Hitachi H4021 User manual

ANGLOPACK
Quick Setup Guide
Required configuration
- A standard line: non-shared analog (excluding “Numeris” and switchboard)
- A subscription to the ADSL service AngloPack from Teleconnect
- A standard telephone (optional)
- A computer with the following characteristics:
• P running Windows 98SE, 2000, Me, XP, Vista, Seven
• Memory: 512 GB minimum, 1 GB recommended
• An Ethernet port (preferred) or an USB port
• Wi-Fi (optional)
Apple computers running Mac/OS or computers running Linux are not supported.
Replace the dashes with your France Telecom telephone number
ADSL Username
_ _ _ _ _ _ _ _ _ _
@budget.btadsl
ADSL Password
_ _ _ _ _ _ _ _ _ _
It works though but our technical support is not guarantee in this case
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Hitachi H4021 modem

Content of the package
RJ11 telephone cable X 2
RJ11 male/male connectors, 2 meters, Beige
Female telephone adapter X 2
Female plug adapter / RJ11 female, Beige
Ethernet RJ45 cable X 1
RJ45 male/male connector, 2 meters, Yellow
External ADSL filter X 1
Male/female plug adapter / RJ11 female
Modem router Vo P Wi-Fi X 1
Hitachi AH4021
Electrical power supply and cable X 1
220V power supply
RJ11 telephone cable X 1
RJ11 male/male connectors 2 meters Green
Male telephone adapter X 1
Male plug adapter / RJ11 female Beige
Blue USB cable X 1
(USB connexion requires drivers: download them from
our website or contact technical support to order CD)
already connected
already connected
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Installation
1/ Configure your computer network
.
• The Internet Protocol properties should be set to:
- obtain an IP address automatically
- obtain DNS server address automatically
lease consult your computer system instructions in order to
configure the Internet rotocol properties as needed because
the configuration process & information varies depending on
you computer OS and version. Also: this is for Ethernet
configuration only; USB configuration slightly differs, please
contact technical support for more information.
2/ Connect your e uipment
• As described on the 'Connexion Map' page
• Due to auto configuration mode the modem may self-reboot so please wait until
the DSL and VOIP lights are both green and steady (about 5 mn)
3/ Login procedure
• The login information is auto-configured in your modem. You do not have to enter
any id/password even at first use. Just visit a Web site (e.g. www.google.com) to
check that everything works fine.
• If not please contact technical support (see contact n° on page 6) with the ADSL
user name and password (as mentioned on the first page of this doc).
4/ Connect your phone
• See next page
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Connection map
Default: yellow
RJ45 male cable
(Ethernet)
Cable and
power supply
block
MODEM
Main
telephone
socket reen RJ11 male cable
Do not insert any ADSL filter
between the cable and the
socket
YOUR TELEPHO E
DSL
P
P
W
W
R
R
I
I
N
N
L
L
L
A
A
A
N
N
N
1
1
1
MODEM
REAR FACE
PWR IN
Note:
- USB connexion is done using blue cable
- No cable needed if you use Wi-Fi
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YOUR COMPUTER
OFF
Please connect your phone on a second wall socket. If you do not have any
2
nd
wall socket you might choose to use a special phone socket splitter.
Please do not hesitate to ask our technical support and/or customer service
for help & connection validation.
ADSL
filter
Second
telephone
socket
Do not use th
o
se plugs
to connect your phone

Wi- i configuration (optional)
For more convenience the Wi-Fi interface of
your modem is enabled. But you can choose to
enable/disable it as wanted. See below.
1/ Access the modem configuration interface
• In order to do so open Internet Explorer (or any similar Web browser)
- in the address field type: http://192.168.1.1
- a login dialog box appears
- please enter the following information
Login Profil ser:
user
Password Profil ser:
user
• Once connected to the modem configuration interface please
click on "Wireless" in the left-side menu (as described below)
2/ Enable/Disable Wireless
• The following screen displays. Tick the 'Enable Wireless' check
box as wanted then Save/Apply.
3/ Follow your computer Wi-Fi instructions
• You now need to configure your PC Wi-Fi utility. Each Wi-Fi
enabled PC has its own so please consult your PC instructions
guide or your PC hotline if you are not sure how to do that.
• Connect to the TECOM-xxxxxxx network
• During this process you will be asked for a WEP encryption key.
This key is printed on the bottom of your modem. Type in this key
in capital letters without spaces.
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What to do in the event of a problem?
Event Test procedure or possible cause
The POWER LED is not lit
Check that the power supply block is properly plugge in.
Check that the power supply cable is properly connecte to your terminal.
Check that the electrical socket is working correctly an that your electrical supply is on (power cut…).
I can’t connect to the Internet in Ethernet mo e Check that the yellow Ethernet cable is properly connecte to your computer an Mo em.
Also check that your computer is properly configure (network configuration menu).
I can’t configure my Mo em in Wi-Fi mo e By efault, the Wi-Fi port is isable . It must be activate through the Web interface by clicking on the “Wireless” menu an then
ticking the “Enable Wireless” box (refer to the Wi-Fi configuration page).
I can’t use my Mo em in Wi-Fi mo e Check that the WEP encryption key has been properly entere in your Wi-Fi receiver an that the key entere is the one that is
printe on the bottom of the Mo em.
Wi-Fi is properly configure but I still can’t connect in
Wi-Fi mo e
Check that the Mo em is working properly, that your computer’s Wi-Fi a apter uses WEP 128 encryption an that you have
properly entere the WEP key printe on the bottom of your Mo em.
Then eventually, move your Wi-Fi terminal closer to the Mo em.
I can’t connect in USB mo e
Using USB requires the installation of rivers on your computer. These rivers are not supplie by efault, but you can ownloa
them from our website or by calling technical support.
However: the use of USB is not recommen e .
I can’t connect multiple computers to the Mo em Check that each new computer is correctly connecte to the Mo em (either in Ethernet, USB or Wi-Fi mo e) an that the use
mo e is correctly configure on each computer.
I can’t surf the Internet Reboot the mo em using the ON/OFF switch on the rear face of the mo em
My Internet page “freezes” Reboot the computer.
When I pick up the telephone, I hear a lou buzz You probably have not place an ADSL filter on your main or secon ary telephone wall socket.
FREE Technical Support Hotline
open Monday-Thursday 9:30am-6pm, Friday 9:30am-5pm
by phone: [phone] (free call
or by e-mail: [email protected]
For non-technical issues: 0805 02 4000 (free call
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