Hisense 9 Series Mounting instructions

1
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USER’S OPERATION MANUAL
Before operating this unit, please read this manual
thoroughly, and retain for future reference.
HWFS1214P HWFS1214PB

This washing machine is intended solely for household use.
Please do not use it for any laundry labelled as not suitable for machine washing.
The following symbols used in the manual have the following meanings:
Information, advice, tip, or recommendation
Warning - general danger
Warning - danger of electric shock
Warning - danger of hot surface
Warning - danger of fire
It is important to read the instructions carefully.

3
CONTENTS
4 SAFETY PRECAUTIONS INTRODUCTION
12 WASHING MACHINE DESCRIPTION
13 Specifications
14 INSTALLATION AND CONNECTION
15 Removing the transport screws/rods
16 Moving and transport after installation
17 Location
17 Adjusting feet
18 Installation clearances
19 Connecting to water supply
19 Aquastop
20 Connecting and securing drain hose
22 Connecting power supply
PREPARING BEFORE
FIRST USE
23 BEFORE THE FIRST USE
24 WASHING PROCESS, STEP BY STEP (1-6)
24 Step 1: Heed the labels on the laundry
25 Step 2: Preparing the washing process
32 Step 3: Choosing washing programme
34 Step 4: Selecting additional settings and functions
41 Step 5: Starting a washing program
42 Step 6: End of washing program
STEPS OF THE
WASHING PROCESS
43INTERRUPTIONS AND CHANGING PROGRAM
44EMERGENCY DOOR OPENING
45MAINTENANCE & CLEANING
45 Cleaning detergent compartment
46 Cleaning water hose, detergent dispenser housing, and rubber door
gasket
47 Cleaning pump filter
48 Cleaning exterior
CLEANING AND
MAINTENANCE
49 TROUBLESHOOTING
49 What to do...?
50 Error codes and troubleshooting
TROUBLESHOOTING
51RECOMMENDATIONS AND ECONOMIC USE
52 Stain removal tips
54DISPOSAL
MISCELLANEOUS
55 Connecting your appliance to the application ConnectLife

4
SAFETY PRECAUTIONS
Carefully read the instructions for use before using the
washing machine.
Please, do not use the washing machine without reading and
understanding these instructions or use first.
These instructions for use of a washing machine are
supplied with different types or models of washing machine.
Therefore, they may include descriptions of settings or
equipment that are not available in your washing machine.
Failure to observe the instructions for use or inappropriate use
of the washing machine may result in damage to the laundry or
the appliance, or injury to the user. Keep the instruction manual
handy, near the washing machine.
Your washing machine is intended solely for household
use. If the washing machine is used for professional, for-profit
purpose or purpose exceeding normal use in a household, or if
the washing machine is used by a person who is not a consumer,
the warranty period shall be equal to the shortest warranty period
required by relevant legislation.

5
Follow the instructions for correct installation of the washing
machine and connection to the water and power mains (see
chapter »INSTALLATION AND CONNECTION«).
Connection to water and power supply has to be executed by an
adequately trained technician or expert.
Any repair and maintenance pertaining to safety or performance
should be done by trained experts.
To avoid danger, a damaged power cord may only be replaced
by the manufacturer, a service technician, or an authorized
person.
Before connecting the washing machine to the power mains,
wait for at least 2 hours until it reaches room temperature.
This product must be serviced by an authorized Service
Center, only use approved spare parts by authorized
manufacturers.
Under no circumstances should you attempt to repair the
appliance yourself. Repairs carried out by inexperienced
persons may cause injury or more serious malfunctioning.
Refer to your local Service Center, and always insist on
genuine spare parts.
In case of incorrect washing machine connection, incorrect use,
or servicing by an unauthorized person, the user shall bear the
cost of any damage as such damage shall not be covered by
warranty.
The washing machine may not be connected to the power mains
using an extension cord.
Do not connect the washing machine to power mains using an
external switching device such as a programme timer, or connect
it to power mains that is regularly switched on and off by the
power supply provider.

6
Do not connect the washing machine to an electrical outlet
intended for an electric shaver or hair dryer.
The power socket has to be safely earthed, and the water supply
should be unimpeded.
Do not install the washing machine in a room where the
temperature can drop to below 5°C, as washing machine parts
may be damaged in case of water freezing.
Place the washing machine on a level and stable solid (concrete)
base.
If the washing machine is placed on an elevated stable base, the
washing machine has to be additionally secured against tipping.
Before the first use of the washing machine, remove the
transport screws, as switching on a blocked washing machine
can result in serious damage (see chapter »INSTALLATION AND
CONNECTION/Removing the transport screws/rods«). Warranty
shall be void in cases of such damage.
To connect the washing machine to water supply, make
sure to use the supplied water supply hose and gaskets. Water
pressure has to be between 0.1-1 MPa (1-10 bar; 1-10 kp/cm2;
10-100 N/cm2).
Always use a new water supply hose to connect the washing
machine to water supply; do not reuse an old water supply hose.
The end of the water discharge hose should reach into a water
drain line.

7
Before the start of the washing cycle, press the door on the
indicated spot until it locks into place. The door cannot be opened
during washing machine operation.
After the washing cycle, close the water tap and pull out the
washing machine plug from the power socket.
Only use agents for washing machine and care of laundry. We
shall not be responsible for any damages or discolouration of
gaskets and plastic parts resulting from incorrect use of bleaching
or colouring agents.
When descaling, only use descaling agents with added anti-
corrosion protection. (Only use non-corrosive descaling agents.)
Follow the manufacturer's instructions. Finish the descaling
process with several rinse cycles or by running the Drum clean
(Self cleaning programme) in order to remove any residual acid
(e.g. vinegar etc.).
Do not use detergents that contain solvents as this could lead
to release of poisonous gases, damage to the washing machine,
and risk of fire and explosion.

8
The washing machine is not intended for use by persons
(including children) with physical or mental impairments, or
persons with lacking experience and knowledge. These persons
should be instructed about the use of the washing machine by a
person responsible for their safety.
The warranty does not cover consumables, minor deviations in
colour, increased noise that results from appliance age and which
does not affect the functionality of the appliance, and aesthetic
defects on components, which do not affect the functionality and
safety of the appliance.
CHILD SAFETY
Before closing the washing machine door and running the
programme, make sure there is nothing except laundry in the
drum (e.g. if a child climbed into the washing machine drum and
closed the door from the inside).
Keep the detergent and conditioner out of reach of children.
Activate the child lock. See chapter »SELECTING
ADDITIONAL SETTINGS AND FUNCTIONS/Child lock«.
Do not let children younger than three years come near the
appliance, unless they are under constant supervision.
The washing machine is made in compliance with all
relevant safety standards.
This washing machine may be used by children aged 8 years
and above and by persons with reduced physical, sensory or
mental capabilities or lack of experience and knowledge, but only
if they are supervised during the use of the washing machine,

9
if they have been provided relevant instructions regarding safe
use of the washing machine, and if they understand the hazards
of inappropriate use. Make sure children do not play with the
appliance.
Children may not clean the washing machine or perform any
maintenance tasks without supervision.
DANGER OF HOT SURFACE
At higher washing temperatures, the door glass will heat up. Be
careful to avoid burns. Make sure children do not play near the
door glass.
WATER OVERFLOW PROTECTION (WITH WASHING
MACHINE SWITCHED ON)
If the water level in the appliance rises above normal level, then
the excess water level protection will be activated. It will shut off
the water supply and start pumping out the water. The program is
interrupted and an error is reported.
TRANSPORT/TRANSPORT AFTER INSTALLATION
If you intend to move the washing machine after it has been
installed, then it should be blocked by inserting the transport
screws (see chapter »INSTALLATION AND CONNECTION/
Moving and transport after installation«). Before inserting the
transport screws, disconnect the washing machine from the
power mains!
If the supply cord is damaged, it must be replaced by the
manufacturer, its service agent or similarly qualified persons in
order to avoid a hazard.

10
Water drained during a high-temperature wash or drying cycle is
hot. Do not touch the water.
Do not open the washing machine door by force while it is
operating(high-temperature washing/drying/spinning).
That the washing machine is not to be used if industrial
chemicals have been used for cleaning;
That lint must not to be allowed to accumulate around the tumble
dryer;
That adequate ventilation has to be provided to avoid the back
flow of gases into the room from appliances burning other fuels,
including open fires.
Items that have been soiled with substances such as
cooking oil, acetone,alcohol, petrol,kerosene, spot removers,
turpentinewaxes and wax removers should be washed in hot
water with an extra amount of detergent before being washed in
the machine.
Items such as foam rubber (latex foam), shower caps, waterproof
textiles,rubber backed articles and clothes or pillows fitted with
foam rubber pads should not be washed in the machine.
Fabric softeners, or similar products, should be used as specified
by the fabric softener instructions.
Remove all objects from pockets such as lighters and matches.

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WARNING: The appliance must not be supplied through an
external switching device, such as a timer, or connected to a
circuit that is regularly switched on and off by a utility.
For appliances with ventilation openings in the base, a carpet
must not obstruct the openings;
The appliance must not be installed behind a lockable door, a
sliding door or a door with a hinge on the opposite side to that of
the tumble dryer, in such a way that a full opening of the tumble
dryer door is restricted.
Exhaust air must not be discharged into a flue that is used for
exhausting fumes from appliances burning gas or other fuels;

12
WASHING MACHINE DESCRIPTION
FRONT
1 Control unit
2 Programme selector knob
3 Detergent compartment
4 Door
5 Rating plate
6 Pump filter cover
BACK
1 Water hose
2 Power cord
3 Drain hose
4 Adjustable feet
5 Shipping bolts/screws

13
SPECIFICATIONS
(DEPENDING ON MODEL)
The rating plate is fitted on the front wall of the appliance door (see chapter "WASHING
MACHINE DESCRIPTION").
Rating plate
Dimensions (mm)
Index Dimension(mm)
A 595
B 845
C 610
D 640
E 670
F 1150
Before connecting the washing machine to the power mains, wait for at least 2 hours
until it reaches room temperature.
Maximum load 12 kg
Weight 73 kg
Rated Voltage 220-240 V~
Nominal power 1750 W
Frequency 50 Hz
Clothes Washing Machine
HWFS1214P 12.0kg
220-240V~ 50Hz 1750W IPX4
Made in China
SGS-230596-EA
APPROVAL NO.
Hisense Australia Pty Ltd.
E6101
Clothes Washing Machine
HWFS1214PB 12.0kg
220-240V~ 50Hz 1750W IPX4
Made in China
SGS-230596-EA
APPROVAL NO.
Hisense Australia Pty Ltd.
E6101

14
INSTALLATION AND CONNECTION
Remove all packaging (see chapter »DISPOSAL«). When removing the packaging, make sure
not to damage the appliance with a sharp object. Keep the packaging material (plastic bags, other
plastic parts etc.) out of reach of children.
Check for any damage on the appliance. If you suspect the appliance is damaged, do not use it
and immediately contact the After-sale Service.
The appliance is supplied with a support set that includes:
Instructions for use;
4 plastic plugs;
Supply hose;
Drain hose holder;
Wrench;
Noise reduction board.
Make sure all parts listed above are supplied.
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15
REMOVING THE TRANSPORT SCREWS/RODS
Before the first use of the appliance, transport screws/rods must be removed. A blocked
appliance may be damaged when it is switched on for the first time. Warranty shall be void in
cases of such damage.
Save the transport screws/rods in case you have to transport the appliance again later (to
reinstall the blocking screws/rods, follow the above procedure in reverse order).
Move aside the
hoses and use a
fitting spanner to
loosen the 4 screws
on the back of the
appliance by turning
them counter
clockwise, as
indicated by the
arrow. Loosen them
by approximately
30 mm (not
completely).
Pull all 4 shipping
bolts/screws
horizontally.
Pull out the
shipping bolts/
screws together with
the rubber and the
plastic part.
Cover the screw
holes with the
plastic caps. The
plastic caps are
supplied in the
accessory bag (the
support set) together
with the instruction
manual.
A power cord clip
is provided here,
which should also be
removed.

16
MOVING AND TRANSPORT AFTER INSTALLATION
If you wish to move the washing machine after it has been installed, the blocking screws/rods
have to be re-installed to prevent vibration damage to the washing machine during transport (see
chapter »INSTALLATION AND CONNECTION/Removing the transport screws/rods«). If you lost
the blocking screws/rods, they can be ordered from the manufacturer.
After transport, the washing machine should be left to stand still for at least two hours
before it is connected to the power mains, so that it can reach room temperature. The
appliance should be installed and connected by a trained technician.
Carefully read the instructions for use before connecting the washing machine. Repair
or any warranty claim resulting from incorrect connection or use of the washing machine
shall not be covered by the warranty.

17
LOCATION
ADJUSTING FEET
Use a spirit level and the supplied spanner.
Floor on which the washing machine is placed must have a concrete base. It should be clean
and dry; otherwise, the washing machine may slide. Also, clean the bottom surface of adjustable
feet.
The washing machine must stand level and stable on a solid base.
Incorrect levelling of the washing machine with the adjustable legs may cause vibration,
appliance sliding across the room, and loud operation. Incorrect levelling of the washing machine is
not subject to warranty.
Sometimes, unusual or louder noise may appear during appliance operation; these are mostly
the result of improper installation.
Rotate the
adjustable feet to
level the washing
machine. The feet
allow levelling by
+/- 2 cm.
After adjusting the
height of the feet,
firmly tighten the jam
nuts (counter nuts) by
turning them towards
the bottom of the
washing machine
using the supplied
spanner (see
figure).

18
INSTALLATION CLEARANCES
The washing machine may not be in contact with a wall or adjacent furniture. For optimum
washing machine operation, we recommend observing the clearances from the walls as indicated in
the figure.
In case of failure to observe the minimum required clearances, safe and correct washing machine
operation cannot be ensured. Moreover, overheating can also occur (figures 1 and 2).
Installing the washing machine under a countertop is not recommended.

19
CONNECTING TO WATER SUPPLY
Attach the water inlet hose onto the water tap properly.
For normal washing machine operation, the pressure in the water mains should be between
0.1-1 MPa (1-10 bar; 1-10 kp/cm2; 10-100 N/cm2). Minimum dynamic water pressure can be
determined by measuring the water flow. In 15 seconds, 3 litres of water should flow from a fully
open tap.
Tighten the water supply hose by hand, firmly enough for the hose to have a good seal (max.
2 Nm). After connecting the hose, the seal must be checked for any leaks. Do not use pliers or
similar tools when connecting the hose as this could damage the nut thread.
Only use the water supply hose supplied with the appliance. Do not use any used or other hoses.
Make sure the hose is not damaged. If the hose is degraded, brittle, or cracked, it has to be
replaced.
AquaStop (ONLY WITH SOME MODELS)
If an internal tube or hose is damaged, a shut-off system is activated that cuts the water supply to
the washing machine. In such case, the control glass (a) will turn red. Replace the water supply
hose.
AquaStop
Regular
Connection

20
Do not dip the water supply hose with the Aqua stop system in water as it contains an electric
valve.
The water supply hose can be connected without a non-return valve.
When connecting the water supply hose, make sure to connect it in a way that allows adequate
and unobstructed water supply.
CONNECTING AND SECURING DRAIN HOSE
Feed the drain hose into a washbasin or a bathtub, or connect it directly to a drain (minimum drain
hose diameter 4 cm). The vertical distance from the floor to the end of the drain hose should be
60-100 cm. It can be attached in three ways (A, B, C).
The drain hose
end may be
placed over a sink or
a bathtub. Use a tie
strap to secure the
hose through the
elbow support to
prevent it from
slipping.
The drain hose
may also be
attached directly to
the sink drain. Do not
use a small sink. Pay
attention that the
drained water may
be hot.
max. 125 cm
min. 70 cm
max. 90 cm
max. 100 cm
max. 150 cm