
5. TROUBLESHOOTING AND TREATMENT
During operations,If any error occurred, please check the following table before calling for 
service.Below are common errors and the checks to perform
PHENOMENON CHECK POINTS REMEDY
After connecting the 
power and pressing the 
“Power” key, the 
appliance has no 
response
Is the electricity in suspension? Use after resuming the
electricity
Is the plug connected firmly? Check the root causes carefully.
If the problem can’t be fixed,
please contact service center
for checking and repairing.
Is the fuse broken down?
Induction Cooker send
out “Beep” Sound
Incompatible cookware or no
cookware is used?
Replace compatible cookware
for the induction cooker
Is the cookware not considerable
placed from the center of the heating
zone?
Replace the cookware at the
center of the defined heating
zone
Is the cookware bigger than 12cm? Change the diameter of
cookware bigger than 12
No Operation during the
heating being in use
Is the cookware empty or the
temperature too high?
Please check whether the
appliance is being misused
Is the air intake/exhaust vent clogged
or dirt has accumulated
Remove the stuff clogging the
air intake/exhaust vent. Operate
the appliance again after
cooling down.
Is the cooker working over 2 hours
without any external instruction?
Reset cooking modes or use
timer function
Error codes occur E0 Without Cookware or Incompatible
cookware used
When showing error signal E0,
E3, E5, please check whether
the cookware is not suitable,or
switch on the appliance again
after it is cooled down naturally.
When showing E1, E2, E4, E6,
please contact service center
for checking and repairing
Error Codes occur E1 Low-Voltage
Error Codes occur E2 High-Voltage
Error Codes occur E3 Top plate Overheat or short circuit
Error Codes occur E4 Top Plate Sensor Open Circuit
Error Codes occur E5 IGBT Overheat or short circuit
Error Codes occur E6 IGBT Open Circuit
If the above remedies/controls can not fix the problem,unplug the appliance immediately, 
contact service center for inspection and repairing,note the error code and report it to 
service center ltd.To avoid any danger and damage to the appliance,do not disassemble or 
repair it by yourself.