Hitachi NAS Platform 5000 Series Application guide

Hitachi NAS Platform
5000 Series Hardware Reference
Release 13.9
MK-92HNAS089-00
December 2020

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Hitachi NAS Platform Series 5000 Hardware Reference 2

Contents
Legal Notices......................................................................................................2
Preface ...............................................................................................................6
Accessing product documentation.......................................................................6
Getting help..........................................................................................................6
Comments............................................................................................................6
Chapter 1: About this guide...................................................................7
Audience..............................................................................................................7
Conventions.........................................................................................................7
Chapter 2: Safety information..............................................................11
Electrostatic discharge precautions................................................................... 11
Safety and handling precautions........................................................................11
Electrical precautions.........................................................................................12
Chapter 3: Mandatory regulations.......................................................13
International standards...................................................................................... 13
Federal Communications Commission (FCC)................................................... 14
European Union (EU) Statement....................................................................... 15
Korea Certification (KC) Statement....................................................................15
Canadian Department of Communication Compliance Statement.................... 15
Avis de conformité aux normes du ministère des Communications du
Canada.........................................................................................................15
Radio Protection for Germany........................................................................... 15
Food and Drug Administration (FDA).................................................................16
Chinese Compulsory Statement........................................................................ 16
Chinese RoHS Compliance Statement..............................................................17
Chapter 4: Hitachi NAS Platform server components.......................18
System components.......................................................................................... 19
Server components............................................................................................20
Server specifications..........................................................................................21
Ventilation.......................................................................................................... 23
Server front panel.............................................................................................. 23
LED status indicators.........................................................................................25
O/S drives.......................................................................................................... 27
Contents
Hitachi NAS Platform Series 5000 Hardware Reference 3

Fans...................................................................................................................28
Server rear panel............................................................................................... 30
Rear panel server LED and button locations................................................32
Rear panel LED state descriptions ..............................................................32
10 gigabit cluster ethernet interconnect ports.............................................. 34
Power button (PWR).....................................................................................35
Reset button (RST).......................................................................................36
Fibre channel storage ports..........................................................................36
10 gigabit ethernet customer data network ports......................................... 37
Ethernet management ports 0 and 1............................................................38
Serial port .................................................................................................... 39
USB ports..................................................................................................... 39
Management interfaces................................................................................40
RS-232 serial management port............................................................. 40
10/100/1000 Ethernet management ports.............................................. 41
Ethernet cables.............................................................................................41
Chapter 5: Replacing server components..........................................42
Field replaceable units.......................................................................................42
Hot-swappable components.............................................................................. 42
Removing and replacing the front bezel............................................................ 42
Replacing a fan..................................................................................................43
Recovering or replacing a drive......................................................................... 44
Replacing a power supply..................................................................................45
Chapter 6: Rebooting, shutting down, and powering off..................46
Rebooting or shutting down a server or cluster................................................. 46
Restarting an unresponsive server ................................................................... 47
Powering down the server................................................................................. 48
Powering on the server or cluster...................................................................... 48
Recovering from power stand-by.......................................................................49
Chapter 7: Server replacement procedures...................................... 50
Replacement procedure overview..................................................................... 50
Server replacement requirements................................................................ 50
Swapping components................................................................................. 51
MAC ID and license keys............................................................................. 51
Previous backups......................................................................................... 51
Upgrades......................................................................................................52
Replacing a server.............................................................................................52
Obtaining backups, diagnostics, firmware levels, and license keys............. 52
Shutting down a server that you are replacing ............................................ 54
Contents
Hitachi NAS Platform Series 5000 Hardware Reference 4

Configuring the replacement servers........................................................... 54
Finalizing and verifying the replacement server configuration..................... 56
Chapter 8: Accessing the server CLI.................................................. 60
Chapter 9: Parts list for NAS Platform Series 5000........................... 61
Contents
Hitachi NAS Platform Series 5000 Hardware Reference 5

Preface
This guide provides an overview of the Hitachi NAS Platform and the Hitachi Unied
Storage File Module hardware. This guide explains how to install and congure the
hardware and software for the 5200 and 5300 server models, and how to replace faulty
components.
For assistance with storage systems connected to the server, refer to the Storage
Subsystem Administration Guide.
Note: The use of clustering in a production environment is required for data
availability. Any deferences herein to "single node" are taken in the context of
a cluster of 2 or more nodes.
Accessing product documentation
Product user documentation is available on Hitachi Vantara Support Connect: https://
knowledge.hitachivantara.com/Documents. Check this site for the most current
documentation, including important updates that may have been made after the release
of the product.
Getting help
Hitachi Vantara Support Connect is the destination for technical support of products and
solutions sold by Hitachi Vantara. To contact technical support, log on to Hitachi Vantara
Support Connect for contact information: https://support.hitachivantara.com/en_us/
contact-us.html.
Hitachi Vantara Community is a global online community for Hitachi Vantara customers,
partners, independent software vendors, employees, and prospects. It is the destination
to get answers, discover insights, and make connections. Join the conversation today!
Go to community.hitachivantara.com, register, and complete your prole.
Comments
Please send us your comments on this document to
[email protected]. Include the document title and number, including
the revision level (for example, -07), and refer to specic sections and paragraphs
whenever possible. All comments become the property of Hitachi Vantara LLC.
Thank you!
Hitachi NAS Platform Series 5000 Hardware Reference 6

Chapter 1: About this guide
This guide provides an overview of the NAS Platform Series 5000 hardware, how to install
and congure the hardware and software, and how to replace faulty components. This
guide provides information on the 5200 and 5300 server models.
For assistance with storage systems connected to the server, refer to the Storage
Subsystem Administration Guide.
Audience
This guide provides reference information for anyone who repairs the system hardware
and has a good working knowledge of computer systems and part replacement.
Conventions
The following conventions are used throughout this document:
Convention Meaning
Command This xed-space font denotes literal items such as commands,
les, routines, path names, signals, messages, and
programming language structures.
variable The italic typeface denotes variable entries and words or
concepts being dened. Italic typeface is also used for book
titles.
user input This bold xed-space font denotes literal items that the user
enters in interactive sessions. Output is shown in nonbold,
xed-space font.
[ and ] Brackets enclose optional portions of a command or directive
line.
… Ellipses indicate that a preceding element can be repeated.
GUI element This font denotes the names of graphical user interface (GUI)
elements such as windows, screens, dialog boxes, menus,
toolbars, icons, buttons, boxes, elds, and lists.
Chapter 1: About this guide
Hitachi NAS Platform Series 5000 Hardware Reference 7

The following types of icons are used throughout this manual. It is recommended that
these icons and messages are read and clearly understood before proceeding:
Icon Label Description
Note Calls attention to important or additional information.
Tip Provides helpful information, guidelines, or suggestions for
performing tasks more eectively.
Caution Warns the user of adverse conditions and/or consequences
(for example, disruptive operations, data loss, or a system
crash).
WARNING Warns the user of a hazardous situation which, if not
avoided, could result in death or serious injury.
Før du starter (DANSK)
Følgende ikoner anvendes i hele guiden til at anføre sikkerhedsrisici. Det anbefales, at du
læser og sætter dig ind i, og har forstået alle procedurer, der er markeret med disse
ikoner, inden du fortsætter.
Bemærk: “Bemærk” indikerer informationer, som skal bemærkes.
FORSIGTIG: “Forsigtig” angiver en mulig risiko for beskadigelse af data eller udstyr. Det
anbefales, at du ikke fortsætter længere end det afsnit, der er mærket med dette ord, før
du helt har sat dig ind i og forstået proceduren.
ADVARSEL: “Advarsel” angiver en mulig risiko for den personlige sikkerhed.
Vorbereitung (DEUTSCH)
Die folgenden Symbole werden in diesem Handbuch zur Anzeige von
Sicherheitshinweisen verwendet. Lesen Sie die so gekennzeichneten Informationen
durch, um die erforderlichen Maßnahmen zu ergreifen.
Anmerkung: Mit einer Anmerkung wird auf Informationen verwiesen, die Sie beachten
sollten.
VORSICHT: Das Wort “Vorsicht” weist auf mögliche Schäden für Daten oder Ihre
Ausrüstung hin. Sie sollten erst dann fortfahren, wenn Sie die durch dieses Wort
gekennzeichneten Informationen gelesen und verstanden haben.
WARNUNG: Mit einer Warnung wird auf mögliche Gefahren für Ihre persönliche
Sicherheit verwiesen.
Antes de comenzar (ESPAÑOL)
Los siguientes iconos se utilizan a lo largo de la guía con nes de seguridad. Se le
aconseja leer, y entender en su totalidad, cualquier procedimiento marcado con estos
iconos antes de proceder.
Conventions
Chapter 1: About this guide
Hitachi NAS Platform Series 5000 Hardware Reference 8

Sugerencia: Una sugerencia indica información adicional que puede serle de utilidad en
la nalización de una tarea.
PRECAUCIÓN: Una precaución indica la posibilidad de daños a los datos o equipo. Se le
aconseja no continuar más allá de una sección marcada con este mensaje, a menos que
entienda el procedimiento por completo.
ADVERTENCIA: Una advertencia indica la posibilidad de un riesgo a la seguridad
personal.
Avant de commencer (FRANÇAIS)
Les icônes ci-dessous sont utilisées dans le manuel pour mettre en évidence des
procédures de sécurité. Nous vous invitons à les lire et à bien comprendre toutes les
procédures signalées par ces icônes avant de poursuivre.
Conseil : “Conseil” signale les informations complémentaires que vous pouvez trouver
utiles pour mener à bien une tâche.
ATTENTION : “Attention” signale qu’il existe une possibilité d’endommager des données
ou de l’équipement. Nous vous recommandons de ne pas poursuivre après une section
comportant ce message avant que vous ayez pleinement assimilé la procédure.
AVERTISSEMENT : “Avertissement” signale une menace potentielle pour la sécurité
personnelle.
Operazioni preliminari (ITALIANO)
Le seguenti icone vengono utilizzate nella guida a scopo cautelativo. Prima di procedere
Vi viene richiesta un’attenta lettura di tutte le procedure, contrassegnate dalle suddette
icone, anché vengano applicate correttamente.
Suggerimento: “Suggerimento” fornisce indicazioni supplementari, comunque utili allo
scopo.
ATTENZIONE: “Attenzione” indica il potenziale danneggiamento dei dati o delle
attrezzature in dotazione. Vi raccomandiamo di non procedere con le operazioni, prima
di aver ben letto e compreso la sezione contrassegnata da questo messaggio, onde
evitare di compromettere il corretto svolgimento dell’operazione stessa.
PERICOLO: “Pericolo” indica l'eventuale pericolo di danno provocato alle persone,
mettendo a rischio la vostra incolumità personale.
Vóór u aan de slag gaat (NEDERLANDS)
De volgende pictogrammen worden in de hele handleiding gebruikt in het belang van de
veiligheid. We raden u aan alle procedure-informatie die door deze pictogrammen wordt
gemarkeerd, aandachtig te lezen en ervoor te zorgen dat u de betreende procedure
goed begrijpt vóór u verder gaat.
VOORZICHTIG: “Voorzichtig” geeft aan dat er risico op schade aan data of apparatuur
bestaat. We raden u aan even halt te houden bij de sectie die door dit woord wordt
gemarkeerd, tot u de procedure volledig begrijpt.
WAARSCHUWING: Een waarschuwing wijst op een mogelijk gevaar voor de persoonlijke
veiligheid.
Conventions
Chapter 1: About this guide
Hitachi NAS Platform Series 5000 Hardware Reference 9

Antes de começar (PORTUGUÊS)
Os ícones mostrados abaixo são utilizados ao longo do manual para assinalar assuntos
relacionados como a segurança. Deverá ler e entender claramente todos os
procedimentos marcados com estes ícones ande de prosseguir.
Sugestão: Uma sugestão assinala informações adicionais que lhe poderão ser úteis para
executar uma tarefa.
CUIDADO: “Cuidado” indica que existe a possibilidade de serem causados danos aos
dados ou ao equipamento. Não deverá avançar para lá de uma secção marcada por esta
mensagem sem ter primeiro entendido totalmente o procedimento.
AVISO: Um aviso indica que existe um possível risco para a segurança pessoal.
Ennen kuin aloitat (SUOMI)
Seuraavilla kuvakkeilla kiinnitetään tässä oppaassa huomiota turvallisuusseikkoihin.
Näillä kuvakkeilla merkityt menettelytavat tulee lukea ja ymmärtää ennen jatkamista.
Huomautus: Huomautus sisältää tietoja, jotka tulee ottaa huomioon.
VAROITUS: Varoitus varoittaa tietojen tai laitteiden vahingoittumisen mahdollisuudesta.
Tällä merkillä merkitystä kohdasta ei tule jatkaa eteenpäin ennen kuin täysin ymmärtää
kuvatun menettelyn.
VAARA: Vaara varoittaa henkilövahingon mahdollisuudesta.
Innan du startar (SVENSKA)
Följande ikoner används i hela handboken för att markera säkerhetsaspekter. Läs
igenom handboken ordentligt så att du förstår steg som har markerats med dessa ikoner
innan du fortsätter.
Obs: “Obs” anger vad du ska observera.
FÖRSIKT: “Försikt” anger vad som kan leda till data eller utrustningsskador. Fortsätt inte
till nästa avsnitt innan du förstår det steg som har markerats med detta meddelande.
VARNING: “Varning” anger vad som kan leda till personskador.
Conventions
Chapter 1: About this guide
Hitachi NAS Platform Series 5000 Hardware Reference 10

Chapter 2: Safety information
This section lists important safety guidelines to follow when working with the equipment.
Electrostatic discharge precautions
To ensure proper handling of system components and to prevent hardware faults
caused by electrostatic discharge, follow these safety precautions:
■Wear an anti-static wrist or ankle strap.
■Observe all standard electrostatic discharge precautions when handling plug-in
modules or components that have been removed from any anti-static packaging.
■Avoid contact with backplane components and module connectors.
Safety and handling precautions
To ensure your safety and the safe handling and correct operation of the equipment,
follow all safety precautions and instructions.
Caution: Observe safe lifting practices. Each server or each storage system
can weigh 51 lb. (23 kg) or more. At least two people are required to handle
and position a server in a rack.
Caution: There is a risk that a cabinet could fall over suddenly. To prevent this
from occurring:
■If your system comes with a rack stabilizer plate, install it.
■Fill all expansion cabinets including all storage enclosures from the bottom
to the top.
■Do not remove more than one unit from the rack at a time.
Chapter 2: Safety information
Hitachi NAS Platform Series 5000 Hardware Reference 11

Electrical precautions
Follow these guidelines to ensure your safety and the safe handling of equipment:
■Provide a suitable power source with electrical overload protection to meet the power
requirements of the entire system (the server/cluster and all storage systems and
switches).
■Provide a power cord suitable for the country of installation (if a power cord is not
supplied).
■Power cords supplied with this server or system may be less than 1.5m in length.
These cords are for use with a power distribution unit (PDU), which is mounted inside
the 19-inch rack. If you require longer cables, contact your Hitachi representative.
■Provide a safe electrical ground connection to the power cord. Check the grounding of
an enclosure before applying power.
■Only operate the equipment from nominal mains input voltages in the range 100 -
240Vac, 6A max, 50/60Hz.
Caution: Turn o all power supplies or remove all power cords before
undertaking servicing of the system.
■Unplug a system component if it must be moved or if it is damaged.
Note: For additional data protection, use an external UPS to power the
server. Also, each of the redundant power supplies in the server and in the
storage systems must be operated from a dierent main power circuit to
provide a degree of protection from main power supply failures. If one
circuit fails, the other continues to power the server and the storage
system.
Electrical precautions
Chapter 2: Safety information
Hitachi NAS Platform Series 5000 Hardware Reference 12

Chapter 3: Mandatory regulations
The following sections provide the mandatory regulations governing the installation and
operation of the system. Adhere to these instructions so that regulatory compliance
requirements are met.
International standards
Safety
The safety standards include:
■IEC 62368-1:2014 (Second Edition)
■IEC 60950-1:2005, AMD1:2009, AMD2:2013
EMC
The EMC standards are as follows:
■EN 55032:2015
■FCC/CFR 47:Part 15
■Canadian Standard ICES-003:Issue 6
■AS/NZS CISPR 22
■EN 61000-3-2:2019
■EN 61000-3-3:2013 inc A1:2019
■EN 55035:2017
■NRRA Notice 2018-17
■VCCI-CISPR32:2016
Chapter 3: Mandatory regulations
Hitachi NAS Platform Series 5000 Hardware Reference 13

Certication for approval marks
Certication for the following approval marks have been granted:
■European Union CE mark, including RoHS and WEEE
■China: CCC
■Russia: Eurasia (CU) - EAC & RoHS
■Taiwan: BSMI
■Argentina: IRAM
■Mexico: NOM and CONUEE
■South Africa: NRCS and SABs
■Israel: SII
■Ukraine: UKrSEPR & RoHS
Federal Communications Commission (FCC)
This equipment has been tested and found to comply with the limits for a Class A digital
device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference when the equipment is operated in a
commercial environment. This equipment generates, uses, and can radiate radio
frequency energy and, if it is not installed and used in accordance with the instruction
manual, might cause harmful interference to radio communications.
Operation of this equipment in a residential area is likely to cause harmful interference,
in which case the users will be required to correct the interference at their own expense.
Properly shielded and grounded cables and connectors must be used in order to meet
FCC emission limits. Neither the provider nor the manufacturer is responsible for any
radio or television interference caused by using non-recommended cables and
connectors, or by unauthorized changes or modications to this equipment.
Unauthorized changes or modications could void the user's authority to operate the
equipment.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following
two conditions:
1. The device can not cause harmful interference.
2. The device must accept any interference received, including interference that might
cause undesired operation.
Federal Communications Commission (FCC)
Chapter 3: Mandatory regulations
Hitachi NAS Platform Series 5000 Hardware Reference 14

European Union (EU) Statement
This product conforms to the protection requirements of the following EU Council
Directives:
■89/336/EEC Electromagnetic Compatibility Directive
■73/23/EEC Low Voltage Directive
■93/68/EEC CE Marking Directive
■2015/863/EU amending Annex II of Directive 2011/65/EU Restriction in the use of
Certain Hazardous Substances in Electrical and Electronic Equipment (RoHS) - This
product is 10/10 (fully) compliant.
The manufacturer cannot accept responsibility for any failure to satisfy the protection
requirements resulting from a non-recommended modication of the product.
This product has been tested and found to comply with the limits for Class A Information
Technology Equipment according to European Standard EN 55022. The limits for Class A
equipment were derived for commercial and industrial environments to provide
reasonable protection against interference with licensed communication equipment.
Caution: This is a Class A product and as such, in a domestic environment,
might cause radio interference.
Korea Certification (KC) Statement
The VGA, Serial, and USB ports are for setup purposes only and are not used when the
unit is in normal working operation.
Canadian Department of Communication Compliance
Statement
This Class A digital apparatus meets all the requirements of the Canadian Interference-
Causing Equipment Regulations.
Avis de conformité aux normes du ministère des Communications du
Canada
Cet appareil numérique de la classe A respecte toutes les exigences du Règlement sur le
matériel brouilleur du Canada.
Radio Protection for Germany
Dieses Gerät erfüllt die Bedingungen der EN 55022 Klasse A.
European Union (EU) Statement
Chapter 3: Mandatory regulations
Hitachi NAS Platform Series 5000 Hardware Reference 15

Food and Drug Administration (FDA)
The product complies with FDA 21 CFR 1040.10 and 1040.11 regulations, which govern
the safe use of lasers.
Chinese Compulsory Statement
China Compulsory Certicate Statement
声明此为 A 为为品，在生活为境中，为为品可能会造成无为为干为。在为种情况下，可能需要
用为为其干为采取切为可行的措施。
Food and Drug Administration (FDA)
Chapter 3: Mandatory regulations
Hitachi NAS Platform Series 5000 Hardware Reference 16

Chinese RoHS Compliance Statement
Note: The Hard Disk Drive is a solid state disk (SSD) device.
Figure 1 Chinese RoHS Compliance Statement
Chinese RoHS Compliance Statement
Chapter 3: Mandatory regulations
Hitachi NAS Platform Series 5000 Hardware Reference 17

Chapter 4: Hitachi NAS Platform server
components
A Hitachi Unied Storage File Module system can contain several servers that operate as
a cluster. Clusters of more than two servers include two 10 Gbps Ethernet switches.
Hitachi Vantara only requires two switches for redundancy.
Chapter 4: Hitachi NAS Platform server components
Hitachi NAS Platform Series 5000 Hardware Reference 18

System components
Component Description
HNAS server The system contains several servers that operate as a cluster.
Clusters that use more than two servers include two 10 Gbps
Ethernet switches. Hitachi Vantara supports two switches for
redundancy.
For information about the physical conguration of a cluster
conguration, see the Hitachi NAS Platform and Hitachi Unied Storage
File Module System Installation Guide .
System
management
unit (SMU)
The SMU is the management component for the other components
in a system. An SMU provides administration and monitoring tools. It
supports data migration and replication, and acts as a quorum device
in a cluster conguration. Although integral to the system, the SMU
does not move data between the network client and the servers.
In clustered systems, an external SMU provides the management
functionality. In some cases, multiple SMUs are advisable.
Storage
systems
A Hitachi NAS Platform system or a Hitachi Unied Storage File
Module system can control several storage enclosures. The maximum
number of storage enclosures in a rack depends on the model of
storage enclosures being installed. Refer to the Storage Subsystem
Administration Guide for more information on supported storage
systems.
Fibre Channel
(FC) switches
The server supports FC switches that connect multiple servers and
storage systems.
See Hitachi Vantara Support Connect for information about which FC
switches are supported.
External 10
Gigabit
Ethernet (10
GbE) switches
All cluster congurations require an external Ethernet switch.
See Hitachi Vantara Support Connect for information about the 10
GbE switches that have been qualied for use with the system, and to
nd out about the availability of those switches.
10 GbE
switches
The server connects to a 10 GbE switch for connection with the public
data network (customer data network).
Also, a 10 GbE switch is required for internal cluster communications
for clusters of three or more nodes.
See Hitachi Vantara Support Connect for information about the 10
GbE switches that have been qualied for use with the server, and to
nd out about the availability of those switches.
System components
Chapter 4: Hitachi NAS Platform server components
Hitachi NAS Platform Series 5000 Hardware Reference 19

Component Description
Hitachi Vantara requires dual 10 GbE switches for redundancy. In a
dual-switch conguration, if one switch fails, the cluster nodes remain
connected through the second switch.
Server components
The NAS Platform Series 5000 server comes in two models: 5200 and 5300.
These server models have a chassis that is 3U (5.25 inches) high, 480 millimeters (19
inches) wide, rack mountable, and a maximum of 686 millimeters (27 inches) deep,
excluding the bezel. The chassis contains:
■Front bezel
■NAS Platform Series 5000 Base Server
■Dual hot-swappable fan assemblies
■Dual hot-swappable power supplies
■Dual hot-swappable 2.5" O/S disk drive
If there is an issue with the NAS Platform Series 5000 Base Server, the server must be
returned for repair. Some of the other components can be replaced in the eld, and
some are hot-swappable (they can be changed without shutting down the server).
Field replaceable units (FRUs) include power supplies, fan assemblies, and disk drives.
New FRUs supported on the HNAS 5000 include:
■SX325151 – FRU HNAS 5000 SERVER (without PSUs, bezel, and rail kit)
■SX325152 – FRU HNAS 5000 (495W) PSU
■SX325155 – FRU HNAS 5000 SSD MODULE
■SX170320 – MODULE SFP+ 16GBIT TRANSCEIVER
Existing FRUs supported on the HNAS 5000 include:
■SX325116 – FRU HNAS 5000 FAN TRAY (Fan ID: 1)
■SX325142 – FRU HNAS 5000 CLIP-IN RAIL KIT
■SX325150 – FRU HNAS SERVER BEZEL KIT
Server components
Chapter 4: Hitachi NAS Platform server components
Hitachi NAS Platform Series 5000 Hardware Reference 20