
19
Warranty
Hills Warranty
1.HillsprovidesconsumerswiththefollowingwarrantyinrelationtothisProduct,
inadditiontocomplyingwiththerequirementsofanyrelevantlegislation,including
theCompetitionandConsumerAct2010(Cth)inAustraliaandtheConsumer
GuaranteesAct1993inNewZealand(theActs),exceptwhereaNewZealand
consumeracquirestherelevantProductforthepurposesofabusiness.
2.Inthiswarranty,wehaveusedthefollowingdenitions:
(a)Hills, our or wemeansHillsHoldingsLimited(ABN35007573417)
of159PortRoadHindmarshSouthAustralia5007;
(b)ProductsmeansthefollowinggoodsmanufacturedbyHills(includingproducts
manufacturedforHillsbyitscontractmanufacturers):Hills Everyday Retracting
Clothesline;
(c)Material means a material or component used by Hills in the manufacture
oftheProducts;
(d)Warranty Periodmeans10yearsfromthedateofpurchaseoftherelevant
Product and, in relation to polycore line, means a period of 1 year from the date of
purchaseoftheProduct.IftheProductorpart(asthecasemaybe)isrepairedor
replaced,therewillbenoextensiontotheoriginalwarrantyperiod;and
(e)Workmanship means the handling, assembly and manufacturing processes
performed by or on behalf of Hills in order to manufacture the Products.
3. Hills warrants that for the duration of the Warranty Period, all Products will be free
of faults arising from defects in Workmanship or Materials, on the terms and conditions
set out in this warranty.
4.HillsundertakesthatifduringtheWarrantyPeriodanyProduct,oranypart
ofaProduct,hasfailedtooperatecorrectlyduetofaultyWorkmanshipordefective
Material,itwillrepairorreplacetheProductorpart(asthecasemaybe)freeofcharge
providedthatthefollowingprocedureismet:
(a)TheconsumermustcontactHillsuponbecomingawareofanydefecttoa
Product. The contact details for Hills are set out in this warranty and under
the heading “Hills Contacts”.
(b)FollowingconsultationwithHills,Hillswilldeterminewhetherthereisadefect,
andifsoHillsagreesto(atHills’option):
i.inthecaseofgoods–repair,replaceorsupplyequivalentgoods,orpay
thecostofanyofthoseremediestotheconsumer;or
ii.inthecaseofservices–supplytheservicesagainorpaythecostofhaving
theservicessuppliedagain.
(c)IfHillsrequeststhereturnoftheapplicableProductorpart,Hillswillbe
responsible for the collection and freight costs of returning that Product or part.
TheconsumeragreestoassistHillswithanyreasonablerequesttoenableHills
to collect such Product or part.
(d)HillsalsoagreestoberesponsibleforthefreightcoststodeliveranynewProduct
or replacement part to the consumer.
PD4205c Everyday Retracting Product Manual.indd 19 4/11/11 11:25 AM