Helmer i.C3 User manual

i.C³™
User Guide
For Helmer i.Series™ Products
360129-1/C

Contents
About this User Guide .................................................................................................................................. iii
Copyright and Trademark ......................................................................................................................................iii
Chapter 1: Overview...................................................................................................................................... 1
Features ................................................................................................................................................................. 1
Using the Touchscreen........................................................................................................................................... 2
Chapter 2: Language Screen.......................................................................................................................... 3
Language Conguraon ......................................................................................................................................... 3
Sengs Conguraon............................................................................................................................................ 3
Chapter 3: Home Screen Basics..................................................................................................................... 4
Looking at the Home Screen.................................................................................................................................. 4
Chapter 4: i.C³ Applicaons (APPS)................................................................................................................ 5
Using i.C³ Applicaons ........................................................................................................................................... 5
Chapter 5: Temperature Alarm Test .............................................................................................................. 7
Begin a Test ............................................................................................................................................................ 7
During a Test .......................................................................................................................................................... 7
Aer a Test............................................................................................................................................................. 7
Cancel a Test .......................................................................................................................................................... 7
Chapter 6: Temperature Graph ..................................................................................................................... 8
Viewing the Temperature Graph............................................................................................................................ 8
Event Data.............................................................................................................................................................. 9
Viewable with the 1-Day Time Span ...................................................................................................................... 9
Chapter 7: Informaon Logs........................................................................................................................ 10
Event Log.............................................................................................................................................................. 10
Event Detail Screen .............................................................................................................................................. 12
Compressor Temperature Log.............................................................................................................................. 13
Defrost Log (Freezers) .......................................................................................................................................... 14
Access Control Log (Oponal).............................................................................................................................. 15
Chapter 8: Data Transfer.............................................................................................................................. 16
Downloading Event Data...................................................................................................................................... 16
Uploading Firmware Updates .............................................................................................................................. 18
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Chapter 9: Customizing the i.C³ Screen ....................................................................................................... 20
Display Sengs (Brightness)................................................................................................................................ 20
Home Page Screensaver....................................................................................................................................... 21
Chapter 10: i.C³ Sengs .............................................................................................................................. 22
Password Protecon of the i.C³ Sengs Screen .................................................................................................. 22
Sengs Opons................................................................................................................................................... 23
Date/Time Screen ................................................................................................................................................ 26
Chapter 11: Alarm Sengs.......................................................................................................................... 27
Seng Alarm Parameters .................................................................................................................................... 27
Alarm Types and Inial Factory Sengs .............................................................................................................. 28
Chapter 12: Temperature Calibraon and Control ...................................................................................... 30
Temperature Calibraon ...................................................................................................................................... 30
Temperature Setpoints ........................................................................................................................................ 32
Chapter 13: Icon Transfer ............................................................................................................................ 38
Chapter 14: Oponal Applicaons .............................................................................................................. 39
Access Control...................................................................................................................................................... 39
Chapter 15: Alphanumeric Keyboard .......................................................................................................... 43
U.S./Internaonal Keyboard ................................................................................................................................ 43
Greek Keyboard ................................................................................................................................................... 44
Russian Keyboard................................................................................................................................................. 44
Common Buons ................................................................................................................................................. 45
Chapter 16: Support and Other Informaon............................................................................................... 46
Contact Helmer.................................................................................................................................................... 46
Restore Factory Sengs....................................................................................................................................... 46
Calibrate the i.C³ Screen....................................................................................................................................... 46
Care of the i.C³ Screen ......................................................................................................................................... 46
Operaon and Service Manuals........................................................................................................................... 46
i.C³ Icon Reference Guide ............................................................................................................................ 47
i.C³ Sengs Reference Guide ...................................................................................................................... 48
General Sengs................................................................................................................................................... 48
Alarm Sengs...................................................................................................................................................... 49
Event Log Codes................................................................................................................................................... 49
ii 360129-1/C

About this User Guide
The i.C³™ User Guide provides informaon about use of the i.C³. Refer to product operaon or service manual for
general informaon. Refer to the service manual for addional informaon about the equipment on which the i.C³ is
installed.
Copyright and Trademark
Helmer®, i.Series®, and i.C³™are trademarks or registered trademarks of Helmer, Inc. in the United States of America.
Copyright © 2012 Helmer, Inc.
iii 360129-1/C

Chapter 1: Overview
!
Warning: To avoid injury—before using this product, read all instrucons in the associated operaon manual.
Features
The i.C³™ consists of an intuive user interface and icon-driven touchscreen. The touchscreen is contained within the
instrument bezel, as are addional features.
Touchscreen
The interface to the i.C³ system.
USB Port
Connect a ash memory device to download temperature data or upload rmware updates.
Audio Speaker
Provides an audible signal when alarm condions are met. Also provides audible signal when screen icons and
buons are touched.
Touchscreen
USB Port
Audio Speaker
(boom of bezel)
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Using the Touchscreen
The touchscreen and touch techniques make the i.C³ easy to use. Icons, status indicators, and navigaon buons let
the user see and respond to i.C³ system condions and events.
Note: Anything that touches the screen is understood as a command—do not let anything touch unintenonally.
Touch Techniques
Touch-select Touch once to select an item.
Touch-drag To move an item, touch-hold to select the item and drag it to a new locaon. Use a deliberate touch-drag
moon (without liing).
Touch-scroll To scroll, slide nger slowly across the screen (horizontal or vercal). Stop before liing. For more control
while scrolling, keep your nger in contact with the screen.
Icons, Indicators, and Buons
hFor a complete list of all icons and indicators, see the “i.C³ Icon Reference Guide” at the end of this user manual.
Applicaon icons serve as navigaon buons to the associated applicaon screen.
Status indicators alert the user to a change of status.
Navigaon buons return the display the previous screen or the Home screen.
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Chapter 1: Overview — Using the Touchscreen

Chapter 2: Language Screen
Language Conguraon
The Language screen is displayed when the i.C³ is powered on. Use the Language screen to select the i.C³ display
language.
Touch the Language buon. The Language drop-down list is displayed.
Touch the language to be displayed. The selected language is displayed in the Language buon.
hSee “Chapter 10: i.C³ Sengs, i.C³ Sengs Opons” for details on changing the i.C³ language aer power-on.
Touch the Home buon to connue to the Home screen.
Note: English is the default language.
Note: When the i.C³ is powered on for the rst me, the touchscreen calibraon screen is displayed. Refer to the product service
manual for instrucons in calibrang the touchscreen.
Sengs Conguraon
Basic conguraon parameters should be set before using the i.C³.
hSee “Chapter 10: i.C³ Sengs” for details on conguring i.C³ sengs.
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Chapter 3: Home Screen Basics
Note: To temporarily silence acve alarms, touch the Mute buon in the top right corner of the screen.
Looking at the Home Screen
Upper Temperature
Informaon Header
Display Zone
Lower Temperature
(not available on all models)
Status Display
(defrost icon - freezer models only)
Event Log Icon-Indicator
i.C³ Applicaons
Alarm Condion Message
Alarm Condion Indicator
Screen ID
Unit ID
Home Screen Layout
The i.C³ Home screen is comprised of three (3) informaon areas. The informaon header is the dark blue horizontal
band across the top of the Home screen. This header is displayed on all i.C³ screens. From le to right it includes: the
Event Log icon, Screen ID, Unit ID, Date/Time, Baery indicator, Light On/O buon (if applicable), and Mute buon.
The display zone occupies the middle band of the screen and includes informaon indicators and messages. From
le to right, they are: Alarm Condions indicator and Alarm Condions message; Upper Temperature display; Lower
Temperature display (if installed); and Status Display area.
Applicaon icons are at the boom of the screen and include ve (5) factory-preset applicaon icons. From le to
right, they are: i.C³ Applicaons (APPS), Automac Alarm Test, Temperature Graph, Informaon Logs, and Download.
Note: Aer two (2) minutes of no interacon, the Temperature Graph screensaver is displayed (if enabled).
Note: Addional applicaons are available on the i.C³ APPS screen.
Home Screen Buons and Indicators
Touch the Event Log icon to navigate to the Event
Log screen for review of alarm event and door open
data.
Touch the Mute buon to temporarily silence alarm
sound; touch repeatedly to increase the Mute mer
incrementally.
Look for the New Event indicator (red asterisk) on
the lower right of the Event Log icon.
Toggle the Light buon to turn the light On or O
(standard on upright refrigerators, oponal on
undercounter refrigerators).
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Chapter 4: i.C³ Applicaons (APPS)
All i.C³ Applicaons can be reached from the i.C³ APPS screen.
Note: i.C³ Applicaons screen icons are interchangeable with those found on the Home screen.
hSee “Chapter 13: Icon Transfer” for details on transferring icons.
Upper Temperature
Alarm Condions
Note: Upper Temperature and Alarm Condions are displayed on the le side of the screen.
Using i.C³ Applicaons
Navigate to an applicaon screen: Touch the associated applicaon icon.
Alarm Test
Iniate automac alarm tests for the high and low temperature alarms.
Informaon Logs
Access all available data log applicaons.
Contact Helmer, Inc.
View contact informaon for Helmer, Inc. and rmware revision numbers.
5360129-1/C

Display Sengs
Adjust monitor screen brightness.
Temperature Graph
View current and historical probe temperature data and alarm events.
Downloads
Download informaon log(s).
Uploads
Upload rmware updates.
i.C³ Sengs
All i.C³ system sengs are congured and other preferences selected from the i.C³ Sengs screen.
Note: The i.C³ Sengs screen is password protected, unless password protecon is turned O (from the i.C³ Sengs screen). If
accessing the i.C³ for the rst me, use the factory-originated password (1234).
Icon Transfer
Reposion applicaon icons on the Home and Applicaons screens.
Access Control (Oponal)
Display keypad for refrigerator access.
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Chapter 4: i.C³ Applicaons (APPS) — Using i.C³ Applicaons

Chapter 5: Temperature Alarm Test
Iniate an automac alarm test for the high and low temperature alarms. The unit uses a built-in Peler device to
heat or cool the probe without aecng chamber temperature. The process takes less than ve (5) minutes.
Note: Touch the Cancel Test buon at any me to abort the alarm test.
Begin a Test
Touch the High Alarm Test or Low Alarm Test buon to begin the alarm test. The buon for the selected test begins to ash.
During a Test
• Temperature changes are displayed in the Temperature Display on the le side of the screen.
• As the temperature moves into alarm condions, the temperature reading turns red.
• The message “Peler Test Probe Cooling (or Warming)” is displayed in the Alarm Condion area.
• When completed, the message “Test Complete” is displayed on the right side of the screen.
Note: If the temperature alarm test takes longer than ten (10) minutes, the i.C³ will automacally cancel the test.
Aer a Test
• Event data for the alarm test is recorded and highlighted in blue in the Event Log.
• At the me of the alarm test, the Alarm Test icon is displayed on the Temperature Graph to show that the change in
temperature was test-induced.
Cancel a Test
Touch the Cancel Test buon to end the alarm test. “Test Stopped” is displayed on the right side of the screen.
7360129-1/C

Chapter 6: Temperature Graph
The Temperature Graph screen shows current and historical upper probe temperature data and temperature events.
Note: Up to 42 days of temperature data can be viewed on the graph.
Alarm Condion Icon
Defrost Cycle Icon
(freezer models only)
Viewing the Temperature Graph
Select the 1-day or 7-day me span: Toggle the graph Time Span buon or touch the graph.
Note: To view all graph features (including Alarm Condion, Alarm Test, and Defrost Cycle indicators), select the 1-Day me span.
Date, day, and me informaon for the selected me span is displayed on the graph line.
• Upper line represents high alarm limit
• Lower line represents low alarm limit
• Temperature graph line turns green when unit is within alarm limits and red when outside alarm limits
• Temperature graph line turns black when there is an overlap in temperature data, such as when returning to standard me
from daylight savings me
Note: If the me or date are changed, the stored temperature data will not be reformaed with the new me conguraon.
Logged events may be duplicated in the downloaded event database if the me or date are changed.
Note: The temperature graph displays 42 days of data. If the date is changed to a date greater than 42 days prior to the previous
date seng, the temperature graph will not update unl the internal clock reaches the date which is 42 days prior to the previous
date seng.
Note: If the high alarm limit or low alarm limit are changed, a dashed vercal black line will appear on the temperature graph,
corresponding to date and me when the change was made.
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Event Data
Door Open Time: Total me (in minutes) that the unit door was le open during the selected me span.
Door Openings: Total number of mes the unit door was opened during the selected me span.
Total Events: Total number of logged events that occurred during the selected me span.
Viewable with the 1-Day Time Span
Graph Display of Alarm Condion
Alarm condion events are shown on the graph by a small Alarm Condion icon when an alarm has been acvated.
View detailed event data: Touch the Alarm Condion icon to navigate to the Event Log screen. Touch the Event to view detailed
event data.
Graph Display of Alarm Test
Alarm tests are shown on the graph by a small Alarm Test icon.
View alarm test data: Touch the Alarm Test icon to navigate to the Event Log screen. Touch the Event to view detailed event
data.
Graph Display of Defrost Cycle (Freezers)
The start of a defrost cycle is shown on the graph by a small Defrost Cycle icon, displayed below the graph.
View defrost cycle data: Touch the Defrost Cycle icon to navigate to the Defrost Log screen. Touch the Event to view detailed
event data.
Date
The date and day are displayed below the 12:00 am data point on the temperature graph.
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Chapter 6: Temperature Graph — Event Data

Chapter 7: Informaon Logs
All available data logs are accessed from the Informaon Logs screen.
Note: Some icons shown may be specic to models or oponal features.
Event Log
>
The Event Log shows informaon from alarm events. A maximum of 100 (most recent) events can be viewed on the
Event Log screen. A maximum of two (2) months of event data is stored for download. A maximum of 7,000 events
are stored for download.
!
Cauon: If more than two (2) months elapse between downloads or if the maximum of 7,000 events are recorded, the rst
data records that were saved will be deleted as new data records are added.
hSee “Chapter 8: Data Transfer, Downloading Event Data” for details on downloading event data.
10 360129-1/C

Viewing the Event Log
To scroll through the log: Touch and hold the bidireconal Arrows.
To navigate to the Event Detail screen: Touch the Event.
Event Log Formang
• Bold text: Not yet viewed
• Normal text: Viewed
• Dimmed text: Downloaded
• Data row shaded blue: High or low alarm (triggered from an alarm test)
Table Elements
• Event: Type of event that occurred
• Start Date: Date event occurred
• Start Time: Time event condion began
• Start Temp: Temperature at start of alarm event
• End Time: Time event condion ended
• End Temp: Temperature at end of alarm event
• Acon: Indicator of correcve acon recorded
Note: Data rows in the Event table can be sorted in ascending or descending order by touching column headings.
Event Messages
Event messages are displayed in the Display Zone of the Home screen.
• Compressor probe failure “Compressor Probe Failure”
• Upper probe failure “Upper Probe Failure”
• Lower probe failure “Lower Probe Failure”
• Evaporator defrost probe failure “Evap Defrost Probe Failure” (freezer models only)
• Control sensor failure “Control Sensor Failure”
• High temperature “Hi Temp”
• Low temperature “Lo Temp”
• Door open “Door”
• Power failure “Power”
• Date or me change “Date/Time”
• High alarm test “High Alarm Test”
• Low alarm test “Low Alarm Test”
• Defrost cycle “Defrost” (freezer and low-humidity refrigerator models only)
• Compressor temperature alarm “Compressor Temperature”
• Baery disconnected alarm “No Baery”
• Low baery voltage alarm “Low Baery”
• Communicaon Failure “Communicaon Failure 1”, “Communicaon Failure 2”, “Communicaon Failure 3”
• Power-up event “Power-Up”
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Chapter 7: Informaon Logs — Event Log

Event Detail Screen
The Event Log Detail shows upper and lower probe, and compressor temperature informaon from alarm events. The
cause of an alarm event and the correcve acon taken can be acknowledged.
Viewing the Event Detail Log
• Type of alarm
• Start date/me of alarm
• End date/me of alarm
• Upper probe start/end, maximum/minimum temperatures
• Lower probe start/end, maximum/minimum temperatures
• Compressor start/end, maximum/minimum temperatures
Acknowledging Events
Use the Event Acknowledgement buons to select the cause of an alarm event and the correcve acon taken.
Touch the Event Cause buon. The Event Cause drop-down list is displayed.
Touch the cause of the alarm event:
• Door Open
• Inventory
• Alarm Test
• Other
Note: If Other is touched, the alphanumeric keyboard is displayed. Enter the cause of the alarm condion (40 characters maximum).
hSee “Chapter 15: Alphanumeric Keyboard” for details on using the keyboard.
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Chapter 7: Informaon Logs — Event Detail Screen

Touch the Acon Taken buon. The Acon Taken drop-down list is displayed.
Touch the acon taken to correct the alarm event:
• Closed Door
• Removed Contents
• Completed Test
• Other
Note: If Other is touched, the alphanumeric keyboard is displayed. Enter the acon taken to acknowledge the alarm (40
characters maximum).
hSee “Chapter 15: Alphanumeric Keyboard” for details on using the keyboard.
Touch the Signature buon. The alphanumeric keyboard is displayed.
hSee “Chapter 15: Alphanumeric Keyboard” for details on using the keyboard.
Enter the user name or user inials..
Touch the Save buon. The message “Save?” is displayed.
Touch . A green check mark is displayed in the event row on the Event Log screen. The date and me of the event
acknowledgement is automacally added to the Signature buon. The event informaon is saved and can no longer be edited.
Touch to cancel the save operaon.
Note: All three (3) elds must be completed for data to be saved. If the Home or Back buons are touched prior to touching the
Save buon, no informaon will be saved.
Compressor Temperature Log
>
The Compressor Temperature Log shows the compressor temperature over a rolling 24-hour me interval.
• Data is displayed in 4-hour segments
• The temperature line appears green when in-range and red when out-of-range
Note: If the compressor temperature setpoint is changed, a dashed vercal black line will appear on the temperature graph,
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Chapter 7: Informaon Logs — Compressor Temperature Log

corresponding to date and me when the change was made.
Defrost Log (Freezers)
>
The Defrost Log screen contains a record of each defrost event.
Defrost Log Data Elements
• Date: Date defrost cycle began
• Start Time: Time defrost cycle began
• End Time: Time defrost cycle ended
• Maximum Upper Temperature (Max UT): Highest recorded upper probe temperature during cycle
• Maximum Lower Temperature (Max LT): Highest recorded lower probe temperature during cycle
• Maximum Compressor Temperature (Max CT): Highest recorded compressor temperature during the cycle
• Door Openings: Number of door openings that occurred during the defrost cycle
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Chapter 7: Informaon Logs — Defrost Log (Freezers)

Access Control Log (Oponal)
>
The Access Control Log screen contains a record of each user-authencated access event. A maximum of 100 (most
recent) events can be viewed on the Access Control Log screen. A maximum of two (2) months of event data is stored
for download. A maximum of 21,000 events are stored for download.
!
Cauon: If more than two (2) months elapse between downloads or if the maximum of 21,000 events are recorded, the
rst data records that were saved will be deleted as new data records are added.
hSee “Chapter 14: Oponal Applicaons, Access Control” for details on using Access Control.
The Access Log shows informaon from controlled access chamber entries.
Note: The Access Log, with the Access Control screen and Access Control Setup screen, are acvated when the Access Control
opon is acvated (Access Control is a factory-acvated opon).
To scroll through the log: Touch and hold the bidireconal arrows.
Access Control Log Data Elements
• User: Name of user, Denied, or Override
• Date: Date of access
• Time: Time of access
• Duraon: Length of me door remained open
• Method: How unit was accessed (PIN or key access)
Access Log Formang
• Bold text: New data since the last me the log was viewed
• Normal text: Viewed
• Dimmed text: Downloaded
• Red text = Incorrect PIN entered, access denied, or key override was used
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Chapter 7: Informaon Logs — Access Control Log (Oponal)

Chapter 8: Data Transfer
Downloading Temperature and Event Data
Use the Download screen to download informaon.
To perform a download:
1. Insert a memory device into the USB port located on the right of the i.C³ monitor bezel. When the memory device is detected, the
message “Insert USB Flash Drive” clears. The Download icon is no longer shaded and the Data Selecon spin box is displayed.
2. Touch the Data Selecon spin box to download data from the currenet calandar month or current calendar month and
previous calendar month.
!
Cauon: If more than two (2) months elapse between downloads, the rst data records that were saved will be deleted as
new data records are added.
Note: If the Download icon is touched before a memory device is inserted, the message “Insert USB Flash Drive” is displayed unl
a memory device is inserted.
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