Henden H2 User manual

H2 Robotic Pool Cleaner
USER MANUAL
Register your product online:
www.hendenpools.com.au/productregistration
IMPORTANT
Please read carefully
CAUTIONS AND WARNINGS:
Use the originally supplied power supply only.
Do not use an extension cable in any
case whatsoever.
Ensure the electrical outlet is protected by
a ground fault interrupter (GFI) or an earth
leakage interrupter.
Keep the power supply out of standing water.
Do not enter the pool while the Robotic Pool Cleaner
is working.
Unplug the power supply before servicing.
Do not pull the Robotic Pool Cleaner from the pool
using the cable.

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Contents
H2 Robotic Pool Cleaner
Introduction 4
Helpful hints 4
Specifications 4
H2 product parts 5
H2 operation 6
Setup 6
Putting the H2 into the pool 8
Removing the H2 from the pool 9
Maintenance 10
Cleaning after use 10
Periodic cleaning 12
Cleaning the impeller 13
Off-season storage 13
Troubleshooting 14

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H2 Robotic Pool Cleaner
INTRODUCTION
Thank you for purchasing the Henden
H2 Robotic Pool Cleaner.
The Henden H2 uses clever cleaning and
navigation technology to keep your pool
sparkling all year long.
Designed for easy use and maintenance,
the Henden H2 is a quality piece of pool
equipment guaranteed to last.
HELPFUL HINTS
> When working, the power supply should
be placed in the shade.
> Release minimal required floating cable
length to ensure proper pool coverage.
> Leave excess cable rolled outside the
pool.
> After each cleaning cycle wash the filter
bag or cartridge. Clogged filter bags
reduce scanning and cleaning efficiency.
> Once a week unplug the cable from
the power supply, unwind the tangled
portions of the cable, straighten it out
and leave it in the sun for several hours.
> When not in use, store the robotic pool
cleaner in a shady place upside down.
SPECIFICATIONS
> Use the Robotic Pool Cleaner in the
following water conditions only:
Chlorine Max 4 ppm; pH 7.0–7.8;
Temperature 6–34°C (43–93°F);
NaCl Maximum = 5000 ppm.
> Motor protection: IP 68
Minimum depth: 0.80m/2.6ft
Maximum depth: 5m/16.4ft
> Digital Power supply
Input: 100-125 AC Volts/
200-230 AC Volts
50-60 Hertz
Output: <30 VDC
IP 54
H2 PRODUCT PARTS
H2 Robotic Pool Cleaner
H2 Power Supply
Filter Basket Ultra-fine filters

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H2 Robotic Pool Cleaner
H2 OPERATION
Setup
Before using the Henden H2 Robotic Pool Cleaner for the first time, perform the
following steps:
3. Attach the floating cable from the H2
robotic pool cleaner, to the H2 Power
supply by inserting the notch (1) into
the groove (2) and turning clockwise.
1. Position the power supply at least
3.5m/12ft from the edge of the pool.
2. Position your H2 Robotic Pool Cleaner
near your power supply unit. Unwind
the cable and stretch it out completely
so that it has no kinks.
4. Plug the H2 power supply into the
powerpoint and turn the power
point on.
5. Note: do not turn the unit on via the
power supply yet.
3.5m/12ft
1
2
1
2
3
4
ON
OFF

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H2 Robotic Pool Cleaner
OPERATION
Putting the H2 into the pool Removing the H2 from the pool
1. Place the H2 Robotic Pool Cleaner
into the pool. Release it and let it sink
to the floor of the pool. Make sure
that the floating cable is free of any
obstructions.
2. Turn the power supply ON. The H2
Robotic Pool Cleaner will now operate
until it has reached the end of the
cleaning cycle. Note: the power supply
will turn off automatically after
3 hours.
Make sure the power supply is switched off and unplugged.
1. Press the OFF button on the power supply and unplug from the power point.
Do not pull the pool cleaner from the pool using the cable.
6. Using the floating cable, bring the
H2 Robotic Pool Cleaner to the pool’s
edge. Using the handle, remove the
unit from the pool.
7. Place the H2 Robotic Pool Cleaner on
the edge of the pool and let the water
drain out.
ON
1
2
1
OFF
UNPLUG
✓✗
23

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H2 Robotic Pool Cleaner
MAINTENANCE
Cleaning after use
It is highly recommended to clean the filter basket after each cleaning cycle.
Note: Do not let the filter panels dry out before cleaning.
Make sure the power supply is switched off and unplugged.
1. Open the filter cover.
2. The basket handle will automatically
pop up, making it easy for you to lift
the basket out.
3. Lift up the basket.
4. Open the latch to release the bottom
lid in order to remove the debris.
5. Rinse well with hose. Once debris is
removed close and place back into
your cleaner.
CLICK
1
2
CLICK 1
2
3
4
5

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H2 Robotic Pool Cleaner
1. Clean the filter panels with a hose.
1. Dismantle the 4 panels using your
thumbs.
1. Reassemble the filter panels.
1. Insert the clean filter basket and
close the filter cover. The filter basket
handle will automatically fold down as
you close the cover.
MAINTENANCE
Periodic cleaning
To ensure longevity of your H2 Robotic Pool Cleaner , we recommend completing a deep
clean once a month. A deep clean consists of dismantling the 4 ultra-fine filter panels on
the basket, according to the following steps:
CLEANING THE IMPELLER
If you notice debris trapped in the impeller compartment:
Make sure the power supply is switched off and unplugged.
Clean the debris trapped in the impeller opening compartment, according
to the following steps:
Open the lid,
remove the basket
and remove any
debris.
Use a short screwdriver to remove the
two screws on the impeller cover.
Pull the impeller
cover backwards
to release it. Clean
the debris trapped
around the impeller.
Reassemble the
impeller cover.
OFF-SEASON STORAGE
If the H2 Robotic Pool Cleaner will not be in use for an extended period of time,
it is important to:
> Unplug the H2 Robotic Pool Cleaner from the external power source.
> Make sure that no water is left in the H2 Robotic Pool Cleaner. If water appears in the
unit, place upside down for 24 hours then return and continue the storage process.
> Thoroughly clean the filter basket and panels. Be sure to place them back in the unit.
> Roll up the cable so that it has no kinks.
> Store the H2 Robotic Pool Cleaner in a protected area out of direct sun/rain/frost,
at a temperature of between 5°—45°C / 41°—113°F.
1
2
3
4
1 2 3

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H2 Robotic Pool Cleaner
TROUBLESHOOTING
If the corrective actions supplied do not solve the problem, please visit your local Reece
Irrigation & Pools branch or call 1300 Henden.
SYMPTOM POSSIBLE REASON CORRECTIVE ACTION
The power-supply or
its switch led are not
working.
No voltage in the power socket in the
wall.
Check that there is voltage in the power
socket in the wall.
The power supply is not
switched ON.
Check that the power supply is plugged in
and turned ON.
The power cable is not well connected
into the power
supply inlet.
Check that the power cable is securely
connected all the way into the power
supply.
Turn the power supply off. Wait 30 seconds
then turn it back on.
The H2 Robotic Pool
Cleaner does not move.
The floating cable is not well connected
into the power supply outlet.
Check that the floating cable is securely
connected all the way into the power
supply.
An obstacle blocks the impeller, tracks
or wheels.
Unplug the power supply. Open the
impeller cover and check that nothing is
trapped in the impeller. Verify that nothing
blocks the tracks or wheels.
The H2 Robotic Pool
Cleaner is moving in
circles.
Clogged filter basket. Clean the filter basket.
Debris stuck in the impeller-house or
impeller-cover.
Remove debris stuck in the impeller-house
or impeller-cover (see figures
1 & 2 on page 13).
Power supply incorrectly positioned. Place power supply in a position so that
the Pool Cleaner can freely reach all the
pool area.
Algae or pool water is out of spec. Correct pool water conditions.
The H2 Robotic Pool
Cleaner does not turn or
moves in one direction
only.
Debris stuck in the impeller-house or
impeller-cover.
Remove debris stuck in the impeller-house
or impeller-cover (see figures
1 & 2 on page 13).
The H2 Robotic Pool
Cleaner moves but does
not clean the pool.
Clogged filter basket. Clean the filter basket.
Debris stuck in the impeller-house or
impeller-cover.
Remove debris stuck in the impeller-house
or impeller-cover (see figures
1 & 2 on page 13).
SYMPTOM POSSIBLE REASON CORRECTIVE ACTION
The H2 Robotic Pool
Cleaner cleans only part
of the pool.
Power supply incorrectly positioned. Place the power supply in a position so
that the Pool Cleaner can freely reach all
the pool area.
Not enough floating cable is released
for the correct operation of the Pool
Cleaner.
Check that there is enough slack in the
floating cable for the Pool Cleaner to reach
all of the pool.
Clean the filter basket.
The floating cable
has kinks.
Clogged filter basket. Clean the filter basket.
Debris stuck in the impeller-house or
impeller-cover.
Remove debris stuck in the impeller-house
or impeller-cover. (see figures 1 & 2 on
page 13).
To remove the kinks, stretch the floating
cable out completely and let it sit for at
least a day in the sun.
The H2 Robotic Pool
Cleaner doesn’t climb
the walls.
Clogged filter basket. Clean the filter basket.
Algae on walls. Check the level of the chemicals of the
water. Improper levels may allow the
growth of algae making the walls slippery.
Unsuitable pH level. If so, adjust the levels and scrub the walls.
Debris stuck in the impeller-house or
impeller-cover.
Remove debris stuck in the impeller-house
or impeller-cover (see figures 1 & 2 on
page 13).

Register your product online:
www.hendenpools.com.au/productregistration