Henden H83SP Operating instructions

IMPORTANT
Please read carefully
Please pass these instructions on to the operator of this equipment
INSTALLATION &
OWNERS MANUAL
WARNING:
Failure to follow
these instructions
and comply with all
applicable codes
may cause serious
bodily injury and/or
property damage.
The installation of
this product should
be carried out by a
person knowledgeable
in swimming
pool plumbing
requirements following
the installation
instructions provided
in this manual.
Henden 8★3 Speed Pump
H83SP
A joint government and industry program
Henden Pump, Model H8VSP
Variable Speed
ENERGY
RATING
Energy consumption
kWh per year
To pump 50,000 litres/day
349
When tested in accordance with AS 5102.2.
Actual energy use and running costs will depend on how you use the appliance.
Compare models at www.energyrating.gov.au
Efficiency
L/Wh
52.4
Flow Rate
L/min
120
Head
m
2.6
Power
W
138
P/N 15951

HENDEN INSTALLATION & OWNERS MANUAL |3
Contents
Henden 8★3 Speed Pump
INSTALLATION
1. INSTALLATION OF THE HENDEN 3 SPEED PUMP 4
1.1 Location of the Pump 4
1.2 Weather Protection 4
1.3 Power Connection 4
2. PIPE CONNECTION 5
OWNERS MANUAL
3. STARTING UP 6
3.1 Pre-start up Checklist 6
3.2 Starting the Pump 6
4. LOW ENERGY OPERATION 7
4.1 Using your Henden 3 Speed pump with a
Henden Salt Water Chlorinator 7
4.2 Operating your automatic pool cleaner 7
4.3 To operate a suction pool cleaner
with your Henden 3 Speed Pump 7
5. MAINTENANCE 8
5.1 Emptying the strainer basket 8
6. TROUBLE SHOOTING 8
7. HENDEN™REPAIR OR REPLACEMENT GUARANTEE 11

Henden 3 Speed Pump Installation Manual
4|HENDEN INSTALLATION & OWNERS MANUAL
INSTALLATION
1. INSTALLATION OF THE HENDEN
3 SPEED PUMP
1.1 Location of the Pump
The pump should be located as close to the water as
possible and mounted on a firm base in a well drained
position, high enough to prevent any flooding. It is the
installer’s/owner’s responsibility to locate the pump such
that the nameplate can be easily read and the pump can
be readily accessed for service.
1.2 Weather Protection
It is recommended that the pump is protected from the
weather. Enclosures should be ventilated to prevent
condensation build-up and allow a free flow of air for the
fan cooled motor.
1.3 Power Connection
The Henden 3 Speed Pump is suitable for connection to a
nominal 220-240 volt 50Hz power supply and is equipped
with a flex and 3 pin plug. If a power outlet is not available
within 3 metres of the pump, a 3 pin power point in a
safe, dry place may need to be provided by an electrician.
Extension cords are unsafe around pools and should be
avoided. If the supply cord of this product is damaged it
must be replaced by Henden or the manufacturer, with
genuine Henden spares.
This Henden 3 Speed Pump incorporates motor
overload detection designed to protect the motor from
overheating. If the motor gets too hot during operation,
it’s operating speed will reduce to bring it within an
acceptable operating temperature and then will speed up
to the originally set speed.
To reset the motor, switch the power off then remove the
power lead. After 30 seconds, plug the pump back into the
mains power supply and resume normal operation.
If the pump and filter are located below
pool water level, it is necessary to fit
isolating valves in the pipe between the
pump and skimmer box and in return
pipe from the filter to the pool.
The fittings on this product are
constructed of ABS. Some PVC jointing
compounds are incompatible with ABS.
Check compound suitability before use.
CAUTION: In the interest of safety, we
advise that all brands and types
of pool pumps must be installed in
accordance with AS3000 wiring rules
or equivalent.
Henden recommends that all
installations are fitted with earth
leakage or residual current protection
devices.
Warning! Ensure that an electrical
isolation switch is located with easy
access so that the pump can be
switched off in an emergency.

Henden 3 Speed Pump Installation Manual
HENDEN INSTALLATION & OWNERS MANUAL |5
2. PIPE CONNECTION
A barrel union is provided for connecting to the piping
from the pool. The barrel unions are designed to accept
40mm PVC on the ID or a 50mm PVC fitting on the OD.
When plumbing the discharge pipe, ensure that the
pipework does not interfere with the touchpad’s
protective cover, which needs to fully open and close.
Ensure pipework from
discharge does not interfere
with protective cover.
Barrel unions need to be hand
tightened. No sealant, glues or
silicones are required.
The use of any pipe smaller than those specified above is
not recommended. Suction piping should be free from all
air leaks and any humps and hollows which cause suction
difficulties.
The discharge piping from the pump outlet should be
connected to the inlet connection on the swimming pool
filter (usually at the filter control valve).
ELECTRICAL DATA
Model H83SP
RPM
Eco Flow Speed – 1400
Mid Flow Speed – 2400
High Flow Speed – 2850
Enclosure Class (IP) 24
Insulation Class Class B 130 Insulation
Voltage (V) 240 AC
Supply Frequency (Hz) 50
Run current (A) 6.3
Motor Input Power (W / hp)
Eco Flow - 168W / 0.23hp
Mid Flow – 679W / 0.91hp
Hi Flow – 1,125W / 1.51hp
Motor Output Power (W / hp)
Eco Flow - 127W / 0.17hp
Mid Flow – 521W / 0.70hp
Hi Flow – 853W / 1.14hp
Operating Limits:
Max Water temperature 50°C
Max Ambient temperature 55°C
Dimensions:
Model A B C D E Mounting
Holes
Diameter
Inlet
PVC
Outlet
PVC
Net
Weight
(kg)
H83SP 645 330 250 305 246 10 *40/50 *40/50 15.9
A
B
C
D
E
*Suction and delivery accept 40mm PVC pipe on the I.D. and 50mm fitting on the O.D.

Henden 3 Speed Pump Owners Manual
OWNERS MANUAL
3. START UP
3.1 Pre-start up checklist
• Low Speed setting is compatible with
other pool equipment 
• The pump is installed in a safe and dry environment 
• The pump enclosure has adequate drainage
in the event of leakage 
• Any transport plugs are removed 
• The pipework is correctly sealed and supported 
• The pump is primed correctly 
• The power supply is correctly connected 
• All steps have been taken for safe operation 
• The filter has been plumbed with 40/50mm pipe 
To realise the best energy efficiency from your pump,
please follow these installation recommendations:
• Suction pipe length should be kept as short as possible
• Install a 450mm long straight pipe horizontally into the
front of the pump
• Minimise the number of bends in the plumbing
3.2 Starting the Pump
To operate efficiently and prevent pump damage there
must be a free flow of water to and from the pump. Before
starting ensure that:
• All pipework is correctly sealed
• The pool/spa water level is at the correct height (at least
halfway up the skimmer base)
• All appropriate valves are open and there is nothing
preventing the flow of water through the system
The Henden 3 Speed Pump motor has 3 pre-set speed
settings: Eco Flow, Mid Flow and High Flow. It will always
start on High Flow setting to aid priming and after 2
minutes will automatically revert to the last used speed
setting. The pump can further be adjusted to run at
different speeds between the three speeds.
1. First prime the pump by removing the strainer basket
lid and filling the strainer basket area with water.
Replace the lid, ensuring that it seals on the large
o-ring.
2. Connect to the power supply and switch on.
3. Allow the pump to run, so that any air trapped may be
expelled. It will start in High Flow mode (high speed) for
2 minutes in order to prime effectively.
4. If prime is not established within approximately two
minutes, as evidenced by a strong flow of water and
no bubbles returning to the pool, switch off the pump
and repeat the procedure. Continued evidence of air
under the strainer basket lid indicates an air leak in the
suction piping which should be rectified to avoid pump
damage.
For optimum pump performance, the strainer basket
housing should always be full of water and free from air
bubbles. The water level of the pool should always be
maintained to at least halfway up the skimmer box, which
will ensure water is supplied to the pump at all times. From
time to time it may be necessary to re-prime the pump.
This should be carried out as described above.
NOTE: During high speed start up, the
LED for the last set speed will flash.
Never run the pump dry. Running the
pump with no water may damage the
mechanical seals, causing leakage
and flooding. Dry running damage
and associated damage is not covered
under warranty.
6|HENDEN INSTALLATION & OWNERS MANUAL

Henden 3 Speed Pump Owners Manual
4. LOW ENERGY OPERATION
Your Henden 3 Speed Pump has 3 speed settings which
are also programmable:
1. Eco Flow – Lowest Speed
2. Mid Flow – Medium Speed
3. High Flow – Highest Speed
• Eco Flow mode provides the lowest speed
and therefore the greatest energy savings.
• For programmable speed options and settings,
please contact your pool pump installation
professional or Reece Irrigation & Pools branch.
Operation Recommended
Speed Settings
Pool Filtration Eco Flow
Automatic pool cleaner operation Mid Flow
Backwashing your media filter
High Flow
Manually cleaning your pool
Water Feature operation
Spa Jet operation
Solar pool heating
Guidelines for recommended pump operating hours:
Australian Standards AS3633: “Private swimming pools
- water quality” states that “the minimum turnover rate
shall be a single turnover of the full volume of the pool
water, within the period that the pump would normally be
operating...”
The table below provides a guide to the running times of
your pump while in filtration mode in order to achieve the
minimum turn over rate:
Pool Size (Litres) Speed Setting (hours)
Eco Flow Mid Flow High Flow
20,000 2.7 1.6 1.3
30,000 4.1 2.4 2.0
40,000 5.4 3.2 2.7
50,000 6.8 4.0 3.3
60,000 8.1 4.8 4.0
80,000 10.8 6.4 5.4
100,000 13.5 8.0 6.7
4.1 Using your Henden 3 Speed pump with a
Henden Salt Water Chlorinator
Chlorinators require a minimum flow rate through the
chlorinator cell for best efficiency and cell life. If you are
using this pump with a Henden Chlorinator please ensure the
flow rate is sufficient to cover your cell plates completely at
all times of operation. For other chlorinators please refer to
the relevant installation and operating instructions.
25 TOTAL HEAD (m)
20
15
10
5
0
050 100 150 200 250 300 350
FLOW (lpm)
400 450 500
1400rpm
2400rpm
2850rpm
High Flow
Mid Flow
Eco Flow
4.2 Operating your automatic pool cleaner
Before installing or purchasing a pool cleaner for use with
your Henden 3 Speed Pump, it is important to know the
minimum flow rates required for it to operate effectively.
4.3 To operate a suction pool cleaner with your
Henden 3 Speed Pump
1. Activate the High Flow setting and allow the pump to
fully prime by running for 2 minutes. You will know
the pump is primed when you can see a strong flow of
water through the clear leaf basket lid.
2. When all air is expelled from the leaf basket, connect
the pool cleaner hose firmly into the skimmer plate or
dedicated wall suction.
3. Select the speed setting that enables best performance
from your automatic pool cleaner. Mid setting should
be ample for most cleaners but if the cleaner requires
better performance, activate the High Flow setting. Eco
Flow can be used to run a suction pool cleaner, but it is
recommended that Mid Flow is used.
4. The cleaner should only be connected for as long as
is required to clean the surface of your pool. When
cleaning is complete, disconnect the cleaner and
remove the skimmer plate from the skimmer box.
5. Reactivate the most efficient speed setting for daily
filtration. The Eco Flow setting is recommended.
NOTE: To get optimum energy
efficiency from your Henden pump
DO NOT keep the automatic pool
cleaner connected when cleaning is
not required.
HENDEN INSTALLATION & OWNERS MANUAL |7

Henden 3 Speed Pump Owners Manual
NEVER knock the plastic basket on a
hard surface as it will cause damage.
6. TROUBLE SHOOTING
If the pump runs but there is no water flow or
water flow is reduced, the following conditions
may apply:
1. The filter requires backwashing or it is blocked. Refer
to the relevant section in the filter manual.
2. The pump is not primed. Re-prime as per instruction in
‘Starting the Pump’
3. There are air leaks in the suction piping. Check all
piping and eliminate leaks, also check for a loose
strainer basket lid. Air bubbles in the water flowing
back to the pool would indicate a leak in the suction to
the pump allowing air to enter the pipework.
4. A leaking pump shaft seal may also prevent operating.
Evidence of this would be water on the ground under
the pump.
5. The pump is not able to get water from the pool. Check
that the valves to the pump are fully open and that the
pool water level is at least halfway up the skimmer box.
6. Blockage in the piping or pump. Remove the strainer
basket and check for any blockage to the pump
impeller entry. Check the skimmer box for blockage.
If the pump does not operate, the following
conditions may apply:
1. The power is not connected. For 220-240 volt only,
check the power point by plugging in a portable
appliance to ensure power is available. Also check fuses
and the main power supply switch
2. Automatic overload is tripped. The pump has an in-built
thermal overload which will re-set automatically after
the motor has cooled following an overheating period.
Determine the cause of the overload tripping and
rectify. Re-set the pump by switching the power OFF
for 30 seconds.
3. Blockage is preventing the pump from rotating.
4. Motor is burnt out - burning smell is evident.
Replacement is required
If you are unable to resolve any installation or operation
difficulties with your Henden 3 Speed Pump, contact the
supplier from whom the pump was purchased or your
local Reece Irrigation & Pools branch as indicated at the
back of this manual.
5. MAINTENANCE
5.1 Emptying the strainer basket
The strainer basket should be inspected frequently
through the transparent lid and emptied when a build
up of rubbish is evident. The directions below should be
followed.
1. Switch off pump.
2. Unscrew the strainer basket lid anti-clockwise and
remove.
3. Remove the strainer basket by lifting upwards from its
housing.
4. Empty the trapped refuse from the basket. Hose out
with water if necessary.
5. Check the strainer basket for cracks, replace the
strainer basket in the pump if OK.
6. Replace the lid and ensure that it seals on the large
rubber o-ring. Firm hand tightness only is required.
The o-ring & thread can be lubricated with Hydra Slip or
equivalent products.
Failure to undertake regular
maintenance may cause damage not
covered by warranty.
Power supply to this pump needs to be
through an isolating transformer
on RCD, having a rated operating
current not exceeding 30mA.
8|HENDEN INSTALLATION & OWNERS MANUAL

Henden 3 Speed Pump Owners Manual
Lockout codes
Blinks Fault Cause
1 Micro controller failure Micro controller is continually rebooting.
2
Mains under voltage The mains voltage has dropped below 180 volts AC running.
NOTE: If this fault is active, the controller will reboot after
voltage comes above 209 volts AC for at least 6 seconds.
3Temperature Over temperature (100°C).
Under temperature (-20°C).
4 Over current trip Over current protection has tripped.
5 Mains over voltage The mains voltage has risen above 269 volts AC.
6Output shaft seized Motor failed to start.
Motor was stopped.
7Self check One or more of the self-tests failed either at start-up
or while running.
8 Motor fault One or more of the phases have become disconnected.
9Other fault Any fault not covered by the other codes. Presently no faults
should trigger this.
10 EEPROM load failure Checksum failed while loading EEPROM to memory.
Removal of the Pump from Pipework
Should it be necessary to remove the pump, follow these
instructions:
1. Switch off the power and remove the plug from the
power source.
2. Close the water valves on the pool return and the pump
inlet pipework.
3. Remove the discharge & suction barrel unions taking
care not to lose the o-rings.
4. Move the pipework with the barrel unions attached
until the pump can be pulled clear.
NOTE: When making any
enquiries about your Henden 3
Speed Pump, be certain to quote
the model number from the
nameplate located on the motor.
NOTE: If the pump is wired into a time
clock or another automatic control, the
wiring should be removed by a qualified
technician.
Water Quality
Maintaining balanced water chemistry is important to
the life of your pool pump. This pump is designed to be
used with pool & spa water, balanced in accordance with
Langlier Saturation Index, with a pH level of between 7.2
and 7.8 and is regularly treated with a chlorine sanitising
agent with the level not exceeding 3.0 parts per million of
free chlorine.
Please consult your local Reece Irrigation & Pools branch
regularly to have your water tested.
HENDEN INSTALLATION & OWNERS MANUAL |9

Henden 3 Speed Pump Owners Manual
DANGER Hazardous suction. Do
not block water entry into filtration
system with any part of your body
as the pressure can trap hair or body
parts, causing severe injury or death.
Do not block suction.
Turn off pump immediately if
someone becomes trapped.
CAUTION!Do not add chemicals
directly to the pool skimmer. Adding
concentrated chemicals may damage
pump and filter and void warranty.
WARNING! Pump suction is
hazardous and can trap and drown
or disembowel bathers. Do not
block suction. Do not use or operate
swimming pools, spas or spa baths if
a suction cover is broken, missing or
loose. Two suction covers and inlets
must be provided into every pump to
avoid suction entrapment.
CAUTION! In accordance with AS/
NZS60335.2.41 we are obliged to
inform you that this device is not
to be used by children or infirm
persons and must not be used as a
toy by children.
WARNING! POWER CONNECTIONS
AND WIRING MUST BE CARRIED OUT
BY AN AUTHORISED ELECTRICIAN.
10 |HENDEN INSTALLATION & OWNERS MANUAL
Routine Maintenance tasks –
to maximise the life of your pool equipment & personal
safety, use this checklist once a week.
Turn pump off first.
£Make sure that any pressure gauges are in working
condition and the operating pressure is within limits
as specified on the product.
£Make sure that each suction inlet, and main drain has
a cover that is securely attached and in safe working
condition.
£Make sure that all skimmer covers are securely
attached and in safe working condition. These should
be replaced every 3 to 4 years.
£Remove any obstructions or debris from the main
drain cover.
£Ensure the skimmer baskets and the pump hair and
lint pots are free of leaves and debris at least once a
week.
£Remove obstructions and combustibles from around
the pump motor.
£Make sure all wiring connections are clean and
that all wiring and electrical equipment is in good
condition. Damaged wiring must be repaired or
replaced by a qualified electrician as soon as damage
is discovered.
£Check water balance and sanitiser levels at your
local pool shop.

Henden 3 Speed Pump Owners Manual
7. HENDEN™REPAIR OR REPLACEMENT
GUARANTEE
Our goods come with guarantees that cannot be
excluded under the Australian Consumer Law. You are
entitled to a replacement or refund for a major failure
and compensation for any other reasonably foreseeable
loss or damage. You are also entitled to have the goods
repaired or replaced if the goods fail to be of acceptable
quality and the failure does not amount to a major failure.
Should you experience any difficulties with your Henden
product, we suggest in the first instance that you contact
the installer of the product or your local Reece Irrigation
& Pools branch.
Alternatively you can phone Henden. On receipt of your
claim, Henden will seek to resolve your difficulties, if the
product is faulty or defective, advise you on how to have
your Henden product repaired, obtain a replacement or
a refund.
Henden does not cover normal wear or tear, or damage
resulting from misuse or negligent handling, improper
use for which the product was not designed or advertised,
failure to properly follow the provided installation and
operating instructions, failure to carry out maintenance,
corrosive or abrasive water or other liquid, lightning or
high voltage spikes, or unauthorized persons attempting
repairs. Where applicable, your Henden product must
only be connected to the voltage shown on the nameplate.
Henden does not cover freight or any other costs incurred
in making a claim. Please retain your receipt as proof
of purchase; you MUST provide evidence of the date of
original purchase when making a claim.
Henden shall not be liable for any loss of profits or any
consequential, indirect or special loss, damage or injury
of any kind whatsoever arising directly or indirectly from
Henden products.
Should your Henden product require repair or service after
the guarantee period; contact your nearest Reece Irrigation
& Pools branch or phone the number below.
For a complete list of Reece Irrigation & Pools branches
visit our website reece.com.au/storefinder or contact:
TECHNICAL AND AFTER SALES SUPPORT:
1300 HENDEN (1300 436 336)
MAILING/MANUFACTURER ADDRESS:
Davey Water Products
6 Lakeview Drive, Scoresby,
Victoria, 3179
HENDEN INSTALLATION & OWNERS MANUAL |11
Henden Guarantee Period
Four Years

P/N 403212-2