Heatilator SILH50ENH User manual

Heatilator • SILHOUETTE Series Electric Fireplace • 4030-155 Rev K • 04/05 1
Owner’s Manual
Installation and Operation
Models:
SILH50E
SILH50ENH
SILH50EV
SILH60E
SILH60ENH
SILH60EV
Electric Fireplace
DO NOT DISCARD THIS MANUAL
CAUTION
• Important operating
and maintenance
instructions included.
• Leave this manual with
party responsible for
use and operation.
• Read, understand
and follow these
instructions for safe
installation and
operation.
DO NOT
DISCARD
HOT! DO NOT TOUCH.
SEVERE BURNS MAY RESULT.
CLOTHING IGNITION MAY RESULT.
WARNING
• Keep children away.
• CAREFULLY SUPERVISE children in same room
as heater.
• Alert children and adults to hazards of high
temperatures.
• Keep clothing, furniture, draperies and other
combustibles away.
Glass and other surfaces are hot
during operation and cool down.
If the information in these instruc-
tions is not followed exactly, a
fire may result causing property
damage, personal injury, or death.
• Do not store or use gasoline or other flam-
mable vapors and liquids in the vicinity of
this or any other appliance.
• Comply with all minimum clearances to
combustibles as specified. Failure to
comply may cause house fire.
WARNING
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Heatilator • SILHOUETTE Series Electric Fireplace • 4030-155 Rev K • 04/05
2
Read this manual before installing or operating this heater.
Please retain this owner’s manual for future reference.
Congratulations on selecting a Heatilator electric fireplace.
The insert you have selected is designed to provide the utmost
in safety, reliability and efficiency.
As the owner of a new fireplace, you’ll want to read and
carefully follow all of the instructions contained in this owner’s
manual. Pay special attention to all cautions and warnings.
This owner’s manual should be retained for future reference.
We suggest you keep it with your other important documents
and product manuals.
The information contained in this owner’s manual unless noted
otherwise, applies to all models.
Your new Heatilator electric fireplace will give you years of
durable use and trouble-free enjoyment. Welcome to the
Heatilator family of fireplace products!
Homeowner Reference Information
Model Name: Date purchased/installed:
Serial Number: Location on heater:
Dealership purchased from: Dealer phone:
Notes:
We recommend that you record the following pertinent
information about your heater:
Listing Label Information/Location
The model information regarding your specific heater can be found on the rating plate located in the upper left corner of the
firebox opening.
Congratulations!
Hearth & Home Technologies Inc.
1915 W. Saunders Street
Mt. Pleasant, IA 52641
UL 2021 FIXED AND LOCATION
DEDICATED ELECTRIC ROOM HEATER
MODEL XXXX DATE
SERIAL XXXXXXX
VOLTS: 120V
WATTS: 1500W
FREQUENCY:60Hz
Heater
Model Serial #

Heatilator • SILHOUETTE Series Electric Fireplace • 4030-155 Rev K • 04/05 3
Note: An arrow () found in the text signifies change in content.
Table of Contents
1 Listing and Code Approvals 4
A. Certification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
2 Getting Started 5
A. Important Instructions . . . . . . . . . . . . . . . . . . . . . . . . . 5
B. Design and Installation Considerations . . . . . . . . . . . . 6
C. Tools and Supplies Needed. . . . . . . . . . . . . . . . . . . . . 6
D. Inspect Heater and Components. . . . . . . . . . . . . . . . . 6
3 Framing and Clearances 7
A. Selecting Heater Location . . . . . . . . . . . . . . . . . . . . . . 7
B. Clearances . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
C. Framing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
4 Wiring 9
A. 120VAC Wall Outlet Installation. . . . . . . . . . . . . . . . . . 9
B. 120VAC Hardwire Installation . . . . . . . . . . . . . . . . . . . 9
C. 240VAC Hardwire Installation . . . . . . . . . . . . . . . . . . 10
D. Wall Switch Wiring (12VDC) . . . . . . . . . . . . . . . . . . . 10
5 Heater Preparation 11
A. Secure and Level the Heater. . . . . . . . . . . . . . . . . . . 11
6 Finishing 12
A. Finishing Material . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
B. Finishing Checklist . . . . . . . . . . . . . . . . . . . . . . . . . . 12
C. Mantel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
7 Heater Setup 14
A. Remove Shipping Materials . . . . . . . . . . . . . . . . . . . 14
B. Clean Heater . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
C. Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
8 Operating Instructions 15
A. Manual Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
B. Hand Held Remote Control Transmitter . . . . . . . . . . 16
C. Wall Switch Control . . . . . . . . . . . . . . . . . . . . . . . . . . 17
D. FCC Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . 17
9 Troubleshooting 18
A. Troubleshooting Guide . . . . . . . . . . . . . . . . . . . . . . . 18
10 Maintenance and Service 19
A. Cleaning the Firebox and Control Compartment. . . . 19
B. Cleaning the Glass Doors and Back Acrylic Panel . . 19
C. Replacing the Light Bulbs . . . . . . . . . . . . . . . . . . . . . 19
D. Heater/Blower Assembly Maintenance . . . . . . . . . . . 20
E. Maintenance Task List . . . . . . . . . . . . . . . . . . . . . . . . 20
11 Reference Materials 21
A. Heater Dimensions . . . . . . . . . . . . . . . . . . . . . . . . . . 21
B. Optional Components . . . . . . . . . . . . . . . . . . . . . . . . 22
C. Service Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
D. Limited Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
E. Contact Information . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Heatilator • SILHOUETTE Series Electric Fireplace • 4030-155 Rev K • 04/05
4
A. Certification
This heater has been tested in accordance with the UL2021
Standards for fixed and location-dedicated electric room
heaters in the United States, the current CSA C22.2 No. 46
in Canada and has been listed by Underwriters Laboratories
Inc. for installation as described in this manual. All compo-
nents are UL or CSA safety certified.
This heater has been tested and listed for use with the op-
tional components specified in this manual. These optional
components may be purchased separately and installed at
a later date.
Heatilator is a registered trademark of Hearth & Home Tech-
nologies Inc.
1
1 Listing and Code Approvals

Heatilator • SILHOUETTE Series Electric Fireplace • 4030-155 Rev K • 04/05 5
Not intended for use as a primary heat source.
This heater is tested and approved as a decorative heater.
It should not be factored as a primary heat source in
residential heating calculations.
Improper installation, adjustment, alteration, service
or maintenance can cause injury or property damage.
Refer to the owner’s information manual provided with
this heater. For assistance or additional information
consult a qualified installer, service agency or your
dealer.
WARNING
A. Important Instructions
When using electrical heaters, basic precautions should al-
ways be followed to reduce the risk of fire, electric shock,
and injury to persons, including the following:
•Read all instructions before using this heater.
•This heater is hot when in use. To avoid burns, do not let
bare skin touch hot surfaces. If provided, use handles
when moving this heater. Keep combustible materials,
such as furniture, pillows, bedding, papers, clothes, and
curtains at least 12 in. (305 mm) from the front of the
heater and keep them away from the sides and rear.
•Extreme caution is necessary when any heater is used
by or near children or invalids and whenever the heater
is left operating and unattended.
•Always unplug heater when not in use.
•Do not operate any heater with a damaged cord or plug
or after the heater malfunctions, has been dropped or
damaged in any manner. Return heater to authorized
service facility for examination, electrical or mechanical
adjustment, or repair.
•Do not use outdoors.
•This heater is not intended for use in bathrooms, laundry
areas and similar indoor locations. Never locate heater
where it may fall into a bathtub or other water container.
•Do not run cord under carpeting. Do not cover cord with
throw rugs, runners, or the like. Arrange cord away from
traffic area and where it will not be tripped over.
•To disconnect heater, turn controls to “OFF”, then remove
plug from outlet.
•Do not insert or allow foreign objects to enter any ventilation
or exhaust opening as this may cause an electric shock
or fire, or damage the heater.
•To prevent a possible fire, do not block air intakes or
exhaust in any manner.
•A heater has hot and arcing or sparking parts inside. Do
not use it in areas where gasoline, paint, or flammable
liquids are used or stored.
•Use this heater only as described in this manual. Any other
use not recommended by the manufacturer may cause
fire, electric shock, or injury to persons.
•Avoid the use of an extension cord because the extension
cord may overheat and cause a risk of fire. However, if you
have to use an extension cord, the cord shall be No. 16
AWG minimum size and rated not less than 1875 watts.
•Always use properly grounded fused and polarized
outlets.
•Always use ground fault protection where required by
electrical code.
•Always disconnect power before performing any cleaning,
maintenance or relocation of the heater.
•To prevent a possible fire, do not burn wood or other
materials in this heater.
•To prevent electric shock or fire, always use a certified
electrician should new circuits or outlets be required.
•When transporting or storing the heater, keep in a dry
place free from excessive vibration and store as to avoid
damage.
•SAVE THESE INSTRUCTIONS FOR FUTURE
REFERENCE.
2
Getting Started
Fire Risk!
• Do not install or operate damaged
heater.
•Do not modify heater.
• Installation other than as instructed by
Hearth & Home Technologies Inc. is
strictly prohibited.
• Do not operate the heater without fully
assembling all components.
• Installation and/or use of any component
part not approved by Hearth & Home
Technologies.
WARNING
Hearth & Home Technologies disclaims any responsibility
for, and the warranty and agency listing will be voided by
the above actions.