
T R U B L E S H T I N G
8 8
1. Be sure there is power to the grill. Turn the control knobs
off and try the following:
• Plug cord into properly grounded outlet.
• Outlet may be faulty. Try another outlet.
• ake sure the grill is on a dedicated outlet. The grill
cannot be used if there is another device plugged into the
outlet.
2. Control knob(s) may be in ‘OFF’ position.
• Turn Infrared knob to . Turn timer knob to desired time
(see page 6 for more details).
3. Heating element may need replacing.
• Call Thermofilm to order replacement parts and only
use certified replacement parts.
4. The internal heating element will automatically shut itself off
after the set time limit has been reached.
• To reset the internal timer, turn the control knobs to ‘OFF’
and unplug the cord from the power outlet. Plug the cord
back in and turn the timer and Infrared knobs on.
5. The internal heating element will automatically shut itself off
if the internal air temperature of the grill reaches 300°C.
• Check to see if the timer knob has reached zero (0). If it
hasn’t reached zero (0), open the lid to cool the grill
down. The power should automatically start after approx-
imately 10 minutes (this figure may vary if the grill is
used in hotter climates).
IF THE GRILL FAILS T PR DUCE ANY HEAT
1. Always preheat the grill with the lid closed before putting
food into the grill.
2. If it is windy, reposition the grill to reduce its effects.
3. Infrared knob may be set too low.
• Turn infrared knob to .
IF THE GRILL C KS T SL WLY
1. Caused by a power surge
• ake sure the control knobs are set to ‘OFF’ before
plugging OR unplugging your grill.
2. Circuit may be overloaded with appliances.
• Disconnect other appliances from the circuit when using
your grill.
3. Electrical connections may be damp or wet.
• Always keep cord dry and off the ground.
• Never put the cord or heating element in water or any
liquid.
• If the grill is outdoors, do not use it when it is raining.
• If the grill is being used in a humid area, it may take a day
or more for electrical circuits to thoroughly dry before the
breaker will reset. This is not a defect of the product.
4. Electrical cord may be damaged. Never operate your grill if
the cord or plug appears to be damaged.
•Contact Thermofilm for replacement .
CIRCUIT BREAKER C NTINUES T TRIP
1. Be sure there is power to the grill.
2. Control knobs may be in ‘OFF’ position.
• Set Infrared knob to desired setting. Set timer knob to
desired time.
3. Auto knob has been triggered (internal temperature of grill
has reached 300°C).
• Do not preheat on the highest setting with the lid closed
for more than 15 minutes. Open the lid to cool the grill
down. The grill should restart automatically after about
10 minutes.
4. Heat ON light or heating element may need replacing.
Contact Thermofilm for replacement.
IF THE HEAT " N "LIGHT IS FF
1. The fats and juices dripping from grilled food can cause
flare-ups. To minimise flare-ups try the following:
• Trim excess fat from meat before grilling.
• Consider choosing leaner cuts of meat for cooking.
• Use a lower temperature setting.
2. Grease and food build up inside your grill and grease
receptacle.
• Be sure your grill is turned off, unplugged, and completely
cool. Follow the ‘Cleaning and aintenance’ steps found
in this manual to clean the grill plate / hot plate, grease
receptacle, and inside of bowl and lid.
IF Y U HAVE EXCESSIVE FLARE-UPS
WHEN C KING: