HeroSpeed NVR User manual

Network Video Recorder
User Manual
Version 20.1.21.3

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Declaration
Copyright ©2020. All rights reserved.
Without the written permission of the company, any company or individual
should not extract, duplicate part of or all of contents of this manual and no
spreading in any form.
As the upgrade of the products or other reason, the contents of manual will
be upgraded periodically. Unless otherwise stipulated, the manual is used as
a NOTE. All statements, information and suggestions of the manual do not
constitute any ostensive or implied guarantee.
Photographs, graphics, charts, and illustrations provided in the manual are
for explanation and illustration purposes only, and may differ from specific
products. Please prevail in kind.
Safety Precautions
CAUTION
Please do not place and install equipment directly under the sunlight or
near heating device.
Please do not install equipment at moist place or place with dust or
soot.
Please keep equipment installed horizontally, or install equipment in a
stable place, avoid the equipment falling down.
Please avoid liquid dropping on the equipment, make sure no objects
filled (eg cups) with liquid on the equipment and prevent liquid from
leaking.
Please install the device in a well-ventilated place, do not block the
vents of the equipment.
Please only use equipment within rated input/output.
Please do not disassemble at liberty.
Please transport, use and reserve the equipment within allowing
humidity(10%~90%) and temperature(-10℃~+55℃).
When cleaning the device, unplug the power cord and completely shut
off the power.
The dust on the circuit board inside the NVR may cause a short circuit
after being exposed to moisture. Regularly clean the circuit board,
connectors, chassis, and chassis fan with a soft brush. If dirt is difficult

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to remove, wipe it off with a neutral detergent diluted in water and
wipe it dry.
Do not use volatile solvents such as alcohol, benzene, or thinner when
cleaning the device. Do not use strong or abrasive cleaning agents. This
can damage the surface coating.
Please purchase the NVR dedicated hard drive recommended by the
equipment manufacturer from the formal channels to ensure the
quality and usage requirements of the hard drive.
Make sure that there is no threat due to uneven mechanical load.
Make sure that the video and audio cables have enough controls to
install the cable. The bend radius of the cable should not be less than 5
times the cable diameter.
Make sure that the alarm cable is firmly installed and the contact is
good.
Make sure that the NVR is reliably grounded.
WARNING
Please do use the battery as requested, or it may lead to a battery fire,
explosion or risk of burning!
Please use the same type of battery when changing it.
Please do use recommended cord sets (power cords), do use within the
rated specifications.
If you connect the product to the Internet at your own risk, including
but not limited to products that may be subject to cyber-attacks,
hacking attacks, virus infections, etc., the company will not be
responsible for product abnormality, information leakage, etc., but the
company will timely to provide you with product-related technical
support.
NOTE
After receiving the product, please open the packing box, take out the
equipment, and confirm the packing product and accessories according
to the packing list in the box.
If you find any damage to the contents of the box or any missing parts,
please contact your dealer promptly.

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Contents
Chapter 1 Outline and Feature.......................................................................... 5
1.1 Outline..................................................................................................5
1.2 Default..................................................................................................5
1.3 Descriptive content agreement........................................................... 5
1.4 Function Features................................................................................ 6
Chapter 2 NVR Appearance............................................................................. 10
2.1 The Front Panel.................................................................................. 10
2.1.1 The Front Panel.......................................................................10
2.2 Rear Panel.......................................................................................... 11
2.2.1 General equipment rear panel introduction.......................... 11
2.2.2 Built-in PoE device rear panel introduction........................... 12
2.3 Mouse NOTEs.....................................................................................12
2.4 Input Method Introduction................................................................13
Chapter 3 Connecting NVR.............................................................................. 15
3.1 Hard Disk Installation......................................................................... 15
3.2 Device Connection............................................................................. 16
Chapter 4 NVR Startup.....................................................................................18
4.1 System Initialization........................................................................... 18
4.2 Boot wizard........................................................................................ 19
4.2.1 Quick Startup Wizard..............................................................19
4.2.2 Forget Password......................................................................24
4.3 Preview Interface............................................................................... 28
4.4 Quick add device................................................................................29
4.5 Channel shortcut menu..................................................................... 31
4.5.1 PTZ...........................................................................................32
4.5.2 Image.......................................................................................35
4.5.3 Fisheye Unfold........................................................................ 37
Chapter 5 NVR Menu....................................................................................... 40
5.1 Shortcut menu................................................................................... 40
5.1.1 Alarm Status............................................................................42
5.1.2 System Info..............................................................................42
5.1.3 Poll...........................................................................................43
5.2 Main Menu.........................................................................................44
5.3 Operation........................................................................................... 46
5.3.1Preview.....................................................................................46
5.3.2 Playback.................................................................................. 47

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5.3.3 File Management.................................................................... 55
5.3.4 Smart Analysis.........................................................................61
5.3.4.1 Face Database...................................................................... 61
5.3.5 Channel................................................................................... 74
5.3.6 Storage.................................................................................... 94
5.3.7 System...................................................................................101
5.3.8 Maintenance......................................................................... 158
5.3.9 Alarm Information................................................................ 173
5.3.10 Backup Process................................................................... 174
5.3.11 Shutdown............................................................................175
Chapter 6 WEB Operation..............................................................................177
6.1 Internet connection......................................................................... 177
6.2 Browser Login...................................................................................178
6.3 Active X download, installation....................................................... 179
6.3 Live View.......................................................................................... 180
6.5 Configuration................................................................................... 183
6.5.1 Local Config...........................................................................183
6.5.2 Camera.................................................................................. 183
6.5.3 Storage.................................................................................. 188
6.5.4 System...................................................................................193
6.5.5 Maintain................................................................................214
6.6 Playback........................................................................................... 217
6.7 Picture.............................................................................................. 220
Chapter 7 Appendixes....................................................................................223
7.1 Q&A..................................................................................................223
7.2 Maintenance.................................................................................... 224

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Chapter 1 Outline and Feature
1.1 Outline
This product is a new generation of high-performance NVR (Net Video
Recorder) independently developed by the company. It adopts several
high-tech technologies, such as video and audio codec technology,
embedded system technology, storage technology, network technology and
intelligent technology. With local preview, video multi-screen split display,
local real-time storage of video files, support for mouse shortcuts, remote
management and control. This product supports two storage methods:
front-end storage and client-side storage. The front-end monitoring point can
be located anywhere on the network, regardless of geographical location. It
is combined with other front-end devices such as network cameras and
network video servers to form a powerful security monitoring network with
professional video surveillance system software. In the networked
deployment system of this product, only one network cable can be used for
the central point and monitoring point. Connection, center to monitoring
point, no need to lay video lines, audio lines, etc., construction is simple,
wiring costs, maintenance costs are low.
This product can be widely used in security, such as finance,
telecommunications, transportation, electricity, education and other fields.
1.2 Default
The factory default super administrator account is admin and the
password is 12345.
NVR and PoE NVR factory default IPv4 address: 192.168.1.88.
1.3 Descriptive content agreement
In order to simplify the description in this manual, the following conventions
are made:
The "device" mentioned in this manual mainly refers to the NVR.
The "IP device" mentioned in this manual mainly refers to IPC, IP DOME,
or DVS.

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The "channel" mentioned in this manual refers to the NVR's IP channel.
Click the "X" or "Cancel" button to return to the previous screen.
Click All Interfaces Default to restore the current factory default
settings.
Click "Apply", "Confirm" and "Save" on all screens to save the current
settings.
Click "Copy" on all interfaces to enter the copy channel interface. Select
the channel to copy the current channel configuration to the selected
channel.
1.4 Function Features
NVR features are as follows:
H.264 videos condense format, support 4K/6M/5M/4M/3M/2M/1080P
/720P/D1 resolution network camera input.
G.711U, G711a, ADPCM_DVI4 audio condense format.
Each channel supports three-stream encoding.
Windows-style user interface embedded real-time Linux3.0 operating
system.
Support independent adjustment of coding parameters for each
channel, including coding type, resolution, frame rate, and bitrate.
Support manual capture and image playback.
Support preview, recording, play back, backup.
Supports Chinese simplified, Chinese Traditional, English, Polish, Czech,
Russian, Thai, Hebrew, Arabic, Bulgarian, German, French, Portuguese,
Turkish, Spanish, Italian, Hungarian, Roman, Korean, Dutch, Greek,
Vietnamese and Japanese switch.
Some NVRs support fisheye correction, dual-screen preview, and PoE,
face detection, crossover detection, regional intrusion,people stay
detection, people gathering whichever is the case.
Only one USB interface NVR needs to use USB interface such as
Configuration import, Configuration export, backup, IPC Update,
Manual Update, first select the corresponding function, such as click
"Config import", pop-up "Please insert the usb disk" 60 When the
second countdown prompts, unplug the mouse and plug it into the USB
device before the countdown ends. After the NVR recognizes the USB
device, it automatically proceeds to the next step.
Local monitoring
The local monitoring features are listed below:

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Supports local VGA and HD homologous output, and HD supports up to
4K resolution output.
4-channel NVR support 1 / 4 screen preview, 8-channel NVR support 1 /
4 / 8 screen preview, 16 channel NVR support 1 / 4 / 8 / 9 / 16 screen
preview, 32-channel NVR support 1 / 4 / 8 / 9 / 16 / 25 / 32 screen
preview.
Support adjust the preview channel order by drag the mouse.
Support preview manually or auto-tour preview, automatic polling cycle
can be set.
Supports video motion detection, video loss detection and intelligent
detection.
Achieve IP PTZ camera control through the ONVIF protocol.
Hard disk management
Hard disk management features as below:
Each SATA interface support up to 8T hard drive.
Support hard disk formatting.
Supports hard disk loss and hard disk abnormal alarm.
Video Record and Playback
Video record and playback features as below:
Video compression standard is H.264 / H.264+ / H.265 / H.265+, with
timed recording function.
Support for setting up recording schedules using drawing and editing
methods.
Support the main, sub-stream recording at the same time.
Support cyclic writing.
Maximum 6 recording time can be set in each day, and the recording
trigger mode can be set independently for different time periods.
Recording trigger modes include Normal, Motion, Alarm, M&A,
Intelligent.
Support video data retrieval and playback through channel, video type,
and the date.
Multiple playback modes: Play / Pause, Reverse, Stop, Single Back,
Single Forward, Speed Down, Speed Up, support for mouse drag
positioning.
You can select any area of the screen to zoom in locally.
Support multi-channel simultaneous playback of video.

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User Management
Three-level authority user management, administrators can create
multiple operation users and set their rights, rights can be refined to the
channel.
Data backup
Data backup features as below:
Support backup via USB2.0 or USB3.0 interface.
Support U disk or mobile hard disk in FAT32, NTFS, exFAT and other
formats.
Support batch backup by file and time.
Support for iVMS320 clip-by-clip backups.
Support webpage to clip and download video files by time.
Alarm and exception management
Alarm and exception management features as below:
Some models support multi-channel external alarm input and output.
Support video loss alarm, motion alarm, network disconnection alarm,
IP conflict alarm, hard disk error and no disk alarm.
Support our smart IPC face detection, Crossover, Regional intrusion,
people stay, people gathering and other intelligent detection access and
linkage.
Various alarms can trigger buzzing alarm, sending mail and screen
display.
Various alarms can trigger pop-up alarm prompts, voice warnings, and
send emails to notify users.
Other Local Functions
Other Local functions features as below:
Users can quickly and easily set the system parameters by NVR buttons
frontal, USB mouse.
Administrator can create multi-user and set permissions, which can be
refined to the channel.
Complete operations, alarms, exceptions, and information logging and
retrieval.
Some models support local alarms and upgrade front-end features.
Support gesture password function.

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Network Function.
Network function features as below:
3536D series support a 10M / 100M adaptive network interface,
3536/3536C series support 10M /100M/ 1000M adaptive network
interface.
Support remote client privileged access, improve system security.
Support TCP / IP protocol cluster, support DHCP, DNS, HTP, SMTP, RTSP,
UPnP and other protocols.
Embedded WEB SERVER.
Support remote search, playback, download.
Support remote access and configure parameters.
Support remote access to equipment running status, system log and
alarm status.
Support remote formatted hard disk, upgrade program, restart and
other operations for system maintenance.
Support remote manual trigger & stop recording.
Support remote manual trigger & stop alarm output.
Support alarm pushes function.
Support remote FTP server configuration.
Support remote PTZ control.
Support for BitVision App.
Support ONVIF protocol access to platform.
NOTE
For other NVR functions, please refer to the user manual below.
There are functional differences between different models of
equipment, please prevail in kind.

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Chapter 2 NVR Appearance
2.1 The Front Panel
2.1.1 The Front Panel
(For informational purposes only, subject to object)
Figure 2-1
No.
Name
Description
1
Switch
Turn on / off the device
2
Hard disk indicator
Shows whether the hard drive is connected
properly
3
Power Indicator
The device is powered on normally
4
Network Indicator
Shows whether the device is properly
connected to the network
5
USB2.0
Connect mouse or USB memory stick backup

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The panel diagram does not reflect the product size and ratio. Please
refer to the actual product for details.
2.2 Rear Panel
2.2.1 General equipment rear panel introduction
The schematic diagram of the rear panel of the common equipment is as
follows:
Figure 2-2
The corresponding description of each interface in Figure 2-2 is shown in the
following table:
No.
Name
Description
1
Ethernet port
1/2
Connect Network
2
Audio output
Equipment audio output interface
3
Audio Input
Equipment audio input interface
4
HD Video
Output 2
Connect HD display devices such as computer
monitors
5
VGA
Connect VGA display devices such as computer
monitors
6
HD Video
Output 1
Connect HD display devices such as computer
monitors
7
USB3.0
Connect the mouse or U disk backup
8
eSATA
External hard drive interface
9
Ground 485
Alarm when equipment is grounded
10
Alarm Output
Equipment alarm output interface
11
Alarm Input
Equipment alarm input interface
12
Power toggle
switch
115V/230V Switch
13
Power
Connector
Device power connector

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14
Switch
Equipment switch
Table 2-1
2.2.2 Built-in PoE device rear panel introduction
The schematic diagram of the rear panel of the built-in PoE device is as
follows:
Figure 2-3
The corresponding description of each interface in Figure 2-3 is shown in the
following table:
No.
Interface
Connection NOTE
1
HD Video
Output
Connect HD display devices such as computer
monitors
2
VGA
Connect VGA display devices such as computer
monitors
3
Audio Input
Equipment audio input interface
4
Audio output
Equipment audio output interface
5
PoE network
port
Connect IP devices and power IP devices and
networks
6
Ethernet port
Connect Network
7
USB port
Connect the mouse, U disk or removable hard disk
8
Power
Connector
Device power connector
NOTE
The panel diagram does not reflect the product size and ratio. Please
refer to the actual product for details.
2.3 Mouse NOTEs

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Operate NVR through mouse left button, right button & scroll wheel．
Mouse actions
Function
Click left mouse
button
1. Select one of the options
2. Insertion cursor, enter or modify the value of a
parameter
3.During playback, click the timeline to switch the
playback progress.
Click right
mouse button
1. When interface not locking, click right mouse
button, system menu pops up
2. When interface locking, click right button on
real-time preview interface, login interface pop up
3.Click the right mouse button on the submenu, return
to the previous menu
Double-click
the mouse left
button
In the preview and playback state, switch between
single screen and multi screen.
Mouse drag
1. In the pan/tilt control state, the direction is rotated.
2. In the video occlusion alarm and motion detection
alarm area settings, set the area range.
3. Drag the area of the electronic zoom.
4. In the preview interface, select a channel and press
and drag to switch to other channel locations.
5. When playing back the video, drag the progress bar
to switch the video file to be played.
Slide mouse
scroll wheel
1.Time setting
2.Select the drop-down menu values
3.When previewing, you can switch the preview
channel.
4.When zooming in electronically, you can zoom in and
out of the video image.
2.4 Input Method Introduction
Input method includes lowercase and uppercase English letters. Clicking
" " button on the left can switch the input method and the symbol
" " represents deleting incorrect input, as shown in Figure 2-4 and Figure
2-5.

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Figure 2-4 Uppercase English input
Figure 2-5 Lowercase English input

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Chapter 3 Connecting NVR
3.1 Hard Disk Installation
CAUTION
Before installation, please confirm that the power has been
disconnected.
Please use the NVR dedicated monitor hard drive recommended by the
device manufacturer.
Installation tools
A Phillips screwdriver
Hard disk installation
The hard disk is installed as shown in Figure 3-1.
(1) Loosen the fixing screw on the cover, open the cover.
(2) Connect one end of the hard disk data cable and power cable to the
motherboard, and connect the other end to the hard disk.
(3) Hold the hard disk with hand, turn over the chassis, and fix the hard disk
with screw at the indicated position.
(4) Turn over the chassis, fix the cover with screw.
(1) (2)

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(3) (4)
Figure 3-1
3.2 Device Connection
Use VGA cable or HD cable to transmit the NVR signal to the display. If it is a
controllable PTZ, use wire to connect RS485 A cable and RS485 B cable to the
corresponding RS485 interface on NVR, as show in Figure3-2.
Figure3-2

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CAUTION
Devices with built-in PoE network ports support IPC plug-and-play
functionality. When adding IP devices using the PoE network port
plug-and-play method, make sure that the IP devices also support the
PoE standard.

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Chapter 4 NVR Startup
4.1 System Initialization
The steps to turn on NVR are as follows:
○
1Connect the device to the monitor and plug in the mouse and power
cord.
○
2Turn on the power switch on the rear panel to start the device. The
system initialization screen appears, as shown in Figure 4-1.
Figure 4-1
CAUTION
Please confirm that the voltage to be connected matches the NVR
requirements and ensure that the NVR ground is well grounded.
If the power supply is abnormal, the NVR may not work properly or
even damage the NVR. It is recommended to use a regulated power
supply for power supply.
NOTE
After the device starts up, it can be simply configured through the boot
wizard, which is the normal operation of the device.

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4.2 Boot wizard
4.2.1 Quick Startup Wizard
Quickly configuration the NVR as shown in Figure 4-2:
○
1Select the system language and click "Apply" .
Figure 4-2 ○
1
○
2Then select a user, enter the password, select the system language and
click "Login" to login the system (the default username is admin, password is
12345).