HP DL760 - ProLiant - 1 GB RAM User manual

HP ProLiant DL760
Generation 2 Server
User Guide
June 2003 (Second Edition)
Part Number 201264-002
HP CONFIDENTIAL
Writer: Jennifer Hayward File Name: a-frnt.doc
Codename: Pioneer Part Number: 201264-002 Last Saved On: 6/16/03 1:40 PM

© 2002, 2003 Hewlett-Packard Development Group, L.P.
Microsoft®, Windows®, and Windows NT® are US registered trademarks of Microsoft
Corporation.
Intel® is a US registered trademark of Intel Corporation.
UNIX® is a registered trademark of The Open Group.
All other product names may be trademarks of their respective companies.
Hewlett-Packard Company shall not be liable for technical or editorial errors or omissions
contained herein. The information in this document is provided “as is” without warranty of
any kind and is subject to change without notice. The warranties for HP products are set forth
in the express limited warranty statements accompanying such products. Nothing herein
should be construed as constituting an additional warranty.
HP ProLiant DL760 Generation 2 Server User Guide
June 2003 (Second Edition)
Part Number 201264-002
HP CONFIDENTIAL
Writer: Jennifer Hayward File Name: a-frnt.doc
Codename: Pioneer Part Number: 201264-002 Last Saved On: 6/16/03 1:40 PM

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Internal Hot-Plug Drive Bays ................................................................................. 1-13
Contents
About This Guide
Audience Assumptions...................................................................................................... xi
Important Safety Information ............................................................................................ xi
Symbols on Equipment ..................................................................................................... xi
Rack Stability .................................................................................................................. xiii
Symbols in Text............................................................................................................... xiii
Hood Labels and Indicators............................................................................................. xiv
Related Documents............................................................................................................xv
Getting Help .................................................................................................................... xvi
Technical Support ..................................................................................................... xvi
HP Website ............................................................................................................... xvi
Authorized Reseller ................................................................................................. xvii
Optional Installation Service.................................................................................... xvii
Reader’s Comments ...................................................................................................... xviii
Chapter 1
Server Features
HP ProLiant DL760 Generation 2 Servers...................................................................... 1-1
Overview ......................................................................................................................... 1-2
Standard Features ............................................................................................................ 1-7
Processors ................................................................................................................. 1-7
Hot Plug RAID Memory........................................................................................... 1-9
PCI-X Technology.................................................................................................. 1-11
PCI Hot Plug........................................................................................................... 1-12
Network Interface Controller.................................................................................. 1-12
Disk Controller ....................................................................................................... 1-13

Contents
Fixed Internal Media Drive Bays ............................................................................1-13
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Shipping Brackets ...................................................................................................2-10
Video .......................................................................................................................1-14
Redundant Hot-Plug Power Supplies ......................................................................1-14
Redundant Hot-Plug Fans .......................................................................................1-15
Supported Interfaces................................................................................................1-15
Optional Features...........................................................................................................1-16
Supported Operating Systems........................................................................................1-16
Server Configuration and Management Features...........................................................1-17
SmartStart................................................................................................................1-17
ROM-Based Setup Utility .......................................................................................1-18
Remote-Flash Redundant ROM ..............................................................................1-18
Smart Components for Online ROM Flash .............................................................1-19
Advanced Data Guarding ........................................................................................1-19
HP Utilities for Microsoft Windows .......................................................................1-20
HP Utilities for Caldera OpenUNIX 8 or SCO UnixWare 7.1.3.............................1-20
HP Utilities for Linux..............................................................................................1-21
Insight Manager 7....................................................................................................1-21
Integrated Management Log ...................................................................................1-23
Integrated Management Display .............................................................................1-23
Diagnostic Tools ............................................................................................................1-24
Security Features............................................................................................................1-25
Software Security ....................................................................................................1-25
Hardware Security...................................................................................................1-26
Server Registration ........................................................................................................1-27
Routine Maintenance .....................................................................................................1-27
Warranty ........................................................................................................................1-27
Chapter 2
Installing the Server in a Rack
Rack Installation Overview..............................................................................................2-2
Selecting a Site.................................................................................................................2-3
Space and Airflow Requirements..............................................................................2-3
Power Requirements..................................................................................................2-4
Grounding Requirements ..........................................................................................2-7
Temperature Requirements .......................................................................................2-8
Shipping Box Contents ....................................................................................................2-9
Removing the Shipping Safeguards.................................................................................2-9

Contents
Shipping Screws ..................................................................................................... 2-12
Security Screw............................................................................................................... 2-13
Rack Considerations...................................................................................................... 2-14
Rack Stability.......................................................................................................... 2-14
Warnings and Precautions....................................................................................... 2-16
Preparing the Rack for Server Installation .................................................................... 2-17
Measuring with the Rack Template ........................................................................ 2-17
Installing the Slide Bracket Assemblies.................................................................. 2-22
Preparing the Server for Rack Installation .................................................................... 2-23
Lightening the Chassis............................................................................................ 2-24
Attaching the Inner Slide Members ........................................................................ 2-25
Installing the Server in the Rack ................................................................................... 2-26
Chapter 3
Server Access
Server I/O Lid and Modules............................................................................................ 3-2
Accessing the I/O Module ........................................................................................ 3-3
Removing the I/O Module ........................................................................................ 3-4
Removing the Processor and Memory Module......................................................... 3-6
Processor and Memory Module Components........................................................... 3-9
Removing the Media Module ................................................................................. 3-10
Media Module Components.................................................................................... 3-13
Chapter 4
Installing Hardware Options, Server Power Off
Intel Xeon Processor MP................................................................................................. 4-2
Installing a Processor Board............................................................................................ 4-3
External Tape Drive Storage Devices ............................................................................. 4-6
Non-Hot-Plug I/O Expansion.......................................................................................... 4-7
Locating the I/O Expansion Slots ............................................................................. 4-8
Adding Non-Hot-Plug Expansion Boards................................................................. 4-9
Installing the Remote Insight Lights-Out Edition II...................................................... 4-13
Installing the Integrated Array Bypass .......................................................................... 4-18
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Contents
Chapter 5
Installing Hardware Options, Hot-Pluggable
Hot Plug RAID Memory..................................................................................................5-2
Memory Cartridge Overview ....................................................................................5-2
Memory Cartridge Guidelines...................................................................................5-4
Memory Cartridge LED Indicators ...........................................................................5-6
Accessing the DIMMs...............................................................................................5-8
DIMM Overview.....................................................................................................5-10
Installing DIMMs into the Memory Cartridge ........................................................5-13
Hot Plug RAID Memory Operating System Support..............................................5-14
Hot-Replacing Memory...........................................................................................5-15
Hot-Adding Memory...............................................................................................5-17
Hot-Upgrading Memory..........................................................................................5-20
Non-RAID Memory Support .........................................................................................5-23
Installing Hot-Plug Hard Drives ....................................................................................5-24
Hot-Plug SCSI Hard Drive LED Indicators ............................................................5-26
Guidelines for Installing Hot-Plug SCSI Hard Drives ............................................5-28
Installing a Hot-Plug SCSI Hard Disk Drive ..........................................................5-29
Guidelines for Replacing Hot-Plug SCSI Hard Drives ...........................................5-30
Removing a Hot-Plug SCSI Hard Disk Drive.........................................................5-32
Installing a StorageWorks Hot-Plug Tape Drive ...........................................................5-33
Installing a Hot-Plug Power Supply ..............................................................................5-34
Power Supply LED Indicators.................................................................................5-39
PCI Hot Plug I/O Expansion Boards .............................................................................5-40
Locating the I/O Expansion Slots............................................................................5-41
PCI Hot Plug LED Indicators..................................................................................5-43
PCI Hot Plug Operating System Support ................................................................5-45
Adding PCI Hot Plug Expansion Boards ................................................................5-50
Removing or Replacing a PCI Hot Plug Expansion Board.....................................5-55
Replacing Hot-Plug Fans ...............................................................................................5-57
Chapter 6
Cabling the Server
Cable Connectors.............................................................................................................6-2
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Contents
Chapter 7
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Integrated Management Log.......................................................................................... 9-15
Multiple Ways of Viewing the Integrated Management Log ................................. 9-16
Server Power
System Power Overview ................................................................................................. 7-2
Power Supplies ......................................................................................................... 7-3
Power Supply LED Indicators .................................................................................. 7-4
System Interconnect Status Indicators ...................................................................... 7-5
Powering Up the Server................................................................................................... 7-7
Server Power............................................................................................................. 7-7
Power-On Self-Test .................................................................................................. 7-9
Powering Down the Server............................................................................................ 7-13
Chapter 8
Configuring the Server
Setting Up the Base Environment ................................................................................... 8-2
Enhanced Auto-Configuration Process..................................................................... 8-2
Manual Configuration............................................................................................... 8-4
Accessing the System Maintenance Menu................................................................ 8-6
System Maintenance Menu....................................................................................... 8-8
ROM-Based Setup Utility......................................................................................... 8-9
ROM-Based Inspect Utility .................................................................................... 8-10
ROM-Based Diagnostic Utility............................................................................... 8-11
Configuring the Drive Array Controller........................................................................ 8-15
Option ROM Configuration for Arrays .................................................................. 8-17
Array Configuration Utility .................................................................................... 8-20
Array Configuration Replicator Utility................................................................... 8-24
Installing the Operating System .................................................................................... 8-25
Assisted SmartStart Operating System Installation ................................................ 8-25
Installing HP Drivers and Utilities ................................................................................ 8-26
Chapter 9
Software Management
Integrated Management Display...................................................................................... 9-2
Configuring the Integrated Management Display..................................................... 9-2
Customizing Management Display Fields ................................................................ 9-5
Standard Integrated Management Display Fields ..................................................... 9-8
Navigating the Menus............................................................................................. 9-10

Contents
Insight Manager 7 ..........................................................................................................9-20
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System Power LED Indicator................................................................................... D-2
Auxiliary Power LED Indicator ............................................................................... D-3
Survey Utility.................................................................................................................9-21
Array Configuration Utility ...........................................................................................9-22
Step 1—Running ACU as a Local-Only Application .............................................9-22
Step 2—Running ACU as a Service With Remote Accessibility ...........................9-23
Appendix A
Regulatory Compliance Notices
Regulatory Compliance Identification Numbers ............................................................ A-1
Federal Communications Commission Notice ............................................................... A-2
Modifications ........................................................................................................... A-2
Mouse Compliance Statement.................................................................................. A-2
Cables ....................................................................................................................... A-2
Canadian Notice (Avis Canadien) .................................................................................. A-3
European Union Notice ..................................................................................................A-3
Japanese Notice............................................................................................................... A-4
BSMI Notice ................................................................................................................... A-4
Laser Devices.................................................................................................................. A-5
Laser Safety Warnings ............................................................................................. A-5
Compliance with CDRH Regulations ...................................................................... A-5
Compliance with International Regulations .............................................................A-5
Power Cords....................................................................................................................A-6
Battery Replacement Notice ...........................................................................................A-7
Appendix B
Electrostatic Discharge
Grounding Methods ........................................................................................................ B-2
Appendix C
Server Error Messages
POST Error Messages..................................................................................................... C-1
ADU Error Messages...................................................................................................... C-1
Appendix D
LED Indicators and Switches
LED Indicators................................................................................................................ D-1

Contents
System Interconnect LED Indicators ....................................................................... D-4
System Attention LED Indicators............................................................................ D-6
Hot-Plug SCSI Hard Drive LED Indicators............................................................. D-7
Power Supply LED Indicators ................................................................................. D-9
Hot-Plug Fan LED Indicators ................................................................................ D-10
PCI Hot Plug LED Indicators ................................................................................ D-11
Memory Cartridge and DIMM Status LED Indicators .......................................... D-13
Switches........................................................................................................................D-15
I/O Board Configuration Switches......................................................................... D-15
Appendix E
Troubleshooting Information
Server Startup Problems..................................................................................................E-2
Diagnosis Steps ...............................................................................................................E-4
Problems After Initial Boot ...........................................................................................E-17
Remote-Flash Redundant ROM ....................................................................................E-20
Appendix F
Server Specifications
Server Specifications....................................................................................................... F-1
Appendix G
System Battery
Internal Battery............................................................................................................... G-1
Index
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About This Guide
This guide provides step-by-step installation instructions and reference information
for operating, troubleshooting, and upgrading of the ProLiant DL760 G2 server.
Audience Assumptions
This guide is for the person who installs, administers, and troubleshoots servers. HP
assumes you are qualified in the servicing of computer equipment and trained in
recognizing hazards in products with hazardous energy levels.
Important Safety Information
Before installing this product, read the Important Safety Information document
included with the server.
Symbols on Equipment
The following symbols may be placed on equipment to indicate the presence of
potentially hazardous conditions:
WARNING: This symbol, in conjunction with any of the following symbols,
indicates the presence of a potential hazard. The potential for injury exists if
warnings are not observed. Consult your documentation for specific details.
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About This Guide
This symbol indicates the presence of hazardous energy circuits or electric
shock hazards. Refer all servicing to qualified personnel.
WARNING: To reduce the risk of injury from electric shock hazards, do not
open this enclosure. Refer all maintenance, upgrades, and servicing to
qualified personnel.
This symbol indicates the presence of electric shock hazards. The area
contains no user or field serviceable parts. Do not open for any reason.
WARNING: To reduce the risk of injury from electric shock hazards, do not
open this enclosure
This symbol on an RJ-45 receptacle indicates a network interface connection.
WARNING: To reduce the risk of electric shock, fire, or damage to the
equipment, do not plug telephone or telecommunications connectors into this
receptacle.
This symbol indicates the presence of a hot surface or hot component. If this
surface is contacted, the potential for injury exists.
WARNING: To reduce the risk of injury from a hot component, allow the
surface to cool before touching.
These symbols, on power supplies or systems, indicate that the
equipment is supplied by multiple sources of power.
WARNING: To reduce the risk of injury from electric shock,
remove all power cords to completely disconnect power from the
system.
Weight in kg
Weight in lb
This symbol indicates that the component exceeds the recommended
weight for one individual to handle safely.
WARNING: To reduce the risk of personal injury or damage to the
equipment, observe local occupational health and safety requirements
and guidelines for manual material handling.
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About This Guide
Rack Stability
WARNING: To reduce the risk of personal injury or damage to the equipment,
be sure that:
• The leveling jacks are extended to the floor.
• The full weight of the rack rests on the leveling jacks.
• The stabilizing feet are attached to the rack if it is a single-rack installation.
• The racks are coupled together in multiple-rack installations.
• Only one component is extended at a time. A rack may become unstable if
more than one component is extended for any reason.
Symbols in Text
These symbols may be found in the text of this guide. They have the following
meanings.
WARNING: Text set off in this manner indicates that failure to follow directions
in the warning could result in bodily harm or loss of life.
CAUTION: Text set off in this manner indicates that failure to follow directions could
result in damage to equipment or loss of information.
IMPORTANT: Text set off in this manner presents essential information to explain a concept
or complete a task.
NOTE: Text set off in this manner presents additional information to emphasize or supplement
important points of the main text.
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Hood Labels and Indicators
A significant amount of server configuration and options installation information is
provided on the panel labels. As shown in 1, these labels are located on the top of the
unit.
NOTE: These labels do not contain warning and caution information. Refer to this guide or to
the option documentation for the applicable warnings and cautions.
1: Location of labels and indicators
Item Description
1 Back label—PCI Hot Plug, system interconnect, and
I/O configuration
2 Front label—accessing module and memory
information label
3 DIMM status LEDs
4 Attention LEDs and interconnect check light
5 System interconnect LEDs
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About This Guide
Related Documents
For additional information on the topics covered in this guide, refer to the following
documentation:
• Rack Resource Kits are included with the racks and include the following
(depending on rack model):
— Rack Products Documentation CD—Available on the HP website or included
with the Rack Resource Kit.
— 10000 Series Rack Resource Kit—Included with all HP 10000 Series racks.
— 9000 Series Products Audio-Visual (AV) CD Kit—Included with the
Compaq branded 9000 Series Rack Resource Kit.
— The Rack 7000/4000 Series Rack Resource Kit—Included with all Compaq
branded 7000 and 4000 Series racks.
— Rack Builder Online—Available on the HP website. Instructions on how to
access and use this online tool are included in the Rack Resource Kit.
• Documentation included on the Documentation CD:
— Smart Array 5i Controller User Guide
— ROM-Based Setup Utility User Guide
— HP Servers Troubleshooting Guide
— PCI Hot Plug Administration Guide
— Remote Insight Lights-Out Edition II User Guide
• HP ProLiant DL760 G2 Power Calculator—Available on the ActiveAnswers
website at
activeanswers.compaq.com
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About This Guide
Getting Help
If you have a problem and have exhausted the information in this guide, you can get
further information and other help in the following locations.
Technical Support
In North America, call the HP Technical Support Phone Center at 1-800-652-6672.
This service is available 24 hours a day, 7 days a week. For continuous quality
improvement, calls may be recorded or monitored. Outside North America, call the
nearest HP Technical Support Phone Center. Telephone numbers for worldwide
Technical Support Centers are listed on the HP website, www.hp.com.
Be sure to have the following information available before you call HP:
• Technical support registration number (if applicable)
• Product serial number
• Product model name and number
• Applicable error messages
• Add-on boards or hardware
• Third-party hardware or software
• Operating system type and revision level
HP Website
The HP website has information on this product as well as the latest drivers and flash
ROM images. You can access the HP website at www.hp.com.
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About This Guide
Authorized Reseller
For the name of your nearest authorized reseller:
• In the United States, call 1-800-345-1518.
• In Canada, call 1-800-263-5868.
• Elsewhere, see the HP website for locations and telephone numbers.
Optional Installation Service
You may choose to have HP install your system. The installation service can be
purchased as a CarePaq packaged service or as a customized service agreement to
meet your specific requirements. CarePaq services include:
• CarePaq Installation Services for Hardware
• CarePaq Installation and Start-up Services for Microsoft Windows 2000 and
Windows NT
• CarePaq Installation and Start-up Services for Insight Manager 7
Visit the HP website for detailed descriptions of these CarePaq services. This
installation method helps ensure top performance from the start and is especially
valuable for business-critical environments.
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About This Guide
The optional hardware installation service is available in all countries where HP has a
direct or indirect service presence. Service may be ordered from and directly
provided by an HP authorized service reseller or, in the United States only, service
may be ordered by calling 1-800-652-6672. In the United States, HP makes all of the
arrangements to have the system installed by qualified guaranteed service providers.
For U.S. ordering information, refer to
www.compaq.com/services/carepaq/us/install
For worldwide ordering information, refer to
www.compaq.com/services/carepaq/global
Reader’s Comments
HP welcomes your comments on this guide. Please send your comments and
suggestions by e-mail to [email protected].
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1
Server Features
HP ProLiant DL760 Generation 2 Servers
The HP ProLiant DL760 Generation 2 (G2) server, a high-density enterprise-class
and data center server, delivers 8-way scalable performance for 24 x 7 multiserver
rack environments. The ProLiant DL760 G2 server, which is based on HP F8
architecture, delivers this performance through Intel® Xeon processor MP
technology, scalable performance of I/O and memory, and high levels of fault
tolerance and manageability for the data center.
• Performance is maximized with up to eight Intel Xeon processors MP with
Hyper-Threading technology.
• The ProLiant DL760 G2 server is equipped with Hot Plug RAID Memory. This
new technology allows industry-standard DIMMs to be replaced, added, or
upgraded while the server is running.
• Up to 40 GB of Hot Plug RAID Memory using industry-standard PC133
SDRAM DIMMs (32 GB of addressable memory).
• Ten 64-bit PCI-X slots operating at 100 MHz and one 64-bit PCI slot operating at
33 MHz feature PCI Hot Plug capability.
• Drive performance is enhanced with a Smart Array 5i Controller and Ultra3 hard
drives.
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Server Features
Overview
This chapter provides an overview of the HP ProLiant DL760 G2 server features and
briefly describes its maximum performance, high-availability, server management,
and serviceability features.
Key redundancy and hot-plug features create a high-availability environment:
• Hot Plug RAID Memory
• Redundant array of memory with error checking and correcting (ECC) and
multibit error (MBE) correction
• Fault-tolerant integrated Processor Power Module (PPM)
• PCI Hot Plug slots
• Fault-tolerant hot-pluggable power supplies
• Fault-tolerant hot-pluggable fans
• Fault-tolerant network interface controller (NIC) support
• Smart Array 5i Controller
• Disk drive fault tolerance
• Redundant ROM images
• Automatic Server Recovery-2 (ASR-2)
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Server Features
The ProLiant DL760 G2 server also features management and configuration tools
that are the hallmark of ProLiant servers:
• ProLiant Essentials software
• ProLiant Essentials scripting
• ROM-Based Setup Utility (RBSU)
• Preboot eXecution Environment (PXE)
• Remote-Flash Redundant ROM
• Insight Manager 7
• ASR-2
• Integrated Management Log (IML)
• Hot Plug RAID Memory interface—diagnostic LEDs and caution alarm
• System interconnect status indicators
• Survey Utility
• Online ROM Flash
In ProLiant DL760 G2 servers, you can access options and accessories easily through
a sliding I/O lid and three removable modules: the processor and memory module,
the media module, and the I/O module. Refer to Figure 1-1, Figure 1-2, and
Figure 1-3 for identification of these modules and other components.
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