Honeywell Home RET97E5D User manual

M33856
PULL HERE
TO REMOVE
PULL HERE
TO REMOVE
Finger holds
Wallplate (back view)
Thermostat
1.5 Separate Wi-Fi thermostat
and its wallplate
On your new thermostat, grasp the
finger holds on the top and bottom of
the wallplate with one hand and the
thermostat (front) with the other
hand. Pull pieces apart.
Quick Start Guide
WiFi Programmable
Thermostat
RET97E5D WiFi Series
Install your thermostat
1
Wallplate
1.6 Mount wallplate for Wi-Fi
thermostat
Mount your new wallplate using screws
and anchors included with the
thermostat.
If necessary:
• Drill 3/16-in holes for drywall
• Drill 7/32-in holes for plaster
Note: You may be able to use your
existing wall anchors. Hold the wallplate
up to the existing anchors to check
for alignment.
MCR33857
W2 GWYR RCK Y2 C
MCR33878
Y
HEAT PUMP
CONVENTIONA
L
AUX/E GO/B YRRCK LC
C
G
W
R
1.8 Install quick reference card
Fold quick reference card along score
lines, and slide it into the slot on the
back of the thermostat.
1.9 Attach thermostat to
wallplate
Align the thermostat onto
wallplate and snap into place. Back of thermostat
Quick
reference
card
MCR33858
MCR33916
M33860
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Install your thermostat.
Connect your home WiFi network.
Register online for remote access.
Before you begin
1
2
3
Welcome
Getting set up and ready is simple.
View the installation video
at honeywellhome.com/
support
Gather
• Small screw driver
• Thermostat ID card
• Your home WiFi
network password
This thermostat works with common 24 volt
systems such as forced air, hydronic, heat
pump, oil, gas, and electric. It will not work with
millivolt systems, such as a gas fireplace, or
with 120/240 volt systems such as baseboard
electric heat.
1.1 Switch OFF power to your
heating/cooling system
1.1a Important! To protect your
equipment, switch OFF the
power to your heating/cooling
system at the breaker box or
the system switch.
1.1b Confirm power is OFF.
Try to turn on heating/
cooling equipment by
changing temperature
on your old thermostat.
Your power is OFF if your
system does not turn ON.
or
M31535
Circuit
breaker
box
Heating/
cooling system
power switch
If you have an older thermostat with a
sealed mercury tube, see warning page
for proper disposal instructions.
1.2 Remove old thermostat
faceplate and leave wires
connected
1.2a Take a picture of the
wire connections for
later reference.
1.2b If no wire is connected
to a terminal labeled C
or no C terminal exists
on the old thermostat, view
the Alternate Wiring videos at
honeywellhome.com/wifi-thermostat
Important! C wire is required and is the
primary power source for your thermostat.
Without a C wire, your thermostat will not
power up.
C
C
MCR33823
C
C
MCR31537
Blank
sticky
tag
Terminal
designation
1.3 Label wires
Do not label by wire color.
Use the supplied sticky tags to label
each wire as you disconnect it. Label
wires according to old thermostat
terminal designations, not by wire
color.
Note: If no tag matches a terminal
designation, write the appropriate
letter on a blank sticky tag.
1.4 Remove wallplate
Remove the old wallplate from
the wall after all wires are
labeled and disconnected.
Sticky
tag
1.7 Connect wires
1.7a Starting with the C Wire, match the
sticky tag on the wire to the terminal
labels.
Important! C wire is required and is the
primary power source. Without a C wire,
your thermostat will not power up.
View the Alternate Wiring videos at
honeywellhome.com/wifi-thermostat
1.7b Loosen screw, insert wire on inside
edge of terminal, then tighten screw.
1.7c Verify wire is firmly secured by gently
pulling on wire.
1.7d Repeat steps 1.7a1.7c for all other wires.
1.7e Push any excess wire back into the wall
opening after all wires are installed.
Note:The wiring for your
application might be different
from the wiring shown above.
Labels don’t match or have heat pump system?
See User Guide.
Remove metal jumper only if
you have both Rand RC wires
Circuit
breaker
box
Heating/
cooling system
power switch
1.10 Switch heating/cooling
system ON
Important!
1.10a Verify that the C
wire is connected at the
thermostat and at the
heating/cooling system.
1.10b Make sure the heating/cooling
system door is firmly secured.
1.10c Switch power back ON for
your heating/cooling system
at the breaker box or its
power switch.
or
M31544
1.11 Set date and time
1.11a Press sor tto set clock.
1.11b Press Set Day.
1.11c Press sor tto select the day
of week.
1.11d Press Done to save.
(Press and hold a st button to
quickly change a setting.)
MCR33908
HOLD
MCR33909
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Turn over
69-2802-03
Resideo Inc., 1985 Douglas Drive North,
Golden Valley, MN 55422
69-2802—03 M.S. Rev. 03-19 | Printed in United States
Apple, iPhone, iPad, iPod touch and iTunes are trademarks of Apple Inc. All other trademarks are the property of their respective owners.
©2019 Resideo Technologies, Inc. This product is manufactured by Resideo Technologies, Inc., Golden Valley, MN, 1-800-633- 3991
The Honeywell Home trademark is used under license from Honeywell International Inc. All rights reserved.
www.resideo.com
HOLD
M37771

If you get stuck... At any point
in this process, restart the
thermostat by removing the
thermostat from the wallplate,
wait for 10 seconds, and snap it
back into place.
Return to 2.1.
Need more help? Find additional
information in the User Guide.
Getting Help
Connect to your WiFi network
2
Register online for remote access
3
2.1b Make sure the thermostat displays
Wi-Fi Setup.
2.1c On the wireless device (laptop,
tablet, smartphone), view the
list of available WiFi networks.
2.1d Connect to the network called
NewThermostat_123456
(the number will vary).
Note: If you are asked to specify a home,
public, or office network, select
Home Network.
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2.3 Make sure your thermostat is
connected
While the connection is in process, your
thermostat will flash Wait for up to 3 minutes.
When the connection is complete, the
display will show Wi-Fi Setup Connection
Success.The WiFi signal strength will
appear in the top-right corner.
After about 60 seconds, the home screen
will appear and Register at Total Connect
will flash until Step 3 (registration) is
complete.
Note: If the thermostat displays Connection
Failure or continues to display Wi-Fi Setup,
confirm you correctly entered your home
network password in step 2.2c. If correct,
refer to the FAQ at honeywellhome.com/support
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M33875
MERCURY NOTICE: Do not place your old thermostat in the trash if it contains
mercury in a sealed tube. Contact the Thermostat Recycling Corporation at
www.thermostat-recycle.org or 18002388192 for information on how and
where to properly and safely dispose of your old thermostat.
NOTICE: To avoid possible compressor damage, do not run air conditioner
if the outside temperature drops below 50°F (10°C).
Need more help? Visit honeywellhome.com/wifi-thermostat or call 18006333991
for assistance before returning the thermostat to the store.
3.3b Notice that when the thermostat
is successfully registered, the
Total Connect Comfort
registration screen will display
a SUCCESS message.
In the thermostat display,
you will see Setup
Complete for about
90 seconds.
3.3c Also notice that your thermostat
displays its signal strength.
Congratulations! You’re done.
You can now control your
thermostat from anywhere
through your tablet, laptop, or
smartphone.
Total Connect Comfort free app
is available for Apple®iPhone®,
iPad®and iPod touch®devices
at iTunes®or at Google Play®
for all Android™devices.
© 2018 Resideo Technologies, Inc. All rights reser ved. The Honeywell
Home logo is used under license from Honeywell International Inc.
69-2723EFS—03 M.S. Rev. 12-18
Printed in U.S.A.
Resideo Inc., 1985 Douglas Drive North,
Golden Valley, MN 55422
69-2723EFS-03
Thermostat ID Card
Use the MAC ID and CRC ID to register
this product at mytotalconnectcomfort.com
Carte d’identification de thermostat
Utilisez l’identification MAC et l’identification CRC pour enregistrer
ce produit à mytotalconnectcomfort.com
Tarjeta de identificación del termostato
Utilice la identificación MAC y la identificación CRC para inscribir este
producto en mytotalconnectcomfort.com
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1.12 Determine your heating/cooling system type
Important! Heating/cooling system type must be set so that your thermostat
operates properly and does not damage your system.
1.12a If you have a traditional system (natural gas forced air with A/C), your
thermostat is set up by default to control this system.
Go to Step 2 .
1.12b If your system is:
• Multistage equipment
• Any type of heat pump
• Hydronic
• Other
You MUST change the system type by setting system function 1.
See “Setting functions and options” in the User Guide.
Not sure of your heating/cooling system type?
Refer to FAQ on honeywellhome.com/support
1.13 Test your thermostat
Congratulations! Your thermostat is operational.
1.13a Press the System button to
change to heating or cooling
and begin operation.
Heating/cooling system not turning on?
Refer to User Guide or FAQ at
honeywellhome.com/support
1.13b For remote access to your
thermostat, continue to Step 2 .
MCR33880
2.1 Connect to your thermostat
2.1a Connect your wireless device to
your home network.
Any of these device types
will work:
• Tablet (recommended)
• Laptop (recommended)
• Smartphone
View the WiFi Enrollment video
at honeywellhome.com/wifi-thermostat
2.2 Join your home network
2.2a Open your web browser to access
the Thermostat WiFi Setup page.
The browser should automatically
direct you to the correct page; if it
does not, go to http://192.168.1.1
2.2b Find the name of your home network
on this page and select it.
Note: Some routers have enhanced
features such as guest networks; use
your home network.
2.2c Complete the instructions for joining
your WiFi network and click on the
Connect button. (Depending on your
network setup, you may see an
instruction such as Enter Password
for your home network.)
Note: If you did not correctly connect to
the thermostat, you may see your home
router page. If so, return to Step 2.1.
Thermostat WiFiSetup page
To view and set your WiFi thermostat remotely, you
must have a Total Connect Comfort account. Follow
the instructions below.
View the WiFi Thermostat Registration
video at honeywellhome.com/wifi-thermostat
3.1 Open the Total Connect Comfort
web site
Go to www.mytotalconnectcomfort.com
3.2 Login or create an account
If you have an account,
click Login
– or –
click Create An Account.
3.2a Follow the instructions on the
screen.
3.2b Check your email for a response
from My Total Connect Comfort.
This may take several minutes.
Note: If you do not receive a response,
check your junk mailbox or use an
alternate e-mail address.
3.2c Follow activation instructions in
the email.
3.2d Log in.
MAC ID MAC CRC
3.3 Register your Wi-Fi thermostat
After you are logged in to your Total
Connect Comfort account, register
your thermostat.
3.3a Follow the instructions on
the screen. After adding
your thermostat location
you must enter your
thermostat’s unique
identifiers:
• MAC ID
• MAC CRC
Note: These IDs are listed on the
Thermostat ID Card included
in the thermostat package.
The IDs are not case sensitive.
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