HydroCheck HC6000 Service manual

Questions or Comments Contact Us At:
www.hydrocheckproducts.com or [e-mail] or 877-225-2124
900-002 Rev I (Front)
Installation Instructions
Overview
The installation of the HC6000 Hi-Lo Pump Switch is simple and straightforward, but there are TWO VERY
IMPORTANT things to remember for the HC6000 to give you years of trouble free, worry free, service.
1. The “piggyback plug” attached to the mechanical float switch cannot be used with the HC6000. It
must be disconnected and remain disconnected. Just let it lay on the floor after the HC6000 is installed.
2. If your sump pump has internal float switch wiring, i.e., doesn’t have a “piggyback plug,” then you MUST
secure the float up as if the pit were full so that its internal switch is always closed and the pump enabled.
Step-by-Step Installation
How the Sensor Works:
The sensor detects the presence of water by using a continuity circuit, which, when the tip of the sensor is in
water, allows a small voltage to flow from the sensor, through the water, to ground. When no water is present, the
circuit is broken and no voltage flows. Normally, the pump provides the ground needed for the continuity circuit,
but occasionally it won’t.
When this happens, it is necessary to provide a ground for the sensor to work. This can be done with a length of
wire (14 AWG) having a couple of inches of insulation stripped off at both ends. Secure one end of the wire
around a water pipe or electrical conduit. Place the other end into the pit far enough down so that the end of the
wire is below the sensor. Note that placing the sensor in a cup of water will not trigger the pump
to come on because there is no ground reference to complete the continuity circuit.
Step 3
Secure the sensors to the discharge pipe or a piece of ½”
PVC pipe. Place one sensor at the level where you want the
pump to turn on and the other where you want the pump to
turn off. Important Note: This installation arrangement
will not work in pits that receive water from a water
softener or have high mineral content because this
makes the water too conductive for the sensors. Visit
our website www.washerwatcher.com for recommended
installation for these applications.
Step 2
Unplug the “piggyback plug” from the 120VAC
outlet and set aside. The HC6000 replaces
the float switch, so the “piggyback plug” won’t
be needed any more.
Step 4
Plug the control module into the 120VAC
outlet. The LED will illuminate RED and
the buzzer will beep 3 times indicating
the HC6000 is ready to go. RED
indicates the output is off. A steady
GREEN means both sensors are
detecting water and the output is turned
on. A flashing GREEN indicates the
output is on and only one sensor is
detecting water. Note that the HC6000
is not rated for outdoor use.
“Piggyback plug”
from float switch.
Plug from sump
pump plugs into back
of “piggyback plug.”
Step 5
Plug the sump motor into the control
module. Note that the HC6000’s output is
rated for a maximum of 120 VAC, ¾
HP/13.8 Amps (standard for most sump
pumps).
Step 1
Unplug sump pump
from back of “piggyback
plug
.
”
Ste
p 6
Important! Test your installation before leaving it
for unattended operation. Make sure the pump turns
on when the water level reaches the top sensor, and that
the pump turns off when the water drops below the lower
sensor. Note that because of the way the sensor works,
placing it in a cup of water will not trigger the pump to
come on, See How the Sensor Works below.
®

Questions or Comments Contact Us At:
www.hydrocheckproducts.com or [e-mail] or 877-225-2124
900-002 Rev H (Back)
HC6000 Hi-Lo Pump Switch Troubleshooting Chart
The Model HC6000 Utility Pump Switch has a number of built in alarms that warn of problems with the pump or discharge plumbing. The
available alarms are described in the table below. To disable the alarms perform the following steps:
1. Unplug pump from control module.
2. Lift upper sensor out of water.
3. Unplug control module from 120 VAC outlet. Wait 10 seconds.
4. Plug control module back into outlet and wait for unit to beep.
5. Unplug control module from 120 VAC outlet. Wait 10 seconds.
6. Plug control module back into outlet and wait for unit to beep.
7. Plug pump back into control module
8. Place sensor back into water
Alarm/Indicator/Problem
Description
Possible Causes
2 Beeps Can't turn pump on 1. Pump not plugged in
2. Float piggy-back plug not disconnected
3. Float switch not secured in "on" position (internally wired float
switch)
3 Beeps High Level Alarm 1. Pump can't keep up with water coming in
2. Discharge plumbing blocked
3. Debris on sensor
Steady Slow Beep
*
Motor current above normal 1. Pump motor beginning to fail. Replace pump and/or perform
Master Reset as described below.
Steady Fast Beep
*
Motor current too high 1. Pump motor failure imminent. Replace pump and/or perform
Master Reset as described below.
Steady Red LED Pump off, no water detected by
either sensor
1. Normal Operation
Flashing Red LED Pump off, water detected by lower
sensor
1. Normal Operation
Steady Green LED Pump on, water detected by both
sensors
1. Normal Operation
Slow Flashing Green LED Pump on, water below upper
sensor, and above lower sensor
1. Normal Operation
Pump doesn’t turn on Both sensors in water but the
pump doesn’t start. LED is steady
Red and switch isn’t beeping
1. Sensors aren’t getting a good ground from pump. Install
ground wire as described in “How Sensor Works” on front of
sheet
Pump turns off too soon Pump starts okay, but shuts off
after a couple of seconds
1. Sensors aren’t getting a good ground from pump. Install
ground wire as described in “How Sensor Works” on front of
sheet
*Master Reset Procedure:
1. Unplug the pump from the HC6000
2. Unplug the HC6000 from the 120 VAC outlet
3. Wait 5 seconds then plug the HC6000 back into the 120 VAC outlet
4. Wait for the HC6000 to beep 3 times and the light on the front of unit to turn on, then plug the pump back in.
Model HC6000 Hi-Lo Pump Switch Limited Lifetime Warranty
STAK Enterprises Inc. warrants the Model HC6000 Hi-Lo Pump Switch to be free from defects in materials and workmanship for its normal,
useful life, from the date of purchase. STAK Enterprises Inc. makes no other express warranty for this device. No agent, representative, dealer,
or employee of STAK Enterprises Inc. has the authority to increase or alter the obligations or limitations of the warranty. The company's
obligation of this warranty shall be limited to the repair or replacement of any part of the HC6000 which is found to be defective in materials or
workmanship under normal use and service during the duration of product use by original product owner commencing with the date of purchase.
Owner must pay all shipping charges necessary to replace product covered by this warranty. This warranty shall not apply to acts of God, nor
shall it apply to products which, in the sole judgment of STAK Enterprises, Inc. have been subject to negligence, abuse, accident, tampering,
alteration, misapplication, or improper installation. Units in need of repair should be returned, shipping prepaid, to
Customer Service Department
STAK Enterprises, Inc.
2413 West Algonquin Road
#309
Algonquin, IL 60102
THE DURATION OF ANY EXPRESS OR IMPLIED WARRANTY, INCLUDING THAT OF MERCHANTABILITY OR FITNESS FOR ANY
PARTICULAR PURPOSES, SHALL BE LIMITED TO THE NORMAL, USEFUL LIFE OF THE PRODUCT, COMMENCING WITH THE DATE OF
PURCHASE. IN NO CASE SHALL THE COMPANY BE LIABLE FOR ANY CONSEQUENTIAL OR INCIDENTAL DAMAGES FOR BREACH OF
THIS OR ANY OTHER WARRANTY, EXPRESS OR IMPLIED, WHATSOEVER.
Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply
to you. This warranty gives you specific legal rights and you may also have other rights that vary from state to state.