Troubleshooting
Problem Possible cause & Solution.
Check the fuse or circuit of your
power supply, replace if necessary.
Temperature is set too low. Try
adjusting the temperature to a
colder level.
It is always present that the freezer
is operating during the automatic
defrost cycle, or for a short time
after the appliance is switched on.
The interior may need cleaning.
Some foods, containers or
wrapping cause odours.
Foreword
How refrigerators operate: Refrigerators
work by transferring heat from the food
inside to the outside air. This operation
makes both sideboards of the refrigerator
(particularly at start-up) feel warm, which is
normal. An evaporator, located behind the
rear wall of the freezer chamber, removes
moisture from the air inside.
The appliance uses a high-speed
compressor, along with other energy-
efficient components, which may make
unusual sounds. These sounds simply
indicate your refrigerator is working as it
should be.
If you think something may be wrong with
your appliance, you can carry out some
easy checks before calling for service. You
may locate the problem, sparing yourself
from inconvenience, saving time and money.
Warning! Don't try to repair the appliance
yourself. If the problem persists after you
have made the checks mentioned below,
contact a qualified electrician, authorized
service engineer or the dealer where you
purchased the product.
Appliance
is not
operating
Check whether the power cord is
plugged into the power outlet properly.
Odours
inside the
fridge
Check whether the top of the
refrigerator is tilted back 10-15mm
to allow the doors to self close, or
if something inside is preventing
the doors from closing.
The sounds below are quite normal:
Compressor running noises.
Air movement noise from the small
fan motor in the freezer chamber.
Gurgling sound similar to water
boiling.
Popping noise during automatic
defrosting.
Noise from
the appliance
Other unusual noises below may
need you to check and take action:
The cabinet is not level.
The back of appliance touches the
wall.
Bottles or containers fallen or rolling.
It is normal to frequently hear the
sound of the motor, it will need to
run more when the following
happen:
Temperature set colder than
necessary.
Large amount of warm food stored
recently.
The temperature outside the
appliance is too high.
Doors are kept open too long or
too often.
After your installing the appliance
or it has been switched off for a
long time.
If the doors are not closed fully, a
heavy frost will coat the inside of
the freezer. Just remove it and take
care to properly close the doors.
Heavy
frosting
occurs in
the freezer
Temperature
inside is too
warm
Increase the temperature refers to
the “Display controls” chapter.
Temperature
inside is too
cold
Appliance
running more
than normal
Clicking noise before the
compressor starts.
You may have the doors open too
long or too frequently; or the doors
are kept open by some obstacle;
or the appliance is located with
insufficient clearance at the sides,
back and top.
Doors can't
be closed
easily
Water drips
on the floor
The water pan (located at bottom
of the back of the cabinet), may not
be properly leveled, or the draining
mouth (located underneath the top
of the compressor depot) may not
be properly positioned to direct
water into this pan. You may need
to pull the refrigerator away from
the wall to check the pan and mouth.
Hisense Refrigerator
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