Helm True Wireless User manual
pairing.
*Chargingcasebecomes
easiertoopenovertime
1.5Hourswillfully
chargethe
TrueWirelesscase.
PressandholdbothSmartButtonsdownatthesametime
for 15-20seconds.
Youwillhear HELMOn”,thencontinuousbeeps.
Releasethesmartbuttonsafteryouhear Connected…Pairing”.
Nowyourearpiecesare pairedtogether.
*Tip:Whilepressingandholdingbothsmartbuttons,holdtheearpieces
closetoyourearssoyoucanhearthevoiceprompts.
OnyourdeviceturnyourBluetoothON.OpenyourBluetooth
windowandchoose-HELMTrueWirelessR.
*Maytakeafewsecondstoappear.
You will then hear HELMPairingSuccessful….Second Earpiece
Connected”.
NOTE:Ifyoueverexperienceanyconnectivityissuesoranythingoutofthe
ordinary,pleasere-trytheprocedure abovestarting withtheearpieceso 忏.
Gentlypushandtwisteachearpieceintoyourears
clockwisesotheearhookslidesundertheouterearfold
(helix).Itshouldfeelsnugwithanaudibleseal.
Ifitdoesnotfeelsecurechangeyoureartipsizeincluded
inyourpackage.
*SAFEPRACTICEWhenoperatingthesmartbuttonswhilethe
earpiecesareinyourears,avoidpressingintoyourearcanalby
pinchingtheearpiecewithyourthumbandmiddle ngerwhile
pressingthesmartbuttonwithyourindex ngeroryoucanpush
thesmartbuttonupwardstoplacepressureonyourupper-ear
instead
Ifyouhaveanyquestionsorneedanyassistance,pleasevisitthe
HELMAudiowebsiteat
helmaudio.com
-underthesupporttab,
forthelatestFAQanda “Contactus”linktotalktooursupport
teamoremailusdirectlyat support@helmaudio.com.
TrueWirelessEarpieces ExtraEartips
L
S
xS
Mediumsized eartipsare
installedonearpieces
ChargingCase
MicroUSB QuickStart Guide
Fitting
y
our
Ear
piec
es
in
Y
our
Ears:
P
air
ing
the
Ear
piec
es
t
o
y
our Bluet
ooth
D
evic
e:
S
M
A
R
T
BU
T
T
ON
L
e
f
t
T
h
u
m
b
R
i
g
h
t
T
h
u
m
b
P
air
ing
the
Ear
piec
es
f
or the
F
irst
T
ime:
F
irst
L
et
’
s
Check
The
Ba
tt
er
y
L
ev
el
On P
ortable
Char
g
ing
C
ase
H
E
L
M
T
R
U
E
W
I
R
E
L
E
S
S
QUIC
K
S
T
A
R
T
GUID
E
1
Open
the
cov
er
tap
the
po
w
er
butt
on
t
o
check
the
ba
tter
y
level
and
t
o
engage
char
g
ing
the
ear
piec
es
2
Check
the
4
ligh
ts
on
the
fr
on
t
of
the
case
I
f
it
sh
o
w
s
one
or
no
ligh
ts
on
please
charge
the
case
with
M
icr
o
USB
cable
pr
ovided
befor
e
100%
Char
ged
0%
Need
t
o
be
char
ged
use
USB
cable
©
201
9
HEL
M
Audio
L
TD.
Controls
RightEarpieceControls
Oneclick
Pause/Playor AnswerCalls*
Two clicks
VolumeUP
Three Clicks
VolumeDOWN
ShortHold
ActivateVoiceCommand
Longhold
TurnEarpieceO 忏
*Audioforphonecallsisonlyontherightearpiece.
Specifications
Bluetoothversion4.1
Bluetoothrange80+Feet
Wireless type
EDR+Bluetooth
Frequencyresponse
20Hz-20kHz
Sensitivity
88±3dB
Resistance
160
Standby time100hrs
Playtime
3-3.5hrs
Play timew/chargingcase15hrs
Charging time
1.5hrs
Driver
Dynamic
WaterResistance
IPX4(Sweat&MudApproved)
HELMAudioproductsare warranted against defectsinmaterialsand craftsmanshipfora
periodof one year fromthe dateof the originalpurchase, when used inaccordancewith
HELMsproduct useguidelines. Under thiswarranty, your claimcan be directed toHELM,
even if you purchased the product froman authorized thirdpartyretailer/reseller.The
warrantywill onlybe honoredbyproviding the originalproof of purchasethat shall includethe
dateof purchaseandwhere the product waspurchased whichmust be verified asanofficial
authorizedHelmretailer/reseller.
During the warrantyperiod, HELMwill, at itssoleoption, repair or replacetheoriginal,
defectivepartsor issue arefund inthe amount of theoriginalpurchaseprice. Thiswarranty
doesnot include damageresulting fromaccidents,or fromimproperuse, maintenance,or
repair,orfromothercausesthatare notdefectsinmaterialsor craftsmanship.
Formore information aboutthiswarranty,additionalFAQs,or Customer Service(general
questionsorwarranty)pleasevisitwww.helmaudio.com and selectthesupportpage.
www.helmaudio.com
HELMAUDIO
LIMITED
PR
ODUC
T
W
ARR
ANT
Y
Sma
r
t
but
t
on
c
o
n
t
r
ol
Micr
ophone
L
eft
Ear
piec
e
C
on
tr
ols
One click
P
ause/Pla
y
or
A
nsw
er
C
alls*
T
w
oclicks
T
r
ack
F
or
w
ar
d
T
hree
Clicks
R
ev
erse
T
r
ack
L
ong
hold
T
urn
Ear
piec
e
O
忏
HEL
M
A
UDI
O
LIMITE
D
PR
ODU
C
T
W
AR
R
AN
T
Y
HELM
Audioproductsare warranted against defectsinmaterialsandcraftsmanshipfor a
periodof one year fromthe dateof the originalpurchase, when usedinaccordancewith
HELMsproduct useguidelines. Under thiswarranty, your claimcanbe directed toHELM,
even if you purchasedthe product froman authorized thirdpartyretailer/reseller.The
warrantywill onlybe honoredbyprovidingthe originalproof of purchasethat shall include the
dateof purchaseandwhere theproduct waspurchased whichmust be verified asan official
authorizedHelmretailer/reseller.
During the warrantyperiod, HELMwill, at itssoleoption, repair orreplacethe original,
defectivepartsor issue arefundinthe amount of the originalpurchaseprice.Thiswarranty
doesnot include damage resultingfromaccidents,or fromimproperuse, maintenance, or
repair, or fromother causesthat are not defectsinmaterialsor craftsmanship.
For
more information about thiswarranty, additionalFAQs, or Customer Service(general
questionsor warranty)pleasevisit
www
.helmaudio.comand select the support page.
ww
w
.helmaudi
o
.
c
om
©
201
9
HEL
M
Audio
L
TD.
Controls
RightEarpieceControls
Oneclick
Pause/Playor AnswerCalls*
Two clicks
VolumeUP
Three Clicks
VolumeDOWN
ShortHold
ActivateVoiceCommand
Longhold
TurnEarpieceO 忏
*Audioforphonecallsisonlyontherightearpiece.
Specifications
Bluetoothversion4.1
Bluetoothrange80+Feet
Wireless type
EDR+Bluetooth
Frequencyresponse
20Hz-20kHz
Sensitivity
88±3dB
Resistance
160
Standby time100hrs
Playtime
3-3.5hrs
Play timew/chargingcase15hrs
Charging time
1.5hrs
Driver
Dynamic
WaterResistance
IPX4(Sweat&MudApproved)
Sma
r
t
but
t
on
c
o
n
t
r
ol
Micr
ophone
L
eft
Ear
piec
e
C
on
tr
ols
One click
P
ause/Pla
y
or
A
nsw
er
C
alls*
T
w
oclicks
T
r
ack
F
or
w
ar
d
T
hree
Clicks
R
ev
erse
T
r
ack
L
ong
hold
T
urn
Ear
piec
e
O
忏
HEL
M
A
UDI
O
LIMITE
D
PR
ODU
C
T
W
AR
R
AN
T
Y
HELM
Audioproductsare warranted against defectsinmaterialsandcraftsmanshipfor a
periodof one year fromthe dateof the originalpurchase, when usedinaccordancewith
HELMsproduct useguidelines. Under thiswarranty, your claimcanbe directed toHELM,
even if you purchasedthe product froman authorized thirdpartyretailer/reseller.The
warrantywill onlybe honoredbyprovidingthe originalproof of purchasethat shall include the
dateof purchaseandwhere theproduct waspurchased whichmust be verified asan official
authorizedHelmretailer/reseller.
During the warrantyperiod, HELMwill, at itssoleoption, repair orreplacethe original,
defectivepartsor issue arefundinthe amount of the originalpurchaseprice.Thiswarranty
doesnot include damage resultingfromaccidents,or fromimproperuse, maintenance, or
repair, or fromother causesthat are not defectsinmaterialsor craftsmanship.
For
more information about thiswarranty, additionalFAQs, or Customer Service(general
questionsor warranty)pleasevisit
www
.helmaudio.comand select the support page.
ww
w
.helmaudi
o
.
c
om
©
201
9
HEL
M
Audio
L
TD.
Controls
RightEarpieceControls
Oneclick
Pause/Playor AnswerCalls*
Two clicks
VolumeUP
Three Clicks
VolumeDOWN
ShortHold
ActivateVoiceCommand
Longhold
TurnEarpieceO 忏
*Audioforphonecallsisonlyontherightearpiece.
Specifications
Bluetoothversion4.1
Bluetoothrange80+Feet
Wireless type
EDR+Bluetooth
Frequencyresponse
20Hz-20kHz
Sensitivity
88±3dB
Resistance
160
Standby time100hrs
Playtime
3-3.5hrs
Play timew/chargingcase15hrs
Charging time
1.5hrs
Driver
Dynamic
WaterResistance
IPX4(Sweat&MudApproved)
Sma
r
t
but
t
on
c
o
n
t
r
ol
Micr
ophone
L
eft
Ear
piec
e
C
on
tr
ols
One click
P
ause/Pla
y
or
A
nsw
er
C
alls*
T
w
oclicks
T
r
ack
F
or
w
ar
d
T
hree
Clicks
R
ev
erse
T
r
ack
L
ong
hold
T
urn
Ear
piec
e
O
忏
Speci 而ca
tions
©2019 HELMAudioLTD.
Controls
RightEarpieceControls
Oneclick
Pause/Playor AnswerCalls*
Two clicks
VolumeUP
Three Clicks
VolumeDOWN
ShortHold
ActivateVoiceCommand
Longhold
TurnEarpieceO 忏
Left EarpieceControls
Oneclick
Pause/Playor AnswerCalls*
Two clicks
Track Forward
Three Clicks
ReverseTrack
Longhold
TurnEarpieceO 忏
*Audioforphonecallsisonlyontherightearpiece.
Bluetoothversion4.1
Bluetoothrange80+Feet
Wireless type
EDR+Bluetooth
Frequencyresponse
20Hz-20kHz
Sensitivity
88±3dB
Resistance
160
Standby time100hrs
Playtime
3-3.5hrs
Play timew/chargingcase15hrs
Charging time
1.5hrs
Driver
Dynamic
WaterResistance
IPX4(Sweat&MudApproved)
HELMAUDIO LIMITEDPRODUCTWARRANTY
HELMAudioproductsare warranted against defectsinmaterialsand craftsmanshipfora
periodof one year fromthe dateof the originalpurchase, when used inaccordancewith
HELMsproduct useguidelines. Under thiswarranty, your claimcan be directed toHELM,
even if you purchased the product froman authorized thirdpartyretailer/reseller.The
warrantywill onlybe honoredbyproviding the originalproof of purchasethat shall includethe
dateof purchaseandwhere the product waspurchased whichmust be verified asanofficial
authorizedHelmretailer/reseller.
During the warrantyperiod, HELMwill, at itssoleoption, repair or replacetheoriginal,
defectivepartsor issue arefund inthe amount of theoriginalpurchaseprice. Thiswarranty
doesnot include damageresulting fromaccidents,or fromimproperuse, maintenance,or
repair,orfromothercausesthatare notdefectsinmaterialsor craftsmanship.
Formore information aboutthiswarranty,additionalFAQs,or Customer Service(general
questionsorwarranty)pleasevisitwww.helmaudio.com and selectthesupportpage.
www.helmaudio.com
Sma
r
t
but
t
on
c
o
n
t
r
ol
Micr
ophone
F
irst
L
et
’
s
Check
The
Ba
tt
er
y
L
ev
el
On P
ortable
Char
g
ing
C
ase
H
E
L
M
T
R
U
E
W
I
R
E
L
E
S
S
QUIC
K
S
T
A
R
T
GUID
E
1
Open
the
cov
er
tap
the
po
w
er
butt
on
t
o
check
the
ba
tter
y
level
and
t
o
engage
char
g
ing
the
ear
piec
es
2
Check
the
4
ligh
ts
on
the
fr
on
t
of
the
case
I
f
it
sh
o
w
s
one
or
no
ligh
ts
on
please
charge
the
case
with
M
icr
o
USB
cable
pr
ovided
befor
e
pairing.
*Chargingcasebecomes
easiertoopenovertime
1.5Hourswill
fully
chargethe
TrueWireless
case.
PressandholdbothSmartButtonsdownatthesametime
for 15-20seconds.
Youwillhear HELMOn”,thencontinuousbeeps.
Releasethesmartbuttonsafteryouhear Connected…Pairing”.
Nowyourearpiecesare pairedtogether.
*Tip:Whilepressingandholdingbothsmartbuttons,holdtheearpieces
closetoyourearssoyoucanhearthevoiceprompts.
PairingtheEarpieces to yourBluetoothDevice:
OnyourdeviceturnyourBluetoothON.OpenyourBluetooth
windowandchoose-HELMTrueWirelessR.
*Maytakeafewsecondstoappear.
You will then hear HELMPairingSuccessful….Second Earpiece
Connected”.
NOTE:Ifyoueverexperienceanyconnectivityissuesoranythingoutofthe
ordinary,pleasere-trytheprocedure abovestarting withtheearpieceso 忏.
FittingyourEarpieces inYourEars:
Gentlypushandtwisteachearpieceintoyourears
clockwisesotheearhookslidesundertheouterear
fold
(helix).Itshouldfeelsnugwithanaudibleseal.
Ifitdoesnotfeelsecurechangeyoureartipsize
included
inyourpackage.
*SAFEPRACTICE
Whenoperatingthesmartbuttonswhilethe
earpiecesareinyourears,avoidpressingintoyourearcanalby
pinchingtheearpiecewithyourthumbandmiddle nger
while
pressingthesmartbuttonwithyourindex ngeroryoucan
push
thesmartbuttonupwardstoplacepressureonyourupper-ear
instead
Ifyouhaveanyquestionsorneedanyassistance,pleasevisit
the
HELMAudiowebsiteat
helmaudio.com
-underthesupport
tab,
forthelatestFAQanda “Contactus”linktotalktooursupport
teamoremailusdirectlyat support@helmaudio.com.
TrueWirelessEarpieces ExtraEartips
L
S
xS
Mediumsized eartipsare
installedonearpieces
ChargingCase
MicroUSB QuickStart Guide
S
M
A
R
T
BU
T
T
ON
L
e
f
t
T
h
u
m
b
R
i
g
h
t
T
h
u
m
b
P
air
ing
the
Ear
piec
es
f
or
the
F
irst
T
ime:
IN
THE BO
X
100%
Cha
r
ged
0%
Need
t
o
be
char
ged
use
USB
cable
Federal Communication Commission Interference Statement
Thisequipmenthas beentestedandfound tocomply withthelimits foraClassB
digitaldevice,pursuanttoPart 15of theFCC Rule.These limitsare designedto
providereasonableprotection against hannful interference in aresidential
installation.Thisequipmentgenerates,usesand canradiate radiofrequencyenergy
and,ifnotinstalled andusedinaccordance with theinstructions,maycause hannful
interference toradiocommunication~However,there isno guarantee that
interference will notoccurinaparticularinstallation.ffthisequipmentdoes cause
hannful interference toradioortelevision reception,which canbedetermined
bytuming theequipmentoffandon,theuser isencouraged totrytocorrect the
interh!rence byoneormore ofthefollowingmeasures:
l
Reorientorrelocate thereceivingantenna.
l
Increase theseparation between theequipmentand receiver.
l
Connecttheequipmentintoan outleton adrcuitdiffierentfromthattowhich the
receiver isconnected.
l
Consultthedealer oran experiencedradio/TVtechnicianforhelp.
FCC Caution:Anychangesormodificationsnotexpresslyapprovedby theparty
responsibleforcompliance couldvoid theuser's authoritytooperate thisequipment.
Operation issubject tothefollowingtwoconditions:
(1):thisdevice maynotcause hannful interference;and
(2):thisdevice must acceptanyinterference received,indudinginterferencethat
maycauseundesiredoperation.
Table of contents
Other Helm Headphones manuals
