HP Compaq Presario Manual

b
Maintenance and Service
Guide
Compaq Presario V5000 Notebook PC
Document Part Number: 407511-002
June 2006
This guide is a troubleshooting reference used for maintaining
and servicing the computer. It provides comprehensive
information on identifying computer features, components, and
spare parts; troubleshooting computer problems; and performing
computer disassembly procedures.

© Copyright 2006 Hewlett-Packard Development Company, L.P.
Microsoft and Windows are U.S. registered trademarks of Microsoft
Corporation. AMD, Sempron, Turion, and combinations thereof, are
trademarks of Advanced Micro Devices, Inc. Bluetooth is a trademark
owned by its proprietor and used by Hewlett-Packard Company under
license. SD Logo is a trademark of its proprietor.
The information contained herein is subject to change without notice. The
only warranties for HP products and services are set forth in the express
warranty statements accompanying such products and services. Nothing
herein should be construed as constituting an additional warranty. HP shall
not be liable for technical or editorial errors or omissions contained herein.
Maintenance and Service Guide
Compaq Presario V5000 Notebook PC
Second Edition: June 2006
First Edition: January 2006
Document Part Number: 407511-002

Maintenance and Service Guide iii
Contents
1 Product Description
1.1 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–2
1.2 Resetting the Computer. . . . . . . . . . . . . . . . . . . . . . . 1–4
1.3 Power Management. . . . . . . . . . . . . . . . . . . . . . . . . . 1–5
1.4 External Components . . . . . . . . . . . . . . . . . . . . . . . . 1–6
1.5 Design Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . 1–20
2 Troubleshooting
2.1 Computer Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–1
Using Computer Setup . . . . . . . . . . . . . . . . . . . . . . . 2–1
Selecting from the File Menu . . . . . . . . . . . . . . . . . . 2–2
Selecting from the Security Menu . . . . . . . . . . . . . . 2–3
Selecting from the Diagnostics Menu. . . . . . . . . . . . 2–4
Selecting from the System Configuration Menu. . . . 2–5
2.2 Troubleshooting Flowcharts . . . . . . . . . . . . . . . . . . . 2–6

iv Maintenance and Service Guide
Contents
3 Illustrated Parts Catalog
3.1 Serial Number Location . . . . . . . . . . . . . . . . . . . . . . 3–1
3.2 Computer Major Components. . . . . . . . . . . . . . . . . . 3–2
3.3 Display Assembly Subcomponents. . . . . . . . . . . . . 3–12
3.4 Plastics Kit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–14
3.5 Cable Kit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–15
3.6 Mass Storage Devices . . . . . . . . . . . . . . . . . . . . . . . 3–16
3.7 Miscellaneous (Not Illustrated). . . . . . . . . . . . . . . . 3–18
3.8 Sequential Part Number Listing . . . . . . . . . . . . . . . 3–20
4 Removal and Replacement Preliminaries
4.1 Tools Required . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–1
4.2 Service Considerations . . . . . . . . . . . . . . . . . . . . . . . 4–2
Plastic Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–2
Cables and Connectors . . . . . . . . . . . . . . . . . . . . . . . 4–2
4.3 Preventing Damage to Removable Drives . . . . . . . . 4–3
4.4 Preventing Electrostatic Damage . . . . . . . . . . . . . . . 4–4
4.5 Packaging and Transporting Precautions . . . . . . . . . 4–5
4.6 Workstation Precautions . . . . . . . . . . . . . . . . . . . . . . 4–6
4.7 Grounding Equipment and Methods . . . . . . . . . . . . . 4–7

Contents
Maintenance and Service Guide v
5 Removal and Replacement Procedures
5.1 Serial Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–2
5.2 Disassembly Sequence Chart . . . . . . . . . . . . . . . . . . 5–3
5.3 Preparing the Computer for Disassembly . . . . . . . . . 5–5
5.4 Hard Drive. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–7
5.5 Computer Feet. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–11
5.6 Memory Module . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–12
5.7 Mini PCI Communications Module . . . . . . . . . . . . 5–16
5.8 RTC Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–18
5.9 Optical Drive. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–19
5.10 Switch Cover. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–22
5.11 Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–24
5.12 Display Assembly . . . . . . . . . . . . . . . . . . . . . . . . . 5–27
5.13 Base Enclosure . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–41
5.14 Bluetooth Module . . . . . . . . . . . . . . . . . . . . . . . . . 5–46
5.15 System Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–48
5.16 Display Release Button . . . . . . . . . . . . . . . . . . . . . 5–56
5.17 LED Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–60
5.18 Heat Sink. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–62
5.19 Processor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–65
5.20 Fan Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–69
5.21 PC Card Assembly . . . . . . . . . . . . . . . . . . . . . . . . 5–73
5.22 ExpressCard Assembly . . . . . . . . . . . . . . . . . . . . . 5–76

vi Maintenance and Service Guide
Contents
6 Specifications
A Screw Listing
B Software Update and Recovery
C Display Component Recycling
D Connector Pin Assignments
E Power Cord Set Requirements
Index

Maintenance and Service Guide 1–1
1
Product Description
The Compaq Presario V5000 Notebook PC offers advanced
modularity, Mobile AMD Sempron™ and AMD Turion™ 64
Mobile Technology processors, and extensive multimedia
support.
Compaq Presario V5000 Notebook PC

1–2 Maintenance and Service Guide
Product Description
1.1 Features
✎Numerous references are made throughout this Maintenance
and Service Guide to “full-featured” and “defeatured” computer
models. A model is considered to be full-featured if it has 3
Universal Serial Bus ports and the following components:
■PC Card slot
■IEEE 1394 port
■Memory Reader
A model is considered to be defeatured if it has only 2 Universal
Serial Bus ports and none of the components listed above.
■AMD Turion 64 ML-40 (2.2-GHz), ML-37 (2.0-GHz),
ML-34 (1.8-GHz), ML-32 (1.8-GHz) processors, all with
1-GB L2 cache, or Mobile AMD Sempron M3300 (2.0-GHz)
or M3000 (1.8-GHz) processors with 512-MB L2 cache,
varying by computer model
■15.4-inch, WXGA, TFT (1280 × 800) display with antiglare
or BrightView, varying by computer model
■120-, 100-, 80-, 60-, or 40-GB high-capacity hard drive,
varying by computer model
■256-MB DDR1 synchronous DRAM (SDRAM) at 333 MHz,
expandable to 2.0 GB
■Microsoft® Windows® XP Home Edition or Windows XP
Professional, varying by computer model
■Full-size Windows keyboard with embedded numeric keypad

Product Description
Maintenance and Service Guide 1–3
■TouchPad pointing device, including dedicated horizontal
and vertical scroll regions
■Integrated 10Base-T/100Base-TX Ethernet local area
network (LAN) network interface card (NIC) with RJ-45 jack
■Integrated high-speed 56K modem with RJ-11 jack
■Integrated wireless support for Mini PCI IEEE 802.11a/b/g
WLAN device
■Support for one Type I or Type II PC Card slot, with support
for both 32-bit (CardBus) and 16-bit PC Cards
■Support for ExpressCard slot
■External 65-watt AC adapter with 3-wire power cord
■12- or 6-cell Li-Ion battery
■Stereo speakers
■Volume up, volume mute, and volume down buttons
■Support for the following optical drives:
❏DVD±RW and CD-RW Super Multi Double-Layer
Combo Drive
❏DVD±RW and CD-RW Double-Layer Combo Drive
❏DVD/CD-RW Super Multi Double-Layer Combo Drive
with LightScribe and Hitachi LG Data Storage
❏DVD/CD-RW Double-Layer Combo Drive with
LightScribe
❏DVD/CD-RW Combo Drive

1–4 Maintenance and Service Guide
Product Description
■Connectors:
❏Audio-in (microphone)
❏Audio-out (headphone)
❏Memory Reader (select models only)
❏Expansion port 2
❏ExpressCard slot
❏External monitor
❏IEEE 1394 (select models only)
❏PC Card (select models only)
❏Power
❏RJ-11 (modem)
❏RJ-45 (network)
❏S-Video-out
❏Universal Serial Bus (USB) v. 2.0 (2 or 3 ports, varying
by computer model)
1.2 Resetting the Computer
If the computer you are servicing has an unknown password,
follow these steps to clear the password. These steps also
clear CMOS:
1. Prepare the computer for disassembly (refer to Section 5.3,
“Preparing the Computer for Disassembly,” for more
information.)
2. Remove the real-time clock (RTC) battery (refer to Section
5.8, “RTC Battery,” for more information.)

Product Description
Maintenance and Service Guide 1–5
3. Wait approximately 5 minutes.
4. Replace the RTC battery and reassemble the computer.
5. Connect AC power to the computer. Do not reinsert any
batteries at this time.
6. Turn on the computer.
All passwords and CMOS settings have been cleared.
1.3 Power Management
The computer comes with power management features that
extend battery operating time and conserve power. The
computer supports the following power management features:
■Standby
■Hibernation
■Setting customization by the user
■Hotkeys for setting the level of performance
■Battery calibration
■Lid switch standby/resume
■Power button
■Advanced Configuration and Power Management (ACPM)
compliance

1–6 Maintenance and Service Guide
Product Description
1.4 External Components
The external components on the front of the computer are shown
below and described in Table 1-1.
Front Components

Product Description
Maintenance and Service Guide 1–7
Table 1-1
Front Components
Item Component Function
1Powerlight ■On: Computer is turned on.
■Off: Computer is off or in hibernation.
■Blinking: Computer is in standby.
2Batterylight ■On: A battery is charging or is close to
full charge capacity.
■Off: If the computer is plugged into an
external power source, the light is turned
off when all batteries in the computer are
fully charged. If the computer is not
plugged into an external power source,
the light stays off until the battery
reaches a low-battery condition.
■Blinking: A battery that is the only
available power source has reached a
low-battery condition. When the battery
reaches a critical low-battery condition,
the battery light begins blinking quickly.
3 Drive light On or blinking: The internal hard drive or
an optical drive is being accessed.
4 Speakers Produce stereo sound.
5 Display release button Opens the computer.

1–8 Maintenance and Service Guide
Product Description
The external components on the right side of the computer are
shown below and described in Table 1-2.
Right-Side Components
Table 1-2
Right-Side Components
Item Component Function
1Audio-out
(headphone) jack
Connects an optional headphone or
powered stereo speakers. Also connects
the audio function of an audio/video device,
such as a television or VCR.
2 Audio-in (microphone)
jack
Connects an optional stereo microphone.
3 ExpressCard slot Supports an optional ExpressCard.
4 USB port (select
models only)
Connects optional USB devices.
5 Optical drive Supports an optical disc, such as a
CD or DVD.
6 RJ-11 (modem) jack Connects a modem cable (not included).
7 Power connector Connects the AC adapter cable.

Product Description
Maintenance and Service Guide 1–9
The external components on the rear panel of the computer are
shown below and described in Table 1-3.
Rear Panel Components
Table 1-3
Rear Panel Components
Item Component Function
1 Battery bay Holds a battery.
2 Vent Provides airflow to cool internal
components.
ÄTo prevent overheating, do not
obstruct vents. Do not allow a hard
surface, such as a printer, or a soft
surface, such as pillows or thick rugs
or clothing, to block airflow.

1–10 Maintenance and Service Guide
Product Description
The external components on the left side of the computer are
shown below and described in Table 1-4.
Left-Side Components
Table 1-4
Left-Side Components
Item Component Function
1 Security cable slot Attaches an optional security cable to the
computer.
✎The purpose of security solutions is
to act as a deterrent. These solutions
do not prevent the product from
being mishandled or stolen.
2 Monitor port Connects an optional VGA monitor or
projector.
3 S-Video-out jack Connects the video function of an optional
S-Video device, such as a television, VCR,
or video capture card.

Product Description
Maintenance and Service Guide 1–11
4 RJ-45 (network) jack Connects a network cable (not included).
5 Expansion port 2 Connects the computer to an optional
docking device.
✎The computer has only one
expansion port. The term
expansion
port 2
describes the type of
expansion port.
6 USB ports (2) Connect optional USB devices.
7 1394 port (select
models only)
Connects an optional 1394a device such as
a scanner, a digital camera, or a digital
camcorder.
8 Memory Reader light
(select models only)
On: An optional digital card is being
accessed.
9 Memory Reader
(select models only)
Supports the following optional digital
cards: SD (Secure Digital) Memory Card,
SD I/O Card, Memory Stick, Memory Stick
Pro, MultiMediaCard, xD-Picture Card, and
SmartMedia.
10 PC Card slot (select
models only)
Supports an optional Type I or Type II
32-bit (CardBus) or 16-bit PC Card.
11 PC Card eject button
(select models only)
Ejects PC Cards from the PC Card slot.
Table 1-4
Left-Side Components
(Continued)
Item Component Function

1–12 Maintenance and Service Guide
Product Description
The standard keyboard components of the computer are shown
below and described in Table 1-5.
Standard Keyboard Components

Product Description
Maintenance and Service Guide 1–13
Table 1-5
Standard Keyboard Components
Item Component Function
1F1 to F12 keys (12) Perform system and application tasks.
When combined with Fn, function keys
perform additional tasks as hotkeys.
2caps lock key Enables caps lock and turns on the caps
lock light.
3Fn key Combines with other keys to perform
system tasks as hotkeys. For example,
pressing Fn+f7 decreases screen
brightness.
4 Windows logo key Displays the Microsoft Windows Start
menu.
5Windows
applications key
Displays a shortcut menu for items
beneath the pointer.
6 Arrow keys Move the cursor around the screen.
7 Numeric keypad keys
(15)
Can be used like the keys on an external
numeric keypad.
8num lock key Enables numeric lock, turns on the
embedded numeric keypad, and turns
on the num lock light.

1–14 Maintenance and Service Guide
Product Description
The computer top components are shown below and described
in Table 1-6.
Top Components