HPE XP P9000 User manual

HPE XP P9000 Remote Web Console
User Guide
Part Number: P01342-002
Published: April 2019
Edition: 14
Abstract
This guide explains how to set up and use the HPE Remote Web Console to manage XP
P9000 disk arrays over a Local Area Network (LAN) connection. Topics include how to obtain
storage system configuration and status information, send user-requested commands to the
storage system, install and launch XP P9000 program products, and troubleshoot storage
system issues. The intended audience is a storage system administrator or Hewlett Packard
Enterprise technical support with independent knowledge of XP P9000 disk arrays.

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Contents
Remote Web Console overview.............................................................9
Manage the storage system..........................................................................................................9
GUI feature highlights................................................................................................................... 9
Emphasis on performance............................................................................................... 10
Wizards and task management........................................................................................10
Reporting..........................................................................................................................10
Help..................................................................................................................................10
Remote Web Console CLI.......................................................................................................... 10
Remote Web Console components............................................................................................ 10
Setting up Remote Web Console.........................................................12
Setup workflow............................................................................................................................12
Cable connection requirements.................................................................................................. 12
Enabling IPv6 communication..........................................................................................12
Configuring IPv6 communication in Windows 7............................................................... 13
Configuring IPv6 communication in Solaris 10.................................................................13
Setting up SSL encryption.......................................................................................................... 13
Flow of SSL communication settings............................................................................... 14
Notes on updating the signed certificate to the SVP........................................................15
Creating a keypair............................................................................................................ 15
Creating a signed and trusted certificate..........................................................................17
Disabling TLSv1.0 and TLSv1.1 communications............................................................19
Enabling TLSv1.0 and TLSv1.1 communications............................................................ 19
Blocking HTTP communication to the storage system.....................................................20
Releasing HTTP communication blocking ...................................................................... 20
Setting up the client computer ................................................................................................... 21
Requirements for client computers.................................................................................. 21
Configuring a Windows 2003/2008 Server.......................................................................25
Setting up TCP/IP for a firewall........................................................................................ 26
Configuring the Web browser...........................................................................................26
Installing the Adobe Flash Player.....................................................................................27
Installing and configuring the JRE....................................................................................27
Changing Java Security Settings..................................................................................... 28
Using the SMI-S function with a Remote Web Console user account........................................ 28
Using the SMI-S function................................................................................................. 28
Uploading a signed certificate to the SMI-S provider....................................................... 29
Returning an SMI-S provider certificate to default........................................................... 30
Uploading an SMI-S provider configuration file................................................................31
Returning an SMI-S provider configuration file to default.................................................32
Installing the report configuration tool......................................................................................... 33
Prerequisites.................................................................................................................... 33
Installation procedure.......................................................................................................33
Using the report configuration tool ............................................................................................. 34
Enabling the compatibility view setting in Internet Explorer 11................................................... 34
Getting started using Remote Web Console...................................... 35
Logging in to Remote Web Console........................................................................................... 35
Initial super-user login...................................................................................................... 35
3

Normal login..................................................................................................................... 35
Changing your password................................................................................................. 36
Adding your SVP to the trusted sites zone—for Windows server.................................... 36
Remote Web Console restrictions...............................................................................................37
General restrictions.......................................................................................................... 37
Web browser restrictions while using Remote Web Console...........................................38
Unsupported actions in Windows version of Remote Web Console................................ 39
Unsupported actions in UNIX version of Remote Web Console...................................... 39
Applying changes made in Remote Web Console...........................................................39
Refreshing data after a Auto LUN or Quick Restore operation........................................ 40
Refreshing data after operations performed with another application..............................40
Refreshing your user view.......................................................................................................... 40
Setting your view back to default................................................................................................ 40
For more information about Remote Web Console.....................................................................41
Setting up and managing user accounts............................................42
Workflow for creating and managing user accounts................................................................... 42
Using an authentication server and authorization server............................................................42
Authentication server protocols........................................................................................43
Authorization server requirements................................................................................... 44
Connecting two authentication servers............................................................................ 44
Connecting authentication and authorization servers...................................................... 45
Naming a user group in Remote Web Console................................................................45
User Groups................................................................................................................................46
Roles................................................................................................................................ 47
Built-in groups, roles, and resource groups..................................................................... 51
Creating a new user group...............................................................................................52
Managing user accounts.............................................................................................................53
Creating user accounts.................................................................................................... 53
Changing user passwords................................................................................................55
Changing user permissions..............................................................................................56
Disabling user accounts................................................................................................... 57
Deleting user accounts.....................................................................................................57
Managing certificates for Hewlett Packard Enterprise Systems Insight Manager.......................58
Required role for single sign-on....................................................................................... 58
Importing a tool definition file into Hewlett Packard Enterprise Systems Insight
Manager........................................................................................................................... 58
Registering the certificates for single sign-on.................................................................. 59
Deleting the certificates for single sign-on....................................................................... 60
Removing a tool definition file from Hewlett Packard Enterprise Systems Insight
Manager........................................................................................................................... 61
Changing the user group configuration.......................................................................................61
Changing a user group name...........................................................................................61
Changing user group permissions................................................................................... 62
Changing resource groups assigned to a user group...................................................... 63
Deleting a user group.......................................................................................................63
Account lock policy..................................................................................................................... 63
Session timeout.......................................................................................................................... 64
Configuring the Remote Web Console environment.........................65
Configuration overview............................................................................................................... 65
Creating a login message........................................................................................................... 65
Setting e-mail notification for SIMs or SNMP traps.....................................................................66
Configuring e-mail notification..........................................................................................67
4

Sending a test e-mail....................................................................................................... 68
Setting time periods.................................................................................................................... 69
Backing up and restoring Remote Web Console configuration files........................................... 71
Prerequisites for backing up and restoring Remote Web Console configuration files......71
Backing up Remote Web Console configuration files...................................................... 72
Restoring Remote Web Console configuration files.........................................................73
Setting and configuring syslog notification for SIMs................................................................... 74
Sending a test syslog..................................................................................................................74
License keys..........................................................................................75
License keys overview................................................................................................................ 75
License key types....................................................................................................................... 75
Using the permanent key............................................................................................................ 76
Using the term key...................................................................................................................... 76
Using the temporary key............................................................................................................. 76
Using the emergency key........................................................................................................... 77
Using the meter key.................................................................................................................... 77
Grace Period status with meter key ........................................................................................... 79
Estimating licensed capacity.......................................................................................................79
Software and licensed capacity........................................................................................79
Calculating licensed capacity for a normal volume.......................................................... 82
Calculating licensed capacity for an external volume...................................................... 83
Calculating pool capacity ................................................................................................ 83
Installing and removing software................................................................................................ 83
Installing software using a license key code.................................................................... 84
Installing software using a license key file....................................................................... 84
When the status is Installed (Disabled)............................................................................84
Enabling or disabling a license.........................................................................................85
Removing software...........................................................................................................85
Insufficient license capacity.........................................................................................................86
Exceeded capacity........................................................................................................... 86
License key expiration................................................................................................................ 86
Expired temporary key..................................................................................................... 87
Expired term key.............................................................................................................. 87
Expired meter key............................................................................................................ 87
Viewing and managing the storage system....................................... 88
Viewing and managing overview.................................................................................................88
Viewing storage system information........................................................................................... 88
Viewing basic information.................................................................................................88
Viewing specific information.............................................................................................89
Viewing other system information.................................................................................... 89
Viewing port locations...................................................................................................... 90
Status icons for certain resources....................................................................................90
Viewing Remote Web Console data using external applications ............................................... 91
Using reports to verify system changes...................................................................................... 91
Viewing a Remote Web Console report...................................................................................... 92
Creating a configuration report.........................................................................................92
Deleting a configuration report......................................................................................... 93
Managing tasks...........................................................................................................................93
Tasks window................................................................................................................... 94
Managing your tasks........................................................................................................ 94
Stalled tasks.....................................................................................................................94
Setting the status refresh interval of the Tasks window................................................... 95
5

Troubleshooting.................................................................................. 103
General troubleshooting............................................................................................................103
Checking alerts......................................................................................................................... 104
Login errors...............................................................................................................................105
Java application errors..............................................................................................................105
No-response errors................................................................................................................... 109
Incorrect display errors..............................................................................................................113
UNIX operation errors............................................................................................................... 115
Other errors...............................................................................................................................116
Clearing Java and Web browser caches...................................................................................118
Firefox Web browser problems on UNIX...................................................................................118
Downloading dump files using the FD Dump tool..................................................................... 118
Saving Java log and trace files..................................................................................................119
Storage configuration reports........................................................... 121
Reports in table view ................................................................................................................121
Disk Adapters report.......................................................................................................121
Host Groups report.........................................................................................................122
Hosts report....................................................................................................................123
Logical Device Expansions report..................................................................................124
Logical Devices report....................................................................................................124
LUNs report....................................................................................................................126
MP Blades report............................................................................................................127
MP Blade Details report................................................................................................. 127
Parity Groups report.......................................................................................................128
Ports report.....................................................................................................................129
Spare Drives report........................................................................................................ 130
SSD Endurance report................................................................................................... 131
Storage System Summary report...................................................................................131
Reports in graphical view .........................................................................................................133
Cache Memories report..................................................................................................133
Channel Adapters report................................................................................................ 134
Physical View report.......................................................................................................135
Report Configuration Tool command reference (raidinf
commands) ......................................................................................... 138
raidinf command list and command description .......................................................................138
raidinf command syntax............................................................................................................ 138
raidinf add report.......................................................................................................................140
raidinf delete report................................................................................................................... 141
raidinf download report............................................................................................................. 142
raidinf get reportinfo.................................................................................................................. 143
SMI-S provider configuration file.......................................................145
User-defined.properties file.......................................................................................................145
File description format....................................................................................................145
File organization format..................................................................................................145
Parameters defined in user configuration files............................................................... 145
Remote Web Console GUI reference (main window) ......................149
6

Remote Web Console main window......................................................................................... 149
Using the main window and wizard................................................................................152
Main window controls.....................................................................................................153
Reset View Settings....................................................................................................... 156
Column Settings window...........................................................................................................157
Storage Systems window..........................................................................................................158
Edit Storage System window.................................................................................................... 162
Confirm window (Edit Storage System) ................................................................................... 163
Edit Information Display Settings window................................................................................. 164
Resource Lock Properties window............................................................................................165
Tasks window............................................................................................................................166
Task Properties window............................................................................................................ 169
Suspend Tasks window.............................................................................................................170
Resume Tasks window............................................................................................................. 171
Delete Tasks window................................................................................................................ 172
Disable Auto Delete window..................................................................................................... 173
Enable Auto Delete window...................................................................................................... 174
Reports window........................................................................................................................ 175
Create Configuration Report window........................................................................................ 176
Delete Reports window............................................................................................................. 177
User Groups window.................................................................................................................178
Window when User Group is selected...................................................................................... 180
Create User window..................................................................................................................183
Confirm window (Create User) .................................................................................................184
Change Password window........................................................................................................185
Confirm window (Change Password) .......................................................................................186
Edit User window...................................................................................................................... 186
Confirm window (Edit User) ..................................................................................................... 187
Add Users window.................................................................................................................... 188
Confirm window (Add Users) ................................................................................................... 191
Remove Users window............................................................................................................. 192
Delete Users window................................................................................................................ 193
Create User Group wizard........................................................................................................ 193
Create User Group window............................................................................................193
Confirm window (Create User Group)............................................................................195
Edit User Group wizard.............................................................................................................197
Edit User Group window................................................................................................ 197
Confirm window (Edit User Group) ................................................................................198
Delete User Groups window..................................................................................................... 199
Edit Resource Group Assignment wizard................................................................................. 199
Edit Resource Group Assignment window.....................................................................200
Confirm window for Edit Resource Group Assignment.................................................. 203
Edit Role Assignment wizard.................................................................................................... 203
Edit Role Assignment window........................................................................................204
Confirm window for Edit Role Assignment..................................................................... 207
Alerts window............................................................................................................................208
Alert Properties window............................................................................................................ 210
Setup Server wizard..................................................................................................................211
Select Authentication Server window.............................................................................212
Disable authentication server setup window ................................................................. 214
LDAP Properties window.......................................................................................................... 215
RADIUS Properties................................................................................................................... 217
Kerberos Properties.................................................................................................................. 220
Setup Server for LDAP............................................................................................................. 222
Setup Server for LDAP window......................................................................................223
Confirm window for LDAP Setup Server........................................................................ 227
Setup Server for RADIUS ........................................................................................................ 229
7

Setup Server RADIUS window.......................................................................................230
Confirm window for RADIUS Setup Server ...................................................................235
Setup Server for Kerberos........................................................................................................ 238
Setup Server Kerberos window......................................................................................239
Confirm window for Kerberos Setup Server ..................................................................243
Edit SIM Syslog Server Settings wizard....................................................................................246
Edit SIM Syslog Server Settings window....................................................................... 246
Confirm window (Edit SIM Syslog Server Settings) ...................................................... 248
Remote Web Console GUI reference (secondary windows) .......... 250
Remote Web Console secondary window................................................................................ 250
Opening Remote Web Console secondary windows..................................................... 252
Remote Web Console secondary windows and Modify mode....................................... 253
About window............................................................................................................................254
License Key window................................................................................................................. 255
License Key list.............................................................................................................. 257
Status and icons.............................................................................................................258
Alerts window............................................................................................................................260
Login Message window.............................................................................................................262
E-mail Information window........................................................................................................263
Report Display dialog box......................................................................................................... 264
Common elements......................................................................................................... 265
Port dialog box............................................................................................................... 266
LUN dialog box...............................................................................................................269
LDEV dialog box............................................................................................................ 270
LDEV Status dialog box................................................................................................. 273
Tool Panel GUI Reference.................................................................. 276
Control Panel............................................................................................................................ 276
Environment Parameter window.................................................................................... 276
Download File window................................................................................................... 277
Restore File window.......................................................................................................277
Download Dump Files window....................................................................................... 278
Update Certificate Files window.....................................................................................279
Update Certificate Files for SMI-S window.....................................................................280
Upload Configuration Files for SMI-S window................................................................281
Websites.............................................................................................. 283
Support and other resources.............................................................284
Accessing Hewlett Packard Enterprise Support....................................................................... 284
Accessing updates....................................................................................................................284
Customer self repair..................................................................................................................285
Remote support........................................................................................................................ 285
Warranty information.................................................................................................................285
Regulatory information..............................................................................................................286
Documentation feedback.......................................................................................................... 286
8

Remote Web Console overview
Hewlett Packard Enterprise Remote Web Console provides a unified GUI for managing and optimizing
the XP P9500 storage system. You can access the system in Remote Web Console from any computer
with a Web browser. Besides the GUI, Remote Web Console provides a CLI to allow scheduling of
storage system events.
Remote Web Console can be set up in either Windows or UNIX environments.
Manage the storage system
With Remote Web Console, you can perform the following tasks:
• Provision storage.
• Set up data replication for restoring lost data.
• View and manage the configuration of the storage system.
• Monitor and tune performance.
• Acquire logs for actions and commands performed on the storage system.
GUI feature highlights
Remote Web Console allows you to set up and manage more than one storage system with a use-case in
mind. Whether creating LDEVs or pools, adding host groups or LUN paths, enabling performance
monitoring, or creating pairs for replication—these and all storage system tasks are made simpler
because the GUI seamlessly crosses the underlying XP P9500 software functionality. The use of wizards
for major use-case tasks makes it possible to complete the set of tasks in one procedural flow, with a
minimum of steps and a minimum of clicks.
The following illustration shows an example of the GUI main window.
Figure 1: Remote Web Console GUI
Remote Web Console overview 9

Emphasis on performance
Operations you perform are executed in the background. This means you can start the next operation
without waiting for the previous one to complete.
Wizards and task management
Wizards are provided for each main task. The wizard guides you through all the subtasks that you
ordinarily perform one at a time. For example, the Create V-VOLs wizard guides you through a series of
screens in which you create the LDEVs for the V-VOLs and add LUN paths by selecting LDEVs, selecting
host groups, and mapping LUNs.
Remote Web Console also provides a window checking on the tasks you have committed to the system.
The Tasks window provides detailed information about each task and shows the priority and status of
each task you are tracking.
Reporting
Remote Web Console provides views of various aspects of your storage system. In addition to these
views, you can generate a report for specific areas of the system. Reports can be generated for a
summary of the system data, ports, Channel Adapters, and disk adapters. A total of 20 configuration
reports can be generated. Reports are formatted in either CSV or HTML. Use these reports to determine
if the storage system configurations have changed properly.
The Report Configuration Tool allows you to create a configuration report by using a command prompt.
You can automate the creation or deletion of configuration reports by writing .bat script files. Use the
Windows Task Scheduler to execute the script files at regular intervals.
Help
Remote Web Console online help provides procedural information for setting up and managing the
storage system. Links to the major storage system tasks, search functions, and glossary are included.
Remote Web Console CLI
The Remote Web Console CLI allows you to perform commands on the storage system using the
command prompt. To use the CLI, you need to install certain files on the Remote Web Console computer.
The CLI can be used to perform only specific operations for specific software. For details on the Remote
Web Console CLI, see the XP P9000 Spreadsheet Guide .
Remote Web Console components
The following figure shows an example of the Remote Web Console computer and SVP configuration.
10 Remote Web Console overview