Henley Arklow User manual

Important: – This product must be installed by a suitably qualiied installer.

PLEASE READ ALL THESE INSTRUCTIONS CAREFULLY!

For safety reasons it is essential that your stove is correctly installed and operated. Henley Stoves can-

not accept responsibility for any fault or consequential problems arising through incorrect installation

or operation.

Please hand these instructions to the stove user when the installation is

complete. Leave the stove ready for operation and instruct the user in the

correct use of the appliance and operation of controls.

Henley Arklow 5kW / 7kW

Insert Stove Installation and Operating Instructions

Henley Stoves, Curraheen, Tralee, Co. Kerry | www.henleystoves.com

Table of contents

Technical Specication

Stove Commissioning Checklist

Installation Instructions

Hearth

Ventilation

Chimney

Flue outlet positions

User instructions

Connecting a chimney to a ue

Combustible Materials

Air Controls

Door handle

Recommended Fuels

Lighting the Stove

Re-fuelling

Shutting Down

Maintenance

Chimney Sweeping

Replacing the Fire Rope around your stove door

Removing the Ash

Removing the fuel retainer

Replacing the glass in your stove door

Replacing the bae plate in your stove

Stove Finish (paint)

Warranty

Chimney Fire and Over Firing

Seasonal Use

Frequently Asked Questions

Parts

Servicing

Warranty Registration Form

DEFRA

2 | www.henleystoves.com

Congratulations on your purchase of your Henley Druid Stove. With the proper care and attention your Henley stove will

give you a lifetime of heat, comfort and pleasure. This manual contains instructions on how to install and maintain your

Henley Stove. For both your comfort and safety please take the time to read through it carefully.

Safety

A ireguard conforming to BS 8423:2010 should be used in the presence of children, the old or inirm.

Please note, this appliance should be used with the ire door closed at all times except when fuelling, de-ashing or initial lighting.

Do not use aerosol sprays or any other lammable materials near the appliance under ire. Fire cement is caustic, hand and eye protection should

always be worn, prolonged contact with the skin should be avoided. Henley Stoves will not be responsible for any consequential or incidental loss

or injury however caused. Before continuing any further with theinstallation of this appliance please read the following guide to manual handling.













Fire Cement



immediately with plenty of water.

Asbestos



and use appropriate protective equipment.

Technical Speciication

www.henleystoves.com | 3

All sizes are correct at time of publish but are subject to change without prior notice. Pleae ensure you confrim all measurements

before commencing any installation works.

All sizes in MM

Safe distances to combustible materials should be 800mm to

the rear and 700mm to the side

Model Size A Size B Size C Size D Size E Size F

Arklow 5kW 591 499 352 388 88 499

Arklow 7kW 591 499 439 481 88 499

Size B

Size A

Size E

Size F

Size C

Size D

Weight 77kg

Nominal heat output, kW 7kW

Arklow 7kW

Weight 70kg

Nominal heat output, kW 5kW

Arklow 5kW

Stove Commissioning Checklist

Please complete the form below as it will be of great assistance in the unlikely event that there is a problem with the stove or a war-

ranty claim needs to be made. Please contact the installer or dealer if there is a problem.

Dealer appliance was purchased from





Commissioning Checks (to be completed and signed)

..........................................................................................................................................

........................................................................................................................................................

..........................................................................................................................................

............................................................................................................................

Name:

Address:

Phone:

Dateinstalled:

ModelDescription:

Serial number:

............................................................................................................................

Companyname:

Address:

Phone:

Stove correctly ued according to building regulations

Flue swept and integrity of ue veried

Smoke test completed on installed stove

Spillage test completed

Use of appliance and operation of controls explained to end-user

Checkthatspeciedclearancetocombustibleshasbeenadheredto

Instruction manual handed to end-user

HETAS Approved (Please tick relevant box): Yes No If Yes, please include certicate of compliance.

Yes No

..........................

..............................................

............................................

....................................................................

...........

.......

...............................................

Signature: ....................................................... Printname: ........................................................

4 | www.henleystoves.com



1. Before installation and/or use of this appliance please read these instructions carefully to ensure that all requirements are fully

understood. The appliance must be itted by a registered installer*, or approved by your local building control oicer.

2. All local regulations, including those referring to national and european standards need to be complied with when installing the





the stove. Please refer to

Building regulations available on http://www.environ.ie and http://www.planningportal.gov.uk.

3. Only use for domestic heating in accordance with these operating instructions.

4. Only approved fuels must be burned. Do not use with liquid fuels or as an incinerator.

-

ent.

6. Do not place photographs, TV’s, paintings, porcelain or other combustible items on the wall or near the appliance. Exposure to

hot temperatures will cause damage. Do not place furniture, or other items such as drying clothing, closer than 1m from the front

of this appliance.

7. Extractor fans or cooker hoods must not be placed in the same room or space as this can cause the appliance to emit fumes into

the room.

8. Do not obstruct inside or outside ventilation required for the safe use of this appliance.

9. Do not make unauthorised changes to the appliance.

10. The chimney must be swept at least once a year

11. Do not connect, or share, the same lue or chimney system with another appliance.



www.henleystoves.com | 5

Hearth

The appliance must stand on a non-combustible constructional hearth

which is at least 125mm thick. The building must have a suitable load-

bearing capacity for the hearth and appliance. Consult a structural

engineer for advice before proceeding. When itting into an existing

hearth check that the hearth complies with current construction regu-



ireplace or chimney it is possible to construct a suitable

non-combustible housing and hearth setting. The lue must be

installed in accordance with all local and national regulations and

current rules in force. Check if adding a new chimney to your prop-

erty requires planning permission. The hearth must protrude at least



constructed on timber, there must be a clearance of at least 250mm

from the timber to the top surface of the hearth.

Ventilation



supply can result in poor combustion and smoke entering the room which is potentially dangerous. This supply of air can come

from either:





-

missioning then there may be insuicient natural ventilation and an additional air supply will be necessary. Many older buildings

are suiciently ventilated by natural leakage of air to provide suitable air supply for an appliance of 5kW output or less.

Extractor fans should not be installed in the same room as the appliance and any air vents should be positioned so that they are

not liable to blockage.

Chimney



than



customer should be made aware of this. Failure to correct an over-drawing lue will invalidate the warranty, and may damage the

appliance.

Please remember that chimney draught is dependent on four main factors.





appliance before installation. Products of combustion entering the room can cause serious health risks.

The following must be checked:









installed and in good condition.





maximum of 4 bends. Bends must have angles of less than 45 degrees from the vertical.

-

ing

structure of the building.





-

tions.



after















maximum speed (see next section for additional ventilation requirements). Max. draught = 2.0mm Wg, Min. draught = 1.0mm Wg

Flue outlet positions

At or within 600mm of the ridge

Within 2300mm of an adjoining or adjacent building, whether or

not beyond the boundary (Note 3)

At least 600mm above ridge

At least 2300mm horizontally from the near

est point on the weather surface

a) at least 1000mk above highest point of interaction of the chim

the weather surface; or

b) at least as high as the ridge

At least 1000mm above the top of the opening

At least 600mm above any part of the adjacent of the building w



appliance.



6 | www.henleystoves.com

Each installation is unique to the property so it is not possible to give details to suit every setting. The installation must comply with



not remove

without supporting the remaining structure of the building. do not support the structure with the appliance or the lue system.

Take care when installing the appliance. Careless handling and use of tools can damage the inish and/or area.





Choose how you are going to connect to the chimney and what pipes you require. Please ensure you comply with all Building



Please ensure you comply with Building Regulations when installing your appliance

www.henleystoves.com | 7

Reducer

Straight Pipe

45 degree T P

ipe

Cap

8” clay lined chimney

Fill with vermiculite

6” Flexi Flue Liner all the

way to teh top of the chimney

Fireplace

Ensure you comply with all Building Regulations when installing your appliance.

Flue



Air Controls

Henley Stoves appliances have air systems provid-

ing cleaner burning, and greater eiciency and

control, please see the diagram to view where the

various air controls are located on your Henley

Stove.

1) Primary Air - Turning this wheel anti-clockwise

opens the primary air and allows air into the stove.

You would normally open this wheel when start-

ing a ire to allow air into the stove for maximum

combustion.

2) Secondary Air (Airwash)- The secondary air

allows a ilm of air to pass over the glass which in

turn keeps the glass clean. Please note the glass

may become visibily darker when the stove is cold.

3) Tertiary Air - Tertiary air further compliments

the cleanburn system as a third air intake. The air

is drawn up the back of the stove via a series of

chambers and is then injected into the back of the

upper ire chamber through small steel jets. The

jets of superhot air ignite the remainder of gases







Combustible Materials







Make sure that there is a gap between an un-insulated lue system and any combustible material. This gap must be at least 3x the

outside diameter of the lue pipe, or 1.5x the lue diameter to non-combustible surfaces.

8 | www.henleystoves.com

Stove Door

Door Handle

Riddle Bar

Primary Air Intake

Right to open the primary air

Left to close the primary air

Door handle

Please ensure you use a protective glove when opening the the door on this applicance as it may become hot





Properly installed, operated and maintained, this appliance will not emit fumes into the room. Occasional fumes from de-ashing

and

refuelling may occur. Persistent fume emission is potentially dangerous and must not be tolerated.

















Because of this an electronic carbon monoxide detector conforming to the latest edition of BSEN50291 must be itted in the same

room as the appliance. The existence of an alarm must not be considered a substitute for ensuring regular servicing and mainte-





Wood logs - Burn only seasoned timber with a moisture content

of less than 20%. To ensure this allow cut wood to dry for 12 to 18

months. Poor quality timber causes low combustion eiciency, pro-



and life of the

appliance. DO NOT burn construction timber painted, impregnated /

treated wood, manufactured board products or pallet wood.

Wood length max 200mm, and 100mm in diameter.

Solid fuel - Burn only anthracite or manufactured briquette smokeless fuels listed as suitable for use with closed heating appli-

ances.

DO NOT burn bituminous coal, ‘petro-coke’ or other petroleum based fuels as this will invalidate the product warranty.



We recommend that you have two or three small ires before you operate your stove to its maximum heat output. This is to al-

low the paint to cure in steadily and to give a long service life of the paint inish. During this curing in process you may notice an



leave all doors and windows open.





minutes to enhance initial starting and reduce smoke emission – DO NOT leave the stove unattended if the door is left ajar. Allow

the fuel to reach a steady glow and build the ire up gradually by adding a few small sticks or well split logs at a time. Once you

have a good ire bed

established across the grate, further fuel can be added step by step as required. Don’t be tempted to overload the ire bed with fuel

all at once or close down the air controls too much until the ire is really well established for some time. Once the ignition period is

well under way close the primary air and gradually reduce the secondary air wash control opening to establish the burning inten-

sity you require (usually open 25% approx.).



When burning wood, the ire will die down as the fuel is consumed. When the lames disappear and the remainder is breaking



solid wood left this indicates excessive moisture in the wood or insuicient air supply/lue draught.

Note: To eliminate unwanted smoke emission, after loading new logs on to the ire, open the air wash control up fully for 12 min-

utes to boost the ire and get lames issuing from the top of the fuel as soon as possible. When lames are well established, reduce

the air wash to the running setting required. Burning without lames above the fuel will create unnecessary smoke. Do not load fuel

above the tertiary air inlet

holes at the back of the irebox.



producing a high output for a short time and a large log will take longer to burn and produce less output over a given time.

This appliance is approved for intermittent operation on wood (0.75 to 1.5 hour burn cycles) although much longer burn times can

be achieved by fully loading the irebox, getting the fuel burning well and then shutting the air controls down. The ire will then

often need

reviving by irst de-ashing and then using small pieces of wood and plenty of air to get lames issuing from the wood again.

www.henleystoves.com | 9

Shutting Down

-





Maintenance

-

ment parts on the appliance.

Chimney Sweeping

Sweeping should be carried out with the correct size brush and rods to suit the chimney size and type. As with all appliances regu-

lar

sweeping of the lue is essential to avoid the danger of a blockage and escape of poisonous fumes. Access for cleaning should be

incorporated into the chimney (e.g. soot door, access through the register plate etc.)

Any existing chimney should be swept prior to installation of the stove, and then again a second time within one month of regular

use after installation to establish the frequency of sweeping required. This should be done by and competent person such as a

NACS chimney

engineer who will provide a Certiicate of Chimney Sweeping. Sweep the whole lue way, including the outlet at least twice a year



shut-down period.





The appliance will require ash to be removed periodically, ash

may be removed with a small metal shovel whilst the ire is still

alight,

by raking the embers of a low ire to one side of the irebox and



other side of the irebox. Care must be taken not to risk burning

your hands or household objects from falling embers. The ash

pan should be emptied at least twice a day or when the ash

reaches the top of the ash pan. On no account should the ash

be allowed to build up to touch the underside of the grate bars,

as this will greatly reduce the life span of the grate.



Periodically visually check over the door rope seal for any

damage, cuts or tears and detached sections. The rope

gasketing can be replaced, using a universal roping kit.







onto a lat surface with the rear face upwards



note of the layout of the rope seal. Ensure no traces of the old

adhesive or rust / laky paint is present, as this will result in an

unsound joint



bottle



casting, following the same layout as the old rope seal



into position



appliance



carpet, rug etc.) either during the de-ashing procedure or afterwards as the ash will remain very hot for some time and will rapidly heat the con-

tainer if left to stand, possibly causing damage or even a ire. Even if the ash appears cold, red-hot pieces of ash may be concealed and could easily

start a ire or cause injury.

The stove will remain very hot for a considerable time after the re has died down or been extinguished.

Petroleum coke fuels or household waste must not be burnt on this appliance.

10 | www.henleystoves.com







without the fuel retainer in position.





using the following procedure:





rear face upwards.



both clips, and ixings.



Wear suitable gloves for this procedure. Take note of the position and

joint of the rope gasket.



rope as you go, start at the bottom of the window, centrally. Push the

adhesive side of the rope into the grove on the rear of the door cast-

ing gradually work your way round until the ends of the rope meet.

-

ket.



tighten the ixings as damage may occur to the glass.



over the hinge pins and slot into place.





ensure you have it installed correctly as shown in the diagram.

The longer section of the bale plate needs to be at the top of the

stove and sits on the metal lip.

The shorter end of the bale plate sits behind the metal plate at the

back of the stove as shown.

Maintenance

www.henleystoves.com | 11

Top part of bae

Rear part of bae

Remove clips and xings

Be careful when removing

broken glass

Ensure longer side of the bafﬂe

plate is facing the front of the stove

Ensure shorter lip of the bafﬂe

plate is at the rear of the stove

Front of stove

Rear of stove

Ensure longer side of the bafﬂe

plate is facing the front of the stove

Ensure shorter lip of the bafﬂe

plate is at the rear of the stove

Front of stove

Rear of stove

Ensure longer side of the bafﬂe

plate is facing the front of the stove

Ensure shorter lip of the bafﬂe

plate is at the rear of the stove

Front of stove Rear of stove

Ensure longer side of the bafﬂe

plate is facing the front of the stove

Ensure shorter lip of the bafﬂe

plate is at the rear of the stove

Front of stove Rear of stove

Warranty

Please note below what is covered in our warranty policy. You need to register your warranty online or via the post in order to

activate the warranty for your stove. The appliance needs to be installed by a HETAS approved engineer and in accordance of







warrant a service call and can be easily done using the instructions in this manual.



Chimney Fire and Over Firing

-





connector or casing starts to glow red, the appliance is being over-ired. This may result in a chimney ire,













NOTE: The Chimney ire may have caused structural damage to the chimney. Do not use the stove again until the stove, chimney

and

connector have been inspected, and any damage parts have been repaired or replaced. This work should only be carried out by a

HETAS

Maintenance





example if the stove is not used during the warmer periods of the year. Also set the air controls half open to keep the appliance

ventilated and stop the build-up of any moisture inside.

Stove Finish (Paint)



not allow water to remain on the surface when cold or rust may occur. The high temperature paint inish should not require atten-

tion for some time, depending on use. The hotter the ire is burned the sooner repainting will be necessary. Aerosol tins of paint are

available for complete refurbishing. Before repainting make sure the stove is out and cold







-

tion is to prevent the discolouration of the surrounding brickwork, wallpaper etc).











12 | www.henleystoves.com

Why are my air inlets puing smoke?



openings. This occurs if the air controls are shut soon after adding new fuel to a very hot ire. Stop by opening the air controls to

increase combustion air and burning rate.

What is a lue draught?

The chimney has two main functions:

1) To safely remove the smoke, gases and fumes from the house.

2) To provide a suicient amount of draught (suction) in the appliance ensuring the ire keeps burning.

Draught is caused by the rising hot air in the chimney when the appliance is lit. Symptoms of poor performance related to lue

draught include:















the lue draught include nearby trees or buildings causing turbulence. We suggest installing a chimney cowl or anti-downdraught

cowl if you are experiencing issues with draught in your chimney. Please note issues with lue draught is out of the control of Hen-

ley Stoves and does not warrant a service call. We recommend you contact a chimney specialist if the addition of a cowl does not

resolve a lue draught issue.

Why is there no heat from my stove?



with insulation to prevent the heat from escaping.



is too much of a draw up the chimney.

3) A simple test would be to open the door of the stove when it is not lighting and listen to see if you can hear wind in the chimney.

-

cialist and install an anti-up draught cowl.





vent in the room to use the stove eiciently.



1) To ensure maximum eiciency and to prevent the stove from smoking, the pipe at the back to the stove must be max 150mm

before the 45 degree bend in the pipe, otherwise the smoke will not be able to escape up the chimney.



because the chimney of your house is lower than the highest point of your roof which causes the wind to funnel down the chim-

ney. We recommend you install a rotary cowl to resolve the issue. We recommend you get your stove installed by a professional.

Why is the glass on the door of my stove dirty?

1) Simply open the airwash and pull the lever to the open position and open the primary. The airwash is normally located above the

door of the stove. The glass will become visibly clean. Please note the glass with become visibilly dirty when the ire stops. You may

wash the glass when the stove has cooled down. We recommend you always leave the airwash half open.

My grate has already burned out, why is this?

1) Burning large amounts of soley anthracite coal on a continuous basis the grate will burn out much quicker compared to using

the recommended fuel. We recommend you a mixture of fuels such as turf, briquettes smokeless coal and wood.

2) Not cleaning the grate after every ire will result in the grate buring out prematurely.



1) The chimney and the connecting lue pipe must be swept at least once a year. Ensure you remove any deposits from the oscillat-

ing grates, the irebox surfaces and the lue collar. We recommend you clean your chimney twice a year.

Frequently Asked Questions

www.henleystoves.com | 13



Please use the below diagram to establish the part you require for your stove. Please ensure you quote the model name and also





Parts

14 | www.henleystoves.com

Annual Service

Before the start of the heating season strip, inspect and clean the appliance as detailed:

 

 -

riod of use.

 

 

 

 

  

 

 

 

 

Servicing

Ref

No.

Description Ref

No.

Description Ref

No.

Description Ref

No.

Description Ref

No.

Description

1 Vent 12 Spigot 29 Hinge B 42 Date Plaque 53 Handle Axle

2 Back Brick 13 Right Brick 30 Hinge Axle 43 Handle 54 Spring Handle

3 Fire Fence 14 Left Brick 31 Pulling Bar 44 Badge 56 Spanner

4 Operating Tool 15 Fire Rope 32 Nut 45 Glass 57 Self Tapping

5 Moving Grate 16 Fire Rope 33 Inside Frame 46 Glass Clips 58 Spanner

6 Grate 18 Rivet 34 Air Wash Cover 47 Nut 59 Operating Tool

7 Door 23 Spring 35 Outside Frame 48 Ash Pan

8 Front 24 Spring Washer 38 Primary Air Base 49 Door Catch

9 Top 25 Washer 39 Primary Air cover 50 Bolt

10 Bale 27 Nut 40 Axle 51 Washer

11 Airwash Base 28 Hinge A 41 Blanking Plate 52 Adjusting ring

www.henleystoves.com | 15

You need to register your warranty online or via the post in order to activate the warranty for your stove. The appliance needs to be







-

ing ire rope, replacing the door handle, paint peeling, bricks cracking, etc, does not warrant a service call and can be easily done using the

instructions in the manual. Our products are guaranteed for 5 years from date of purchase against any defect, law or imperfection. During

-

tion and packing payable by the buyer.

There are a number of limitations to the guarantee.

 

 

Terms of the warranty

This warranty is only valid if:

 

 

 

 

 

This warranty does not cover:

 

 

fuel and mistreatment.

 

Stoves.

 

 

 

 





can recommend an independent service engineer to determine if there is an issue with the stove or the plumbing. The service engineer





HETAS approved plumber installers as unqualiied installers will void your warranty.

All warranty claims will only be addressed when the Warranty Form below is completed and accompanied by the original dated proof of





PleasedetachthispageandposttoHenleyStoves,WarrantyRegistration,Curraheen,Tralee,Co.Kerry,Ireland

Dealer appliance was purchased from





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............................................................................................................................

Name:

Address:

Phone:

Dateinstalled:

Model Description:

Serial number:

............................................................................................................................

Companyname:

Address:

Phone: