HTC Universal User manual

HTC confidential
© 2004, HTC Corporation. All rights reserved. TOTAL 111 CONT.ON. 2 PAGE NO. 1
Service Manual
For Universal
HTC Proprietary
Confidential Treatment Requested
Rev. A03
Sep. 2005
HTC Corp.
Engineering Mobility

HTC confidential
© 2004, HTC Corporation. All rights reserved. TOTAL 111 CONT.ON. 3 PAGE NO. 2
TITLE: Service Manual
REV.
NO. DATE CONTENTS DEP. REVISED
APP
´
D
STGE.PER
.
A01 Jul. 25,2005 First Draft Technical
Support
Tracy_Sung
A02 Aug. 4,2005
Add Exploded Diagram,
M/B Pre-assy,
Screws torque value,
RF spec
Technical
Support
Tracy_Sung
A03 Sep. 9,2005 P71: change 64M to
128M.
P72: Add USB>task 32 Technical
Support Tracy_Sung

HTC confidential
© 2004, HTC Corporation. All rights reserved. TOTAL 111 CONT.ON. 4 PAGE NO. 3
Table of contents
1. INTRODUCTION······················································································4
1.1 PRODUCT SPECIFICATION ···························································4
2. EXPLODED DIAGRAM ···········································································10
3. ASSEMBLING AND DISASSEMBLING························································11
3.1 DISASSEMBLING ······································································11
3.2 ASSEMBLING ···········································································30
4. DIAGNOSTICS PROGRAM AND WINCE TEST ITEM ·································45
4.1 TOOLS REQUIRED ····································································45
4.2 HOW TO ENTER DIAGNOSTIC·····················································45
4.3 LIST OF DIAGNOSTICTEST / WIN CE TEST ITEM ························45
4.4
TEST ITEM OPERATION ·····························································46
5. MAIN BATTERY RE-CERTIFY PROCEDURE··············································48
5.1 FLOW CHART ··········································································49
5.2 MEASUREMENT PROCEDURE ····················································49
5.3 BATTERY RUNDOWN TEST ······················································53
6. LEAKAGE CURRENT MEASUREMENT·······················································55
7. COSMETIC INSPECTION CRITERIA ·························································59
7.1 DEFINITION OF COSMETIC STANDARD········································59
7.2 VISUAL INSPECTION REQUIREMENTS ·········································59
7.3 DEFINITON OF INSPECTION DEFECTS AND AREAS ·······················59
7.4 COSMETIC CRITERIA TABLE······················································60
8. OS, GSM ROM IMAGE REFLASH PROCEDURE·····································62
8.1 EXECUTE RUU TO RE-FLASH THE MASTER UNIT ·······················62
8.2 UPLOAD ROM CODE FROM MASTER UNIT TO SD CARD ··················68
8.3 USE PRE-LOADED SD CARD TO RE-FLASH UNIT ·······················74
9. FTA (FAULTY TREE ANALYSIS)·····························································75
10. SPARE PART LIST··············································································81
11PHOTO OF SPARE PART·······································································83
APPENDIX·······························································································88
A. CUSTOMER, RETAILER MISJUDMENT··········································88
B. GENERIC LABELING PLAN ·························································90
C. RF ANTENNA TEST SPECIFICATION ···········································97
D. BOARD LEVEL 2.5 REPAIRS ·····················································97

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1.Introduction
This manual provides the technical information to support the service activities of Universal.
This document contains highly confidential information, so any or all of this document should
not be revealed to any third party.
2.Product Specification
Platform
Data-centric wireless PDA with full voice capability and clamshell form factor with 180-degree
pivot screen.
Microsoft Windows Mobile Pocket PC Phone Edition (Magneto)
Dimension (Typical): 81mm x 127.7mm x 25mm
Weight (Typical): 285g with battery
Processor/Chipset
QCT Platinum + Intel Bulverde 520MHz
Memory
Flash ROM: 128 MB
RAM: 64 MB SDRAM
LCD Module
3.6” 640x480 transflective TFT-LCD with back-light LEDs
65K-color
Sensitive Touch Screen
Support portrait/landscape (touch screen input) and landscape (QWERTY keyboard input) modes

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Dual Mode GSM/WCDMA Function
Internal antenna
Dual-Mode UMTS/GSM
Tri-Band GSM/GPRS (900/1800/1900) + WCDMA (UMTS) (2100MHz)
Audio codec: AMR, EFR, FR, HR
SMS (MO, MT), concatenated SMS (640 Characters)
Supplementary Services
Call holding/ waiting/ forwarding
CLI (Calling Line Identity
Display own number
Multi-party conference call
Phase 2+ unstructured supplementary service data
Network Lock
Network selection
Cell broadcast
GPRS Functionality
GPRS class B
Multi-slot standard class 10
PBCCH
MO/MT SMS over GPRS
USIM
3V of UICC
USIM Application Toolkit
SIM Application Toolkit Release 99
Over the air programming
Stylus
Lock Type Mechanism

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Keyboard/Button/Switch
Built-in 62 keys QWERTY Keyboard (including two soft keys, one start button, one OK button,
one send call key, one end call key, and 56 alphanumeric and symbol keys)
One POWER button
One Backlight button
One Camera shutter
Volume control (up and down)
One 5-way Navigation button – key orientation shall be adjusted after view changed.
Two phone buttons (hinge): SEND & END
RESET switch
Notification
1st lenses - bi-color (green and red) LED for network standby, network message, network status,
notification, and charging status
2nd lenses - bi-color (green and blue) LED for WiFi and bluetooth notification
Notification by Sound, Vibration, and Message on the display
Audio
Dual Receivers
Dual speakers for Hands-Free supported
Built-in Microphone
Full duplex
Audio sampling rate
16-bits with 8KHz, 11KHz, 22KHz, 44.1KHz,
Camera
Main Image Sensor: 1.3 Mega Pixels CMOS
Second Image Sensor: CIF CMOS
Operating above 5 Lux
Flash/Video Light
Portrait mode default (Full screen preview)

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Interface
3V USIM card
One mini-USB connector
SDIO/MMC card slot
3.5 Ø stereo earphone/microphone jack
2 External antenna connectors (WCDMA and GSM/GPRS)
Power
Battery
Removable rechargeable Lithium Polymer battery
(Typical capacity: 1620mAh)
Battery life
Standby time
− GSM: 220~260 hours
− WCDMA190~250 hours
Talk time (Screen off):
− GSM: 5~8 hours
− WCDMA: 2~4 hours
AC Adapter
AC input: 100~240Vac, 50/60Hz
AC input current: 0.2Aac (max).
Output voltage: 5Vdc (typical)
Output current: 1A (typical)
USB charging
Ambient light sensor detecting ambient light for keyboard to save power.
Device-to-Device Connectivity
Infrared IrDA FIR
Bluetooth
Compliant with v1.2
Class 2 transmit power
WiFi 802.11b (manufacture option)
IEEE 802.11b compliant

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WLAN Antenna: internal
11, 5.5, 2 and 1 Mbps per channel, auto fallback for extended range
Encryption: 64-, 128- bit WEP standard data encryption
USB 1.1
SDIO/MMC
Accessories
Standard
AC adapter
USB Sync. Cable
Stereo wired headset - stereo earpiece, mono microphone, Volume Control, and pick up/drop
calls
Standard Battery
User Manual, Quick Start Guide & Software CD
Pouch
Stylus
Option
Car adapter
Battery charger
High Quality Carrying Case
Pocket PC Phone Edition Applications
Microsoft Pocket Outlook: Inbox, Contacts, Calendar, Tasks
Microsoft Windows Media Player
Microsoft Pictures
Microsoft MSN Messenger
Microsoft Pocket Internet Explorer
Pocket Office
Microsoft ActiveSync
Games
Calculator
Voice Notes
Photo Contact ID

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Value Added Applications
Ring tone
SW polyphonic MIDI ring tones
SMF/ SP MIDI
MP3, AAC, ring tone
DirectShow Filter for WMP
Camera / Camcorder
Video Telephony
ZIP
Smart Dialing
Pictures Enhancement
T9 Phone Pad
Wireless Modem
Wireless data manager (UMTS/GSM/GPRS, Bluetooth, 802.11b)
MMS with video clip support
DRM: OMA 1.0 engine
Java virtual machine (J2ME, CLDC 1.1, MIDP 2.0, JTWI)
PDF Viewer
Regulatory
R&TTE
WiFi Certification
BQB (Bluetooth Qualification Body) certification
Microsoft Pocket PC 2004 Logo (NSTL)
USB certification

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2. Exploded Diagram

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11
3. Assembling and Disassembling
3.1 Disassembling
Tools needed for Assembling and
Disassembling the Universal.
1. Anti-static glove
2. Cleaning Tissue
3. T6 screw driver
4. Philip screw driver (PH00 * 40)
5. Tweezers
6. Plastic disassembling tool
Tweezers(Recommended material: Plastic)
Take out the stylus
Unlock battery cover and remove it.
1
2
53 4
6

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Release the battery lock
Remove the battery.
Unfasten 4 screws on housing.

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13
1. Insert the plastic stick in the gap
between the bezel and housing deep
inside.
2. Move the stick carefully around the
device to unlock the hooks.
Follow the indicator to move the stick to
release hooks.
Follow the indicator to move the stick to
release hooks.

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14
Follow the indicator to move the stick to
release hooks.
Remove the housing.
Release the vibrator connector, then
remove the vibrator.

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Release speaker’s connector, then
remove the left speaker.
Peel off the Mylar, release speaker’s
connector, then remove the right
speaker.
Release the flashlight connector, then
remove the flashlight.

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Unfasten 3 screws on antenna.
Remove the antenna.
Remove the main camera.

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Remove 2 conducting tapes and
unfasten 3 screws.
Release cable cover.
Release WiFi antenna.

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Release SD rubber.
Unfasten 3 screws on M/B.
Pull out LCD coaxial cable (Display).

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Pull out LCD coaxial cable (functional).
Disassemble KB board FPC
Release 2 hooks, then take out the M/B.

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Release 5 screws on keypad bezel.
To fold LCD cable slightly and properly
as indicated, then separate it from
keypad bezel.
Note: Don’t fold the LCD cable in the red
area.
Remove FPC KB board.
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