burn.
Moisture levels below 15% will burn faster resulting in
shorter burn times. To determine whether your fuel is too
wet, knock it on a hard surface. If it is too wet, the sound
produced will be dull.
Burning wet wood reduces the amount of heat output
into your home because it is turning the water into steam
and venting it out your chimney rather than producing
gases that are burned up in the secondary system. It
also increases the amount of soot on the glass and in the
chimney system. It is inefficient and produces pollution.
Improper use including the use of illegal fuels may cause
pollution and can damage the appliance. Improper use
will void the manufactures warranty. Never burn treated
or painted wood, chipboard, glued or laminated materials,
wood from salt water, plastics, trash, or chemically treated
paper.
4
4 Operation

10 Heat & Glo • 7076-250B 7/2013
Curve 100
dd l l f l k d b h
Add paper to back of firepot making sure to not block lower air
inlet with paper
Add small pieces of wood on top of paper allowing for air flow
between pieces
Add larger log on top of pile making sure it does not go above the
upper intake hole.
Fig. 10.1: Proper Fill and Start-up Configuration
Secondary Holes
Lower
Intake Holes
E. PRIMARY AIR
(Lower Air Control) (Fig. 10.2)
The primary air is controlled by the lever on the left side of
the appliance. When the control arm is pushed in, less air
is allowed into the firebox below the fire. When the control
arm is pulled out, maximum air is allowed in under the
fire. This lever is to be used during start up and refueling.
If this air control remains open (pulled out) then you will
have reduced burn times or a potential to overheat the
appliance.
F. SECONDARY AIR (Fig. 10.2)
The upper air control is controlled by the lever on the right
side of the appliance. When the control arm is pushed
in, less air is allowed into the firebox through this system.
When the control arm is pulled out, maximum air is allowed
through the system. The function of this air control is to
regulate the burn rate of the fire and provide air for the air
wash system to keep the front glass (also side glass for the
Curve 300 series) clean.
When the upper air control is closed and air is reduced
to the air wash system, the glass will soot up. This is
normal and to be expected. To help clean the glass off,
add additional fuel to the fire, pull out the upper air control
and pull out the lower air control lever for 15-30 minutes
to establish a hot fire. A hot fire with the upper air control
open will aid in cleaning the glass.
Lower
Intake Control
Upper
Intake Control
Fig. 10.2: Air Control

7/2013 Heat & Glo • 7076-250B 11
Curve 100
G. SECONDARY AIR
This unit is equipped with a secondary combustion system
that cannot be regulated. The purpose of this secondary
system is to provide air that will mix with the combustion
gasses and burn them. This reduces the amount of debris
and gasses being let out into the environment ensuring a
clean burn.
H. AIRWASH SYSTEM
An air wash system is built into the appliance and is
controlled by the upper air control on the right side of the
appliance. For models with three glass panes, each one
has a dedicated orifice for the airwash system. Even with
this air wash system, the glass panes will get dirty and
have build up. This is normal and can be cleaned using
a simple glass cleaner. Alternate glass cleaning products
specifically designed for cleaning glass panes on wood
burning stoves may be available from your dealer. Contact
them directly for product availability.
I. FRONT DOOR HANDLE OPERATION (Fig. 11.1)
To open the front door, pull the lever located directly
below the front glass left to right (be sure to wear the glove
provided if the unit is hot). Carefully swing the door open
from right to left. To close the door swing it shut from left
to right and close by pushing the handle from right to left.
When securing the front door closed, make sure both the
top and bottom hooks engage the pins on the right side of
the door.
First pull leŌside of handle away from unit
J. FRONT DOOR SEAL
The front door has a non-combustible rope which creates
a tight seal for the firebox. The first time you open the
front door and close it, the gasket may be stiff and the door
difficult to close.
Following the first fire, the gasketing will relax which will
allow the door to be closed easily for normal use which
provides a tight seal. This seal is critical for proper air
regulation in the firebox for safe and efficient burn. Though
this material is a high quality material specifically designed
for wood burning appliances, it is subject to normal wear
and tear and should be replaced if burn times are reduced
or there is concern of leakage.
The seal is subject to damage from excessive cleaning or
by debris being closed in the door. If there is a concern of
leakage, use a thin piece of paper, place against the gasket
in the area of concern, close the door and latch shut,
then gently tug on the paper. If the paper comes right out
without any resistance, the seal should be replaced.
Then swing door open to tŚĞůĞŌ
Fig. 11.1: Door Handle Operation

12 Heat & Glo • 7076-250B 7/2013
Curve 100
A. GENERAL INSTRUCTIONS FOR FLUE SYSTEM
▪Flue pipe installed crimp/narrow end down
▪Outer casings installed crimped/narrow end up. (Critical
when exposed above the roof)
▪Inner casings - direction not critical
▪Flue pipes - seal all joints including firebox spigot.
- fix with a minimum of 3 stainless steel rivets
▪Flue pipe spacers - affix to flue pipe
▪Flue system termination point - Refer to AS/NZS
2918:2001 4.9.1.
▪Flue pipe shall extend not less than 4.6m above top of
the floor protector as per
AS/NZS 2918:2001 4.9.1(a)
▪Façade or chase systems - same rule applies as above.
▪Roof penetration and flashing method refer to NZ Building
Code E2.(From 01/07/05)
Note: These instructions apply to 150mm diameter flue
pipe systems as tested to AS/NZS 2918:2001
1. Either locate the appliance in position or by measuring at
the ceiling mark the flue pipe centre position. Check that
the outer casing is unobstructed through the attic space
or roof area.
2. Spike the centre with a nail. Transfer this position to the
next surface above. Plumb bob/laser.
3. Cut out the ceiling penetration hole – square or rectangle
– short axis equals outer casing diameter plus 50mm, long
axis as required. Perform the same at the roof penetration.
4. Frame out the hole with minimum 75 x 50 timber or as
required for roofing material. Minimum requirement at
roof penetration see NZ Building Code E2 Acceptable
Solution (from 01/07/05).
5. Install the outer casing so that :-
(i) lower end is flush with the underside of the ceiling
material and
(ii) with the addition of metal “L” brackets, affix to the outer
casing at 90 degrees secure the outer casing centrally
to the ceiling and roof nogs. Alternatively substitute
the “L” brackets for 25mm thick non heat sensitive
packers. Secure the outer casing through the packers
with horizontal fixings to the nogs. Refer to the General
Instruction for termination height. The option of outer
casing slips to be taken into account.
6. Flash the outer casing to the roof material with the
appropriate approved flashing.
7. If using an outer/inner casing combination, now install
the inner casing ensuring it extends a minimum 200mm
above the high side of the roof penetration. If not using a
combination see ‘11’ below.
8. Refer to Firebox Installation, points 1 & 2.
9. Prepare the ceiling plate and place upside down over the
flue spigot.
10. Install the flue pipes by preferred method – either up or
down the outer casing. Affix each length per the notes in
General Instructions (above). Extend the flue pipe above
the outer casing to suit the casing cover/cowl assembly.
11. If the inner casing has not been installed, install now.
Refer to 7 above for minimum height.
12. Install the cowl assembly, i.e. Top spacer, casing cover
and cowl.
13. Position and secure the ceiling plate with the screws and
spacers.
14. Wipe the flue pipe to remove finger marks.
15. Refer to Firebox Installation, point 3.
16. If flue offset is required, refer to AS/NZS 2918:2001 4.1
5
5 Chimney Systems

7/2013 Heat & Glo • 7076-250B 13
Curve 100
Drawing not to scale
12
Tested flue systems, as per AS/NZS 2918:2001
Fig. 5 ADD Cowl
Casing Cover
Spider Bracket
oversized casing cover
is necessary
minimum 25mm gap
between flue pipe casing &
combustible material
Non combustible material
Hebel block or 12mm
Promina board or similar
under the flashing
25 25
Approved Flashing
Roof Line
Inner Casing 200mm
above roof line
Outer Casing
Inner Casing
25 Internal Swage
25 25
12.5
V ented
Ceiling Plate
Pioneer
Double Flue
Shield
Flue Pipe
C
L
C L
Heat & Glo Curve 100
Floor
Protector
Fig. 13.1
FLUE PENETRATION

14 Heat & Glo • 7076-250B 7/2013
Curve 100
150


AS/NZS2918:2001

Un-tested flue with sloped ceiling
penetration greater than 30° from
horizontal

A= 25mm

4.6.3(b)
Fig 4.6 = downward distance of
casing and 3 x ø flue distance of
the ceiling plate
ADD Cowl

Casing Cover
Spider Bracket


Approved Flashing





A Ceiling Plate
Batten
A
3 x Ø flue pipe
Ceiling 
flue pipe
Ø
Fig. 14.1
FLUE PENETRATION
Un-tested flue systems, as per AS/NZS 2918:2001, 4.6.3 (b)
Fig. 14.2
FLUE PENETRATION
Fig. 8
3000
3000
or less More than
3000
600 min.
3000
increase as necessary
until nothing within
3000mm of flue
top
Any nearby
structure
increase from 1000mm
minimum until clear within
3000mm of flue top
Fig. 14.3
MINIMUM HEIGHT OF FLUE SYSTEM EXIT
ADD Cowl
A
S/NZS2918:2001
U
n-tested flue with sloped ceiling
p
enetration greater than 30° from
h
orizontal
A
= 25mm
4
.6.3(b)
F
ig 4.6 = 3 x ø flue from active flue
t
o heat sensitive surface
Casing Cover

Spider Bracket




Approved Flashing
A Ceiling Plate
Batten A
Ceiling flue pipe
Ø

7/2013 Heat & Glo • 7076-250B 15
Curve 100
A. ASH DRAWER (Fig. 15.1)
Before attempting any maintenance on the unit ensure that
the unit is cold and has no embers in the firebox. To access
the ash drawer open the glass front. The drawer is located
under the firebox. Before removing pan empty ash from
firebox into the pan.
To do this open the grate at the bottom of the firepot
using a fire stoking tool and sliding the top grate counter-
clockwise until all holes are open. Then gently sweep ash
through the grate into the ash drawer below. Then, using
stoking tool again, close the grate so that only the two small
holes in the back of the unit are open.
Then remove the ash pan drawer and empty into
noncombustible container. Never attempt to open ash pan
when stove is lit.
Fig. 15.1: Ash Drawer Maintenance
Turn grate counter-clockwise to
open all grates.
After all holes open push ash
through grates to drawer below.
Remove drawer by pulling out and
empty into qualified container.
6
6 Maintenance
B. REFRACTORY
The firebox is lined with molded refractory firebrick. The
refractory protects the outside of the appliance and retains
the heat necessary for a clean efficient burn. The material
is a porous ceramic material that can break from abuse.
Occasionally, surface cracks may propagate from normal
use through the heating and cooling cycle. Surface cracks
are normal and should only be a concern when the crack
causes the refractory to not remain in place on its own.
C. BAFFLE MATERIAL
There are two baffle plates in the top of the unit. The
purpose of these plates is to restrict and direct the
combustion gases to allow for complete combustion of the
gasses prior to exiting the firebox and entering the flue.
The lower baffle plate is supported on the sides by two
steel pins and in the rear by resting on the back refractory
panel.
The upper baffle panel is supported by two brackets,
one on each side of the top of the firebox. During annual
chimney maintenance, these two baffle panels must be
removed prior to sweeping. Not doing so will result in
broken panels. Similar to the refractory panels lining the
inside of the firebox, the baffle panels are subject to wear
and tear and are subject to warranty limitations.
D. PROPER BURN
 Remove ash from firebox and ash pan regularly to
ensure proper air supply
 Use only 1-3 pieces of wood quartered and placed
to optimize air flow (see Fig. 10.1)
 Adjust the upper air control to ensure that enough
air is being supplied to the firebox, there should
always be a visible flame with minimal smoke
 Fuel should never be stacked above the upper air
inlets (see Fig. 10.1)
E. COATED SURFACES
To clean the stove dust with a lint-free cloth or cleaning
device. If the topcoat is damaged it is possible to purchase
a repair spray from your local dealer. It is possible that this
spray may be slightly different from the original coat. For
best results, use repair spray in wide area in order to create
a subtle transition from one color to the next. For safety
purposes apply spray when stove is cold, the difference in
color may be very noticeable when first applied. However,
after firing again it should match very close to original color.
F. CLEANING YOUR GLASS
This stove is designed to minimized soot build-up. To
attain this the stove must be burned properly, see section
For Proper Burn. However even when burned properly a
slight buildup of soot can occur. To clean you can use dry
cloth and regular glass cleaner or specialized stove glass
cleaning products.

16 Heat & Glo • 7076-250B 7/2013
Curve 100
Smoke escaping
• Damp wood
• Chimney not drawing properly
• Chimney is not properly dimensioned for the stove
• Check if the smoke gas pipe/chimney are blocked
• Is the chimney the right height for its surroundings?
• At rear outlet, check that the flue pipe does not obstruct the
chimney draught
• Vacuum in room
• Door is opened before the embers have burned down suf-
ficiently
• Chimney not drawing sufficiently
• Vacuum in room
Excessive soot build-up in chimney
• Poor burning (more air required)
• Damp wood
Soot build-up on glass
• Incorrect secondary airflow setting
• Excessive primary air
• Damp wood
• Wood pieces too large on lighting
• Inferior firewood (waste wood, pallets etc.)
Poor heating performance of stove
• Damp wood
• Not enough wood
• Inferior wood quality with low fuel value
• Baffle plates are not fitted correctly Odour coming from
stove
• The lacquer on the stove hardens when you use the stove
for the first time; this can cause an odour. Open a window or
a door for ventilation, and make sure the stove is heated up
sufficiently to avoid odours later.
• When heating up and cooling down, the stove may make
some clicking noises. These are due to the huge tempera-
ture differences to which the material is exposed and do not
indicate any product defects.
Wood burning too quickly
• The air valves are set incorrectly
• The baffle plates are incorrectly mounted or missing
• Inferior firewood (waste wood, pallets etc.)
• Chimney too large
The surface of the stove is turning grey
• Overheating (see instructions for heating)
7
7 Troubleshooting
Start Fire Problems Possible Cause Solution
Can’t get fire started
Excessive smoke or spillage
Burns too slowly
Smolders, sizzles
Not enough kindling/paper or no kindling/
paper
Use dry kindling, more paper. Arrange kindling & wood for air
movement.
Not enough air for fire to ignite
Check for restricted cap/shroud
Open outside air kit (if installed).
Check for flue blockage.
Check for adequate vent height (refer to chimney assembly
section).
Wood condition is too wet, too large Use dry, seasoned wood (refer to wood fuel section).
Bed of coals not established before
adding wood
Start with paper & kindling to establish bed of coals (refer to
starting fire section).
Flue blockage such as birds’ nests or
leaves in termination cap
Have chimney inspected for creosote and cleaned by a certi-
fied chimney sweep.
Down draft or negative pressure
Competition with exhaust devices
Do not use exhaust fans during start-up (refer to negative
pressure section).
Open window below the appliance towards the wind.
Fire burns too fast
Extremely dry or soft wood
Mix in hardwood.
Mix in less seasoned wood after fire is established (refer to
wood fuel section).
Overdrafting
Check for correct vent height; too much vertical height cre-
ates overdrafting.
Check location of vent termination (refer to chimney require-
ments section).
ARS door may not be closed completely Handle set screw rotated on ash door rod - Follow installation
instructions
Ash left on ARS door No seal is created. Clean off top of ARS door for complete
seal.

7/2013 Heat & Glo • 7076-250B 17
Curve 100
A. AS/NZS 2918:2001 General Notes
WARNINGS:
WARNING: THE APPLIANCE AND FLUE SYSTEM SHALL BE INSTALLED IN ACCORDANCE
WITH AS/NZS 2918 AND THE APPROPRIATE REQUIREMENTS OF THE RELEVANT BUILDING
CODE OR CODES.
WARNING: APPLIANCES INSTALLED IN ACCORDANCE WITH THIS STANDARD SHALL
COMPLY WITH THE REQUIREMENTS OF AS/NZS 4013 WHERE REQUIRED BY THE REGULA-
TORY AUTHORITY, I.E. THE APPLIANCE SHALL BE IDENTIFIABLE BY A COMPLIANCE PLATE
WITH THE MARKING ‘TESTED TO AS/NZS 4013’.
ANY MODIFICATION OF THE APPLIANCE THAT HAS NOT BEEN APPROVED IN WRITING BY
THE TESTING AUTHORITY IS CONSIDERED TO BE IN BREACH OF THE APPROVAL GRANTED
FOR COMPLIANCE WITH AS/NZS 4013.
CAUTION: MIXING OF APPLIANCE OR FLUE SYSTEM COMPONENTS FROM DIFFERENT
SOURCES OR MODIFYING THE DIMENSIONAL SPECIFICATION OF COMPONENTS MAY
RESULT IN HAZARDOUS CONDITIONS. WHERE SUCH ACTION IS CONSIDERED, THE MAN-
UFACTURER SHOULD BE CONSULTED IN THE FIRST INSTANCE.
CAUTIONS: CRACKED AND BROKEN COMPONENTS, e.g. GLASS PANELS OR CERAMIC TILES,
MAY RENDER THE INSTALLATION UNSAFE.
WARNING: ANY MODIFICATION OF THE APPLIANCE THAT HAS NOT BEEN APPROVED IN
WRITING BY THE TESTING AUTHORITY IS CONSIDERED AS BREACHING AS/NZS 4013.
WARNING: DO NOT USE FLAMMABLE LIQUIDS OR AEROSOLS TO START OR REKIN-
DLE THE FIRE.
WARNING: DO NOT USE FLAMMABLE LIQUIDS OR AEROSOLS IN THE VICINITY OF THIS
APPLIANCE WHEN ITS OPERATING.
WARNING: DO NOT STORE FUEL WITHIN HEATER INSTALLATION CLEARANCES.
WARNING: FOR OPTIMUM PERFORMANCE FUEL MUST BE LOADED SO THE LOGS LAY
“FRONT TO REAR” IN PREFERENCE TO LAYING ACROSS THE WIDTH OF THE FIREBOX.
SPACES SHOULD BE LEFT BETWEEN THE LOGS TO ENABLE OXYGEN TO GET TO AS MUCH
OF THE SURFACE OF THE FUEL AS POSSIBLE.
CAUTION: THIS APPLIANCE SHOULD BE MAINTAINED AND OPERATED AT ALL TIMES IN
ACCORDANCE WITH THESE INSTRUCTIONS.
CAUTION: THE USE OF SOME TYPES OF PRESERVATIVE-TREATED WOOD AS A FUEL CAN BE
HAZARDOUS.
8
8 Reference Materials

18 Heat & Glo • 7076-250B 7/2013
Curve 100
AUSTRALIAN WARRANTY INFORMATION
Hearth & Home Technologies Inc (HHT)
1445 N. Highway | Colville, WA 99114 | (509-684-3745)
HHT extends the following manufacturer’s warranty for HHT gas, wood, pellet, coal and electric hearth appliances that are purchased
from an HHT authorized dealer.
HHT warrants to the original owner of the HHT appliance at the site of installation, and to any transferee taking ownership of the appliance
at the site of installation within two years following the date of original purchase, that the HHT appliance will be free from defects in
materials and workmanship at the time of manufacture.
After installation, if covered components manufactured by HHT are found to be defective in materials or workmanship during the applicable
warranty period, HHT will, at its option, repair or replace the covered components. HHT, at its own discretion, may fully discharge all of
its obligations under this manufacturer’s warranty by replacing the product itself or refunding the verified purchase price of the product
itself. The maximum amount recoverable under this warranty is limited to the purchase price of the product. This warranty is subject to
conditions, exclusions and limitations as described below.
Warranty coverage begins on the date of original purchase. In the case of new home construction, coverage under this manufacturer’s
warranty begins on the date of first occupancy of the dwelling or six months after the sale of the product by an independent, authorized
HHT dealer/ distributor, whichever occurs earlier. The warranty period for this manufacturer’s warranty shall commence no later than 24
months following the date of product shipment from HHT, regardless of the installation or occupancy date. The manufacturer’s warranty
period for parts and labor for covered components is produced in the following table.
The term “Limited Lifetime” in the table below is defined as: 20 years from the beginning date of warranty coverage for gas appliances,
and 10 years from the beginning date of warranty coverage for wood, pellet and coal appliances. These time periods reflect the minimum
expected useful lives of the designated components under normal operating conditions.
Warranty Period Hearth and Home Technologies Manufactured Appliances and Venting
Components Covered
Parts Labor Gas Wood Pellet EPA
Wood Coal Electric Venting
1 Year X X X X X X X
All parts and material
except as covered by
Conditions, Exclusions,
and Limitations listed
2 years
XXX Igniters, electronic
components, and glass
XXXXX Factory-installed blowers
X Molded refractory panels
3 years X Firepots and Burnpots
5 years 1 year X X Castings and baffles
7 years 3 years X X X
Manifold tubes,
HHT chimney and
termination
10
years 1 year X Burners, logs and refractory
Limited
Lifetime 3 years X X X X X Firebox and heat exchanger
90 Days X X X X X X X All replacement parts
beyond warranty period

7/2013 Heat & Glo • 7076-250B 19
Curve 100
OTHER RIGHTS
The HHT manufacturer’s warranty is in addition to other rights and remedies that you may have under Australian
law.
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled
to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss o
r
damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable qualit
y
and the failure does not amount to a major failure.
WARRANTY CONDITIONS AND EXCLUSIONS:
 The HHT manufacturer’s warranty only covers HHT appliances that are purchased through an HHT authorized dealer or distributor.
A
list of HHT authorized dealers is available on the HHT branded websites.
 This warranty is only valid while the HHT appliance remains at the site of original installation.
WARRANTY EXCLUSIONS:
This HHT manufacturer’s warranty does not cover the following:
 Changes in surface finishes as a result of normal use. As a heating appliance, some changes in color of interior and exterior surfac
e
finishes may occur. This is not a flaw and is not covered under warranty.
 Damage to printed, plated, or enamelled surfaces caused by fingerprints, accidents, misuse, scratches, melted items, or other external
sources and residues left on the plated surfaces from the use of abrasive cleaners or polishes.
 Repair or replacement of parts that are subject to normal wear and tear during the warranty period. These parts include: paint, wood,
pellet and coal gaskets, firebricks, grates, flame guides, light bulbs, batteries and the discoloration of glass.
 Minor expansion, contraction, or movement of certain parts causing noise. These conditions are normal and complaints related to thi
s
noise are not covered by this warranty.
 Damages resulting from: (1) failure to install, operate, or maintain the appliance in accordance with the installation instructions,
operating instructions, and listing agent identification label furnished with the appliance; (2) failure to install the appliance in
accordance with local building codes; (3) shipping or improper handling; (4) improper operation, abuse, misuse, continued operation
with damaged, corroded or failed components, accident, or improperly/incorrectly performed repairs; (5) environmental conditions,
inadequate ventilation, negative pressure, or drafting caused by tightly sealed constructions, insufficient make-up air supply, o
r
handling devices such as exhaust fans or forced air furnaces or other such causes; (6) use of fuels other than those specified in th
e
operating instructions; (7) installation or use of components not supplied with the appliance or any other components not expressl
y
authorized and approved by HHT (8) modification of the appliance not expressly authorized and approved by HHT in writing; and/o
r
(9) interruptions or fluctuations of electrical power supply to the appliance.
 Non HHT venting components, hearth components or other accessories used in conjunction with the appliance.
 Any part of a pre-existing fireplace system in which an insert or a decorative gas appliance is installed.
 Removal, installation, reinstallation, set up or any other costs associated with a claim including travel and shipping charges for parts
 HHT’s obligation under this warranty does not extend to the appliance’s capability to heat the desired space. Information is provided
to assist the consumer and the dealer in selecting the proper appliance for the application. Consideration must be given to applianc
e
location and configuration, environmental conditions, insulation and air tightness of the structure.
This warranty is void if:
 The appliance has been over-fired or operated in atmospheres contaminated by chlorine, fluorine, or other damaging chemicals.
Over-firing can be identified by, but not limited to, warped plates or tubes, rust coloured cast iron, bubbling, cracking and discoloration
of steel or enamel finishes.
 The appliance is subjected to prolonged periods of dampness or condensation.
There is any damage to the appliance or other components due to water or weather damage which is the result of, but not limited to,
improper chimney or venting installation.
HOW TO CLAIM
 To make a claim against this warranty, contact your local distributor during regular business hours. See addresse
s
below for a dealer nearest you. (Vic) Pty Ltd ACN 005 872 159 (Jetmaster).
 Additional service fees may apply if you are seeking warranty service from a dealer other than the dealer from whom
you originally purchased the product.
 Check with Jetmaster in advance for any costs to you when arranging a warranty call. Travel and shipping charge
s
for parts are not covered by this manufacturers’ warranty.
 HHT and Jetmaster will assess your claim. HHT or Jetmaster may need to inspect the product as part of the assessment of you
r
claim. If the product requires inspection, HHT or Jetmaster will discuss with you the best way for this to occur.
 To make a claim under this manufacturer’s warranty, you must be able to prove when you purchased the product. The easies
t
way to do this is through your original proof of purchase, for example your invoice or receipt. However, if you do not have you
r
original proof of purchase HHT or Jetmaster may accept other evidence of the date of purchase.
Local Distributors:
Melbourne Jetmaster 44 Swan Street Richmond 3121 (03) 9429-5573
Perth Fireplace Corner 277 Lord Street East Perth 6000 (08) 9228-2600
Sydney Jetmaster 10 Martin Avenue Arncliff 2205 (02) 9597-7222

Heat & Glo, a brand of Hearth & Home Technologies Inc.
20802 Kensington Boulevard, Lakeville, MN 55044
www.heatnglo.com
7/2013
Page 20
CONTACT INFORMATION:
We recommend that you record the following pertinent information for your Curve 100
Date purchased/installed:
Serial Number: Location on appliance:
Dealership purchased from: Dealer phone:
Notes:
This product may be covered by one or more of the following patents: (United States) 5341794, 5263471, 6688302, 7216645,
7047962 or other U.S. and foreign patents pending.