Service
To obtain approved HOOVER service
and genuine HOOVER parts, locate the
nearest Hoover Factory Service Center
or Authorized Hoover Warranty
Service Dealer (Depot) by:
ochecking the Yellow Pages under
"Vacuum Cleaners - Household" OR-
checking the list of Factory Service
Centers provided with this cleaner
OR-
checking the Service section of
The Hoover Company online at
www.hoover.com OR -
o calling 1o800o944-9200 for an auto-
mated referral of authorized service
outlet locations (U.S. only).
Please do not send your cleaner to The
Hoover Company in North Canton for
service, this wiii only result in delay.
[f further assistance is needed, contact
The Hoover Company Consumer
Response Center, North Canton, Ohio
44720, Phone: 330-499-9499.
in Canada, contact Hoover Canada,
Burlington, Ontario LTR 4A8, Phone:
1-800-263-6376.
Always identify your cleaner by the corn°
p[ete model number when requesting
information or ordering parts. (The model
number appears on the bottom of the
cleaner.)
if a minor problem occurs, it usually can
be solved quite easily when the cause is
found by using the check list below.
Possible cause
Possible solution
• Not "ON" at hand grip.
•Push Power ONLSuction Control sfide
switch forward.
• Not firmly plugged in.
•Plug unit in firmly
• No voltage in wall plug.
• Check fuse or breaker.
• Blown fuse or tripped breaker.
• Replace fuse/reset breaker:
Possible cause
Possible solution
Dirt cup full
Empty dirt cup.
Dirt cup filter dirty.
Clean the dirt cup filter with brush and
water, aflow to dry and replace in
cleaner
* Obstruction in nozzle connector,
hose or wand.
Remove obstruction.
Exhaust filter dirty.
Clean filter with water, aflow to dry and
replace in cleaner:
Power set too low.
Increase power setting by pushing
Suction Control sfide switch forward.
Hose not properly connected to
cleaner
Ensure hose is property connected.
Possible cause
Possible solution
Possible cause
Possible solution
• Low cleaner suction.
•See section "Cleaner suction low"
• Blockage in nozzle connector,
•Remove blockage
• Agitator brush roll not running.
•See section "Agitator brush rofi won't
run"
• Agitator brush roll brushes worn.
• Replace brushes.
Clearing blockages
When the cleaner senses low suction or
pickup, the red Suction Control light will
come on. Low suction or pick up may be
due to a blockage in the system. Refer
to the following steps to check for block-
ages, continuing with each step until the
blockage is found:
1. Turn cleaner off and disconnect from
emectrica[ out[et_ then disconnect
power nozzle plug and wands from
hand grip.
2. Plug cleaner in, turn on, and check
hose end for suction. Remove any
obstructions.
3. Remove power nozzle from wands
and attach wands to hose. Check for
suction and remove any blockages.
10
Hose power cord not firmly
plugged in.
Plug firmly into receptacle on
cleaner base.
Broken or worn belt.
Replace belt.
Fmoor/carpet switch set to "FLOOR".
Set floor/carpet switch to "CARPET"
4. Make sure power nozzle plug is dis-
connected from hand grip. Then check
for blockage in nozzle connector (A).
Push nozzle connector down to lowest
position. Look into nozzle connector and
remove any blockage.