Help and Support
For detailed information, refer to the user guides on your computer. Click on
the Start button, navigate over and click on Help and Support.
Do’s and Don’ts
Don’t continually charge the laptop battery when not in use. Unplug the
electrical adapter from the wall outlet when the laptop is shut down.
Don’t leave the laptop on/running when not in use for long periods; turn
the laptop off (shutdown) when work is completed to help conserve the
electrical components.
Shut down laptop when leaving the campus –at the end of the day or
when travelling to another campus.
Don’t leave the laptop in direct sunlight or in a dusty location.
Don’t lay your laptop on any cloth material when in use, e.g. bed spread,
duvet, blanket, etc. as the computer will suck in dust and lent into the fan
motor; it is best if you rest the laptop on a solid surface so there is
ventilation on the underside.
Don’t eat or drink when working on the laptop.
Gently clean your laptop monitor with a cloth if dusty; spray class cleaner
on the cloth instead of the monitor to avoid damage to the monitor.
The same goes for cleaning the keyboard; be gentle as the cloth could get
caught on the corner of a key and pull it off.
To avoid possible damage, it is best to put the laptop away in a safe and
protected location when finished working.
It is not recommended to exchange SD cards between personal
computers and the ISB laptop; we had several cases where personal
computers had a virus and all the SD card data was corrupted.
Don’t pile heavy objects on top of your laptop or press down on the
laptop to prevent damage to the monitor. The same applies to packing
your laptop into a backpack with many items.
When carrying the laptop, i.e. from class to class, close the laptop lid to
help prevent dropping the computer.