Hytera EDS50 User manual

EDS50 Wall-mounted Docking
Station
User Manual
Hytera Communications Corporation Limited

Preface
Welcome to the world of Hytera and thank you for purchasing this product. To derive optimum performance from
the product, please read this manual carefully before use.
This manual is applicable to the following product:
EDS50 Wall-mounted Docking Station

Icon Conventions
The following icons are available through this manual:
: indicates situations that could cause damage to your product or bodily injury.
: indicates tips that can help you make better use of your product.
Copyright Information
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the People's Republic of China (PRC) and/or other countries or areas. The Company retains the ownership of its
trademarks and product names. All other trademarks and/or product names that may be used in this manual are
properties of their respective owners.
The product described in this manual may include the Company's computer programs stored in memory or other
media. Laws in PRC and/or other countries or areas protect the exclusive rights of the Company with respect to its
computer programs. The purchase of this product shall not be deemed to grant, either directly or by implication, any
rights to the purchaser regarding the Company's computer programs. The Company's computer programs may not
be copied, modified, distributed, decompiled, or reverse-engineered in anymanner without the prior written consent
of the Company.
Disclaimer
The Company endeavors to achieve the accuracy and completeness of this manual, but no warranty of accuracy or
reliability is given. All the specifications and designs are subject to change without notice due to continuous
technological development. No part ofthis manual may be copied, modified, translated, ordistributed in anymanner
without the prior written consent of the Company.
We do not guarantee, for any particular purpose, the accuracy, validity, timeliness, legitimacy or completeness of
the third-party products and contents involved in this manual.
If you have any suggestions or would like to receive more information, please visit our website at
https://www.hytera.com.

1. Packing List
Unpack carefully and check that you have received the following items. If any item is missing or damaged, contact
your dealer.
Item
Qty. (PCS)
Item
Qty. (PCS)
Docking Station
1
WLAN Antenna
2
Power Cord
1
Bracket
1
Network Cable
1
Disk
1
M8 x 60 mm Expansion Bolt
7
Documentation Kit
1
Figures in this manual are only for reference.

2. Product Overview
2.1 Product Layout
No.
Part Name
No.
Part Name
No.
Part Name
1
Display
8
Hard Disk Drive (HDD) Bay
15
USB Port
2
Speaker
9
Power Button
16
Network Port
3
Fingerprint Reader
10
HDD Bay Lock
17
Mortise Lock
4
NFC Card Reader
11
Air Inlet
18
Fan
5
BWC Pocket
12
Grounding Stud
19
WLAN Antenna Port
6
Connector
13
Power Inlet
20
Hang Hole
7
Mortise
14
Power Switch
/
/
2.2 Specifications
Item
Description
Dimensions (H x W x D)
Main EDS50: 507 mm x 459 mm x 117 mm
Extended EDS50: 507 mm x 205 mm x 117 mm
Weight
Main EDS50: 15.6 kg

Item
Description
Extended EDS50: 7.8 kg
LCD Display
13.3-inch LCD touchscreen
Resolution: 1920 x 1080
Quantity of Inserted BWCs
6
CPU
Dual-core, Intel 3855U, 1.6 GHz
Memory
8 GB
Hard Disk Capacity
4 TB
USB Port
2 x USB 2.0
Network Port
RJ45 port
WLAN
2.4 GHz/5 GHz, 802.11a/b/g/n/ac
Speaker Power
3 W
Power Supply
Rated voltage: 230 V AC
Voltage range: 100 V to 240 V AC
Power Consumption
Main EDS50: 100 W
Extended EDS50: 60 W
Operating Temperature
–10°C to +55°C
Storage Temperature
–20°C to +60°C
Operating Noise
< 60 dB (A)

3. Before Use
3.1 Installation Precautions
When you install the EDS50 on the wall, make sure that the following requirements are met.
Wall materials: solid concrete blocks
Wall thickness: ≥ 203 mm
Dimensions of a concrete block (H x W x D): 203 mm x 406 mm x 203 mm
3.2 Installation
Install the Main EDS50
Fix the bracket on the wall through expansion bolts.
Align the hang holes on the back of the main EDS50 with the protrusions on the bracket.
Gently slide the host straight down until it locks in place.

Install the Extended EDS50
You can install up to three extended EDS50 including EDS50-Ext1, EDS50-Ext2, and EDS50-Ext3 to the
left side of the main EDS50 in order.
You need to purchase the extended EDS50 separately.
Align the bracket of the extended EDS50 with that of the main EDS50.
Fix the bracket on the wall through expansion bolts.
On the left side of the main EDS50, unscrew the two screws on the aluminum panel, and then remove this panel.
Align the hang holes on the back of the extended EDS50 with the protrusions on the bracket.
Gentlyslide the extended EDS50 to right untilthe two metal tenons on the extendedEDS50 are perfectlyinserted
into the two mortises on the main EDS50.

Tighten the mortise locks.
Repeat the above steps to install other extended EDS50.
3.3 Connect the Ground Wire
Make a ground wire (≥6 mm2) with proper length, and then install OT terminals at both ends of the wire.
The metal wires must be completely sealed.
Connect the OT terminal at one end of the wire to the M6 grounding stud of the EDS50, and the OT terminal at
the other end to the internal grounding bar.
3.4 Connect the Power Cord
Connect one end of the power cord to the power inlet of the EDS50, and the other end to the power supply.

3.5 Access the Network
To access the network, do either of the following:
Insert the network cable into the network port of the EDS50.
Install a WLAN antenna.

4. Basic Operations
4.1 Turn On the Product
Connect the product to the power supply.
Toggle the Power Switch to on (I)position.
Press the Power Button.
4.2 Turn Off the Product
Press the Power Button.
Toggle the Power Switch to off (O) position.
4.3 Log In to the Account
You can perform the related operations only after login.
Through Password
In the upper right corner, tap .
In the Login dialog box, enter the user name and password.
The initial username is "admin", and the initial password is "99999999".
The "admin" user has all permissions of the product, and can create and manage common users. For
details, see 4.7.1 Add the User.
Tap Login.
(Optional) Through Fingerprint
Both the "admin" user and common users can log in to the account through fingerprints. To add the fingerprint, see
4.7.2 (Optional) Add the Fingerprint.
In the upper right corner, tap .
Press your finger on the fingerprint reader.
4.4 Log Out of the Account
In the upper right corner, tap .
Tap OK.

If the product remains idle for more than ten minutes, it will automatically log out.
4.5 Set Data Acquisition Parameters
You can set the parameters that are used to acquire digital evidence from BWCs by the product and the Digital
Evidence Management (DEM). This operation is available only to the "admin" user.
In the upper right corner, tap .
Tap , and then select the Acquisition Settings tab.
Set the following parameters.
Module
Parameter
Description
Basic Settings
File Storage Path
Set the storage path of digital evidence acquired from BWCs.
Device Password
Set the password for data acquisition.
IDS Number
Unique identifier of the product for the DEM.
Auto Register
When Auto Register is checked, no authorization is required for
the BWC to connect to the product.
Auto-upload
Settings
DEM Address
Set the address and port number of the DEM to which the product
automatically uploads evidence files.
Safe Mode
Safe Mode needs to be checked only when the DEM server is in
safe mode.
File Upload
Set whether to upload local digital evidence to the DEM.
Delete after upload
Set whether digital evidence is automatically deleted after being
uploaded to the DEM.
Scheduled
Set the time interval for uploading digital evidence to the DEM
from the product.
If Scheduled is cleared, the product will upload digital evidence to
the DEM immediately after the evidence is collected.
System Mark
Set the type of digital evidence to be uploaded automatically.
All: All digital evidence will be uploaded.

Module
Parameter
Description
Important: Only the marked digital evidence will be
uploaded.
Not important: Only the unmarked digital evidence will be
uploaded.
Days of Electronic
Evidence
Preservation
Not Important
Set the retention time for unmarked digital evidence.
Important
Set the retention time for marked digital evidence.
Tap OK.
4.6 Set Ports
You can set the mapping relationship between the port panel on the product and the physical port to which the BWC
is connected, so that you can quickly find the BWC. This operation is available only to the "admin" user.
In the upper right corner, tap .
Tap , and then select the Port Settings tab.
Set the total number of ports in Maximum Ports, and then tap Change.
Connect the BWC to physical ports of the product from right to left.
Connect the BWC to the next port until the port panel highlights dark blue.
If the highlighted port panel is inconsistent with the physical port, drag the panel to the one consistent with the
physical port.
For example, when the BWC is connected to the product through the COM6 port, the highlighted port panel is
supposed to Port 6 but now it is Port 1. In this case, drag Port 1 to the position of Port 6 as shown in the
following figure. After that, when the BWC is connected to the product through the COM6 port, the highlighted
port panel will be Port 6.

(Optional) Select a port, and then select Preferred.
The product will first acquire data from the BWC connected to this port and suspend data acquisition from
other ports automatically. After the data acquisition from this port completes, other ports resume.
Tap OK.
4.7 Manage Users
Only the "admin" user can manage common users, including adding the user, adding the fingerprint, resetting the
password, and clearing the fingerprint.
4.7.1 Add the User
In the upper right corner, tap .
Tap , and then select the User tab.
Tap New.
In the New dialog box, enter the username.
The default password of the new user is "111111".

Tap OK.
4.7.2 (Optional) Add the Fingerprint
The "admin" user can add the fingerprint for himself and common users. Then the "admin" user and common users
can log in to the product by the fingerprint.
In the upper right corner, tap .
Tap , and then select the User tab.
Tap Fingerprint 1 or Fingerprint 2.
In the New Fingerprint dialog box, add the fingerprint according to the prompt.
4.7.3 Reset the Password
The "admin" user can reset the password of common users to "111111".
In the upper right corner, tap .
Tap , and then select the User tab.
Tap Reset Password.
Tap OK.
4.7.4 Clear the Fingerprint
This operation will clear all fingerprint records on the product.
In the upper right corner, tap .
Tap , and then select the User tab.
Tap Clear Fingerprint.
Tap OK.
4.8 Manage Devices
You can add, import, approve, and edit the BWC.
4.8.1 Add the Device
In the upper right corner, tap .
Tap , and then select the Devices tab.
Tap Add.

Set the following parameters.
Parameter
Description
SN
Serial number and unique identifier of a BWC.
Officer ID
ID of the officer using the BWC.
Officer Name
Name of the officer using the BWC.
Tap OK.
4.8.2 Import the Device
You can import BWCs in batches.
In the upper right corner, tap .
Tap , and then select Devices tab.
Tap Download template.
Open the template, and then fill in the following parameters.
Parameter
Description
SN
Serial number and unique identifier of a BWC.
Officer ID
ID of the officer using the BWC.
Officer Name
Name of the officer using the BWC.
Tap Import, and then tap Open.
4.8.3 Approve the Device
If the Auto Register feature is disabled, the product needs to approve the initial access of the BWC.
In the upper right corner, tap .
Tap , and then select the Devices tab.
Tap .
4.8.4 Edit the Device
In the upper right corner, tap .
Tap , and then select the Devices tab.
Tap .

In the Edit dialog box, edit the BWC and officer information.
Tap Parameters.
4.9 Manage Officers
4.9.1 Add the Officer
In the upper right corner, tap .
Tap , and then select Officer Management tab.
Tap Add.
In the New Officer dialog box, fill in the following parameters.
Parameter
Description
Officer ID
ID of the officer using the BWC.
Officer Name
Name of the officer using the BWC.
Card ID
ID of the NFC card used by the officer.
Tap OK.
4.9.2 Add the Fingerprint
The "admin" user can add the fingerprint for officers to verify identity when they borrow and return BWCs.
In the upper right corner, tap .
Tap , and then select the Officer Management tab.
In the officer list, tap Fingerprint 1 or Fingerprint 2.
In the New Fingerprint dialog box, add the fingerprint according to the prompt.
4.10 Apply for/Import the License
You have 90 days free trial to use all functions of the product. After that, you must apply for the license to use these
functions again.
4.10.1 Apply for the License
Ensure that you have plugged the dongle to the product.
In the upper right corner, tap .
Tap .

In the About dialog box, tap Export License.
Choose the file save path, and then enter the file name.
Tap Save.
Send the key license application file to Hytera to obtain the license.
4.10.2 Import the License
Ensure that you have obtained the license file (in .license format) and plugged the dongle to the product.
In the upper right corner, tap .
Tap .
In the About dialog box, tap Import License.
Choose the obtained license, and then tap Open.
Tap OK.
4.11 Acquire Data
Turn on the BWC.
Do one of the following to open the BWC pocket door.
Method 1
a. In the Devices interface of the product, select the BWC.
The Borrow or Return dialog box pops up.
b. Tap the NFC card or the fingerprint to verify identify.
The officer information and fingerprint have been configured. For details, see 4.94.9 Manage Officers.
After the officer information is matched, the BWC pocket door will be automatically opened.
Method 2
a. Log in to the product as the "admin" user.
b. In the upper right corner, tap .
c. Tap , and then select the Officer Management tab.
d. Tap Open all doors.
e. Tap OK.
Do one of the following to connect the BWC to the product.
Drop the BWC into the BWC pocket.
Connect the BWC to the USB cable in the BWC pocket.

Close the BWC pocket door.
4.12 More Functions
For more details of the product functions, refer to Hytera IDS Operation Guide.
To obtain the manual, tap in the upper right corner, and then tap .

5. Troubleshooting
Phenomena
Analysis
Solution
The product fails to be turned
on after the USB flash drive or
other USB device is inserted.
The BIOS startup item may
be set incorrectly.
Turn on the product, and then press the
DEL key to enter the BIOS.
In the Boot tab, set the first startup item to
system disk.
Press the F10 or F4 key to save your
changes and restart the product.
The display does not light up
after power-on.
The boot mode may be
incorrect.
Power on the product, and then press the
DEL key to enter the BIOS.
Check and ensure that the boot mode is
UEFI mode.
Press the F10 or F4 key to save your
changes and restart the product.
The HDD may be inserted
improperly into the HDD
bay of the product.
Remove the HDD, and then insert it into the
HDD bay of the product again.
The power supply may enter
the self-protection state.
Disconnect the product from the power
supply, and then restart the product.
The fan is loud.
The heat dissipation may be
poor.
Check and ensure that the air inlet/outlet
of the product is not blocked.
Clean up the dust on the dust flakes.
The display is unresponsive or
inaccurate when you tap it.
The display may be stained.
Use an alcohol cloth to clean up the display.
The product fails to be
connected to the power
supply.
The power supply may enter
the self-protection state.
Disconnect the product from the power
supply, and then restart the product.
The fuse may blow.
Replace the fuse.
The power cord may be
connected improperly.
Replace the power cord.