Troubleshooting
Before you call for service, please check the following items:
The inside is smelling.
● Is the temperature set to “Coldest”?
nearby the cold air vent? It will be frozen if it is
is placed nearby the cold air vent.
● Has anything hot been placed in the refrigerator?
● Is the door opened and closed too frequently?
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Problem Things to check Instructions Page
The refrigerator is noisy
● Is the refrigerator touching the wall?
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at all.
● Is the refrigerator plugged in properly? ●Check the fuse box for blown fuse
● Is the temperature set to “Cold”?
● Is the food stored too much?
The refrigerator does not get cold
Food in the refrigerator
compartment freezes.
The refrigerator does not get cold
enough.
● Do not install the refrigerator in a place where it
may come in contact with sunlight.
● Set dial of Temperature control to normal or coldest.
● Keep enough space between food.
● Should close the door firmly closed.
● Do not install the refrigerator in a place where it
may come in contact with heat sources.
● Make food cool enough before putting in the refrigerator
● Do not open & close the door too frequently.
● Should be install the refrigerator by following the
preparing instruction manual.
● Using food wrap or sealed containers.
or tripped circuit breaker.
● Is the refrigerator placed in the direct sunlight?
● Is the refrigerator placed near heat sources?
● Do you place food with moisture or vegetables
● Do you store food with odor without warpping it?
● Make sure the refrigerator is installed frimly.
● Is the door slightly opened?
● Set dial of Temperature control to normal or cold.
● Keep enough space between food,Do not block the
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cold air vent.
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If a door is shut, other doors
may open.
●The two compartments are connected with an air duct.
When closing one of the doors, the other door may be
opened by the air pressure through the duct.
This is a normal phenomenon.
Does the refrigerator make any
abnormal noises (sound)?
● The sound like water flowing and boiling water is the
sound of the cooling liquid (refrigerant).
● A creaking sound comes from the storage
compartment. It is the sound caused by friction of
the parts due to temperature change.
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There are waving and / or
distortions on the door surface,
the side and the top surface of
● Slight waving and/or distortions are generated in the
manufacturing process of the refrigerator.
They may be conspicuous according to the position of the
light source and/or the brightness etc.,
but there is no problem with the performance.
the refrigerator.
This is not a malfunction of the refrigerator:
Problem
Things to check
Instructions Page
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The surface of the refrigerator
● The refrigerator is equipped with the dew prevention
and heat radiation tubes.
The back and side plates may be heated especially when
starting up or if the door is frequently opened and closed.
is hot.
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Operation sound lasts long. ●
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Annoying sound is generated
by the refrigerator.
●You may feel that the operation sound is loud because the
compressor operates in high-speed under the
following conditions: the refrigerator does not cool fully
on the occasion such as using it for the first time,
opening/closing the door frequently, the surrounding
temperature is high.
The sound becomes more quiet after cooling fully.
The compressor operates at low speed at night, or during
long vacations or absence.
It is because the compressor operates in low-speed for
conserving energy
It is because the system changes the operating power of
he refrigerator according to the temperature change.
Operation sound sometimes
becomes louder.
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