HotLogic HL400 User manual

Owner’s Manual
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HL400 &HL800

Introduction
The HL400 is designed to heat your meal using conduction heating. This method requires 45 - 90
minutes to achieve proper serving temperatures but, conduction heating allows the HL400 to
thoroughly and evenly heat your meal without cold or hot spots and maintain your meal’s moisture. When
your meal has nished its heating cycle the HL400 will hold it at a pathogenic safe serving temperature
for several hours so that your meal is ready to serve when you are ready to eat. This means you can put your
meal into the HL400 in the morning and it will be ready for your lunch break at noon, or 12:30 or 1:00 or...
whenever. Simple convenience.
The HL400 works best with frozen or refrigerated prepackaged meals and cold leftovers in sealed
containers. But, it’s your HL400 so you can use it for any meal you like. Just remember: ALWAYS check
your meal to ensure it has reached a safe serving temperature before consuming.
The HL400 uses Smart Shelves, a technology we developed to provide you with hassle free meal
preparation. A Smart Shelf combines conduction heating with a microprocessor to eliminate the need for
buttons, switches and timers. Each Smart Shelf is independently monitored and controlled so that when you
place a cold meal in the HL400 it is detected and the heating cycle is automatically started. The Smart
Shelf will monitor the meal during the heating cycle applying enough heat to maintain a pathogenic safe
temperature but not enough heat to break the seal on the meal and drive out moisture (and taste). Once
your meal has nished its heating cycle, the Smart Shelf will continue to apply heat in order to maintain a
safe serving temperature for several hours.
All references to the HL400 also apply to the HL800
Stackable Design - Your new HL400 was designed so that you can stack 2 units and save valuable counter
space while increasing capacity.

All references to the HL400 also apply to the HL800
Quick Start Guide
Unpack:
Cut packaging tape and open the top aps of the shipping box.
With aps open, carefully ip the box up-side down onto a counter top.
Carefully lift the box upward, sliding the box o the HL400 .
Remove the remaining packaging materials from around and inside the HL400 unit and store
them with the box.
Important: Keep the original shipping box and packaging material in case you need to ship the HL400
Plug In + Turn On:
Plug the HL400 into a standard 3-prong, grounded, 110V wall outlet.
Flip the power switch to the ON position.
The HL400 will run a quick start-up light check - RED lights for 1 second, BLUE lights for 1 second
then a pulsing RED light when a Smart Shelf enters power-save mode and is ready to accept a meal. If the
Smart Shelf is below room temperature it will have a solid BLUE light, indicating that it is in Warm-Up
mode and not ready to accept a meal.
Warm Up:
After the HL400 has been turned on, the unit may require a few moments to warm-up and normalize
the temperature of all the Smart Shelves. This process usually takes 1-2 minutes. During this time the
Smart Shelves will display a solid BLUE light, indicating it is in Warm-Up mode and not ready for a meal.
Warm Up Completed:
The HL400 warm-up cycle will be complete when all the Smart Shelves display RED lights. Do not
load any meals in the HL400 until the warm-up cycle is complete for all Smart Shelves.
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All references to the HL400 also apply to the HL800
Instructions for Use
The HL400’s door must be closed for it to correctly operate.
Usage Tips:
If paper meal boxes are sticking to the metal heated surface of a Smart Shelf: remove the meal from the
paper packaging and place the meal directly on the Smart Shelf or, place a piece of wax paper (or similar)
between the Smart Shelf and the bottom of the meal to prevent the paper packaging from sticking to
the Smart Shelf surface.
Allow additional time for frozen meals of thickness greater than 1”. Always check a meal for proper
temperature before consuming.
For best results, we recommend that any container used with the HL400 have a at bottom surface.
A at bottom surface provides the best contact with the Smart Shelf and will ensure the greatest amount
of heat will be transferred into the meal.
A variety of container materials will work and are safe to use with the HL400 . Plastic, Aluminum, Glass
and Paper based packaging will work, provided the package is sealed with plastic wrap, aluminum foil, or a lid.
If using plastic, air-tight food containers for reheating left-overs, ensure that the lid is securely sealed
to the container.
Do not pierce the top plastic lm on a prepackaged meal. The HL400 works best when the seal
remains intact.
For best results, a meal should be cold when placed on an empty RED Smart Shelf. A cold meal will be
quickly recognized and the heating cycle started
Make sure your meal is centered on the Smart Shelf and that the bottom of the meal has the maximum
possible contact with the Smart Shelf’s heated surface.
CAUTION: Liquid based meals (soups, chili’s, stews, etc...) may be very HOT when removed
from the HL400.

All references to the HL400 also apply to the HL800
Do not power wash or hose down the HL400 .
To Use Your HL400 :
Place a single, frozen or refrigerated prepackaged meal or leftover container on an empty RED
Smart Shelf. The Smart Shelf will turn BLUE indicating that your meal is heating.The Smart Shelf will
turn RED when your meal’s heating is complete. Your meal will then be held at pathogenic safe serving
temperature until you are ready to eat.
Notice: Heating time will vary based on the size of the meal. Most meals will complete in 45 - 90 minutes.
Remove your meal and enjoy!
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Usage Guidelines
Turn unit power o using the power switch prior to unplugging.
Do not use for any purpose other than what is stated in this manual.
Do not allow children to play or climb on or around the HL400 .
Do not unplug the unit by pulling on the power cord.
Do not use with a damaged power cord or plug
Do not modify the HL400’s power cord plug to t into a non-grounded outlet.
Do not hang on the doors or attempt to lift the HL400 using the doors.
Do not touch a Smart Shelf’s heated surface when loading or unloading a meal.
Keep away from drafts and air vents.
Do not stack units more than two high.
For indoor use only.
We Recommend You Observe the following items:

HotLogic HL400 & HL800 Specications
Width:
Height:
Depth:
Power:
Colors:
Finish:
Shelves:
Weight:
HL400 HL800
11.75” 22.75”
15.00” 15.00”
12.625” 12.625”
110VAC 110VAC
Black / Silver Black / Silver
Stainless Steel, Polycarbonate, HDPE
4 8
24 lbs. 47 lbs.
Cleaning Instructions & Tips
Turn the power o, unplug the unit and allow it to cool to room temperature before cleaning.
Use a soft, damp cloth or paper towel and a mild cleanser (if needed) to clean surfaces.
Do not use bleach, ammonia, or petroleum based cleaners as they may damage the HL400’s polycarbonate
doors or Smart Shelf frame.
Do not spray cleaner directly on surfaces to be cleaned. Spray cleaner into a cloth, then clean the surfaces.
DO NOT submerge in water or wash-down any component of the HL400 .
DO NOT use abrasive or harsh cleaners on the HL400 .
DO NOT use abrasive scrub pads on the HL400 .
WARNING:

Service / Repair Information
Hot Logic Customer Service
Phone: [phone]
email: [e-mail]
web site: www.hot-logic.com
Instructional Videos at: www.youtube.com/myhotlogic
If you are unhappy with your HL400 you can return the unit to us at any time within 60 days of
purchase date for a full refund (shipping & handling costs not included).
Return Policy
Please contact Customer Service Representative to get a Return Material Authorization (RMA)
Hot Logic Customer Service: 616.935.1040
We require that you use the HL400’s original packaging to ensure its safety and integrity during
shipping. We do not cover return shipping costs.
60 day money back guarantee

www.hot-logic.com
1500 South Beechtree St.
Grand Haven, MI 49417
ph. 616.935.1040
A Division of Haven Innovation
Seller warrants to the buyer that the Hot Logic product shall be free from defects in workmanship and materials for a period of one year
from the date of purchase.
Warranty
Buyer’s acceptance of, delivery of, or payment for the Hot Logic product, shall constitute Buyer’s agreement to these warranty terms. Seller
objects to and will not agree to any terms that are additional or dierent from these terms.Terms that are printed on or contained in a
purchase order or other form prepared by Buyer which are additional to, or conict with, or are inconsistent with those herein shall be
considered inapplicable and shall have no force or eect.Warranty.
EXCEPT AS STATED ABOVE, THERE ARE NO EXPRESSED OR IMPLIED WARRANTIES, AND THISWARRANTY IS IN LIEU OF ANY OTHER
WARRANTY, INCLUDING, BUT NOT LIMITEDTO, IMPLIED WARRANTIES OF MERCHANT ABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
SELLER SHALL NOT HAVE ANY TORT LIABILITYTO BUYER ORTO ANY OTHER PERSON WITH RESPECT TO THE HOT LOGIC PRODUCT AND
SHALL NOT BE LIABLE FOR CONSEQUENTIAL, INCIDENTAL, OR PUNITIVE DAMAGES ARISING FROM ANY HOT LOGIC PRODUCT DEFECT OR
THER BREACH.THE REMEDY OF THE BUYER SET FORTH HEREIN IS EXCLUSIVE.
Any improper use of the Hot Logic product, whether intentional or unintentional, operation beyond capacity, substitution of parts, failure or
damage due to misapplication, lack of proper maintenance, abnormal conditions, or alterations, shall void this warranty.
Seller’s sole obligation under this warranty will be limited to service, repair, and/or replacement for a period of one year from the date of
purchase, provided the Seller receives prompt written notice of any defect. For any warranty work, the Seller may elect the repair or
replacement of the Hot Logic product and will be responsible for reasonable freight expense to return, repair, and/or replace the Hot Logic
product deemed to be the result of defect in quality, materials, or workmanship.