6
Secondary filter
Cleaning filter
Disconnect cleaner from electrical
outlet.
The secondary filter is located inside the
cleaner behind the filter bag. To remove
filter, first remove cover of cleaner, then lift
out filter. Clean filter by rinsing it in water.
When dry, slide filter back into position.
Do not operate cleaner without the
secondary filter in place.
3-5 Rug and floor nozzle
To maintain cleaning effectiveness of
your rug and floor nozzle, the brushes
may need to be replaced occasionally.
See your nearest Hoover Factory Service
Center or Authorized Warranty Service
Dealer for new brushes.
Lubrication
The motor is equipped with sealed ball
bearings. The addition of lubricant could
cause damage. Therefore, do not add
lubricant to the motor bearings.
Service
To obtain approved HOOVER service and
genuine HOOVER parts, locate the nearest
Hoover Factory Service Center or
Authorized Hoover Warranty Service
Dealer (Depot) by:
•checking the Yellow Pages under
“Vacuum Cleaners - Household”
OR -
• checking the list of Factory Service
Centers provided with this cleaner
OR -
• calling 1-800-944-9200 for an
automated referral of authorized
service outlet locations (U.S. only)
OR -
• checking the Service section of The
Hoover Company online at
www.hoovercompany.com
Please do not send your cleaner to
The Hoover Company in North Canton
for service, this will only result in delay.
If further assistance is needed, contact
The Hoover Company Consumer
Response Center, North Canton, Ohio
44720 Phone: 330-499-9499.
In Canada, contact Hoover Canada,
Burlington, Ontario L7R 4A8,
Phone: 1-800-263-6376.
Always identify your cleaner by the
complete model number when requesting
information or ordering parts. (The model
number appears on the bottom of the
cleaner.)
4. If you have
a problem
Problem: Cleaner won’t run
Problem: Cleaner suction low
Problem: Nozzle won’t pick up
Possible cause
Possible solution
• Not firmly plugged in
•
Plug in firmly
• No voltage in wall plug
•
Check fuse or breaker
• Blown fuse/tripped breaker
•
Replace fuse/reset breaker
Possible cause
Possible solution
• Bag full
•
Replace paper filter bag
• Bag not opening
•
Open bag by pulling folds
• Blockage in wands, hose or
nozzle connector
•
Remove blockage (see “Clearing
obstructions” section)
• Secondary filter dirty
•
Clean filter
Possible cause
Possible solution
• Nozzle brush worn
•
Replace brush
If a minor problem occurs, it usually can
be solved quite easily when the cause is
found by using the check list below.
Clearing obstructions
Remove larger objects from carpet and
floor surfaces before vacuuming to help
prevent obstructions in hose, wands or
nozzle connector, and to maintain
cleaning effectiveness of your cleaner.
To check for blockages, proceed with
each of the following steps until the
blockage is found.
1. Turn cleaner OFF and disconnect
wands from hand grip.
4-1
2. Turn cleaner ON and check hose end
for suction. Turn cleaner OFF and
remove any blockages.
3. Remove nozzle from wands and
attach wands to hose. Turn cleaner ON
and check for suction.
Turn cleaner OFF and remove any
blockages.
4. Before attaching nozzle to wands,
check nozzle connector (A).
Look into nozzle connector and remove
any blockages.
4-2 A