HP 3000 Series User manual

HP 3000 and HP 9000 PA-RISC Computer Systems
CE Handbook
Series 9x8LX;RX Family and Model 800 Ex5 Class
Ff/OW HEWLETT
.:~ PACKARD
HP Part No. A2051-90003
Printed in U.S.A. 1993
Edition 1 - E1293
For HP Internal Use Only

Notice
Hewlett-Packard makes no warranty of any kind with regard to this material, including,
but not limited to, the implied warranties
of merchantability and fitness for a particular
purpose. Hewlett-Packard shall
not be liable for errors contained herein or for incidental or
consequential damages in connection with the furnishing, performance, or use of this material.
Hewlett-Packard assumes no responsibility for the use or reliability of its software on
equipment that is not furnished by Hewlett-Packard.
This document contains proprietary information which is protected by copyright. All rights
are reserved. No
part of this document may be photographed, reproduced, or translated to
another language without prior written consent of Hewlett-Packard Company.
The information contained in this document is subject to change without notice.
© Copyright Hewlett-Packard Company, 1993. All rights reserved.

Printing History
New editions are complete revisions of the manual. Update packages, which are issued
between editions, contain additional
and replacement pages to be merged into the manual by
the customer. The dates on the title page change only when a new edition or a new update
is published. No information is incorporated into a reprinting unless it appears as a prior
update; the edition does not change when an update is incorporated.
Many
product updates and fixes do not require manual changes and, conversely, manual
corrections may be done without accompanying product changes. Therefore, do not expect a
one-to-one correspondence between
product updates and manual updates.
First Edition .............................................................. December 1993
List of Effective Pages
The List of Effective Pages gives the date of the current edition and of any pages changed
in updates to that edition. Within the manual, any page changed since the last edition
is indicated by
printing the date the changes were made on the bottom of the page. No
information is
incorporated into a reprinting unless it appears as a prior update.
All ........................................................................ December 1993
iii

Safety and Regulatory Information
For your protection this product has been tested to various national and international
regulations and standards. The scope of this regulatory testing includes electrical/mechanical
safety, radio frequency interference, ergonomics, acoustics,
and hazardous materials. Where
required, approvals
obtained from third-party test agencies are shown on the product label. In
addition, various regulatory bodies require some information under
the following headings.
United Kingdom Telecom Statement (For the United Kingdom Only)
Pursuant to Section 22 of Telecommunications Act of 1984, this product is approved for
indirect connection
to Public Telecommunications systems within the United Kingdom under
the General Approval number NS/G/1234/J/100003.
The following notice is required by the British Approvals Board for Telecoms (BABT). Please
contact your HP Sales Office if there are any questions.
Warning
Interconnection directly, or by way of other apparatus, of ports marked with
"United Kingdom Safety Warning: Refer to users instructions" with ports
marked or not so marked may produce hazardous conditions on the telecom
network. Advice should be obtained from a competent engineer before such a
connection is made.
To prevent an electrical shock to the operator, disconnect this product from the BT network
before
the mains plug is removed. Do not hard-wire the BT network connection.
The United Kingdom Safety Warning applies to all ports.
Battery Notice
This product may contain a sealed Lead-Acid and a Lithium battery. Replace only with
the same type and part number! 'Recycle used batteries or send to the following address for
proper disposal:
Hewlett Packard
Environmental Health and Safety Dept.
8000 Foothills Blvd.
Roseville, CA 95678
iv

Safety Considerations
This product and related documentation must be reviewed for familiarization with safety
markings
and instructions before operation. The following figure shows some of the safety
symbols used
on the product to indicate various safety considerations.
Instruction manual symbol: the product will be marked v.rith this symbol
when
it is necessary for the user to refer to the instruction manual in order to
protect the product against damage.
~
...1-
-
-
Warning
Caution
'
Indicates hazardous voltages.
Indicates
earth (ground) terminal (sometimes used in manual to indicate
circuit common connected to grounded chassis).
The WARNING sign denotes a hazard. It calls attention to a procedure,
practice, of the like, which
if not done correctly or adhered to, could result in
injury. Do not proceed beyond a WARNING sign until the indicated conditions
are fully understood and met.
The CAUTION sign denotes a hazard. It calls attention to an operating
procedure, practice, of the like, which if not done correctly or adhered to,
could damage or destroy part or all of the product. Do not proceed beyond a
CAUTION sign until the indicated conditions are fully understood and met.
v

Preface
This edition of the CE Handbook contains technical information about HP 3000 Series 9x8
Family and HP 9000 Model 800 Ex5 Class Computer Systems.
At the time of publication, this family included the following models:
HP 3000
HP 9000
Series 908LX Model E25 - 2 slot
Series 918LX Model E25 - 4 slot
Series 918RX Model E35 - 2 slot
Series 928LX Model E35 - 4 slot
Series 928RX Model E45 - 2 slot
Series 968LX Model E45 - 4 slot
Series 968RX
Series 978RX
The HP 3000 Series 9x8LX/RX does not include the older HP 3000 systems, Series 948 and
Series 958.
vi

Contents
1. Product Information
General Description . . . . . . . 1-1
Major Assemblies . . . . . . . . 1-4
Multifunction
I/0 Card Connection 1-7
System Operation . . . . 1-9
Introduction . . . . . . . . . 1-9
System Status Displays . . . . 1-9
System Front Panel and Status Displays 1-9
Processor Dependent Code
(PDC) Commands 1-12
Access
Port Commands . 1-16
Normal Power-on Sequence . . . . . 1-17
Removable Media Devices . . . . . . 1-18
DDS Front Panel and Status Display 1-18
Ordering
HP DDS cassettes 1-19
CD-ROM Front Panel and Status Displays 1-21
Quarter-Inch Cartridge (QIC)
Tape Drive Front Panel and Status Displays 1-22
Floppy Disk Drive 1-23
8mm Tape Drive . . . . 1-24
2. Environmental Information
Specifications . . . . . . .
3. Installation and Preventive Maintenance
Introduction . . . . . . . . .
Stand-alone System Installation .
Rack System Installation . .
A-Series Rack Installation
C-Series Rack Installation
Preventive Maintenance . .
HP A3024A 8mm Tape Drive Maintenance
Quarter-inch Cartridge (QIC) Tape Drive Maintenance
Read/Write Head Cleaning Procedure
Capstan Cleaning Procedure
QIC Handling Tips . . . . . . . .
2-1
3-1
3-2
3-2
3-2
3-3
3-3
3-3
3-4
3-4
3-4
3-4
Contents-1

For HP Internal Use Only
4. Configuration
Introduction . . . . . . . . . . . . . . . . . . . . . .
Configuration Rules for HP 9000 Model 800 Ex5 Class Systems
Configuration Rules for HP 3000 Series 9x8 Systems .
Configuration Guidelines . . . . .
Calculating Current Consumption .
Multifunction
I/0 Card Configuration
SCSI Configuration . .
LAN Configuration . . .
SCSI Configuration Rules
HP-IB Configuration Rules
Load Factors . . . . .
HP-IB Cable Length
Console-less Configuration (HP 9000 only)
Memory Subsystem Configuration . . .
Memory Configuration Rules . . . . .
Remote Support Modem Configuration
HP Support Link (HP50759A) . . .
Hayes Smartmodem 2400 . . . . .
Black Box V.32 Plus (Version 2.01.01)
Multitech MT224EH7
HP 37212B ........... .
Modem Cable Pin-out . . . . . ..
Multifunction I/ 0 PCA Modem Line Behavior
CCITT Mode- AP protocol 0
Bell Mode -AP protocol 1 . . . . .
CCITT _BIS Mode - AP protocol 2 .
Modem Settings (HP Predictive Support)
Adding Peripherals to OS Configuration
MPE-iX ........... .
HP-UX ............ .
Determining Hardware Device
Paths
Peripheral Upgrade Configuration Rules
Disk Part Numbers . . . . . . . . .
3.5-inch Hard Disk Drive (A2445A and A3087A) Configuration
3.5-inch Hard Disk Drive (A2958A) Configuration . . . . . .
DDS-Format DAT Drive Configuration- C1503B and C1504B
Options . . . . . . . . . . . . . .
SCSI Address . . . . . . . . . . .
Optional Configuration Jumper Switch
CD-ROM Drive Configuration
Options ............. .
SCSI Address . . . . . . . . . . .
Quarter-inch Cartridge (QIC) Tape Drive Configuration
8mm Tape Drive (A3024A) Configuration
Floppy Disk Drive Configuration
Cabinet Overview . . . . . . . . . . .
Cabinet Configuration Rules . . . . .
I/0 Products Supported in the Cabinets
Special Considerations . . . . . . . .
Contents-2
4-1
4-2
4-2
4-2
4-2
4-4
4-4
4-4
4-7
4-11
4-11
4-11
4-12
4-14
4-15
4-18
4-19
4-20
4-21
4-21
4-23
4-24
4-25
4-25
4-25
4-25
4-26
4-28
4-28
4-28
4-29
4-30
4-31
4-31
4-34
4-38
4-38
4-38
4-40
4-40
4-40
4-41
4-43
4-45
4-45
4-47
4-48
4-50
4-53

For HP Internal Use Only
5. Troubleshooting
Introduction . . . . . . . . . . .
Hard Failures . . . . . . . . . .
Check System Front Panel LEDs
Check I/ 0 Card and Device LEDs
Troubleshooting
the Power System
Troubleshooting System Hardware Faults
Troubleshooting Memory Failures . . . .
Troubleshooting
I/ 0 Failures . . . . . .
Troubleshooting Console Initialization Failures
Boot
and System Initialization Failures
Warnings ............. .
Overtemperature Warning . . . . . .
PowerTrust UPS Online Error Messages
Other Warning Messages . . . . . . .
Troubleshooting HPMCs . . . . . . . .
High Priority Machine Check
(HPMC)
Soft Errors . . . . . .
Diagnostic Tools . . . . .
Online Diagnostics
System Log File Procedure
System Exerciser . . .
Offline Diagnostics
Operating System Problems
Performance Problems .
MPE System Hang .
HP-UX System Hang
Monitor Halts
System Abort
Taking a Memory Dump
Summary
.....
MPE/iX Memory Dump
Step 1: Do a Transfer of Control (TC) .
Step
2: Boot to ISL.
Step 3: Dump the System. . . . .
Step
4: Restart the System.
Step 5: Process the Memory Dump.
Step
6: Call the Response Center ..
HP-UX Automatic Core Dump . . .
What To Do With Core Files ...
Problems With Automatic Memory Dump
Avoiding Problems with Automatic Memory Dump
Running savecore Manually
Calling the Response Center
Error Codes and Messages
PDC Codes ..... .
ISL Boot Codes . . .. .
MPE/iX ISL Boot Codes
HP-UX ISL Boot Codes .
System Initialization Codes
HP- UX OS Display Codes
5-1
5-2
5-3
5-4
5-5
5-7
5-10
5-11
5-12
5-13
5-14
5-14
5-15
5-15
5-16
5-16
5-18
5-18
5-18
5-18
5-19
5-19
5-20
5-20
5-20
5-21
5-21
5-22
5-22
5-22
5-23
5-23
5-24
5-24
5-25
5-25
5-26
5-26
5-27
5-27
5-27
5-28
5-29
5-29
5-30
5-36
5-36
5-37
5-37
5-38
Contents-3

For HP Internal Use Only
SCSI/Console/LAN PCA Access Port Error Codes.
Integrated Access Port Selftest Failure Codes
1viultifunction I/0 Card Status LEDs . .
Troubleshooting SCSI Problems . . . .
3.5-inch Hard Disk Drive Troubleshooting
Drive Status Light
Diagnostic Information
Logs
.... .
Usage Log
... .
Data Error Log . .
Hardware Error Log .
REQUEST SENSE Data Fields
DDS-Format DAT Drive Troubleshooting
Status Lights . . . . . . . . . . . .
DDS-Format DAT Drive
Status Lights .
Solving Media Warning Problems . . . .
Solving High Humidity Problems . . . .
Removing a
Jammed Cassette From a DDS-Format Drive
Diagnostic Information
Logs
.....
Fault Log
Error Rate Log
Tape Log
REQUEST SENSE Data Fields .
CD-ROM Drive Troubleshooting
Drive Status Light . . . . . .
Diagnostic Information . . . .
REQUEST SENSE Data Fields
Quarter-inch Cartridge (QIC) Tape Drive Troubleshooting
QIC Troubleshooting Tools . .
Troubleshooting Sequence . .
8mm Tape Drive Troubleshooting
Clearing a Tape Jam . . . .
Remove
the Top Panel . . .
Remove Tape from
the Tape Path .
Remove the Cartridge . . . . . .
Floppy Disk Drive Troubleshooting . .
Floppy Disk Drive Troubleshooting Tools
Troubleshooting Procedure
Other Considerations . . . . . . . . .
6. Diagnostics and Utilities
Online Diagnostics and Utilities .
Using the Online Diagnostics
Offline Utilities
Support Tape . . . . . . .
Booting Up ...... .
Support Tape Main/Utilities Menus
Contents-4
5-39
5-40
5-43
5-44
5-45
5-46
5-46
5-46
5-46
5-48
5-48
5-49
5-60
5-62
5-62
5-62
5-63
5-63
5-66
5-66
5-66
5-66
5-66
5-66
5-79
5-79
5-79
5-79
5-82
5-82
5-82
5-83
5-83
5-83
5-85
5-86
5-87
5-87
5-88
5-88
6-2
6-3
6-3
6-3
6-3
6-5