HP Pavilion N5402L User guide

HP Notebook PC
Startup Guide

2 Startup Guide
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Startup Guide 3
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4 Startup Guide
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support will be available within 30 days of the software being released.

Startup Guide 5
Edition History
Edition 1 .......................................... October 2000
Edition 2 .......................................... January 2001
Edition 3 ........................................... August 2001
This manual is printed on recycled paper.

Startup Guide 7
Contents
Introducing Your Computer.............................................................................................9
Taking Inventory ..........................................................................................................10
To find more information .......................................................................................10
Identifying Parts of the Notebook ................................................................................11
Top and right side view ..........................................................................................11
Front view...............................................................................................................12
Rear and left side view ...........................................................................................13
Bottom view............................................................................................................14
Status lights.............................................................................................................15
Setting Up the Computer..............................................................................................16
To install the battery ...............................................................................................16
To connect AC power.............................................................................................17
To connect a phone line..........................................................................................18
To turn on the computer .........................................................................................19
To set up Windows .................................................................................................19
To register your computer ......................................................................................20
To reset your computer...........................................................................................21
Using Your Computer......................................................................................................23
Operating the Computer ...............................................................................................24
To use the Fn hot keys............................................................................................24
To use the touch pad...............................................................................................24
Working in Comfort with a Notebook PC ...................................................................26
Traveling with Your Computer ......................................................................................29
Managing Power Consumption ....................................................................................30
To use manual power management ........................................................................30
Using Battery Power.....................................................................................................32
To check the battery status .....................................................................................32
To respond to a low-battery warning......................................................................33
Configuring and Expanding Your Computer ...............................................................35
Installing RAM Modules..............................................................................................36
Removing RAM Modules ............................................................................................37
Service and Support .........................................................................................................39
Hewlett-Packard Limited Warranty Statement ............................................................40
Getting Support for Your HP Notebook PC.................................................................42
To use the Reference Guide....................................................................................42

8 Startup Guide
To get help from the HP notebook web site ...........................................................42
To call HP for service and support .........................................................................43
Obtaining Repair Service .............................................................................................46
To receive warranty repair service .........................................................................46
To prepare your computer for shipment.................................................................47
Solving Problems with Your Computer.........................................................................49
Troubleshooting Techniques ........................................................................................50
Display problems....................................................................................................50
Hard disk drive problems .......................................................................................50
Keyboard, touch pad, and mouse problems............................................................51
Performance problems............................................................................................51
Power and battery problems ...................................................................................52
Startup problems.....................................................................................................53
Testing Hardware Operation ........................................................................................54
Recovering and Reinstalling Software.........................................................................56
To recover the factory installation of your hard disk .............................................56
Specifications and Regulatory Information...................................................................59
Hardware and BIOS Specifications..............................................................................60
Safety Information........................................................................................................61
Power cords ............................................................................................................61
Battery safety ..........................................................................................................62
Laser safety.............................................................................................................63
Regulatory Information ................................................................................................64
U.S.A. .....................................................................................................................64
Canada ....................................................................................................................65
European Union ......................................................................................................66
Japan .......................................................................................................................67
Russia......................................................................................................................67
International............................................................................................................67
Index ..................................................................................................................................69

Startup Guide 9
Introducing Your Computer

Introducing Your Computer
Taking Inventory
10 Startup Guide
Taking Inventory
Your HP notebook PC is shipped with these items:
• battery
• AC adapter and power cord
• Quick Start sheet
• HP notebook PC Startup Guide
• Recovery CD (or CDs), used to restore Windows and all software included with your
computer
• Microsoft Windows manual
• telephone cord (if your computer has a built-in modem)
In addition, your HP notebook includes preinstalled software. (The exact software
installed depends on your particular notebook model.)
To find more information
Here are some sources of information about your HP notebook PC.
Source Description
Quick Start sheet This pictorial introduction shows you how to get the computer up and
running quickly.
Reference Guide The Reference Guide is a help file located on your hard drive. It provides
you with detailed information about your notebook PC. Click Start, Help
and Support, HP Library, HP Notebook Reference Guide.
HP Notes This document contains late-breaking information available after the
Reference Guide was completed. Double-click the HP Notes icon on the
desktop (if available), or click Start, Help and Support, HP Library, HP
Notes.
Introductory Microsoft
manual for Windows
This manual contains information about using the standard features of
Microsoft Windows.
Windows Help Click Start, Help and Support.
HP notebook PC web site www.hp.com/notebooks

Introducing Your Computer
Identifying Parts of the Notebook
Startup Guide 11
Identifying Parts of the Notebook
Top and right side view
1 One-Touch buttons 8 CD-ROM, CD-RW, DVD, or CD-RW/DVD
drive
2 Power switch 9 Microphone
3 Status lights (see “Status lights” on page 15) 10 CD-ROM or DVD eject button
4 Pad Lock touch pad on/off button 11 Blue standby button
5 Touch pad (pointing device) 12 Modem port (on selected models)
6 Scroll up/down toggle 13 LAN port (on selected models)
7 Click buttons

Introducing Your Computer
Identifying Parts of the Notebook
12 Startup Guide
Front view
14 Headphone audio jack
15 Status panel mode select button (on selected models)
16 Status panel (on selected models)
17 Multimedia buttons (on selected models) (see
“Multimedia Buttons” in the Reference Guide)
18 Latch (to open computer)

Introducing Your Computer
Identifying Parts of the Notebook
Startup Guide 13
Rear and left side view
19 AC adapter (power) jack 26 Microphone jack
20 PS/2 port (external mouse or keyboard) 27 Kensington lock slot (security connector)
21 Serial port 28 PC card slots
22 Parallel port 29 System-off button (for resetting computer)
23 VGA port (external monitor) 30 PC card eject buttons
24 TV output port 31 Floppy disk drive
25 USB ports

Introducing Your Computer
Identifying Parts of the Notebook
14 Startup Guide
Bottom view
32 Battery
33 Battery latch
34 RAM expansion cover
35 Mini-PCI cover (no user parts inside)

Introducing Your Computer
Identifying Parts of the Notebook
Startup Guide 15
Status lights
1 Power
2 Battery
3 Caps lock (capital letters)
4 Num lock (numeric keypad)
5 Scroll lock
6 Floppy disk drive access
7 Hard disk drive access
8 CD-ROM, CD-RW, DVD, or CD-RW/DVD drive access

Introducing Your Computer
Setting Up the Computer
16 Startup Guide
Setting Up the Computer
To install the battery
Your computer is shipped with the battery installed. If the battery has been removed, you
can install it by inserting it into the battery bay on the bottom of your computer. Insert the
back edge first, as shown, then press down the front edge until the battery latch clicks
shut.
Once you have installed the battery, connect the AC adapter to the computer and recharge
the battery while you work. You can also replace a low battery with a charged one.
WARNING Do not mutilate, puncture, or dispose of batteries in fire. A battery can burst or
explode, releasing hazardous chemicals. A rechargeable battery must be recycled
or disposed of properly.

Introducing Your Computer
Setting Up the Computer
Startup Guide 17
To connect AC power
Plug in the AC adapter, then connect the AC adapter to the rear of the computer. The
battery starts charging.
CAUTION Use only an HP AC adapter intended for this product, either the adapter that came
with the computer or another authorized HP adapter. Using an unauthorized AC
adapter can damage the computer and may void your warranty. Refer to the
warranty statement for your product.

Introducing Your Computer
Setting Up the Computer
18 Startup Guide
To connect a phone line
Selected models of the HP notebook PC include a built-in modem. If you prefer, you can
instead use a PC card modem or an external modem to connect a phone line.
1. Plug one end of the phone line into the modem phone jack on the computer. Be sure it
clicks into place.
2. Plug the other end of the phone line into a telephone jack. (If the phone line does not
fit your telephone jack, you may need to use an adapter.)
CAUTION Your built-in modem may not work with multiple phone lines or a private branch
exchange (PBX). It cannot be connected to a coin-operated telephone, and it does
not work with party lines. Some of these connections may result in excess electrical
voltage and could cause a malfunction in the internal modem. Check your
telephone line type prior to connecting your phone line.

Introducing Your Computer
Setting Up the Computer
Startup Guide 19
To turn on the computer
Press the blue standby button located above the center of the keyboard. Windows starts
automatically. If you are turning on the computer for the first time, go to “To set up
Windows,” below.
The power status light next to the power switch (see “Status lights” on page 15) reports
the following:
• steady green light: computer is on
• steady amber light: computer is in system standby mode
• no light: computer is off or in hibernate mode
See “Managing Power Consumption” on page 30 for additional information about turning
off your computer.
Hint If your computer does not turn on when operating on battery power, the battery may be
out of power. Plug in the AC adapter and press the standby button again.
To set up Windows
Your HP notebook has Microsoft Windows XP preinstalled on the hard disk drive. The
first time you turn on your computer, a Windows Setup program will automatically run
so that you can customize your setup.
Before you begin, connect the AC adapter to your notebook, since your battery may not
be sufficiently charged to complete the Windows setup. Also, be sure to connect the
notebook to a phone line; see “To connect a phone line” on page 18.
1. Press the blue standby button. The Windows Setup program starts automatically.
2. Follow the instructions as they appear on the screen.
During setup, you are prompted to enter a user name and accept the License
Agreement.
You can also register your computer at this time. Follow the instructions on the screen
during setup.
3. If your computer has a modem, check the modem’s country or region settings: click
Start, Control Panel, Printers and Other Hardware, Phone and Modem Options, then
click Edit on the Dialing Rules tab.

Introducing Your Computer
Setting Up the Computer
20 Startup Guide
Note You may be required to enter your Windows ID number. To locate it, look on the
Certificate of Authenticity packaged with the Microsoft Windows manual or look for a
sticker in the battery compartment.
If you have any connection problems with your modem, try redialing. If that doesn’t
work, you can skip registration for now.
If you’re not familiar with Windows XP, click Start, Tour Windows XP, or check the
Windows manual to discover what’s new.
To register your computer
Be sure to register your computer. Registering is free and fast, and it ensures you will
receive quicker, more personalized support. The information you provide during
registration will be used to provide you with better products and services.
You can register while setting up Windows, or later in any of three ways: by modem, by
phone, or by fax. For some countries and models, an HP notebook registration icon is
available on the desktop.
By modem
To register by modem, see that the phone is connected, then follow the onscreen
instructions.
If you choose not to register right away, you can register by modem later by double-
clicking the Registration icon on the desktop (if available). This icon disappears after you
register.
Note If you encounter a busy signal while attempting to register by modem, the registration
client may suspend with an hourglass icon. Click the Back button and dial-out again.
If your computer does not have a built-in modem, you can register after you set up a PC
card modem or an external modem—or you can register by phone or fax.
By phone
You can call your HP Customer Care Center and register by phone. Check “To call HP
for service and support” on page 43 for the phone number.
By fax
If a printer is connected to your computer, you can print a registration form and fax it to
HP. Double-click the HP Notebook Registration icon on the desktop (if available), and
print the registration form. You will find the fax number on the registration form.