Honeywell RTH8500 Series User manual

Owner’s Manual
Read and save these
instructions.
For help please visit
yourhome.honeywell.com
RTH8500
Touchscreen
Programmable
Thermostat
Installation is Easy
1. Label wires and remove your old thermostat
2. Install and wire your new thermostat
3. Set your new thermostat to match your heating/cooling system
• This thermostat works with virtually all System Types
• It is preset for the most common system
Do you need assistance? We are here to help.
Call 1-800-468-1502 for wiring assistance before returning
the thermostat to the store.
This thermostat works on 24 volt or 750 mV systems.
It will NOT work on 120/240 Volt systems.

2
NOTICE: To avoid possible compressor damage, do not run air
conditioner if the outside temperature drops below 50°F (10°C).
ATTENTION: MERCURY RECYCLING NOTICE
This product does not contain mercury. However,
this product may replace a product that contains
mercury. Mercury and products containing
mercury should not be discarded in household
trash.
For more information on how and where to
properly recycle a thermostat containing
mercury in the United States, please refer to the
Thermostat Recycling Corporation at
www.thermostat-recycle.org.
For mercury thermostat recycling in Canada,
please refer to Switch the Stat at
www.switchthestat.ca
NO MERCUR
Y
NE PAS JETER
LE MERCURE
Hg
Customer assistance
For assistance with this product, please visit
http://yourhome.honeywell.com.
Or call Honeywell Customer Care toll-free at
1-800-468-1502.
® U.S. Registered Trademark. Patents pending.
US Patent No. 6,595,430; 7,114,554; 7,274,972; 7,225,054; D520,386 and other patents pending
This thermostat contains a Lithium battery which may contain
Perchlorate material.
Perchlorate Material—special handling may apply, See www.dtsc.
ca.gov/hazardouswaste/perchlorate

3
Installation
Installation............................................3
Advanced Installation.........................10
About your new thermostat
Controls and Home screen
quick reference...................................13
Preset energy-saving schedules........14
Programming and operation
Setting the clock.................................14
Adjusting program schedules.............15
Overriding schedules temporarily ......15
Overriding schedules permanently ....16
Filter reminder....................................17
Special features .................................18
Replace batteries ...............................18
Appendices
Troubleshooting..................................19
Limited warranty.................................20
Table of contents
1 Turn Off Power to Heating/Cooling System
or
M31535
Circuit breaker
box Heating/cooling system power switch

4
Do not remove wallplate yet
3 Label Wires with Tags
Label the wires using the supplied wire labels as you disconnect them, then
remove the old wallplate. Wire color might not match labels.
Wire Labels
M28100
C
C
MCR33823
Terminal
designation
If you have an older thermostat with a
sealed mercury tube, turn to page 2
for proper disposal instructions.
Terminal designation
C
C
MCR31537
2 Remove Old Thermostat
Remove old thermostat but leave wallplate with wires attached.
4 Separate Wallplate from New Thermostat
Remove wallplate from the new thermostat
and mount onto wall.
Wallplate
+
++
M28334

5
5 Mount Wallplate
Mount the new wallplate using the included screws and anchors.
Drill 3/16-in. holes for drywall
Drill 3/32-in. holes for plaster
6 Connect Wires
Simply match wire labels.
If labels do not match letters on the thermostat, check “Alternate Wiring
(Conventional Systems)” on page 6 and connect to terminal as shown here
(see notes, below).
We are here to help. Call 1-800-468-1502 for wiring assistance.
M27514
Remove metal jumper
if you have both R
and Rc wires.
M27515
RC
R
W
Y
G
C
Y2
W2
LABELED WIRES
SCREW
CONVENTIONAL
INSERT WIRES
THEN TIGHTEN SCREWS
WIRE HOLE
R
W
CONVENTIONAL
G
Y

6
Alternate Wiring (Conventional Systems)
If labels do not match terminals, connect wires as shown here (see notes,
below).
Wiring (Heat Pump)
If labels do not match letters on thermostat, see page 7.
Remove metal jumper connecting Rand Rc only if you must connect both
Rand Rc wires.
If your old thermostat had both Rand RH wires, remove metal jumper.
Connect the Rwire to the Rc terminal, and the RH wire to the Rterminal.
If your old thermostat had only 1 Cor C1 wire, connect it to the Cterminal.
If your old thermostat had 2 Cor C1 wires, wrap each separately with
electrical tape and do not connect them.
RC
R
W
Y
G
C
Y2
W2
Rc
R
W
Y
G
C
Y2
W2
MCR28076
2
3
2
NOTE: If Eand Aux do not
each have a wire connected,
use a small piece of wire to
connect them to each other.
M27516
RC
R
O/B
Y
G
C
L
E
AUX
LABELED WIRES
HEA
T PUMP
INSERT WIRES
THEN TIGHTEN SCREWS
WIRE HOLE
Y
R
Aux
HEAT
PUMP
G
O
SCREW

7
Alternate Wiring (For Heat Pumps Only)
2
3
3
4
5
5
6
6
MCR28077
Leave metal jumper in place, connecting R& Rc terminals.
If your old thermostat had both Vand VR wires, stop now and contact a
qualified contractor for help.
If your old thermostat had separate Oand Bwires, attach the Bwire to
the Cterminal. If another wire is attached to the Cterminal, stop now and
contact a qualified contractor for help.
If your old thermostat had Y1, W1 and W2 wires, stop now and contact a
qualified contractor for help.
If Lterminal is used, Cterminal wire must be connected (contact a
contractor if there is no Cwire).
If Eand Aux terminals do not each have a wire connected, use a small
piece of wire to connect them to each other.
5
6

8
7 Install Batteries
Install three AAA alkaline batteries and remove tab.
M31544
or
Circuit breaker box Heating/cooling system
power switch
M28335
Back of thermostat
Remove tab
M28336
8 Install Thermostat onto Wallplate
Install thermostat onto the wallplate on the wall.
9 Turn Power Back On
Turn the power back on to the heating/cooling system.
M28337

9
10 Set Time and Date
1. Press sor tto set date.
2. Press sor tto set month.
3. Press sor tto set year, then press DONE.
4. Press sor tto set time, then press DONE to save and exit.
11 If your system type is...
If your system type is:
qSingle Stage Heat and Cool
Congratulations, you’re done!
If your system type is:
qMultistage Heat and Cool
qHeat Pump* without Backup Heat
qHeat Pump* with Backup Heat
qHeat Only
qCool Only
Continue with Advanced Installation on next page to match your thermostat to
your system type.
*Heat Pump—an air conditioner that provides cooling in the summer, and also
runs in reverse in the winter to provide heating.
If you are not sure of your system type or if you have other
questions, call us toll-free at 1-800-468-1502.
This thermostat works on 24 volt or 750 mV systems. It will NOT work on multi-
stage conventional systems.
DONE
TUE
15
6
2006
M28338
DONE
TUE
6
PM
1:00
M28339

10
Advanced Installation
Enter System Setup
1. Press SYSTEM.
2. Press and hold blank center key until the screen changes (approximately
5 seconds).
Changing Settings
1. Press the sor tbutton to select
function.
2. Press the sor tbutton to change
setting.
3. Press DONE to save & exit.
NOTE: Some functions in the following
pages may not appear due to previous
selections made.
DONE
TUE
Inside Set To
70
0120
70
20
FAN
AUTO
M28341
Function Setting
Function Description Setting
Press the sor tbutton to change the setting.
0120 Year Setting
(first two digits)
20 = Year 20xx
21 = Year 21xx
0130 Year Setting
(second two digits)
01 - 99 (i.e., 2001 - 2099
0140 Month Setting 01 - 12 (i.e., January - December)
0150 Date Setting 01 - 31
SCHED HOLD
SCREEN MORE
TUE
AM
Following
Schedule
Inside
Outside
Set To
70
6:01
70
43
FAN
AUTO
SYSTEM
HEAT
M28340
DONE CANCEL
TUE
AM
Inside Set To
70
6:01
70
FAN
AUTO
SYSTEM
HEAT
M28341

11
Function Description Setting
Press the sor tbutton to change the setting.
0170 Select System Type 1Heat/cool: Gas, oil or electric heating with central air
conditioning.
2Heat pump: Heat pump without backup or auxiliary heat.
3Heat only: Gas, oil or electric heat without central air
conditioning.
4Heat only with fan: Gas, oil or electric heat without central air
conditioning.
5Hot water heat only (no fan): Gas, oil or hot water heat
without central air conditioning.
6Cool only: Central air conditioning only.
7Heat pump: Heat pump with backup or auxiliary heating.
8Heat/Cool Multiple stages: 2 heat stages (wires on W and
W2), 2 cooling stages (wires on Y and Y2).
9Heat/Cool Multiple stages: 2 heat stages (wires on W and
W2), 1 cooling stage (wire on Y).
10Heat/Cool Multiple stages: 1 heat stage (wire on W), 2
cooling stages (wires on Y and Y2).
0180 Heating Fan Control 0Gas or oil heat: Use this setting if you have a gas or oil
heating system (system controls fan operation).
1Electric heat: Use this setting if you have an electric heating
system (thermostat controls fan operation).
0190 Heat Pump Changeover Valve
(for heat pumps only)
0Cooling changeover valve: Use this setting if you connected
a wire labeled “O” to the O/B terminal (see page 6).
1Heating changeover valve: Use this setting if you connected
a wire labeled “B” to the O/B terminal (see page 7).
0240 Heating Cycle Rate 5Gas or oil furnace: Standard gas/oil furnace (less than 90%
efficiency).
9Electric furnace: Electric heating systems.
3Heat pump, hot water or high-efficiency furnace: Hot water
system or gas furnace (more than 90% efficiency).
1Gas/oil steam or gravity system: Steam or gravity heat
systems.
Settings 5, 9, 3, or 1 recommended. Other settings: 2, 4, 6, 7,
8, 10, 11, 12. The number indicates how frequently the system
cycles on and off to maintain the set temperature. A higher
number means the system is on and off for shorter amounts
of time, a lower number means longer on and off times. When
these settings are set to match the system type, the thermostat
controls temperature more accurately.
0270 Emergency Heat Cycle Rate
(heat pumps only)
9Electric furnace: Electric heating systems.
0300 Manual/Auto Changeover 0Manual changeover (Heat/Cool/Off).
1Automatic changeover (Heat/Cool/Auto/Off). Automatically
turns on Heat or Cool based on room temperature. Note:
System maintains minimum 3°F difference between heat and
cool settings.
0320 Temperature Format (°F/°C) 0Fahrenheit
1Celsius
0330 Daylight Saving Time On/Off 0Off: No adjustment for daylight saving time.
1On: Auto-change to daylight saving time (for areas that do
not use the new 2007 DST calendar).
2On: Auto-change to daylight saving time (2007 and beyond,
for areas that use the new 2007 DST calendar).

12
Function Description Setting
Press the sor tbutton to change the setting.
0500 Furnace Filter Change Reminder 0Off (no reminder)
1Reminder in about 1 month
2Reminder in about 3 months
3Reminder in about 6 months
4Reminder in about 9 months
5Reminder in about 1 year
6Reminder in about 3 years
0530 Smart Response® Technology 1On
0Off
0640 Clock Format 1212-hour clock (i.e., “3:30 pm”)
2424-hour clock (i.e., “15:30”)
About your new thermostat
Congratulations! You’ve just purchased the world’s most advanced, easy-to-use
thermostat. It has been designed to give you many years of reliable service and
touchscreen climate control.
• 7-day program schedules maximize comfort and economy.
• Armchair programming: Just pull thermostat from the wall to set schedules.
• One-touch temp control overrides program schedule at any time.
• Precise comfort control keeps temperature within 1°F of the level you set.
• Change/check reminders let you know when to replace filters and batteries.
• Large touchscreen display with backlight is easy to read—even in the dark.

13
Arrow keys
Press to adjust
temperature or to make
selections from screen
menus.
Hold
Press to override
program schedule.
Sched
Press to set program schedule.
Current inside temperature. Current day of week.
Current time.
Temperature setting.
Program schedule on
(does not display when off)
Smart Response®
Technology in effect.
Press day(s) to set program schedule (see page 14).
More
Press for more options
(select models only).
Clock
Press to set clock.
Screen
Press to lock keypad
for 30 seconds to clean
screen.
Thermostat controls
Display screen
Press SYSTEM to select:
Heat: Heating system control.
Cool: Cooling system control.
Auto: Thermostat automatically selects
heating or cooling depending on the
indoor temperature.
Off: All systems off.
Em Heat: Emergency & Auxiliary Heat
control. Compressor is locked out.
(Select models only.)
Press DONE to exit and save settings.
Other display messages:
Cool On: Cooling system is on.
Heat On: Heating system is on.
Aux Heat On: Auxiliary heating system is activated (heat pump systems only)
Press FAN to select:
Auto: Fan runs only
when heating or cooling
system is on.
On: Fan runs
continuously.
Press DONE to exit
and save settings.
SCHED HOLD CLOCKSCREEN MORE
WED
AM
FAN
AUTO
SYSTEM
HEAT
Following
Schedule
Inside Set To
Recovery
70
6:01
70
M28374
SCHED HOLD CLOCK SCREENMORE
MON TUE WED THU FRI SAT SUN
AM
FAN
AUTO
SYSTEM
HEAT
Following
Schedule
Inside Set To
OK TO PICK MULTIPLE DAYS
70
6:01
70
M28373

14
Program Schedule
You can program four time periods each day, with different settings for
weekdays and weekends. We recommend the pre-set settings (shown in the
table below), since they can reduce your heating/cooling expenses.
Wake - Set to the time you
awaken and the temperature you
want during the morning, until
you leave for the day.
Leave - Set to the time you leave
home and the temperature you
want while you are away (usually
an energy-saving level).
Return - Set to the time you
return home and the temperature
you want during the evening,
until bedtime.
Sleep - Set to the time you go to bed and the temperature you want overnight
(usually an energy-saving level).
NOTE: Leave and Return periods can be canceled on weekends.
Heat Cool
Wake
(6:00 am) 70 °75 °
Leave
(8:00 am) 62 °83 °
Return
(6:00 pm) 70 °75 °
Sleep
(10:00 pm) 62 °78 °
Clock setting
1. To set the current time display,
press CLOCK, then press sor t
to adjust the time. Press and hold
sor tto advance the time more
quickly.
2. Press DONE to save & exit (or press
CANCEL to exit without changing the
time).
NOTE: The real-time clock should
never require adjustment since it
automatically updates for daylight
savings time, and stores all date/time
information.
NOTE: To change the current week
day display, see see System Setup in
your Installation Guide.
SCHED HOLD CLOCK SCREEN MORE
WED
AM
FAN
AUTO
Inside Set To
70
6:01
70
M28375
DONE CANCEL
WED
AM
FAN
AUTO
Inside Set To
70
6:02
70
M28376

15
To adjust program schedules
1. Press SCHED, then EDIT.
2. Press day buttons (MON-SUN) to select
day(s).
3. Press sor tto set Wake time for
selected day(s).
4. Press sor tto set Heat and Cool
temperature for this time period.
5. Press other time periods (LEAVE, RETURN,
SLEEP) to set time and temperatures for
each.
6. Press DONE to save & exit (or press
CANCEL to exit without saving changes).
NOTE: You can press CANCEL PERIOD to
eliminate any unwanted time period.
Program schedule override (temporary)
Press sor tto immediately adjust
the temperature. This will temporarily
override the temperature setting for
the current time period.
The new temperature will be
maintained only until the time you
set. When the timer expires, the
program schedule will resume and
set the temperature to the level
you’ve programmed for the current
time period.
To cancel the temporary setting at
any time, press CANCEL (or SCHED).
The program schedule will resume.
SCHED HOLD CLOCK SCREEN MORE
WED
AM
Following
Schedule
Inside Set To
70
6:00
70
FAN
AUTO
M28379
DONE WAKE LEAVE RETURN SLEEPEDIT CANCEL
WED
AM
Following
Schedule
Inside Set To
70
6:00
70
FAN
AUTO
M28380
DONE WAKE LEAVE RETURN SLEEP CANCEL
MON TUE WED THU FRI SATSUN
AM
CANCEL
PERIOD
HEAT
COOL
OK TO PICK MULTIPLE DAYS
70
6:00 78
M28381
Heat On
SCHED HOLD CLOCK SCREEN MORE
CANCEL
WED
AM
Inside
Hold Temperature
Until
Set To
73
8:00
70
FAN
AUTO
SYSTEM
HEAT
M28382

16
Program schedule override (permanent)
Press HOLD to permanently adjust
the temperature. This will turn off the
program schedule.
Whatever temperature you set will be
maintained 24 hours a day until you
manually change it or press CANCEL
(or SCHED) to cancel “Hold” and
resume the program schedule.
Vacation hold
This feature can suspend the program
schedule for extended periods of time.
Press sor tto set the temperature you
want, then press sor tto set the time
of day you want the schedule to resume
when you return. Press HOLD twice, then
press sor tto select the number of
days.
Whatever temperature you set will
be maintained 24 hours a day for the
number of days you select. After this
number of days have elapsed, the
previously programmed schedule will
resume at the time you set.
If you return earlier than expected, press
CANCEL (or SCHED) to cancel “Hold” and
resume the program schedule.
Heat On
SCHED HOLD CLOCK SCREEN MORE
CANCEL
WED
AM
Inside Set To
Permanent
Hold
73
8:00
70
FAN
AUTO
SYSTEM
HEAT
M28383
SCHED HOLD CLOCK SCREEN MORE
CANCEL
WED
PM
Inside
Hold Temperature
Until
Set To
55
6:00
70
FAN
AUTO
SYSTEM
HEAT
M28384
SCHED HOLD CLOCK SCREEN MORE
CANCEL
WED
Inside
DAYS
Hold Temperature
Until
Set To
55
14
70
FAN
AUTO
SYSTEM
HEAT
M28385

17
Press SCREEN to lock the screen for
cleaning. The screen will remain locked
for 30 seconds so you can clean the
screen without changing any settings.
After 30 seconds, press DONE to
resume normal operation, or press
SCREEN again if you require more time
for cleaning.
NOTE: Do not spray any liquid directly
on the thermostat. Spray liquids onto a
cloth, then use the damp cloth to clean
the screen. Use water or household
glass cleaner. Avoid abrasive
cleansers.
If activated during installation, the
furnace filter reminder alerts you when
it is time to replace your filter.
Press RESET after changing the filter, to
restart the timer.
To change the reminder interval:
1. Press MORE, then EDIT.
2. Press sor tto select the desired
interval, then press DONE.
3. Press RESET.
4. Press DONE to save and exit.
Screen cleaning
Filter reminder
SCHEDHOLD CLOCK SCREEN MORE
WED
PM
Following
Schedule
Inside Set To
SCREEN LOCKED
70
6:00
70
FAN
AUTO
M28386
OK TO
CLEAN
SCREEN
30
M28387
SCHED HOLD CLOCK SCREEN MORE
WED
PM
RESET
CHANGE FILTER
Inside Set To
55
6:00
70
FAN
AUTO
SYSTEM
HEAT
M28388
DONE
Filter
Days
60
M28389

18
Turn thermostat over, insert
fresh AAA alkaline batteries,
then reinstall thermostat.
Battery replacement
M28391
Batteries are optional (to provide
backup power) if your thermostat
was wired to run on AC power when
installed.
Install fresh batteries immediately when
the LO BATT warning begins flashing.
The warning flashes about 30 days
before batteries are depleted.
Even if the warning does not appear,
you should replace batteries once a
year, or before leaving home for more
than a month.
Grasp thermostat and pull to
remove from wallplate
M28337
Special features
Smart Response®Technology: This feature allows the thermostat to
“learn” how long the furnace and air conditioner take to reach programmed
temperature settings, so the temperature is reached at the time you set. For
example: Set the Wake time to 6 am, and the temperature to 70°. The heat will
come on before 6 am, so the temperature is 70° by the time you wake at 6.
The message “Recovery” is displayed when the system is activated before a
scheduled time period.
Compressor Protection: This feature forces the compressor to wait a few
minutes before restarting, to prevent equipment damage. During the wait time,
the message “Wait” is displayed on screen.
Auto Changeover: This feature is used in climates where both air conditioning
and heating are used on the same day. When the system is set to Auto,
the thermostat automatically selects heating or cooling depending on the
indoor temperature. Heat and cool settings must be at least 3 degrees apart.
The thermostat will automatically adjust settings to maintain this 3-degree
separation.
CAUTION: To avoid possible compressor damage, do not use Auto
Changeover if the outside temperature drops below 50°F (10°C).

19
Troubleshooting
If you have difficulty with your thermostat, please try the following suggestions.
Most problems can be corrected quickly and easily.
Display is blank • Check circuit breaker and reset if necessary.
• Make sure power switch at heating & cooling system is on.
• Make sure furnace door is closed securely.
• Make sure fresh AAA alkaline batteries are correctly installed.
Temperature
settings do not
change
Make sure heating and cooling temperatures are set to acceptable
ranges:
• Heat: 40° to 90 °F (4.5° to 32 °C).
• Cool: 50° to 99 °F (10° to 37 °C).
Heating or
cooling system
does not respond
• Press SYSTEM to set system to Heat. Make sure the temperature
is set higher than the Inside temperature.
• Press SYSTEM to set system to Cool. Make sure the temperature
is set lower than the Inside temperature.
• Check circuit breaker and reset if necessary.
• Make sure power switch at heating & cooling system is on.
• Make sure furnace door is closed securely.
• Wait 5 minutes for the system to respond.
Cannot change
system setting
to Cool
• Check Function 0170: System Type to make sure it is set to
match your heating and cooling equipment.
Fan does not
turn on when
heat is required
• Check Function 0180: Heating Fan Control to make sure it is set
to match your heating equipment.
Heating system
is running in cool
mode
• Check Function 0170: System Type to make sure it is set to
match your heating and cooling equipment.
Red light is on • If thermostat is in Emergency Heat mode the red light is normal.
It shows that the thermostat is in emergency heat mode.
• If thermostat is not in Emergency Heat mode, contact a qualified
service contractor for repair.
“Wait” appears
on the screen • Compressor protection feature is engaged. Wait 5 minutes for the system to restart safely, without damage to the compressor.
Heat pump
issues cool air
in heat mode, or
warm air in cool
mode
• Check Function 0190: Heat Pump Changeover Valve to make
sure it is properly configured for your system.
For assistance with this product, please visit http://yourhome.honeywell.com or
call Honeywell Customer Care toll-free at 1-800-468-1502.

Automation and Control Solutions
Honeywell International Inc.
1985 Douglas Drive North
Golden Valley, MN 55422
yourhome.honeywell.com
® U.S. Registered Trademark.
© 2016 Honeywell International Inc.
33-00179EF—01 M.S. 01-16
Printed in U.S.A.
33-00179EF-01
1-year limited warranty
Honeywell warrants this product, excluding battery, to be free from defects in the
workmanship or materials, under normal use and service, for a period of one (1) year
from the date of purchase by the consumer. If at any time during the warranty period the
product is determined to be defective or malfunctions, Honeywell shall repair or replace it
(at Honeywell’s option).
If the product is defective,
(i) return it, with a bill of sale or other dated proof of purchase, to the place from which
you purchased it; or
(ii) call Honeywell Customer Care at 1-800-468-1502. Customer Care will make the
determination whether the product should be returned to the following address:
Honeywell Return Goods, Dock 4 MN10-3860, 1885 Douglas Dr. N., Golden Valley, MN
55422, or whether a replacement product can be sent to you.
This warranty does not cover removal or reinstallation costs. This warranty shall not apply
if it is shown by Honeywell that the defect or malfunction was caused by damage which
occurred while the product was in the possession of a consumer.
Honeywell’s sole responsibility shall be to repair or replace the product within the terms
stated above. HONEYWELL SHALL NOT BE LIABLE FOR ANY LOSS OR DAMAGE
OF ANY KIND, INCLUDING ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES
RESULTING, DIRECTLY OR INDIRECTLY, FROM ANY BREACH OF ANY WARRANTY,
EXPRESS OR IMPLIED, OR ANY OTHER FAILURE OF THIS PRODUCT. Some states
do not allow the exclusion or limitation of incidental or consequential damages, so this
limitation may not apply to you.
THIS WARRANTY IS THE ONLY EXPRESS WARRANTY HONEYWELL MAKES ON
THIS PRODUCT. THE DURATION OF ANY IMPLIED WARRANTIES, INCLUDING THE
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, IS
HEREBY LIMITED TO THE ONE-YEAR DURATION OF THIS WARRANTY.
Some states do not allow limitations on how long an implied warranty lasts, so the above
limitation may not apply to you. This warranty gives you specific legal rights, and you may
have other rights which vary from state to state.
If you have any questions concerning this warranty, please write Honeywell Customer
Relations, 1985 Douglas Dr, Golden Valley, MN 55422 or call 1-800-468-1502.