Husqvarna AUTOMOWER EPOS User manual

EN, English
Operator's manual
HUSQVARNA AUTOMOWER®
EPOS
Read the operator's manual carefully and make sure that you
understand the instructions before you use the product.

Contents
1 Introduction
1.1 Support.......................................................3
1.2 System description..................................... 3
1.3 Product description.....................................3
1.4 System overview........................................ 4
1.5 Product overview........................................5
1.6 Symbols on the product..............................6
1.7 Symbols in the EPOS app..........................6
1.8 Symbols in Automower® Connect.............. 7
1.9 Symbols on the battery...............................7
1.10 General safety instructions.......................7
1.11 Overview of the settings structure in
Automower® Connect (1)................................. 8
1.12 Overview of the settings structure in
Automower® Connect (2)................................. 9
1.13 Overview of the settings structure in
Automower® Connect (3) (Bluetooth®
short-range connectivity only)........................ 10
1.14 Menu structure overview in the
EPOS app...................................................... 11
2 Safety
2.1 Safety information.................................... 12
2.2 Safety definitions...................................... 13
2.3 Safety instructions for operation...............13
3 Installation
3.1 Introduction - Installation.......................... 17
3.2 Primary components for installation......... 17
3.3 General preparations................................17
3.4 To examine where to put the
reference station.............................................17
3.5 To examine where to put the
charging station.............................................. 18
3.6 Installation of the product......................... 22
3.7 Automower® Connect...............................31
3.8 Settings in Automower® Connect.............32
4 Operation
4.1 Main switch...............................................40
4.2 Start..........................................................40
4.3 Operating mode - Start.............................40
4.4 Operating mode - Park............................. 41
4.5 To stop the product.................................. 41
4.6 To switch off the product.......................... 41
4.7 To adjust the cutting height with
Automower® Connect.....................................41
4.8 To charge the battery............................... 42
5 Maintenance
5.1 Introduction - maintenance.......................43
5.2 Clean the product..................................... 43
5.3 Replace the blades...................................44
5.4 Battery...................................................... 44
5.5 Winter service...........................................45
6 Troubleshooting
6.1 Introduction - troubleshooting...................46
6.2 Fault messages........................................ 46
6.3 Information messages.............................. 52
6.4 LED indicator lamp on the charging
station.............................................................54
6.5 LED indicator lamp on the product........... 54
6.6 LED indicator lamp on the reference
station.............................................................55
6.7 Symptoms................................................ 56
7 Transportation, storage and disposal
7.1 Transportation.......................................... 59
7.2 Storage.....................................................59
7.3 Disposal....................................................59
8 Technical data
8.1 Technical data.......................................... 60
8.2 Registered trademarks............................. 62
8.3 Open sourse software.............................. 62
9 Warranty
9.1 Warranty terms.........................................63
10 EC Declaration of Conformity
10.1 EC Declaration of Conformity.................64
21460 - 002 - 06.04.2020

1 Introduction
Serial number:
PIN code:
The serial number is on the product rating plate and on the product carton.
1.1 Support
For support about the product, speak to your
Husqvarna servicing dealer.
1.2 System description
The EPOS system contains a robotic lawn
mower, a charging station and a reference
station. The robotic lawn mower and the
reference station receives satellite signals for
positioning. The reference station is stationary
and sends correction data to the robotic lawn
mower to get a accurate position. The work area
for the product is made virtually in an app by
operating the product and add set points to make
a map in an app. Refer to
System overview on
page 4
.
1.3 Product description
Note: Husqvarna regularly updates the
appearance and function of the products. Refer
to Support on page 3 .
The product is a robotic lawn mower. The product
has a battery power source and cuts the grass
automatically. It continuously alternates between
mowing and charging. The movement pattern is
random, which means that the lawn is mowed
evenly and with less wear. The
Virtual boundary
and the Virtual guide controls the movement of
the product within the work area. Sensors in the
product senses when it is approaching the
Virtual
boundary . The front of the product always passes
the Virtual boundary by a specific distance before
the product turns around. When the product hits
an obstacle or approaches the
Virtual boundary
the product selects a new direction.
The operator selects the operation settings in the
Automower® Connect app. The app shows the
selected and possible operation settings, and the
operation mode of the product.
1.3.1 Mowing technique
The product is emission free, easy to use and
saves energy. The frequent cutting technique
improves the grass quality and decreases the
use of fertilizers. Collection of grass is not
necessary.
1.3.2 Find the charging station
The product operates until the battery state of
charge is low, then it starts to go to the charging
station. The product has 3 search methods to find
the charging station. Refer to
To find the charging
station on page 34 .
1.3.3 Connectivity
To communicate and make settings for this
product 2 mobile applications are used. The
EPOS app is used for the installation of the
product and communicates with Bluetooth®. For
operation of the product the Automower®
Connect app is used. Automower® Connect
communicates with Bluetooth® and cellular
connectivity.
1460 - 002 - 06.04.2020 Introduction - 3

1.4 System overview
6
9
5
7
8
3
1
2
2
4
1. Navigation satellites
2. Satellite signals
3. Reference station
4. Correction data
5. Charging station
6. Virtual boundary
7. Stay-out zone
8. Work area
9. Mobile device
4 - Introduction 1460 - 002 - 06.04.2020

1.5 Product overview
14
1
4610 13
9
15
12
5
7
8
23
24 25
23
20
22
21
17
16
19
18
11
27
26
1. Body
2. LED indicator lamp of the product
3. STOP/START button
4. Ultrasonic sensors
5. Front wheels
6. Rear wheels
7. Cutting system
8. Chassis box with electronics, battery and
motors
9. Handle
10. Main switch
11. Rating plate (including product identification
code)
12. Contact strips
13. Charging station
14. LED indicator lamp of the charging station
15. Blade disc
16. Low voltage cable
17. Power supply 1
18. Extra blades
19. Screws for securing the charging station
20. Reference station
21. Arm
1The appearance may differ depending on market
1460 - 002 - 06.04.2020 Introduction - 5

22. Plate for post attachment 2
23. Screws for installation of the reference
station on a post
24. Screw for installation of the reference station
25. Screws for installation of the reference
station on a wall
26. Power supply 3
27. Low voltage cable
1.6 Symbols on the product
These symbols can be found on the product.
Study them carefully.
WARNING: Read the
user instructions before
operating the product.
WARNING: Disable the
product before working on
or lifting the product.
WARNING: Keep a safe
distance from the product
when operating. Keep
your hands and feet away
from the rotating blades.
WARNING: Do not ride
on the product. Never put
your hands or feet close
to or under the product.
Never use a high-pres-
sure washer or even run-
ning water to clean the
product.
Use a detachable power
supply as defined on the
rating label next to the
symbol.
This product conforms to the
applicable EC Directives.
Noise emission to surroundings. The
product’s emissions are set out in
Technical data on page 60
and on the
rating plate.
It is not permitted to dispose this
product as normal household waste.
Ensure that the product is recycled in
accordance with local legal
requirements.
The chassis contains components
which are sensitive to electrostatic
discharge (ESD). The chassis must
also be resealed in a professional
manner. For these reasons the chassis
shall only be opened by authorized
service technicians. A broken seal can
result in the entire or parts of the
warranty no longer being valid.
The low voltage cable must not be
shortened, extended or spliced.
Do not use a trimmer nearby the low
voltage cable. Be careful when
trimming edges where the cables are
placed.
1.7 Symbols in the EPOS app
The battery level symbol
shows the battery state of
charge.
The radio signal symbol
shows the radio signal
strength from the refer-
ence station. The filled
circles shows the strength
of the signal.
The position symbol
shows the level of accu-
rate position of the prod-
uct. All circles must be fil-
led for an automatic oper-
ation of the product.
22 dimensions are included
3The appearance may differ depending on market
6 - Introduction 1460 - 002 - 06.04.2020

1.8 Symbols in Automower® Connect
The schedule menu is used to set
when the product cuts the lawn.
The cutting height menu allows the
operator to set the cutting height of the
product.
The operation menu is used for
manual settings for the operation.
The installation menu is used for
manual settings for the installation.
The accessories menu is used for
settings made for the accessories.
The settings menu is used to set the
general product settings. (Only
available for Bluetooth® short-range
connectivity)
The security menu lets the operator
select between 3 security levels. (Only
available for Bluetooth® short-range
connectivity)
Automower® Connect is where the
operator enables and disables the
Automower® Connect module on the
product. (Only available for Bluetooth®
short-range connectivity)
1.9 Symbols on the battery
Read the user instructions.
Do not discard the battery into fire and
do not expose the battery to a heat
source.
Do not immerse the battery into water.
1.10 General safety instructions
The following system is used in the Operator’s
Manual to make it easier to use:
• Text written in
italics is a text that is in the
Automower® Connect app, or is a reference
to another section in the Operator’s manual.
• Text written in bold is one of the buttons on
the product.
• Text written in
UPPERCASE and italics refer
to the different operating modes available in
the product.
1460 - 002 - 06.04.2020 Introduction - 7

1.11 Overview of the settings structure in Automower® Connect (1)
Operation
Cutting time
Low High
Intensity
Weather timer
Spiral cutting
Cutting height
ECO mode
Medium
Low High
Medium
Very low Very high
Schedule
Edit
Overview Schedule settings
Change current
Schedule settings
Add new
Schedule settings
8 - Introduction 1460 - 002 - 06.04.2020

1.12 Overview of the settings structure in Automower® Connect (2)
Installation
Find
charging station
Drive
past wire
Reversing
distance
Exit anglesCorridor widthLawn coverage
Charging
station signal Follow
boundary wire
Follow guide
1/2/3
GPS assisted
navigation (default)
Area 1/2/3/4/5
How often
Boundary corridor Guide
1/2/3 corridor
Sector 1 Sector 2
Exit angle
(Min)
ProportionExit angle
(Max)
Exit angle
(Min)
ProportionExit angle
(Max)
Accessories
UltrasonicMower house
Headlights
1460 - 002 - 06.04.2020 Introduction - 9

1.13 Overview of the settings structure in Automower® Connect (3) (Bluetooth®
short-range connectivity only)
General
Security
Create new
loop signal
New loop signal GeoFenceChange PIN code Theft protection
Time
lock
Require
PIN code
Alarm STOP button
pressed
Carried
away
Time & date Reset to factory settings
Mower time Mower date Time & date
from phone
Initiate
new pairing
Automower® Connect
Connected
/Not connected
Remove mower
from paired accounts
Signal strength
/No signal
10 - Introduction 1460 - 002 - 06.04.2020

1.14 Menu structure overview in the EPOS app
Site Settings
+ Load site Disconnect
Site 1
Site 2
...
Work area Stay-out zone Virtual guide Create new site
Dashboard
Appdrive
Charging station
1460 - 002 - 06.04.2020 Introduction - 11

2 Safety
2.1 Safety information
2.1.1 IMPORTANT. READ CAREFULLY
BEFORE USE. KEEP FOR FUTURE
REFERENCE
The operator is responsible for accidents or hazards occurring to
other people or property.
This appliance is not intended for use by persons (including
children) with reduced physical, sensory or mental capabilities (that
could affect a safe handling of the product), or lack of experience
and knowledge, unless they have been given supervision or
instruction concerning use of the appliance by a person
responsible for their safety.
This appliance can be used by children aged from 8 years and
above and persons with reduced physical, sensory or mental
capabilities or lack of experience and knowledge if they have been
given supervision or instruction concerning use of the appliance in
a safe way and understand the hazards involved. Local regulations
may restrict the age of the operator. Cleaning and maintenance
shall not be made by children without supervision.
Never connect the power supply to an outlet if the plug or cord is
damaged. Worn or damaged cord increase the risk of electric
shock.
Only charge the battery in the included charging station. Incorrect
use may result in electric shock, overheating or leaking of
corrosive liquid from the battery. In the event of leakage of
electrolyte, flush with water/neutralizing agent. Seek medical help if
it comes in contact with the eyes.
Use only original batteries recommended by the manufacturer.
Product safety cannot be guaranteed with other than original
batteries. Do not use non-rechargeable batteries.
12 - Safety 1460 - 002 - 06.04.2020

The appliance must be disconnected from the supply mains when
removing the battery.
WARNING: The product
can be dangerous if used
incorrectly.
WARNING: Do not use
the product when
persons, especially
children, or animals are
in the work area.
WARNING: Keep your
hands and feet away
from the rotating blades.
Never put your hands or
feet close to or under the
product when the motor
is running.
WARNING: In the event
of an injury or accident
seek medical help.
2.2 Safety definitions
Warnings, cautions and notes are used to point
out specially important parts of the manual.
WARNING: Used if there is a risk of
injury or death for the operator or
bystanders if the instructions in the
manual are not obeyed.
CAUTION: Used if there is a risk of
damage to the product, other materials
or the adjacent area if the instructions
in the manual are not obeyed.
Note: Used to give more information that is
necessary in a given situation.
2.3 Safety instructions for operation
2.3.1 Use
• The product may only be used with the
equipment recommended by the
manufacturer. All other types of use are
incorrect. The manufacturer’s instructions
with regard to operation/maintenance must
be followed precisely.
• The product may only be operated,
maintained and repaired by persons that are
fully conversant with its special
characteristics and safety regulations.
Please read the Operator’s Manual carefully
and make sure you understand the
instructions before using the product.
• It is not permitted to modify the original
design of the product. All modifications are
made at your own risk.
• To prevent damage to the product and
accidents to vehicles and persons, do not
install a work area across a public path.
• Warning signs shall be placed around the
work area of the product if it is used in public
areas. The signs shall have the following
text: Warning! Automatic lawn mower! Keep
away from the machine! Supervise children!
1460 - 002 - 06.04.2020 Safety - 13

Warning!
Automatic lawnmower!
Keep away from the machine!
Supervise children!
Warning!
Automatic lawnmower!
Keep away from the machine!
Supervise children!
• Use the Park function or switch off the
product when persons, especially children or
animals, are in the work area. Refer to
To
switch off the product on page 41 . It is
recommended to program the product for
use during hours when the area is free from
activity, e.g. at night. Consider that certain
species, e.g. hedgehogs, are active at night.
They can potentially be harmed by the
product. Refer to
Schedule on page 32 .
• Check that there are no foreign objects such
as stones, branches, tools or toys on the
lawn. If the blades hit foreign objects the
blades can be damaged. Always switch off
the product before clearing a blockage.
Inspect the product for damage before
staring the product again. Refer to
To switch
off the product on page 41 .
• If the product starts to vibrate abnormally.
Always switch off the product and inspect for
damage before staring the product again.
Refer
To switch off the product on page 41 .
• Switch on the product according to the
instructions. When the product is switched
on; make sure to keep your hands and feet
away from the rotating blades. Never put
your hands and feet under the product.
• Never touch moving hazardous parts, such
as the blade disc, before it has come to a
complete stop.
• Never lift up the product or carry it around
when it is switched on.
• The product must never be allowed to
collide with persons or other living creatures.
If a person or other living creature comes in
the way of the product, it shall be stopped
immediately. Refer to
To stop the product on
page 41 .
• Do not put anything on top of the product or
its charging station.
• Do not allow the product to be used with a
defective guard, blade disc or body. Neither
should it be used with defective blades,
screws, nuts or cables. Never connect a
damaged cable, or touch a damaged cable
before it is disconnected from the supply.
• Do not use the product if the STOP button
does not work.
• Always switch off the product when it is not
in use. The product can only start when the
correct PIN code has been entered.
• The product must never be used at the
same time as a sprinkler. Use the
Schedule
function so the product and sprinkler never
run simultaneously. Refer to Schedule on
page 32
.
• Husqvarna does not guarantee full
compatibility between the product and other
types of wireless systems such as remote
controls, radio transmitters, hearing loops,
underground electric animal fencing or
similar.
• The built-in alarm is very loud. Be careful,
especially if the product is handled indoors.
• Operation and storage temperature is 0-50
°C / 32-122 °F. Temperature range for
charging is 0-45 °C / 32-113 °F. Too high
temperatures might cause damage to the
product.
14 - Safety 1460 - 002 - 06.04.2020

2.3.2 Battery safety
WARNING: Lithium-ion batteries can
explode or cause fire if disassembled,
short-circuited, exposed to water, fire,
or high temperatures. Handle carefully,
do not dismantle, open the battery or
use any type of electrical/mechanical
abuse. Avoid storage in direct sunlight.
For more information about the battery, refer to
Technical data on page 60
2.3.3 How to lift and move the product
To safely move the product from or in the work
area the product can be lifted or operated with
appDrive. Refer to How to lift the product on page
15 and To operate the product with appDrive on
page 28
.
WARNING: The product must be
switched off before lifting it. The
product is disabled when the Main
switch is in position
0 .
CAUTION: Do not lift the product when
it is parked in the charging station. It
can damage the charging station
and/or the product. Push STOP and
pull the product out of the charging
station before lifting it.
2.3.3.1 How to lift the product
1. Push the STOP button to stop the product.
2. Set the main switch in position 0 .
3. Carry the product by the handle with the
blade disc away from the body.
2.3.4 Maintenance
WARNING: When the product is
turned upside down the main switch
must always be in the 0 position.
The main switch should be set in the
0
position before all work on the chassis
of the product, such as cleaning or
replacing the blades.
CAUTION: Never use a high-pressure
washer or even running water to clean
the product, charging station and
reference station. Never use solvents
for cleaning.
CAUTION: Use the plug to disconnect
the charging station before any
cleaning or maintenance of the
charging station.
Inspect the product each week and replace any
damaged or worn parts. Refer to Maintenance on
page 43
.
1460 - 002 - 06.04.2020 Safety - 15

2.3.5 In the event of a thunderstorm
To decrease the risk of damage to electrical
components in the product and the charging
station, we recommend that the power supplies
to the charging station and reference station are
disconnected if there is a risk of a thunderstorm.
Connect the power supplies again when there is
no a risk of thunderstorm.
16 - Safety 1460 - 002 - 06.04.2020

3 Installation
3.1 Introduction - Installation
WARNING: Read and understand the
safety chapter before you install the
product.
CAUTION: Use original spare parts
and installation material.
Note: Refer to www.husqvarna.com for more
information about installation.
3.2 Primary components for installation
The installation includes the components that
follow:
• Robotic lawn mower, that cuts the lawn
automatically.
• Charging station, that charges the product.
• Power supply, which is connected to the
charging station and a 100-240V power
outlet.
• Reference station, that receives satellite
signals and sends correction data to the
robotic lawn mower.
• Power supply, which is connected to the
reference station and a 100-240V power
outlet.
• Mobile device with the EPOS app for
installation of the product.
• Mobile device with the Automower® Connect
app to do settings for the product.
3.3 General preparations
CAUTION: Water filled holes in the
lawn can cause damage to the
product.
CAUTION: Read the installation
chapter before you start the
installation.
• Make a blueprint of the work area and
include all obstacles. This makes it easier to
examine where to put the charging station,
the
Virtual boundary and the Virtual guide .
• Make a mark on the blueprint where to put
the charging station, reference station,
Stay-
out zones and Virtual guide .
• Fill in holes in the lawn.
• Cut the grass before you install the product.
Make sure that the grass is maximum 10
cm / 4 in.
Note: The first weeks after installation the sound
level when cutting the grass can be higher than
usual. The sound level will decrease when the
product has operated for some time.
3.4 To examine where to put the
reference station
CAUTION: If there is a lightening rod
near by, do not install the reference
station higher than the lightening rod.
• Install the reference station in a high open
position with free view to the sky to receive
sufficient satellite signals. Install the
reference station at minimum 1.5 m / 5 ft.
height. Recommended height is 2.5 m / 8 ft.
Note: On the northern hemisphere there are
more satellites in a southerly direction.
• Install the reference station on a post or a
wall. It is recommended to install the
reference station on a post that is attached
on a roof top or similar. The post must be
3.5-5.5 cm / 1.4-2.2 in. in diameter to fit the
attachments on the reference station.
Note: If the reference station is installed on a
wall the top of the reference station must be
above the wall. There must be no metal in
the wall.
• Install the reference station on a fixed object
that does not move or rotate.
1460 - 002 - 06.04.2020 Installation - 17

CAUTION: Do not install the
reference station on a flagpole.
Movements of the reference
station will affect the correction
data sent to the product with the
accurate position.
• Example A shows the best installation of the
reference station. It is installed high with free
view to the sky.
• Example B shows a good installation of the
reference station. It is installed at a distance
to buildings and trees and have free of view
to the sky in more than 120°.
• Example C shows a bad installation of the
reference station. It is installed too near
trees and buildings with limited view to the
sky.
>120°
A
B
C
• Install the reference station minimum 1.5 m /
4.9 ft. from large objects that can block the
signals from the reference station.
Recommended distance is 3 m / 10 ft.
• Install the reference station where the radio
signal reaches all parts of the work area.
• It is recommended to have free line of sight
between product and reference station for
optimal performance.
• The maximum distance between the
reference station and the product is 250 m /
820 ft. when free line of view. Objects
between the reference station and product
decreases the distance.
• Install the reference station within reach of a
power outlet.
Note: The low-voltage cable is 20 m / 65 ft.
3.5 To examine where to put the
charging station
Note: Do not install a mower house that will
cause a blockage to the GPS signals.
• Put the charging station in free line of view
with the reference station.
• Put the charging station in an open position
with free view to the sky.
• Keep a minimum 3 m / 10 ft. of free space in
front of the charging station. Refer to
To
examine where to install the Virtual guide on
page 22
.
• Keep a minimum of 1.5 m / 5 ft. of free
space to the right and left of the center of
the charging station.
• Put the charging station near a power outlet.
• Put the charging station on a level surface.
• The baseplate of the charging station must
not be bent.
max. 5 cm / 2"
max. 5 cm / 2"
18 - Installation 1460 - 002 - 06.04.2020

• Put the charging station in the work area
along the Virtual boundary.
• Put the charging station in the lower section
of the work area.
• Minimum distance to a work area behind the
charging station (A) is 3 m / 10 ft.
A
3.5.1 To examine where to put the power
supply
WARNING: Do not cut or extend the
low-voltage cable. There is a risk of
electrical shock.
CAUTION: Make sure that the blades
on the product do not cut the low-
voltage cable.
CAUTION: Do not put the low-voltage
cable in a coil or below the charging
station plate. The coil causes
interference with the signal from the
charging station.
• Put the power supply in an area with a roof
and protection from the sun and rain.
• Put the power supply in an area with good
airflow.
• Use a residual-current device (RCD) when
you connect the power supply to the power
outlet.
Low-voltage cables of different lengths are
available as accessories.
3.5.2 To examine where to put the Virtual
boundary
CAUTION: If the work area is adjacent
to water bodies, slopes, precipices or a
public road, the Virtual boundary must
have a protective wall. The wall must
be minimum 15 cm / 6 in. in height.
CAUTION: Do not let the product
operate on gravel.
CAUTION: Do not make sharp bends
when you install the Virtual boundary .
135º
135º 90º
CAUTION: For careful operation
without noise, isolate all obstacles
such as trees, roots and stones.
Note: Make a blueprint of the work area before
you install the
Virtual boundary and Virtual guide .
• The product must receive sufficient satellite
signals in the complete work area.
1460 - 002 - 06.04.2020 Installation - 19

• Operate the product remotely around the
boundary of the work area. Put set points on
the map in the app. Put 2 set points for a
straight line and a number of set points for
smooth curves.
• The position of the set point is approximately
in the center of the blade disc.
B
A
C
• Keep a distance of 10 cm / 4 in. between the
front and side of the product and obstacles
that are more than 5 cm / 2 in. high. when
you add a set point.
A
A
>5 cm / 2”
• Keep a distance of 5 cm / 2 in. between the
front and side of the product and obstacles
that are 1-5 cm / 0.4-2 in. high when you
add a set point.
1 - 5 cm / 0.4 - 2”
B
B
• Put the product to straddle the edge
between the lawn and the stone path when
you add a set point if it is less than 1 cm /
0.4 in. high.
20 - Installation 1460 - 002 - 06.04.2020