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WhatthisWarrantyCovers–Horizon Hobby, LLC, (Horizon)
warrants to the original purchaser that the product purchased
(the “Product”) will be free from defects in materials and
workmanship at the date of purchase.
WhatisNotCovered–This warranty is not transferable and
does not cover (i) cosmetic damage, (ii) damage due to acts of
God, accident, misuse, abuse, negligence, commercial use, or
due to improper use, installation, operation or maintenance,
(iii) modification of or to any part of the Product, (iv) attempted
service by anyone other than a Horizon Hobby authorized service
center, (v) Product not purchased from an authorized Horizon
dealer, or (vi) Product not compliant with applicable technical
regulations, or (vii) use that violates any applicable laws, rules,
or regulations.
OTHER THAN THE EXPRESS WARRANTY ABOVE, HORIZON
MAKES NO OTHER WARRANTY OR REPRESENTATION, AND
HEREBY DISCLAIMS ANY AND ALL IMPLIED WARRANTIES,
INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES
OF NON-INFRINGEMENT, MERCHANTABILITY AND
FITNESS FOR A PARTICULAR PURPOSE. THE PURCHASER
ACKNOWLEDGES THAT THEY ALONE HAVE DETERMINED THAT
THE PRODUCT WILL SUITABLY MEET THE REQUIREMENTS OF
THE PURCHASER’S INTENDED USE.
Purchaser’s Remedy – Horizon’s sole obligation and
purchaser’s sole and exclusive remedy shall be that Horizon
will, at its option, either (i) service, or (ii) replace, any Product
determined by Horizon to be defective. Horizon reserves the right
to inspect any and all Product(s) involved in a warranty claim.
Service or replacement decisions are at the sole discretion of
Horizon. Proof of purchase is required for all warranty claims.
SERVICE OR REPLACEMENT AS PROVIDED UNDER THIS
WARRANTY IS THE PURCHASER’S SOLE AND EXCLUSIVE
REMEDY.
Limitation of Liability – HORIZON SHALL NOT BE LIABLE
FOR SPECIAL, INDIRECT, INCIDENTAL OR CONSEQUENTIAL
DAMAGES, LOSS OF PROFITS OR PRODUCTION OR
COMMERCIAL LOSS IN ANY WAY, REGARDLESS OF WHETHER
SUCH CLAIM IS BASED IN CONTRACT, WARRANTY, TORT,
NEGLIGENCE, STRICT LIABILITY OR ANY OTHER THEORY OF
LIABILITY, EVEN IF HORIZON HAS BEEN ADVISED OF THE
POSSIBILITY OF SUCH DAMAGES. Further, in no event shall
the liability of Horizon exceed the individual price of the Product
on which liability is asserted. As Horizon has no control over
use, setup, final assembly, modification or misuse, no liability
shall be assumed nor accepted for any resulting damage or
injury. By the act of use, setup or assembly, the user accepts all
resulting liability. If you as the purchaser or user are not prepared
to accept the liability associated with the use of the Product,
purchaser is advised to return the Product immediately in new
and unused condition to the place of purchase.
Law–These terms are governed by Illinois law (without regard
to conflict of law principals). This warranty gives you specific
legal rights, and you may also have other rights which vary from
state to state. Horizon reserves the right to change or modify this
warranty at any time without notice.
WARRANTYSERVICES
Questions, Assistance, and Services – Your local hobby
store and/or place of purchase cannot provide warranty support
or service. Once assembly, setup or use of the Product has
been started, you must contact your local distributor or Horizon
directly. This will enable Horizon to better answer your questions
and service you in the event that you may need any assistance.
For questions or assistance, please visit our website at www.
horizonhobby.com, submit a Product Support Inquiry, or call
the toll free telephone number referenced in the Warranty and
Service Contact Information section to speak with a Product
Support representative.
InspectionorServices–If this Product needs to be inspected
or serviced and is compliant in the country you live and use
the Product in, please use the Horizon Online Service Request
submission process found on our website or call Horizon to
obtain a Return Merchandise Authorization (RMA) number.
Pack the Product securely using a shipping carton. Please note
that original boxes may be included, but are not designed to
withstand the rigors of shipping without additional protection.
Ship via a carrier that provides tracking and insurance for lost or
damaged parcels, as Horizon is not responsible for merchandise
until it arrives and is accepted at our facility. An Online Service
Request is available at http://www.horizonhobby.com/content/_
service-center_render-service-center. If you do not have internet
access, please contact Horizon Product Support to obtain a RMA
number along with instructions for submitting your product
for service. When calling Horizon, you will be asked to provide
your complete name, street address, email address and phone
number where you can be reached during business hours.
When sending product into Horizon, please include your RMA
number, a list of the included items, and a brief summary of the
problem. A copy of your original sales receipt must be included
for warranty consideration. Be sure your name, address, and
RMA number are clearly written on the outside of the shipping
carton.
NOTICE: Do not ship LiPo batteries to Horizon. If you
have any issue with a LiPo battery, please contact the
appropriate Horizon Product Support office.
Warranty Requirements – For Warranty consideration, you
must include your original sales receipt verifying the proof-of-
purchase date. Provided warranty conditions have been met,
your Product will be serviced or replaced free of charge. Service
or replacement decisions are at the sole discretion of Horizon.
Non-WarrantyService–Should your service not be covered
by warranty, service will be completed and payment will be
required without notification or estimate of the expense unless
the expense exceeds 50% of the retail purchase cost. By
submitting the item for service you are agreeing to payment of
the service without notification. Service estimates are available
upon request. You must include this request with your item
submitted for service. Non-warranty service estimates will be
billed a minimum of ½ hour of labor. In addition you will be billed
for return freight. Horizon accepts money orders and cashier’s
checks, as well as Visa, MasterCard, American Express, and
Discover cards. By submitting any item to Horizon for service,
you are agreeing to Horizon’s Terms and Conditions found
on our website http://www.horizonhobby.com/content/service-
center_render-service-center.
ATTENTION: Horizon service is limited to Product
compliant in the country of use and ownership. If received,
a non-compliant Product will not be serviced. Further, the
sender will be responsible for arranging return shipment
of the un-serviced Product, through a carrier of the
sender’s choice and at the sender’s expense. Horizon will
hold non-compliant Product for a period of 60 days from
notification, after which it will be discarded.
LimitedWarranty
WarrantyandServiceContactInformation
Countryof
Purchase HorizonHobby ContactInformation Address
United
States of
America
Horizon Service Center
(Repairs and Repair Requests)
servicecenter.horizonhobby.com/
RequestForm/ 4105 Fieldstone Rd
Champaign, Illinois,
61822 USA
Horizon Product Support
(Product Technical Assistance)
productsupport@horizonhobby.com
877-504-0233
Sales websales@horizonhobby.com
800-338-4639
10/2015
