
5. Devices support extended display or duplicated display
P20 and above series, Mate10 and advanced series
Note10, V20 and advanced versions
S8 and advanced series, Note10/Note9
please check with our customer service representative for
the supported brand and model number.
No display after connecting HDMI
cable
1. Not connecting type-c cable for
power supply or insufficient power
supply.
2. Check the setting menu to
whether the signal is set to "HDMI"
or automatic mode.
3. Replug or change another HDMI
cable.
How to set up split screen under
Windows system
Find "Screen Resolution" TAB in
System Settings to set split screen
Type-C is not displayed on the
same screen
1. Confirm that the Type-C interface
of the device is equipped with video
output function.
2. Verify the Type-C source
interface connected to the display.
3. Check whether the signal source
is set to "type-c" mode or automatic
in the Settings menu.
4. Reset or replace the Type-C
cable.