Hyer BIG-E User manual



1
Instruction Manual
Contents
2 Features
3 Quickstart 1: Securing Base to Glass
4 Quickstart 2: Coupling Quartz & Power
5 Button Behaviour
5 LED Indicator
5 GO Button
6 Vibration Notification
6 USB Ports: Heating Element - USB C
6 Digital Display
7 Separating Heating Element from Quartz
8 Battery Removal
9 Warranty
10 Terms of Use & Disclaimer

Features
Precise Temperature
Control & Stability
Digital Temperature
Display
Built in Stash
Drawer
Fits Existing Glass
(with flat base)
Adjustable
Clamping
LED Function
Indicator
Soft Silicone
Traction Grips
Self Cleaning
Mode
USB C 18W Fast
Charging
30W Removable
Ceramic Heating
Element
4 x Li-ion
Batteries (48W)
Quartz Vaporization
Elements
2

2
Quickstart 1: Securing Base to Glass
Turn the screw mechanism
to open the clamps.
Lower the Glass between
the open jaws and press
firmly against the base.
Close the jaws around the
Glass base and test for
a secure fit.
Contents
2 Features
3 Quickstart 1: Securing Base to Glass
4 Quickstart 2: Coupling Quartz & Power
5 Button Behaviour
5 LED Indicator
5 GO Button
6 Vibration Notification
6 USB Ports: Heating Element - USB C
6 Digital Display
7 Separating Heating Element from Quartz
8 Battery Removal
9 Warranty
10 Terms of Use & Disclaimer
3

3
Quickstart 2: Coupling Quartz &Power
Plug the ceramic heating
element cable into the
base unit.
Press and hold GO Button
for 3 seconds to power ON.
Blue LED turns ON.
When the LED turns Green.
Its GO Time!
4
Couple the quartz
vaporization element
with the Glass.

Button Behaviour
Plus Button: Increase Temperature
( press or hold )
Minus Button: Decrease Temperature
( press or hold )
Press and hold 3 seconds:
Power ON / OFF
LED Indicator
Black: OFF
Blue ( solid ): Standby
Green: GO Time!
Blue ( flashing ): Heating
Red ( flashing ): Recharge
GO Button
Press once to heat the
heating element when
in standby.
Press and hold
to power ON / OFF
5

1 Vibration: Power ON
( into standby )
2 Vibrations: Power OFF
3 Vibrations: GO Time!
Vibration Notification
USB Ports: Heating Element - USB C
Digital Display
Temp and
Power Level
Heating Element
Coupling port
USB
Power Port (10W)
USB C
Recharging Port
6

Separating Heating Element from Quartz
When removing the ceram-
ic heating element, do
not hold the quartz tube.
Hold quartz above the
ceramic heating element
and hold the ceramic
heating element at its base
and apply a pulling away
twisting motion.
When inserting the
ceramic heating element,
do not hold the quartz
tube.
Hold above the ceramic
heating element and push
towards the quartz in a
twisting motion until the
ceramic heating element
contacts the quartz.
Ensure the ceramic
heating element is firmly
pressed within the quartz.
7

Use a phillips screwdriver to open
the battery compartment doors
Remove / Replace
batteries as needed
Make sure to follow
the correct polarity
Phillips screwdriver to close
the battery compartment doors
Battery Removal
1.
2.
3.
4.
8
Disclamer: Our warranty doesn't cover damage caused by accidents or batteries replaced incorrectly

HYER® (Reality Robotics Ltd.) believes strongly in the quality
of its products. We guarantee our product, the Big-E (”the
device”) to be free of malfunction due to defect in materials
or workmanship for a period of TWO(2) years from the date of
purchase, excluding the glass and the ceramic heater (which
has a 3 month warranty) from the date of purchase. Glass
parts are not covered by warranty against breakage.
If such a defect is found, an exchange or repair to the device
in question will be issued, at our discretion. The warranty does
not cover damage caused by faulty batteries being inserted
into the device. We do not offer refunds on used products. All
warranted items must have been purchased from our website
(www.gethyer.com), an authorized distributor or authorized
retail location.
In the event that servicing is required due to defect, please
contact our support department for information on where
to send your unit along with a copy of the sales receipt for
warranty service and the unit serial number. Without a valid
sales receipt/proof of purchase, the warranty will not be
honored.
Warranty
9

HYER® (Reality Robotics Ltd.) believes strongly in the quality
of its products. We guarantee our product, the Big-E (”the
device”) to be free of malfunction due to defect in materials
or workmanship for a period of TWO(2) years from the date of
purchase, excluding the glass and the ceramic heater (which
has a 3 month warranty) from the date of purchase. Glass
parts are not covered by warranty against breakage.
If such a defect is found, an exchange or repair to the device
in question will be issued, at our discretion. The warranty does
not cover damage caused by faulty batteries being inserted
into the device. We do not offer refunds on used products. All
warranted items must have been purchased from our website
(www.gethyer.com), an authorized distributor or authorized
retail location.
In the event that servicing is required due to defect, please
contact our support department for information on where
to send your unit along with a copy of the sales receipt for
warranty service and the unit serial number. Without a valid
sales receipt/proof of purchase, the warranty will not be
honored.
General Disclaimer
Vaporizers, such as those manufactured by HYER®, (“HYER®
Products”) are designed, manufactured, and sold as hotplate
aromatherapy devices used and intended to be used in the
field of aromatics.
The lawful and proper use of any HYER® Proucts or accessory
is a required condition of sale. By purchasing any of these
devices you are representing that you are 18 years of age or
older and that you agree to follow the instructions contained
herein and in any accompanying literature.
The improper use of these devices may void any applicable
warranty. Any illegal use of this device could subject the
user to severe fines, penalties, and/or imprisonment under
federal law. HYER® Products are only to be used by someone
knowledgeable in the field of aromatics. Only legal, safe,
known, identifiable, and commercially developed and
marketed aromatic blends or compounds should be used in
any device purchased from this website. Keep these devices
and all aromatic products out of the reach of children and
animals.
Terms of Use & Disclaimer
10

HYER® (Reality Robotics Ltd.) believes strongly in the quality
of its products. We guarantee our product, the Big-E (”the
device”) to be free of malfunction due to defect in materials
or workmanship for a period of TWO(2) years from the date of
purchase, excluding the glass and the ceramic heater (which
has a 3 month warranty) from the date of purchase. Glass
parts are not covered by warranty against breakage.
If such a defect is found, an exchange or repair to the device
in question will be issued, at our discretion. The warranty does
not cover damage caused by faulty batteries being inserted
into the device. We do not offer refunds on used products. All
warranted items must have been purchased from our website
(www.gethyer.com), an authorized distributor or authorized
retail location.
In the event that servicing is required due to defect, please
contact our support department for information on where
to send your unit along with a copy of the sales receipt for
warranty service and the unit serial number. Without a valid
sales receipt/proof of purchase, the warranty will not be
honored.
Study this information, the product instructions, and all of
the accompanying literature before using HYER® Products
or any aromatic blend or compound. Likewise, always keep
in mind that this device is extremely efficient in extracting the
bioactive ingredients from any aromatic compound.
Product Disclaimer
The statements and devices shown here and on our website
have not been evaluated by the United States Food and Drug
Administration (“FDA”) or by any other comparable agency
or administration in any other jurisdiction. This device is
not intended to diagnose, treat, mitigate, cure or prevent
any ailment, disease or other conditions. This device is not
intended to administer illegal products of any kind and is
not intended for use with any substance that may affect the
structure or any function of the body. If you have any health
problems consult your doctor or pharmacist before using.
This systems are not designed, nor intended for use with any
material that is not lawful, allergenic, or poisonous or may
cause harm. If you use the HYER® product, you do so at your
own risk. Inhalation is unadvisable and may potentially be
harmful.
Vaporizing does not necessarily eliminate any and all toxins
found in vaporized substances so much care should be taken
prior to use. Our products are not smoking cessation devices.
The lawful and proper use of HYER® Vaporizers is a condition
of sale. Any improper use of the device voids the warranty.
Any illegal use of our devices could subject the user to severe
fines, penalties and/or imprisonment under the law of your
jurisdiction.
No liquid sources of vapor can be used with the device.
Use of liquids is likely to cause damage to this device and
may cause harm or risk of injury to the user. Liquid will boil
in our vaporizers and may burn the user. All comments and
testimonials presented, in any form, by customers are not
and do not represent the opinions of the manufacturers.
This device is intended to be used solely with aromatic
material. You must be 18 or older and respect all local laws to
purchase HYER® Products.
11

HYER® (Reality Robotics Ltd.) believes strongly in the quality
of its products. We guarantee our product, the Big-E (”the
device”) to be free of malfunction due to defect in materials
or workmanship for a period of TWO(2) years from the date of
purchase, excluding the glass and the ceramic heater (which
has a 3 month warranty) from the date of purchase. Glass
parts are not covered by warranty against breakage.
If such a defect is found, an exchange or repair to the device
in question will be issued, at our discretion. The warranty does
not cover damage caused by faulty batteries being inserted
into the device. We do not offer refunds on used products. All
warranted items must have been purchased from our website
(www.gethyer.com), an authorized distributor or authorized
retail location.
In the event that servicing is required due to defect, please
contact our support department for information on where
to send your unit along with a copy of the sales receipt for
warranty service and the unit serial number. Without a valid
sales receipt/proof of purchase, the warranty will not be
honored.
Study this information, the product instructions, and all of
the accompanying literature before using HYER® Products
or any aromatic blend or compound. Likewise, always keep
in mind that this device is extremely efficient in extracting the
bioactive ingredients from any aromatic compound.
Product Disclaimer
The statements and devices shown here and on our website
have not been evaluated by the United States Food and Drug
Administration (“FDA”) or by any other comparable agency
or administration in any other jurisdiction. This device is
not intended to diagnose, treat, mitigate, cure or prevent
any ailment, disease or other conditions. This device is not
intended to administer illegal products of any kind and is
not intended for use with any substance that may affect the
structure or any function of the body. If you have any health
problems consult your doctor or pharmacist before using.
This systems are not designed, nor intended for use with any
material that is not lawful, allergenic, or poisonous or may
cause harm. If you use the HYER® product, you do so at your
own risk. Inhalation is unadvisable and may potentially be
harmful.
Vaporizing does not necessarily eliminate any and all toxins
found in vaporized substances so much care should be taken
prior to use. Our products are not smoking cessation devices.
The lawful and proper use of HYER® Vaporizers is a condition
of sale. Any improper use of the device voids the warranty.
Any illegal use of our devices could subject the user to severe
fines, penalties and/or imprisonment under the law of your
jurisdiction.
No liquid sources of vapor can be used with the device.
Use of liquids is likely to cause damage to this device and
may cause harm or risk of injury to the user. Liquid will boil
in our vaporizers and may burn the user. All comments and
testimonials presented, in any form, by customers are not
and do not represent the opinions of the manufacturers.
This device is intended to be used solely with aromatic
material. You must be 18 or older and respect all local laws to
purchase HYER® Products.
12

Limitation of Liability
In no event will Reality Robotics Ltd. or any of their officers,
directors, members or employees be liable to you for any
lost profits, lost savings or incidental, indirect, special or
consequential damages, arising out of your use or inability
to use the product, service, website or the breach of this
agreement, even if advised of the possibility of such damages.
Some jurisdictions do not allow the limitation or exclusion of
liability for incidental or consequential damages so the above
limitation or exclusion may not apply to you, in which case the
liability of Reality Robotics Ltd. and all related parties shall be
limited to the fullest extent of the law.
Contact us and Support
If you have any questions regarding this Privacy Policy, our
website GetHyer.com, or your order please reach out to us
using the Contact Us form, call us direct at 1.844.468.2748 or
support@GetHyer.com
13

Welcome to
Elevated Living


FCCCaution
Thisdevice complieswithpart15 oftheFCCRules. Operation issubjecttothe
followingtwoconditions:(1)Thisdevice maynotcauseharmfulinterference,and (2)
thisdevice mustacceptanyinterferencereceived, including interferencethatmay
causeundesired operation.
AnyChangesormodifications notexpresslyapprovedbythepartyresponsiblefor
compliance could void theuser's authorityto operatetheequipment.
Note: Thisequipmenthasbeentestedand foundtocomplywiththelimitsforaClass
Bdigitaldevice,pursuanttopart15 oftheFCCRules. Theselimitsare designedto
providereasonableprotection againstharmfulinterferenceinaresidentialinstallation.
Thisequipmentgeneratesusesand canradiateradiofrequencyenergyand, ifnot
installedand usedinaccordancewiththeinstructions, maycauseharmfulinterference
toradiocommunications. However,there isno guaranteethatinterference will not
occurinaparticular installation. Ifthisequipmentdoescauseharmfulinterferenceto
radioortelevision reception, whichcanbedeterminedbyturning theequipmentoff
and on, theuser isencouragedtotrytocorrecttheinterferencebyoneormore ofthe
followingmeasures:
-Reorientorrelocatethereceivingantenna.
-Increasetheseparation between theequipmentand receiver.
-Connecttheequipmentintoanoutleton acircuit differentfromthattowhichthe
receiver is connected.
-Consult thedealer oranexperienced radio/TVtechnician forhelp.
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