Hildebrand GlowStick User manual

Use the GlowStick & Shine App to see your
consumption, generation, import and export
Setting up Shine
Powering your GlowStick
1. Plug the stick into the power adapter included in the package!
2. Then plug this into a power supply
3. When you first plug in the device, the lights
should be as follows:!
•Power: solid green!
•Transmitter: off!
•WiFi: flashing red!
4. To complete setup, see page 3
Transmitter
WiFi
Setting up your GlowStick
1
Associate your Glow Hub to your account
1. Once you have logged in you will need to ‘Claim’ your Hub.!
2. The process is automatically prompted by Bright when you login!
3. Select “Setup a new device”!
4. Scan the MAC address and Serial Number on the back of the Hub!
5. Press Next, then Claim my device
Download the App
1. Go to the App or Google Play Store and search for Shine!
•It might be quicker to include ‘Hildebrand’ in your search!
2. Install and open the app!
3. Set up an account!
•Name: enter your name!
•Email: make sure you use a valid email address!
•Username: this is also an email address!
•Password: ensure this meets the criteria prompted by the app!
•Confirm password!
•Register!
4. For security, you will need to verify your email address. We will send a 4-
digit code to your email address. (If you haven’t received it, please check
your spam/junk folder as it may be there).!
5. Enter the 4-digit verification code where prompted by the app!
6. Login using your verified credentials
2
Solar PV Array
Glowstick
Transmitter
Make sure the the
arrows on the inside of
the clamps are facing
the same direction as
shown in these
instructions!
Y-cable
CT Clamp
CT Clamp
Grid tie inverter
Domestic Loads
IMPORTANT: Remove the protective
cap from the ports on the bottom of the
Transmitter and firmly insert the Clamp
cable jack. THEN insert the batteries.!
Utility meter
Grid
Fuse box
CT Clamp
2
3
1
Hardware installation
For Type II solar installations

Setting up WiFi on your GlowStick
1. For the GlowStick to function correctly, it needs to be connected
to the internet!
2. Before starting this process, ensure your phone is connected to
your home WiFi!
•we suggest temporarily turning your mobile data (3G/4G) off!
•if you have a dual band router, connect your phone to your 2.4
GHz network, not the 5.0 GHz network!
3. Within the App, click Set Up WiFi!
4. Enter your home WiFi details!
5. Click Set Up Glow Stick!
6. The Stick will attempt to join the WiFi, using the details you
provided!
7. You may need to retry once or twice!
8. If you are unsure whether the process has been successful or not,
check the WiFi light on the GlowStick, this is the most reliable
indicator - it will be solid green when it is connected!
9. If you reach the maximum number of attempts, simply disconnect
the stick from power and plug it back in (power cycle) and click
Restart Process on the App. Please make sure that the WiFi LED
is off.!
10.If problems persist, consult the Troubleshooting page on the next
page!
WiFi set up tips
If you have a dual band router, please be sure to use the SSID and
password for the 2.4 GHz network and not for the 5.0 GHz network
If you aren’t getting all green lights on the GlowStick the LED
status lights indicate the nature of the problem
Troubleshooting
Transmitter LED
Solid Red
Cannot see the transmitter. Try bringing the Stick closer to the transmitter. Are
there walls or possibly metal between the transmitter and the GlowStick?
Solid Green
Successfully connected to the transmitter.
WiFi LED
Flashing Red
The Stick is ready to be connected to the WiFi, using the process on page 3.
Flashing Green
WiFi credentials just received, will flash for 5 seconds then reboot at which
point the GlowStick will join the internet and this light will turn Solid Green.
Solid Green
Successfully connected to the internet.
Solid Red
Has accepted the WiFi details but not yet connected to the Internet. If over 60
seconds since you completed the WiFi set-up process, start again - do a
device reset first (see Still not working? below).!
You also need to do this if you change your WiFi password.
Still not
working?
Try power cycling the GlowStick (unplug from power and plug in).!
If that doesn’t work, reset the device by pushing a small metal object
(unfolded paperclip for example) into the tiny hole on the top, hold down for
five seconds - keep the GlowStick on power throughout this process. If you
have successfully reset the GlowStick reset the WiFi LED will FLASH RED.
Hildebrand support: !
email: [email protected] 020 3475 2358
Support available between 9:00 am - 17:30 pm Mon - Fri
Transmitter
WiFi
Accurate reading of the light
status is best achieved by
looking straight at the device,
not at an angle.
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