Husqvarna Platinum 3000 User manual

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Owner’s manual
Innovations in Quilting

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IMPORTANT SAFETY INSTRUCTIONS
When using an electrical appliance, basic safety precautions should always be followed, including the
following:
Read all instructions before using this household sewing machine.
DANGER – To reduce the risk of electric shock:
• A sewing machine should never be left unattended when plugged in. Always unplug this sew-
ing machine from the electric outlet immediately after using and before cleaning.
WARNING – To reduce the risk of burns, re, electric shock, or injury to person:
• This sewing machine is not intended for use by persons (including children) with reduced
physical, sensory or mental capabilities, or lack of experience and knowledge, unless they
have been given supervision or instruction concerning use of the sewing machine by a person
responsible for their safety.
• Children should be supervised to ensure that they do not play with the sewing machine.
• Use this sewing machine only for its intended use as described in this manual. Use only
attachments or accessories recommended by the manufacturer.
• Never operate this sewing machine if it has a damaged cord or plug, if it is not working prop-
erly, if it has been dropped or damaged, or dropped into water. Return the sewing machine to
the nearest authorized dealer for examination, repair, electrical or mechanical adjustment.
• Never operate the sewing machine with any air openings blocked. Keep ventilation openings of
the sewing machine free from the accumulation of lint, dust, and loose cloth.
• Keep ngers away from all moving parts. Special care is required around the sewing machine
needle.
• Always use the proper needle plate. The wrong plate can cause the needle to break.
• Do not use bent needles.
• Do not pull or push fabric while stitching. It may deect the needle causing it to break.
• Switch the sewing machine off when making any adjustment in the needle area, such as
threading needle, changing needle, or changing presser foot, etc.
• Always unplug sewing machine from the electrical outlet when removing covers, lubricating, or
when making any other user servicing adjustments mentioned in the instruction manual.
• Never drop or insert any object into any opening.
• Do not use outdoors.
• Do not operate where aerosol (spray) products are being used or where oxygen is being
administered.
• Do not unplug by pulling on cord. To unplug, grasp the plug, not the cord.
•
SERVICING OF QUILTING MACHINE PRODUCTS
Servicing of this sewing machine product requires extreme care and knowledge of the system, and
should be done only by qualied service personnel. Please contact your authorized dealer for service.
SAVE THESE INSTRUCTIONS

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Congratulations!
Congratulations on purchasing your new HUSQVARNA VIKING® Platinum™ 3000 long arm quilting
machine.
As a quilting enthusiast, you have acquired one of the most complete and comprehensive long-
arm quilting machines. It will empower you to take your craft to the next level and transform all your
creative ideas into reality though the myriad features of the HUSQVARNA VIKING® Platinum™ 3000.
Before you start, please spend some time reading this owner’s manual. You will soon discover how to
maximize the use of your machine. Our authorized HUSQVARNA VIKING® dealers will of course also
be pleased to advise you at any time.
Your HUSQVARNA VIKING® Platinum™ 3000 long arm quilting machine will denitely enable you to
experience a totally new dimension of quilting.

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Machine Overview.......................................................................................... 6
Machine Assembly......................................................................................... 7
Attaching Handle Bars.......................................................................... 8
Attaching LCD Screen.......................................................................... 8
Connecting Cable Wires....................................................................... 9
Attaching Thread Stand........................................................................ 10
Getting Started - Touch Screen Overview...................................................... 11
Home Menu................................................................................................... 12
Stitch Modes......................................................................................... 12
Lights Menu................................................................................................... 15
File Menu....................................................................................................... 15
Calculator............................................................................................. 15
Advanced............................................................................................. 15
Save Settings....................................................................................... 16
Diagnostics.................................................................................................... 16
Sewing Parameters........................................................................................ 18
Measure................................................................................................. ........ 19
Automated Quilter.......................................................................................... 19
TABLE OF CONTENTS

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Updating Platinum™3000.............................................................................. 20
Machine Operations...................................................................................... 21
Cleaning & Oiling ................................................................................. 22
Bobbin Winder & Bobbins..................................................................... 22
Threading the Machine......................................................................... 26
Changing the Needle............................................................................ 27
Calibrating the Screen.......................................................................... 28
Tips & Troubleshooting.................................................................................. 29
Warranty........................................................................................................ 33
IMPORTANT SAFETY INSTRUCTIONS

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Components
1. Needle area
2. Handle bar and screen plug in
3. LED light panel
4. Left handlebar controls
5. LCD touch-screen
6. Thread stand
7. Bobbin winder
8. Hand wheel
9. Power supply
10. Thread guide
11. Right handlebar controls
12. Tension release lever
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MACHINE OVERVIEW

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Unpacking the Machine
1. With 2 people place the box on a steady, at
surface. Lift the machine out of the box and remove the
outer packaging.
2. Remove all other packing material and accessories.
Note: Install encoders prior to placing machine onto the frame
carriage (g. 1). Once encoders are installed lift machine onto
the frame carriage.
Attaching the Encoders to iQuilt™ Frame
With your machine nd the two encoders. Each encoder
includes a screw and a spacer (g. 2).
1. Insert bolt into encoder, slide on the spacer.
2. Attach encoder into the pre-drilled hole in the middle of the
lower carriage wheel bar (g. 3)
3. When attaching encoder to carriage ensure that the spring
action tab is pulled back so that it is in line with the encoder
arm. (g. 4), tighten bolt to secure encoder to carriage.
4. Place upper carriage on top of lower carriage.
5. On second encoder insert bolt into encoder, slide on the
spacer. Attach encoder into the pre-drilled hole in the
middle of the left side upper carriage.
6. Attach upper encoder in the same manner as attaching the
lower carriage encoder.
Placing Machine onto Carriage
1. Place non-skid mat onto upper carriage.
2. With two people lift machine and place onto upper
carriage (g. 1).
3. Center machine onto upper carriage.
Fig. 1
Fig. 2
Fig. 3
Fig. 4
Fig. 5
MACHINE ASSEMBLY

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Attaching Handle Bars
CAUTION - Unplug the PlatinumTM 3000 from the electrical outlet. All power to the
machine must be turned off when installing the front handle bars. Failure to do so can result
in damage to the machine.
1. On the front of your machine there are four screws that the handlebar will attach to (g. 6).
2. To install handle bars lineup the holes on the handlebar bracket with the pre-drilled holes on the
front of the machine. Begin to thread a single screw into one of the holes until it catches, hand
tighten screw to secure (g. 7). Insert and hand tighten the remaining three screws. Using a
phillips head screw driver tighten handles securely to machine.
Attaching LCD Touch Screen
The Display Screen is your access to running and controlling the functions of your PlatinumTM 3000.
The touch screen connects to the bracket on top of the handle bar.
1. Attach the display screen (g. 8) to the top center brackets on the handle bars (g. 9).
2. Remove the two screws on the handle bar bracket to attach the
display screen.
3. Mount the screen brackets to outside of the machine upper
brackets (g. 10).
4. Secure the screen with the two screws.
5. Adjust display screen to your visual preference (g. 11).
6. Remove protective lm over screen.
Fig. 6
Handle bars
Fig. 7
Fig. 8
Fig. 9 Fig. 10 Fig. 11

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Connecting Cable Wires
Attaching Screen Display Cables
1. Plug the USB end of cable into the port on the bottom of the screen display (g. 12).
2. Route the other end of the cable wire under the handlebar and connect by lining up the
connector with the port located at the side of machine (g. 13).
.
Attaching Handle Bar Cables
1. Route the handle bar cable and connect by lining up the connector
with the port located at the side of machine (g. 14).
Attaching the Cable Cover
1. Locate cable cover (g. 15).
2. Run the cable wires into lower channel of cover (g. 16).
3. Carefully tilt the cover into place, ensuring wires remain in the channel and secure with screws
provided (g. 17).
Fig. 12 Fig. 13
Fig. 14
Fig. 15 Fig. 16 Fig. 17

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Attaching Thread Stand
Your PlatinumTM 3000 comes equipped with a 4 spool thread stand. The thread stand can be used
to hold additional thread such as; bobbin thread, so you can wind bobbins at the same time you are
quilting. It is recommend that the thread stand telescoping pole be extended fully in order for the
thread to ow evenly and smoothly.
1. Locate the 2 screws on the machine next to the cable cover. Loosen screws, but do NOT
remove, so that thread stand can slide over screws (g. 18).
2. Slide thread stand over the screws and tighten screws to hold stand in place.
3. Place the telescoping thread tree into the hole in the center of the thread stand. Use the supplied
screw and washer to secure the thread tree to the underside of the thread stand.
4. Extend the telescoping thread tree to its highest position (g. 19)
Connect to Power Supply
1. Plug in the power cable to the power outlet located at the back of the machine (g. 20).
2. Plug in the encoder cables into the identied “encoder” ports located at the back of the machine
(g. 21).
Thread Stand Fig. 18 Fig. 19
Fig. 20 Fig. 21

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Touch Screen Overview
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7” LCD Touch Screen
1. Home
2. Lights
3. File Menu
4. Sewing Parameters
5. Ruler Menu
6. Automated Quilter (this feature needs to be purchased)
7. Needle Up/Down
8. Right Handle Bar Control
9. Left Handle Bar Control
10. Stitch Modes
11. Stitch Counter
12. Timer
13. Speed
14. Stitches Per Inch/Stitch Length (Metric Mode)
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GETTING STARTED

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The PlatinumTM 3000 has six menu buttons located at the top of the screen. These buttons will
navigate you quickly through the menu screens.
Home Menu
Home is the start window for all of the quilting machine stitch modes.
Stitch Mode
There are 5 stitch mode options; Regulated, Idle, Baste, Manual, Ruler.
When you press the start/stop icon or press the start/stop button on your
handles this is the stitch mode your machine will stitch in.
Easily change the stitch mode by selecting the icon for desired
stitch mode.
Regulated Stitch Mode
In regulated mode the encoders detect the movement and send a
signal to the motor to move the needle up and down.
The quilting machine will automatically speed up or slow down
based on the movement. When you come to a stop the motor comes
to a stop and will wait for you to start to move again.
If you wait past a set amount of time, the machine will turn the stitch
mode off. Press and release the start/stop on the
handles or touch the start/stop icon to begin sewing again.
Idle Stitch Mode
Idle stitch mode is another stitch regulated mode that will adjust the
speed of stitching with the movement of the machine. In idle stitch
mode, when you stop moving the machine the needle will continue
to move up and down. The machine will continue to stitch in the place
where it was stopped, press the start/stop button on the handles or
touch the start/stop icon on the screen to stop the needle. When in
the Idle mode, you can also set the speed at which the needle moves
when you are not moving the machine.
NAVIGATING THE PlatinumTM 3000

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Baste Stitch Mode
The Baste Stitch allows you to baste the quilt top. Many quilters will
baste the top and sides as they start a new quilt. This helps to hold the
layers together and stabilize the quilt. The basting stitch is easily
removed when the quilt is completed.
Stitches per inch can be adjusted in baste mode within a range of 1 to 3.
Manual Stitch Mode
When in Manual mode, the needle moves at a constant speed, based
on where you have set your speed. The needle will begin to move as
soon as you press the start on your handle or touch the start icon on
the screen. The needle will not stop until you press the stop on the
handle or touch the stop icon on the screen. You will have the best
results with this stitch mode if you move the machine at a consistent
speed.
Ruler Mode
Ruler mode works the same as regulated mode, but gives a longer
time without moving the machine before it turns the stitch mode off.
This gives you time to move or reposition your ruler without the stitch
mode turning off.
Stitches Per Inch
When stitches per inch is activated, you can use this icon to adjust the
number of stitches per inch. The range is 1 to 22. Press the +/- symbols
to selected desired stitch number.
Note: in baste mode the stitches per inches range is 1 to 3.
Speed
The speed can be adjusted between 5% and 100% when using the
Manual Stitch Mode. Adjusts are made in increments of 5 each time the
+/- icon is pressed. In Idle Mode speed can be adjusted between 5% and
30%. In some stitch modes the speed cannot be set and the icon will be
grayed out.

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Timer
The timer indicates the running time of the machine. You can reset
the timer at the beginning of each project or at the end of each sewing
session. Press the reset button to bring the counter back to zero.
Stitches
The Stitch Counter counts the number of stitches. Press the reset button
to bring the counter back to zero.
Needle Position
The needle up/down icon indicates the position of the needle when the
start/stop button is pressed to stop the machine.
Handle Bar Controls
All of the functions listed below can be controlled on the screen or on the
handle bars.
Left - Start Stop
Press to start the machine and press again to stop the machine.
Left - Tie-off
Makes a tie off stitch. The number of tie-off stitches can be adjusted in
the Sewing Parameters Menu.
Right - Full Stitch
Moves the needle one full rotation.
This function should be used to pull up your bobbin thread at the
beginning and at the end of every pattern.
Right - Start Stop
Press to start the machine and press again to stop the machine.

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Lights Menu
Adjusts the brightness of the LED and black lights on your machine.
Use the slider bar to adjust the brightness.
File Menu
Calculator
Works like a regular calculator. Use for design repeats or any other application that requires
a calculation.
Advanced
Time Out
This will adjust how long the machine will wait for you to move before it turns the
motor off. The range is 5 to 120 seconds and adjust when you touch the + or - icons.
System Information
Displays what software version you are using.
Update Software
When you have new software loaded onto your USB stick you can use this feature to update your
system. Frequently check www.husqvarnaviking.com for software or machine updates. Detailed
instructions will be provided when updates are posted.

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System Log
Records any error messages. It is recommended that this feature be used only with a service
technician.
Maintenance
Indicates when you should oil your machine and change the needle.
Touch the reset button after you have oiled the machine to start the
time over. See users guide page 22 for oiling machine.
Display Pointer
To display an arrow on the screen for the pointer check the box.
To turn off the arrow mode click to remove the check mark.
Robot Interface Demo
To turn on the demo mode for the automation click on the Robot Interface
Demo, when you see a check the demo has been activated.
Once checked toggle to the Quilt Sew CleverTM II screen and you can see
the features of the Quilt Sew CleverTM II. This is a demo version only.
Full version is available through purchase, contact your authorized dealer for more information.
Metric
Select the Metric function to change the Stitches Per Inch to Stitch Length
on the stitch mode screens. This function will also change the ruler mode
from imperial measurements to metric measurements. To change back
toggle the Metric button off.
Save Settings
The system will auto save every 5 minutes automatically after the machine
boots. If you want your setting to be saved (stitches, run time, etc), go into
the le folder and touch “save settings” before powering off.

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Diagnostics
CAUTION! The following function are for
Use with a Service Technician
The Diagnostics screen allows you to check some of the electronics
and functions to ensure they are working.
Needle Sensor
When you press the needle up button or needle down button the needle
sensor detects the proper position for stopping in right location.
Motor Encoder
When you touch this button it displays a number as you turn the hand
wheel on the back of the machine. This number will change, providing
information to a service technician.
Motor Settings
When you touch this button it brings up a key pad so that a password can
be entered to make changes to the Motor settings. This will be under the
direction of a service technician .
Temperature
Indicates the temperature of the motor.
Top Encoder
When you touch this button, it changes to green and shows you where
the encoder is positioned. When you move your machine front to back the
number should change. The changing number indicates that the machine
is getting the signal from the encoder.
Bottom Encoder
When you touch this button, it changes to green and shows you where
the encoder is positioned. When you move the machine left to right the
number should change. The changing number indicates that the machine
is getting the signal from the encoder.

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Handle Bar Buttons
This section will indicate if the buttons on the handle bars are working.
Needle Up/Down
Indicates if the needle up and the needle down are working. When you
touch the up arrow the needle will rotate up. When you touch the down
arrow the needle will rotate to the down position.
Sewing Parameters
Stop Mode
There are 3 options; Needle Position, Quick and Tie-Off for how the machine can stop when you
press the stop button on the handle bars or the stop icon on the screen.
Needle Position
When this button is selected, the machine will position the needle up or down depending on which
icon you have selected on the Home screen
Quick
When this button is selected, the machine will stop and the needle will stay where it was located
when you pressed the stop on the handlebar or the stop icon on the screen.
Tie Off
When this button is selected, it will do a tie off stitch, then position the needle up or down
depending on which needle position you have selected on the Home screen.

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Tie-Off Setting
You can adjust how many tie-off stitches your machine is going to stitch when you
press the tie-off button on the handles or on the home screen. Press the +/-
button to select the number of desired tie-off stitches. The range of tie off stitches
is from 3 to 10. If you have selected the tie-off in the stop mode, then your
machine will do a tie-off every time you press the stop button on the handle or
touch the stop icon on the screen.
Measure Menu
Move your machine to where you want to start the measuring. Touch set start. This button will now
change to stop. Move your machine to the nish point of what you want to measure and touch stop.
Your distance will be displayed. To display the measurements in metric change the settings in the
File Menu - Advanced.
Quilt SewCleverTM II
If you have checked the Robot Demo Interface in the File Menu, this will toggle to the Quilt
SewCleverTM demo screen only. If you have purchased and installed the optional Quilt Sew Clever
automation system, this will toggle to the active Quilt SewCleverTM II screen.
To access the Quilt SewCleverTM II mode on your machine you will need to purchase the
Quilt SewCleverTM II. This will include the motor box, belts and cables to automate your PlatinumTM
3000 machine. The Quilt SewCleverTM II automates your machine, allowing you to load a quilting
pattern and your machine will automatically stitch it out. Contact your local dealer for details.

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When an update is available for the Platinum™ 3000 you will be given in-
structions at that time. The update and directions would be posted on the
www.husqvarnaviking.com website. Once you have the update on your
computer, you can transfer the les that are needed to a USB stick. Refer
to your computers user guide for information on transferring les.
1. Transfer the required les to your USB stick.
2. Place the USB stick into the USB port on your 7” Display screen
(g. 22).
3. On your screen you need to touch the le menu icon.
4. Touch the Advanced button.
5. Touch the Update Software button. Your system will now search the
USB stick and update your software for operation of the machine. Be
patient while the machine is working.
Note: If the le is not found you will get an error. Check your USB
stick on your computer to ensure you have the le correctly
transferred.
6. After your software updates, the machine will restart. Once the display
screen restarts, you may use your machine.
7. Remove the USB stick.
Fig. 22
USB Port
UPDATING THE PlatinumTM 3000