HP Compaq nc6220 Manual

Maintenance and Service
Guide
HP Compaq nc6220 and nc6230
Notebook PC
Document Part Number: 371035-001
February 2005
This guide is a troubleshooting reference used for maintaining
and servicing the notebook. It provides comprehensive
information on identifying notebook features, components, and
spare parts; troubleshooting notebook problems; and performing
notebook disassembly procedures.

© Copyright 2005 Hewlett-Packard Development Company, L.P.
Microsoft and Windows are U.S. registered trademarks of Microsoft
Corporation. Intel, Celeron, and Pentium are trademarks or registered
trademarks of Intel Corporation or its subsidiaries in the United States and
other countries. Bluetooth is a trademark owned by its proprietor and used
by Hewlett-Packard Company under license. SD Logo is a trademark of its
proprietor.
The information contained herein is subject to change without notice. The
only warranties for HP products and services are set forth in the express
warranty statements accompanying such products and services. Nothing
herein should be construed as constituting an additional warranty. HP shall
not be liable for technical or editorial errors or omissions contained herein.
Maintenance and Service Guide
HP Compaq nc6220 and nc6230 Notebook PC
First Edition February 2005
Document Part Number: 371035-001

Maintenance and Service Guide iii
Contents
1 Product Description
1.1 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–2
1.2 Resetting the Notebook . . . . . . . . . . . . . . . . . . . . . . . 1–4
1.3 Power Management. . . . . . . . . . . . . . . . . . . . . . . . . . 1–5
1.4 External Components . . . . . . . . . . . . . . . . . . . . . . . . 1–6
1.5 Design Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . 1–22
2 Troubleshooting
2.1 Computer Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–1
2.2 Troubleshooting Flowcharts . . . . . . . . . . . . . . . . . . . 2–5
3 Illustrated Parts Catalog
3.1 Serial Number Location . . . . . . . . . . . . . . . . . . . . . . 3–1
3.2 Notebook Major Components . . . . . . . . . . . . . . . . . . 3–2
3.3 Miscellaneous Plastics Kit . . . . . . . . . . . . . . . . . . . 3–10
3.4 Miscellaneous Cables Kit . . . . . . . . . . . . . . . . . . . . 3–11
3.5 Mass Storage Devices . . . . . . . . . . . . . . . . . . . . . . . 3–12
3.6 Miscellaneous (Not Illustrated). . . . . . . . . . . . . . . . 3–13
3.7 Sequential Part Number Listing . . . . . . . . . . . . . . . 3–15
4 Removal and Replacement Preliminaries
4.1 Tools Required . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–1
4.2 Service Considerations . . . . . . . . . . . . . . . . . . . . . . . 4–2
4.3 Preventing Damage to Removable Drives . . . . . . . . 4–3
4.4 Preventing Electrostatic Damage . . . . . . . . . . . . . . . 4–4
4.5 Packaging and Transporting Precautions . . . . . . . . . 4–5
4.6 Workstation Precautions . . . . . . . . . . . . . . . . . . . . . . 4–6
4.7 Grounding Equipment and Methods . . . . . . . . . . . . . 4–6

iv Maintenance and Service Guide
Contents
5 Removal and Replacement Procedures
5.1 Serial Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–1
5.2 Disassembly Sequence Chart . . . . . . . . . . . . . . . . . . 5–2
5.3 Preparing the Notebook for Disassembly . . . . . . . . . 5–4
5.4 Hard Drive. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–6
5.5 Notebook Feet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–10
5.6 Bluetooth Board . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–11
5.7 MultiBay II Device . . . . . . . . . . . . . . . . . . . . . . . . . 5–12
5.8 External Memory Module . . . . . . . . . . . . . . . . . . . . 5–13
5.9 Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–15
5.10 Switch Cover. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–19
5.11 LED Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–21
5.12 TPM Security Card . . . . . . . . . . . . . . . . . . . . . . . . 5–22
5.13 Fan. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–23
5.14 Heat Sink. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–24
5.15 Processor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–27
5.16 Modem Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–29
5.17 Internal Memory Module . . . . . . . . . . . . . . . . . . . 5–30
5.18 TouchPad. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–32
5.19 Mini PCI Communications Card. . . . . . . . . . . . . . 5–34
5.20 Display Assembly . . . . . . . . . . . . . . . . . . . . . . . . . 5–36
5.21 Top Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–39
5.22 Serial Connector Module . . . . . . . . . . . . . . . . . . . 5–43
5.23 Audio Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–45
5.24 System Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–49
6 Specifications
A Connector Pin Assignments
B Power Cord Set Requirements
C Screw Listing
Index

Maintenance and Service Guide 1–1
1
Product Description
The HP Compaq nc6220 and nc6230 Notebook PCs offer
advanced modularity, Intel® Pentium® M and Celeron® M
processors, and extensive multimedia support.
HP Compaq nc6220 and nc6230 Notebook PCs

1–2 Maintenance and Service Guide
Product Description
1.1 Features
■The following processors are available, varying by
notebook model:
❏Intel Pentium M 770 (2.13-GHz)
❏Intel Pentium M 760 (2.00-GHz)
❏Intel Pentium M 750 (1.86-GHz)
❏Intel Pentium M 740 (1.73-GHz)
❏Intel Pentium M 730 (1.60-GHz)
❏Intel Celeron M 1.50-GHz)
■The following displays are available, varying by
notebook model:
❏14.1-inch, SXGA, TFT (1400 × 1050) with over
16.8 million colors
❏14.1-inch, XGA, TFT (1280 × 800) with over 16.8 million
colors
■The following high-capacity hard drives are available,
varying by notebook model:
❏60-GB (7200-rpm)
❏80-GB, 60-GB, 40-GB (5400-rpm)
■256-MB DDR2 synchronous DRAM (SDRAM) at 400 and
533 MHz, expandable to 2.0 GB
■Microsoft® Windows® XP Home Edition or Windows XP
Professional, varying by notebook model
■Full-size Windows keyboard with embedded numeric keypad
■TouchPad pointing device, including a dedicated vertical
scroll region
■Integrated 10Base-T/100Base-TX Ethernet local area
network (LAN) network interface card (NIC) with RJ-45 jack
■Integrated high-speed 56K modem with RJ-11 jack
■Integrated wireless support for Mini PCI IEEE 802.11a/b/g or
802.11b/g WLAN device

Product Description
Maintenance and Service Guide 1–3
■Support for one Type I or Type II PC Card slot, with support
for both 32-bit (CardBus) and 16-bit PC Cards, varying by
notebook model
■External 65-watt AC adapter with 3-wire power cord, varying
by notebook model
■6-cell Li-Ion battery pack
■Stereo speakers
■Volume up, volume mute, and volume down buttons
■Support for the following optical drives:
❏DVD-ROM Drive
❏DVD+RW/R and CD-RW Combo Drive
❏DVD/CD-RW Combo Drive
■Connectors:
❏Audio-out (headphone)
❏Audio-in (microphone)
❏Universal Serial Bus (USB) v. 2.0 (3 ports)
❏Power
❏External monitor
❏RJ-11 (modem)
❏RJ-45 (network)
❏IEEE 1394
❏Travel battery
❏SD Card slot
❏Smart card reader
❏Infrared
❏Parallel port
❏S-Video-out
❏Docking connector

1–4 Maintenance and Service Guide
Product Description
1.2 Resetting the Notebook
If the notebook you are servicing has an unknown password,
follow these steps to clear the password. These steps also
clear CMOS:
1. Prepare the notebook for disassembly (refer to Section 5.3,
“Preparing the Notebook for Disassembly,” for more
information).
2. Remove the real-time clock (RTC) battery (refer to
Section 5.24, “System Board,” for more information on
removing and replacing the RTC battery).
3. Wait approximately 5 minutes.
4. Replace the RTC battery and reassemble the notebook.
5. Connect AC power to the notebook. Do not reinsert any
battery packs at this time.
6. Turn on the notebook.
All passwords and all CMOS settings have been cleared.

Product Description
Maintenance and Service Guide 1–5
1.3 Power Management
The notebook comes with power management features that
extend battery operating time and conserve power. The
notebook supports the following power management features:
■Standby
■Hibernation
■Setting customization by the user
■Hotkeys for setting the level of performance
■Battery calibration
■Lid switch standby/resume
■Power/standby button
■Advanced Configuration and Power Management (ACPM)
compliance

1–6 Maintenance and Service Guide
Product Description
1.4 External Components
The external components on the front of the notebook are shown
below and described in Table 1-1.
Front Components
Table 1-1
Front Components
Item Component Function
1Wireless light On: an integrated wireless device has been
turned on.
2Power/standby light ■On: Notebook is turned on.
■Blinking: Notebook is in standby.
■Off: Notebook is off.

Product Description
Maintenance and Service Guide 1–7
3Battery light Amber: A battery pack is charging.
Green: A battery pack is close to full charge
capacity.
Blinking amber: A battery pack that is the
only available power source has reached a
low-battery condition. When the battery
reaches a critical low-battery condition, the
battery light begins blinking more quickly.
Off: If the notebook is connected to an
external power source, the light is turned off
when all batteries in the notebook are fully
charged. If the notebook is not connected to
an external power source, the light is turned
off until the battery reaches a low-battery
condition.
4Integrated Drive
Electronics (IDE) drive
light
On: A drive in the hard drive bay or
MultiBay II is being accessed.
5Display release latch Opens the notebook.
6Infrared port Provides wireless communication between
the notebook and an optional
IrDA-compliant device.
7Speakers (2) Produce stereo sound.
Table 1-1
Front Components
(Continued)
Item Component Function

1–8 Maintenance and Service Guide
Product Description
The external components on the right side of the notebook are
shown below and described in Table 1-2.
Right-Side Components

Product Description
Maintenance and Service Guide 1–9
Table 1-2
Right-Side Components
Item Component Function
1Audio-out
(headphone) jack
Produces system sound when connected to
optional powered stereo speakers,
headphones, headset, or television audio.
2Internal microphone Records sound.
3Audio-in
(microphone) jack
Connects an optional microphone.
4USB ports (2) Connects USB 1.1- and 2.0-compliant
devices to the notebook using a standard
USB cable.
5MultiBay II Holds a MultiBay II device.
6Serial port Connects an optional serial device.

1–10 Maintenance and Service Guide
Product Description
The external components on the left side of the notebook are
shown below and described in Table 1-3.
Left-Side Components
Table 1-3
Left-Side Components
Item Component Function
1Security cable slot Attaches an optional security cable to the
notebook.
ÄThe purpose of security solutions is
to act as a deterrent. These solutions
do not prevent the product from
being mishandled or stolen.
2RJ-45 (network) jack Connects a network cable.
3RJ-11 (modem) jack Connects the modem cable.

Product Description
Maintenance and Service Guide 1–11
4Vent Enables airflow to cool internal
components.
ÄTo prevent overheating, do
not obstruct vents. Using the
notebook on a soft surface, such as a
pillow, blanket, rug, or thick clothing,
may block airflow.
5USB port Connects USB 1.1- and 2.0-compliant
devices to the notebook using a standard
USB cable.
6PC Card slot Supports optional Type I or Type II
PC Cards.
7PC Card eject button Ejects an optional PC Card from the
PC Card slot.
8Smart card reader Accepts smart cards.
9SD Card slot Accepts Secure Digital (SD) Memory
Cards.
Table 1-3
Left-Side Components
(Continued)
Item Component Function

1–12 Maintenance and Service Guide
Product Description
The external components on the rear panel of the notebook are
shown below and described in Table 1-4.
Rear Panel Components

Product Description
Maintenance and Service Guide 1–13
Table 1-4
Rear Panel Components
Item Component Function
1External monitor port Connects an optional external monitor or
overhead projector.
2Power connector Connects an AC adapter or an optional
automobile or aircraft adapter.
3S-Video-out jack Is a 7-pin, dual-purpose jack.
It connects an optional S-Video device
such as a television, VCR, camcorder,
overhead projector, or video capture card
by means of an optional, standard (4-pin)
S-Video cable.
The extra 3 pins also enable an optional
S-Video-to-composite adapter to be used
with the notebook.

1–14 Maintenance and Service Guide
Product Description
The standard keyboard components of the notebook are shown
below and described in Table 1-5.
Standard Keyboard Components

Product Description
Maintenance and Service Guide 1–15
Table 1-5
Standard Keyboard Components
Item Component Function
1f1 to f12 keys (12) Execute frequently used system functions
when pressed in combination with the fn
key.
2caps lock key Enables caps lock and turns on the caps
lock light.
3fn key Executes frequently used system
functions when pressed in combination
with a function key or the esc key.
4Windows logo key Displays the Windows Start menu.
5Windows
applications key
Displays a shortcut menu for items
beneath the pointer.
6Arrow keys Moves the cursor around the screen.
7Embedded numeric
keypad
Can be used like the keys on an external
numeric keypad.
8num lock key Enables numeric lock, turns on the
embedded numeric keypad, and turns
on the num lock light.

1–16 Maintenance and Service Guide
Product Description
The notebook top components are shown below and described in
Table 1-6.
Top Components, Part 1