Restoring the operating system with HP Recovery Manager ......................................................... 22
5 Setting up and restoring Linux ........................................................................................ 23
HP Linux Support Matrix ......................................................................................................... 23
HP Installer Kit for Linux (HPIKL) ................................................................................................ 24
Setting up Red Hat Enterprise Linux .......................................................................................... 24
HPIKL driver CD ...................................................................................................... 25
Installing with the HP Red Hat Linux driver CD ............................................................ 25
Warranty ............................................................................................................... 25
Setting up SUSE Linux Enterprise Desktop (SLED) ........................................................................ 26
Setting up preloaded SLED ....................................................................................... 26
Installing SLED with the CD Installer Kit ...................................................................... 26
Warranty ............................................................................................................... 26
Restoring SLED (preloaded systems only) .................................................................... 27
Proprietary graphics drivers ..................................................................................................... 27
6 Updating the workstation ............................................................................................... 28
Updating the workstation after first boot .................................................................................... 28
Upgrading the BIOS ............................................................................................................... 28
Determining the current BIOS version ......................................................................... 28
Upgrading BIOS ..................................................................................................... 29
Upgrading device drivers ........................................................................................................ 29
7 Diagnostics and Minor Troubleshooting ........................................................................... 30
Calling technical support ......................................................................................................... 30
Locating ID labels ................................................................................................................... 31
Locating warranty information ................................................................................................. 32
HP troubleshooting resources and tools ..................................................................................... 32
HP Support Assistant ................................................................................................ 32
E-support ................................................................................................................ 32
Troubleshooting a problem ........................................................................ 33
Instant Support and Active Chat ................................................................. 33
Customer Advisories, Customer and Security Bulletins, and Customer Notices .. 33
Product Change Notifications .................................................................... 33
Helpful hints ........................................................................................................... 34
At startup ................................................................................................ 34
During operation ...................................................................................... 34
Customer self-repair .................................................................................. 35
Other troubleshooting options .................................................................... 35
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