Hitachi H4021 User manual

ANGLOPACK

Quick Setup Guide

Required configuration

- A standard line: non-shared analog (excluding “Numeris” and switchboard)

- A subscription to the ADSL service AngloPack from Teleconnect

- A standard telephone (optional)

- A computer with the following characteristics:

• PC running Windows 98SE, 2000, Me, XP, Vista

• Memory: 64 MB minimum, 128 MB recommended

• An Ethernet port (preferred) or an USB port

• Wi-Fi (optional)

Apple computers running Mac/OS or computers running Linux are not supported.

Replace the dashes with your France Telecom telephone number

ADSL Username

_ _ _ _ _ _ _ _ _ _

@budget.btadsl

ADSL Password

_ _ _ _ _ _ _ _ _ _

It works though but our technical support is not guarantee in this case

Hitachi H4021 modem

Content of the package

RJ11 telephone cable X 2

RJ11 male/male connectors, 2 meters, Beige Female telephone adapter X 2

Female plug adapter / RJ11 female, Beige Ethernet RJ45 cable X 1

RJ45 male/male connector, 2 meters, Yellow

External ADSL filter X 1

Male/female plug adapter / RJ11 female Modem router VoIP Wi-Fi X 1

Hitachi AH4021 Electrical power supply and cable X 1

220V power supply

RJ11 telephone cable X 1

RJ11 male/male connectors, 2 meters, Green Male telephone adapter X 1

Male plug adapter / RJ11 female, Beige Blue USB cable X 1

(USB connexion requires drivers: download them from

our website or contact technical support to order CD)

already connected

Installation

1/ Configure your computer network

•

The Internet Protocol properties should be set to:

- obtain an IP address automatically

- obtain DNS server address automatically

Please consult your computer system instructions in order to

configure the Internet Protocol properties as needed because

the configuration process & information varies depending on

you computer OS and version. Also: this is for Ethernet

configuration only; USB configuration slightly differs, please

contact technical support for more information.

2/ Connect your equipment

•

As described on the 'Connexion Map' page

•

Due to auto configuration mode, the modem may self-reboot, so please wait until

the DSL and VOIP lights are both green and steady (about 5 mn)

3/ Login procedure

•

The login information will normally be auto-configured in your modem. In a few

cases, it will be asked but only for once when you first open Internet Explorer (or

similar Web browser) and try to visit a Web site (e.g., www.google.com).

•

In this case, enter your ADSL user name and password (as mentioned on the first

page of this doc) and validate.

Connection map

Default: yellow

RJ45 male cable

(Ethernet)

Beige

RJ11 male

cable

Cable and

power supply

block

MODEM

Telephone

socket Green RJ11 male cable

Do not insert any ADSL filter

between the cable and the

socket

YOUR TELEPHONE

DSL

TEL1

MODEM

REAR FACE

PWR IN

Note:

- USB connexion is done using blue cable

- No cable needed if Wi-Fi is enabled

YOUR COMPUTER

OFF

Wi-Fi configuration (optional)

For more convenience the Wi-Fi interface of

your modem is enabled. But you can choose to

enable/disable it as wanted. See below.

1/ Access the modem configuration interface

•

In order to do so, open Internet Explorer

(or any similar Web browser)

- in the address field type:

http://192.168.1.1

- a login dialog box appears

- please enter the following information

user

Password Profil User:

user

•

Once connected to the modem configuration interface, please

click on "Wireless" in the left-side menu (as described below)

2/ Enable/Disable Wireless

•

The following screen displays. Tick the 'Enable Wireless' check

box as wanted, then Save/Apply.

3/ Follow your computer Wi-Fi instructions

•

You now need to configure your PC Wi-Fi utility. Each Wi-Fi

enabled PC has its own, so please consult your PC instructions

guide or your PC hotline if you are not sure how to do that.

•

Connect to the TECOM-xxxxxxx network

•

During this process, you will be asked for a WEP encryption key.

This key is printed on the bottom of your modem. Type in this key

in capital letters without spaces.

What to do in the event of a problem?

Event Test procedure or possible cause

The POWER LED is not lit Check that the power supply block is properly plugged in.

Check that the power supply cable is properly connected to your terminal.

Check that the electrical socket is working correctly and that your electrical supply is on (power cut…).

I can’t connect to the Internet in Ethernet mode Check that the yellow Ethernet cable is properly connected to your computer and Modem.

Also check that your computer is properly configured (network configuration menu).

I can’t configure my Modem in Wi-Fi mode By default, the Wi-Fi port is disabled. It must be activated through the Web interface by clicking on the “Wireless” menu and then

ticking the “Enable Wireless” box (refer to the Wi-Fi configuration page).

I can’t use my Modem in Wi-Fi mode Check that the WEP encryption key has been properly entered in your Wi-Fi receiver and that the key entered is the one that is

printed on the bottom of the Modem.

Wi-Fi is properly configured but I still can’t connect in

Wi-Fi mode

Check that the Modem is working properly, that your computer’s Wi-Fi adapter uses WEP 128 encryption and that you have

properly entered the WEP key printed on the bottom of your Modem.

Then eventually, move your Wi-Fi terminal closer to the Modem.

I can’t connect in USB mode Using USB requires the installation of drivers on your computer. These drivers are not supplied by default, but you can download

them from our website or by calling technical support.

However: the use of USB is not recommended.

I can’t connect multiple computers to the Modem Check that each new computer is correctly connected to the Modem (either in Ethernet, USB or Wi-Fi mode) and that the used

mode is correctly configured on each computer.

I can’t surf the Internet Reboot the modem using the ON/OFF switch on the rear face of the modem

My Internet page “freezes” Reboot the computer.

When I pick up my telephone, I don’t hear anything. Check that your telephone is connected to your Modem using the telephone cord supplied in the pack. Then check the VOIP light: if